General Dynamics Gobook XR-1 Manual
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General Dynamics Gobook XR-1 Manual

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GoBook XR-1 Help

Getting Started

This online document, GoBook XR-1 Help, contains all the information you need to set up and use your
GoBook XR-1. For information on printing, navigating or otherwise using GoBook XR-1 Help, see the
How to Use This Help System
please see
Documentation
72_0130_001
2006-07-10
© 2006 Itronix Corporation. All rights reserved.

Unpacking Your System

Inside your packaging you will find:
Standard Parts
Standard Features
Optional Features
file://C:\Documents and Settings\harwoodm\Local Settings\Temp\~hh2D1C.htm
topics. If you have suggestions for how we may improve this document,
Feedback.
Page 1 of 92
GoBook
®
XR-1 Help
GoBook
®
XR-1 Help
8/3/2006

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Table of Contents

Troubleshooting

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Summary of Contents for General Dynamics Gobook XR-1

  • Page 1: Getting Started

    XR-1 Help Getting Started This online document, GoBook XR-1 Help, contains all the information you need to set up and use your GoBook XR-1. For information on printing, navigating or otherwise using GoBook XR-1 Help, see the How to Use This Help System topics.

  • Page 2: Startup Problems

    NOTE If the AC adapter is connected and functioning properly, the Power LED on the AC adapter should be lit as well as the External Power LED on the GoBook XR-1. If the AC adapter is connected but the unit will still not turn on, make sure the electrical outlet you...
  • Page 3 GoBook XR-1 Help Page 3 of 92 Safety Read these instructions carefully. Following these guidelines will help prevent damage to your computer and help protect your personal safety. Read and follow all warnings and instructions marked on the product and noted in this...
  • Page 4 GoBook XR-1 Help Page 4 of 92 Do not push foreign objects into the computer through any of the slots or openings. Dangerous voltages are present, which could cause electric shock, fire, or damage sensitive components The computer is designed to withstand spills. If a spill occurs, power off the computer and wipe it down before continuing to use the computer For best results, use a power strip with a built-in surge protector.
  • Page 5 GoBook XR-1 Help Page 5 of 92 Remove any PC Cards, EXPRESS Cards, Smart Cards, CDs, DVDs or any other media in your computer's slots or bays Remove the battery (See Battery Removal) Remove the hard drive (See Hard Disk Drive...

  • Page 6: Tips For New Owners

    GoBook XR-1 Help Page 6 of 92 Tips for New Owners Take responsibility for backup Back up files often. Users who need to manage large amounts of data may wish to use backup devices Create a set of recovery CDs or DVDs to recover your hard disk in case it becomes corrupted.

  • Page 7: Getting Familiar With Your Computer

    XR-1 Help Getting Familiar with Your Computer The GoBook XR-1 computer is a rugged, weather-sealed laptop computer system designed for the demanding environment of the mobile worker. It is a superior work tool for collecting, managing, and communicating information in the field.

  • Page 8: Front View

    GoBook XR-1 Help Page 8 of 92 Front View Hover the mouse over each number on the picture to see a description Feature Description Display Latch The display latch holds the display when closed Pen / Stylus Two custom touch screen pens (styluses) are stored in slots on...

  • Page 9: Left Side View

    GoBook XR-1 Help Page 9 of 92 72_0130_001 2006-07-10 © 2006 Itronix Corporation. All rights reserved. GoBook ® XR-1 Help Left Side View Hover the mouse over each number on the picture to see a description Icon Feature Description Back Handle Mount...

  • Page 10: Right Side View

    GoBook XR-1 Help Page 10 of 92 resolution) Pen / Stylus Slot Two custom touch screen pens (styluses) are stored in slots located on each side of the display. Smart Card Reader or EXPRESS Depending on your configuration, use with a Smart...

  • Page 11: Bottom View

    GoBook XR-1 Help Page 11 of 92 devices, such as digital cameras, to the computer Back Handle Mount The back handle mount, located on both sides of the computer is used with an optional back handle 72_0130_001 2006-07-10 © 2006 Itronix Corporation. All rights reserved.

