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SleepScore Max Manual

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Summary of Contents for SleepScore Max

  • Page 2 Sleep Improvement System Please read this user manual carefully. It will guide you through the initial setup of SleepScore Max, including how to pair the device with your iPhone®, Android™ or tablet, as well as offer details on key features of the app.
  • Page 3 This ultra-personalized, actionable advice* can help you enhance your sleep quality. SleepScore Labs, the preeminent sleep health company, developed SleepScore Max. Our team of passionate experts is committed to helping you sleep and feel better while advancing the science of sleep health.
  • Page 5 Table of Contents What’s Included Downloading the App App Setup How to Set Up Your SleepScore Max Pairing Your SleepScore Max LED Indicator Sleep Basics App Features Positioning Your SleepScore Max Tracking Your First Sleep Privacy Policy Product Information Warranty...

  • Page 6: What's Included

    USB Cable Power Supply Unit NOTE SleepScore Max is not a medical device, and our system does not provide medical advice. It is designed to help you improve your sleep habits through biofeedback and ultra-personalized coaching. If you have concerns that sleep issues are affecting your...
  • Page 7 The Power Supply Unit The power supply unit is a certified AC-DC adaptor and features a USB outlet to power your SleepScore Max. It must only be powered via the power supply unit provided and not through any other USB outlet, such as those on a laptop or docking station.

  • Page 8: Downloading The App

    Before you follow these set-up instructions, please ensure that both the Bluetooth and Wi-Fi are enabled on your Smartphone. Do not power up your SleepScore Max until instructed to do so. Download the SleepScore Max app from the App Store or Google Play™.

  • Page 9: App Setup

    App Setup Tour Once you’ve downloaded the app, we recommend you take the tour to better understand SleepScore Max and how it can help improve your sleep. You can access it at any time through the Settings menu. Register Follow the on-screen instructions to...

  • Page 10: How To Set Up Your Sleepscore Max

    Connect Insert the power cable into the USB-Micro B socket in the back of SleepScore Max. Connect the other end of the USB power cable into the USB outlet in the power supply unit. Plug the power supply unit into the power outlet in the wall.
  • Page 11 Charge your Smartphone or tablet overnight while using SleepScore Max.

  • Page 12: Pairing Your Sleepscore Max

    Pairing Your SleepScore Max Connecting with Bluetooth SleepScore Max communicates to your compatible Smartphone or tablet via Bluetooth. After taking the app tour, the app will guide you through connecting the two. Ensure that Bluetooth is switched on and that SleepScore Max is powered up.
  • Page 13 Multiple users can use a single SleepScore Max (i.e., paired with different Smartphones), but the device can only track one person at a time. Two SleepScore Max units cannot be used in the same room at the same time, as this will disrupt performance. NOTE If your phone is in Airplane or Flight Mode, the Bluetooth function will be disabled.

  • Page 14: Led Indicator

    LED Indicator Flashing Red MEANING ACTION TO TAKE Your SleepScore Max Pair your SleepScore has not yet been paired Max with your for the first time. Smartphone. Steady Green MEANING ACTION TO TAKE SleepScore Max is Tap the “Sleep” icon...
  • Page 15 Flashing Green, Fades Out MEANING ACTION TO TAKE SleepScore Max is in Go to sleep. sleep monitoring mode. Steady Red Light MEANING ACTION TO TAKE Bluetooth is not Initiate Bluetooth connected or connection to Smartphone is Smartphone. out of range.

  • Page 16: Sleep Basics

    Sleep Basics Understanding the language of SleepScore Max Sleep Stages Your sleep is divided into various stages: light, deep, and REM (Rapid Eye Movement). A healthy combination of the three ensures a more restful and restorative sleep. Light sleep takes up the majority of your sleep time and is important for the development of muscle memory.
  • Page 17 Sleep Score by ResMed Each morning when you wake, the SleepScore Max app will deliver a personalized SleepScore between 0 and 100. It is calculated with six defined parameters, including: 1. Total sleep Duration 2. Light sleep 3. Deep sleep 4.

  • Page 18: App Features

    They may be presented in the form of small daily changes, or larger steps you can take over a period of several days. SleepScore Max may also recommend various products and services that may help you improve your sleep based in part on information we learn about you as you utilize our product.
  • Page 19 Simply choose a time window of up to 30 minutes and SleepScore Max will gently wake you from a light sleep stage. If you do not enter light sleep during this window, the Smart Alarm will instead sound at the end of it.
  • Page 20 Sleep History Access detailed history of your personal sleep metrics, with detailed trends, charts, and correlations to other data (e.g., caffeine intake, exercise habits, etc.).
  • Page 21 You can also access and download the report through the SleepScore website. *The Sleep Report for Doctor is a report from the SleepScore Max that you can share with your healthcare professional. SleepScore Max is not a medical device subject to FDA oversight, is not prescribed by a doctor, and does not provide medical advice or guaranty improved sleep.

  • Page 22: Positioning Your Sleepscore Max

    Direction SleepScore Max should be angled so that it’s facing your chest. The logo should be pointing towards you. The device is designed to work irrespective of your sleeping position.
  • Page 23 Distance SleepScore Max should be about an arm’s length away from you when you’re lying in bed. If there are two people in the bed, SleepScore Max will monitor the closest person only. Obstacles SleepScore Max uses technology that can detect your breathing rate even through your warmest winter comforter.

  • Page 24: Tracking Your First Sleep

    Tracking Your First Sleep Once your SleepScore Max is set up and correctly positioned, you’re ready to start monitoring your sleep. Select Sleep Tap the “Sleep” icon on the Home screen. Start Tracking Select “Sleep” on the Sleep screen to start monitoring.

  • Page 26: Privacy Policy

    SLEEPSCORE MAX Products. By submitting data, including personally identifiable information and...
  • Page 27 To opt out of sharing this information with us, please contact customer service at support@sleepscorelabs.com. What means are at your disposal to keep control of your personal data? We believe that you should always have the means to protect your privacy when you use our products. We consider that we should support you and protect your privacy as fully as possible by guaranteeing you the following rights: Right to object to your data...
  • Page 28 Right to delete your account SleepScore Labs will give you the right to remove your data that personally identifies you. You can delete your account and data by contacting customer service at support@sleepscorelabs.com.

  • Page 29: Product Information

    • Placing objects between SleepScore Max and the user may impair its performance. • Using objects with moving parts, such as an electric fan, in the vicinity of SleepScore Max may impair its performance. • In the event of a power failure, SleepScore Max will not operate.
  • Page 30 Cleaning/Maintenance • SleepScore Max should only be cleaned with a damp cloth. • Do not immerse SleepScore Max or AC-DC adapter (power supply unit) in water. • Do not use furniture polish, solvent sprays or alcohol-based liquids, sprays or wipes.

  • Page 31: Specifications

    Specifications Power supply: Input: 100-240VAC, 50/60Hz,0.15A Output: 5VDC, 1A Type: USB-Micro B Current consumption (Max): 100mA (5V input) Sensors: SleepScore By ResMed™ Sleep sensor, Temperature Sensor, Light Sensor Weight (Max only): 0.55 pound (250g) Dimensions: Height: 150mm, Width: 100mm, Depth: 55mm...
  • Page 32 • Apple operating systems – iOS 10 and above • Android operating systems - 6.0 and above For complete list of supported devices please visit www.sleepscore.com NOTE The Power Supply Unit is not recommended for charging an iPad or iPad mini.
  • Page 33 Innovation, Science and Economic Development Canada ICES-003 Compliance Label: CAN ICES-3 (B)/NMB-3(B) Nemko Certified: Standards Applied - IEC 60950-1 EN 60950-1 UL 60950-1 CAN/CSA-C22.2 No.60950-1 FCC Title 47 CFR, Part 15 Class B ICES-003 ©2017 SleepScore Labs...
  • Page 34 All rights reserved. Reproduction in part or whole is prohibited. SleepScore Max logo is a trademark of SleepScore Labs. Android is a trademark of Google Inc. Bluetooth® word mark and logos are the registered trademarks of Bluetooth SIG. iPhone, iPad and iPod are registered trademarks of Apple Inc. iPad Mini is a trademark of Apple Inc.

  • Page 35: Warranty

    If the product is no longer manufactured or is out of stock at or after the time SleepScore Labs learns of the warranty claim, SleepScore Labs may, at its sole election, replace your product with a similar product.
  • Page 36 Other than as permitted by law, SleepScore Labs does not exclude, limit or suspend any other rights you may have. For a full understanding of your rights, consult the laws of your country, province or state.
  • Page 37 Warranty claims will only be valid when proof of purchase is supplied to SleepScore Labs to evidence that the product was purchased from an authorized SleepScore Labs dealer and that the claim is within one (1) year of original purchase. To make a warranty claim, you must first contact SleepScore Labs by emailing support@sleepscorelabs.com or by calling...

  • Page 38: Disclaimer

    Disclaimer SleepScore Max is designed to help improve sleep through coaching and biofeedback. It is not a medical device and it is not the practice of medicine. If you have concerns that sleep is affecting your health, you should consult your Healthcare Professional.

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