  • Page 12: Keyboard Basics

    See the documentation that comes with your lock for more information. 72_0130_001 2006-07-10 © 2006 Itronix Corporation. All rights reserved. GoBook ® XR-1 Help Keyboard Basics The GoBook XR-1 features: file://C:\Documents and Settings\harwoodm\Local Settings\Temp\~hh2D1C.htm 8/3/2006...
  • Page 13 GoBook XR-1 Help Page 13 of 92 Full size, glow-in-the-dark (GID) keys on a 85-key keyboard Twelve function keys Embedded numeric keypad Application launch button (programmable button) Radio ON/OFF switch (option) Ergonomically designed wide palm rest located below the keyboard.

  • Page 14: Arrow Keys

    GoBook XR-1 Help Page 14 of 92 Use the spacebar to enter a space and move the cursor one character to the right. spacebar The Tab key moves the cursor to the next tab stop or field. Tab stops are defined by your operating system or application program.

  • Page 15: Numeric Keypad

    GoBook XR-1 Help Page 15 of 92 Fn+F2 Display Switches the display output between the display toggle screen, external monitor (if connected) and both the display screen and external monitor NOTE When a DVD or VCD is playing, this hotkey is disabled.

  • Page 16: Lock Keys

    GoBook XR-1 Help Page 16 of 92 Carriage Return Enter 72_0130_001 2006-07-10 © 2006 Itronix Corporation. All rights reserved. ® GoBook XR-1 Help Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key...

  • Page 17: Windows Keys

    GoBook XR-1 Help Page 17 of 92 The Scroll Lock LED lights when the keyboard is in Scroll Lock mode. 72_0130_001 2006-07-10 © 2006 Itronix Corporation. All rights reserved. ® GoBook XR-1 Help Windows Keys The keyboard has two keys that perform Windows-specific functions.

  • Page 18: Application Launch Button

    GoBook XR-1 Help Page 18 of 92 and your computer is equipped with a Radio ON/OFF switch, please use it to turn your radios off during flight. If you have radios and you do not have a switch to turn the radios off, either leave your computer off during flight or contact your help desk for assistance.

  • Page 19: Touch Screen Calibration

    XR-1 Help Touch Screen Display The GoBook XR-1 features a 12.1-inch, XGA, outdoor-viewable, hi-bright, color display with an integrated touch screen. You can start programs and input data on the touch screen using one of the approved pens (styluses) that come with the computer. The Colorvue™ Transmissive display technology uses a built-in backlight for easy reading in most ambient light conditions.

  • Page 20: Adjusting Display Brightness

    GoBook XR-1 Help Page 20 of 92 3. Select the Tools tab. 4. Select the 4 pts Calibration button for basic touch screen calibration. Select the Linearization button for better touch screen linearity. 5. Touch and hold the tip of the pen to the center of each blinking symbol as they appear on the screen until calibration is complete.

  • Page 21: Simultaneous Or Extended Display

    GoBook XR-1 Help Page 21 of 92 5. Use the down arrow to select Extended Configuration and press Enter. 6. Use the down arrow to select Auto DIM and press Enter. 7. Choose Enabled or Disabled and press Enter. 8. Press F10 to save this setting and exit CMOS Setup.

  • Page 22: Lid Switch

    GoBook XR-1 Help Page 22 of 92 To set this up: 1. Right click on the desktop. 2. Select Properties to open the Display Properties Dialogue box. 3. Select the Settings tab. 4. Click on the "2" in the Monitors section.

  • Page 23: Led Status Indicators

    XR-1 Help LCD Heater The GoBook XR-1 has an CCFL heater to improve display brightness in a cold environment. The heater includes a film and heater strip that is bonded over the CCFL area of the display. It is designed to turn on when the temperature is cold enough to impact display brightness.
  • Page 24 GoBook XR-1 Help Page 24 of 92 Display Hinge LEDs - visible when the display lid is closed Icon Function Description Power Power is ON Flashing Suspend to RAM Wireless One or more installed radios are ON Modem LED off...
  • Page 25 GoBook XR-1 Help Page 25 of 92 Communication WLAN Wireless LAN, Bluetooth, and/or GPS Communication radio(s) are on Media Bay The computer is accessing the DVD/CDRW Combo, the CD-ROM, or the DVD-ROM Disk Status (HW) Lit The hard disk drive is being accessed...
  • Page 26 GoBook XR-1 Help Page 26 of 92 2. Gently move your thumb across the touchpad in the direction you want the cursor to move. Adjust the touchpad settings by selecting Settings, Control Panel, Mouse, Buttons. These settings allow you to change the orientation from right-handed to left-handed, and fine-tune the pointer movement and timing of clicks.

  • Page 27: The Pc Card Slot

    GoBook XR-1 Help Page 27 of 92 speakers are located above the display. The microphone is on the front of the computer to the left of the display latch. You can attach external audio devices via the audio in and out jacks on the left side of the computer.
  • Page 28 GoBook XR-1 Help Page 28 of 92 To Install a Card 1. The top of a PC Card is usually identified with a label. Insert the card into the slot with the top up and the edge with pinhole contacts going in first. You will feel some resistance as the card slides into the back of the slot.
  • Page 29 GoBook XR-1 Help Page 29 of 92 72_0130_001 2006-07-10 © 2006 Itronix Corporation. All rights reserved. GoBook ® XR-1 Help Smart Card or ExpressCard Slot (option) Your computer comes with a Smart Card Reader or ExpressCard slot (option) that supports ExpressCard/34 and ExpressCard/54.
  • Page 30 The Hard Disk Drive Your computer features a removable, shock-mounted hard disk to provide high-capacity storage and fast access. Windows and most programs are stored here. Your GoBook XR-1 computer identifies the hard disk drive as drive C. See the BIOS Setup Utility to password protect your removable hard disk drive.
  • Page 31 GoBook XR-1 Help Page 31 of 92 To install the hard disk drive 1. You should print these instructions before continuing. They will not be available after you shut down the computer in step two. 2. Shut down the computer and remove external power.
  • Page 32 GoBook XR-1 Help Page 32 of 92 If you have the media bay battery, it extends your unplugged runtime. Your notebook identifies the drive with the letter following the hard drive letter. If your hard drive is C, then the media bay will be D.
  • Page 33 GoBook XR-1 Help Page 33 of 92 11. Re-insert the next media bay device by firmly pushing it back into the slot until it clicks into place. To Insert a Disk 1. Open the media bay door cover. 2. Insert the disk into the media bay slot.
  • Page 34 GoBook XR-1 Help Page 34 of 92 Extremes in temperature may damage disks. Store disks in a cool dry place Do not use benzene, thinners, or cleaners with detergent. Only use cleaning kits designed for DVDs or CDs Do not bend or drop the disks...
  • Page 35 The optional fingerprint scanner provides a greater level of security and convenience for your GoBook XR-1 and your private data. Use the fingerprint scanner instead of passwords for the following: during computer login...

  • Page 36: Ports And Connectors

    GoBook XR-1 Help Page 36 of 92 security. Trusted Platform Module (TPM) Enable or disable TPM in the System BIOS. TPM provides a platform root of trust which uniquely identifies a particular platform and provides various crypto capabilities including hardware-protected storage.

  • Page 37: Making Connections

    You can purchase most of these and other options directly from authorized dealers. If you are a mobile worker, you may want to purchase one of the GoBook XR-1's docking solutions such as the Vehicle Dock or Office Dock.
  • Page 38 CAUTION Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent possible damage to the battery, the GoBook XR-1 laptop does not allow the battery to charge if the internal temperature of the battery gets too low (< 5°C or < 41°F) or too high (> 50°...
  • Page 39 GoBook XR-1 Help Page 39 of 92 © 2006 Itronix Corporation. All rights reserved. GoBook ® XR-1 Help Attaching an External Monitor or Video Device The notebook has a VGA monitor port on the left side so you can connect an external monitor. You...
  • Page 40 GoBook XR-1 Help Page 40 of 92 72_0130_001 2006-07-10 © 2006 Itronix Corporation. All rights reserved. GoBook ® XR-1 Help Attaching USB Devices Your computer comes with three Universal Serial Bus (USB) 2.0 ports on the right side of the computer. This enables you to attach various devices such as a keyboard, mouse, scanner, or printer.
  • Page 41 GoBook XR-1 Help Page 41 of 92 © 2006 Itronix Corporation. All rights reserved. GoBook ® XR-1 Help Fax/data modem You can use the fax/modem to connect to the Internet to send and receive data using the 56 Kbps V.92 protocol. When used with fax software, it can be used as a fax at 14.4 Kbps.

  • Page 42: Wireless Communications

    © 2006 Itronix Corporation. All rights reserved. GoBook XR-1 Help ® Wireless Communications Your GoBook XR-1 supports up to four integrated radios for superior wireless communication (One radio per category listed below). • Wireless Local Area Network (WLAN) • Wireless Wide Area Network (WWAN) with CRMA Express •...
  • Page 43 GoBook XR-1 Help Page 43 of 92 72_0130_001 2006-07-10 © 2006 Itronix Corporation. All rights reserved. GoBook XR-1 Help ® WLAN radio option Your computer may include an integrated Wireless Local Area Network (WLAN) capability. See the radio help file on your desktop for more information.
  • Page 44 GoBook XR-1 Help Page 44 of 92 CRMA Express is upgradeable and when WWAN radio technology changes, you an change with it. These radios are ideal for the mobile worker. The fast speeds from EV-DO/1xRTT/ and HDSPA/UMTS/EDGE facilitate greater productivity with fast email retrieval and fast and secure access to your information and applications.
  • Page 45 Bluetooth devices send out weak signals of 1 milliwatt. Class II Bluetooth devices have a range of about ten meters while Class I devices have a range up to 100 meters. The GoBook XR-1 Bluetooth option is a Class I device with the greater range. Even with the low power, the walls in your house won't stop a Bluetooth signal.

  • Page 46: Improving Radio Coverage

    GoBook XR-1 Help Page 46 of 92 which an intentional radiator is authorized may be used with the intentional radiator. This device may contain a WLAN radio transmitter , a WAN radio transmitter and a PAN radio transmitter. To comply with FCC RF exposure requirements when using the WAN radio transmitter, a minimum separation distance of 20 cm must be maintained between the between the center of the display screen and all users/bystanders.

  • Page 47: Operating With Battery Power

    GoBook XR-1 Help Page 47 of 92 5. Try not to hold the unit. If possible, place it in vehicle, on a cabinet or desk. 6. If holding the unit, turn the unit in 90-degree increments to avoid shielding it with your body.

  • Page 48: The Battery

    GoBook XR-1 Help Page 48 of 92 Be sure to read the Battery Safety and Precautions section. Frequently Asked Battery Questions Does it harm the Li-Ion battery pack to frequently “top off” the batteries? What constitutes a charge cycle? Where can general battery charge state information be obtained?

  • Page 49: Installing And Removing The Battery Pack

    GoBook XR-1 Help Page 49 of 92 used for a long time. If the computer is to be stored for more than two weeks, we recommend you remove the battery. Battery and Temperature The battery is most efficient at room temperature. It operates in a wide temperature range but the battery capacity is affected by higher or lower temperatures.

  • Page 50: Battery Charging

    ® XR-1 Help Battery Charging When you use the AC adapter to connect your GoBook XR-1 to a power outlet, the internal battery begins to recharge automatically. While the battery is charging, the Battery Power Indicator is lit. When the battery is fully charged, it turns off.
  • Page 51 System Off (suspend to RAM) 4 hours — NOTE a fully charged Li-Ion battery can power the GoBook XR-1 for approximately four to five (4-5) hours, depending on usage patterns. If your computer also has the optional Media Bay battery, it will power the GoBook XR-1 for an additional two to three (2-3) hours.

  • Page 52: Battery Calibration

    GoBook XR-1 Help Page 52 of 92 while operating under any situation, resulting in the loss of any unsaved information. When to Replace the Battery Over time, the battery’s capacity gradually decreases. We recommend that you replace your battery if it no longer provides 70% of its original rated capacity.
  • Page 53 GoBook XR-1 Help Page 53 of 92 if the gas gauge has become inaccurate. Windows Battery Calibration To run the Battery Calibration program select Start, All Programs, Mobile Computer Tools, Battery Calibration. Then select Start to begin calibration the battery.

  • Page 54: Monitoring Battery Power

    GoBook XR-1 Help Page 54 of 92 GoBook ® XR-1 Help Monitoring Battery Power To see how much power the battery has left, move the cursor to the Power Saver icon ( ) in the System Tray area of the Taskbar. The status will show as a pop-up when you mouse-over the icon.
  • Page 55 GoBook XR-1 Help Page 55 of 92 Normal battery profiles by pressing Ctrl+Space. There is also an option to keep the computer awake, while at the same time, saving battery power. To Set the Power Saver Mode Power Saver Icons 1.

  • Page 56: Battery Tips

    GoBook XR-1 Help Page 56 of 92 When the computer returns from hibernation, the desktop appears with the same files and programs open as when the computer was suspended. Hibernation saves more power than Standby, but takes slightly longer to resume.
  • Page 57 GoBook XR-1 Help Page 57 of 92 this case, the Battery Power Indicator may indicate that the computer has stopped charging your battery; however, your battery may not be fully charged. If possible, turn off or suspend your computer while the battery is charging in a warm environment to avoid over-heating In warmer temperatures, your battery may take much longer to fully charge.
  • Page 58 GoBook XR-1 Help Page 58 of 92 Avoid or minimize using applications that keep the CPU busy a large percentage of the time. The following will help you determine if your system is running such applications: Identifying power wasting programs To determine if applications or processes are keeping the CPU busy 1.
  • Page 59 For example, you can change your system's security routine. The GoBook XR-1 is configured with a set of default values. The default values may not be appropriate for your work environment. For example, you can set a boot password to protect your system when file://C:\Documents and Settings\harwoodm\Local Settings\Temp\~hh2D1C.htm...

  • Page 60: Using The Setup Utility

    GoBook XR-1 Help Page 60 of 92 booting. CAUTION It is recommended that you do not change any settings. If you set incorrect system option settings, the system may not run properly. 72_0130_001 2006-07-10 © 2006 Itronix Corporation. All rights reserved.
  • Page 61 GoBook XR-1 Help Page 61 of 92 right arrow keys to cycle through these menu screens: Main Displays basic system information and allows you to set the date and time Advanced Use to set the advanced features Boot Use to select the sequence of boot devices that are searched to load an operating system...

  • Page 62: The Main Menu

    GoBook XR-1 Help Page 62 of 92 2006-07-10 © 2006 Itronix Corporation. All rights reserved. GoBook ® XR-1 Help The Main Menu You can change the system date and time on the main menu, and view processor and memory information.

  • Page 63: The Advanced Menu

    GoBook XR-1 Help Page 63 of 92 72_0130_001 2006-07-10 © 2006 Itronix Corporation. All rights reserved. ® GoBook XR-1 Help The Advanced Menu Field Setting Function Trusted Computing sub- Configure settings related to Trusted Computing Security menu SuperIO sub- Configure SuperIO Chipset...
  • Page 64 GoBook XR-1 Help Page 64 of 92 Field Setting Function TPM Device Enabled Enable or disable Trusted Disabled Platform Module (TPM) device. TPM is the hardware for the TCPA (Trusted Computing Platform Alliance) specification. TPM provides a platform root of trust which...
  • Page 65 GoBook XR-1 Help Page 65 of 92 Field Setting Function Serial Port1 Address Disabled Allows the BIOS to select Serial Port1 Base Addresses. 3F8/IRQ4 3E8/IRQ4 2E8/IRQ3 Serial Port2 Address Disabled Allows the BIOS to select Serial Port2 Base Addresses. 2F8/IRQ3...
  • Page 66 GoBook XR-1 Help Page 66 of 92 Fan Learning Function Field Setting Function Start Fan Start Fan If FAN PWM shows N/A! the fan learning process has not been Learning Learning previously performed. To begin the learning process press Enter. It will take about 120 seconds to finish.
  • Page 67 GoBook XR-1 Help Page 67 of 92 Stealth Mode Configuration Stealth mode allows you to use the computer in an environment where sound and light could be dangerous or disruptive. If stealth mode is disabled, the LEDs, fan, system beeps, audio, and display brightness operate normally.
  • Page 68 GoBook XR-1 Help Page 68 of 92 Field Setting Function Stealth Mode Disabled Enable or disable stealth mode. If Enabled disabled, the computer functions normally and the options listed below are not accessible. LEDs are disabled LEDs function normally The fan is disabled. Heat management is then controlled solely through throttling.
  • Page 69 GoBook XR-1 Help Page 69 of 92 is restored to default when the brightness level is set at 0. The default level is mid-range. Radio All wireless devices are set to off during a suspend/resume or boot. The radio on/off switch can be used to manually turn the radios on or off.

  • Page 70: The Boot Menu

    The boot device fields are dynamic and change depending on the devices installed on your GoBook XR-1 during that boot sequence. For example, if you have a DVD/CDRW Combo drive or a USB floppy drive installed, they appear as options in the boot device fields. If you only have a hard disk drive, it will be the only option that displays.

  • Page 71: The Security Menu

    GoBook XR-1 Help Page 71 of 92 Device CD/DVD:SM-MATSHITACD-RW computer should boot from CW-812 first. USB:USB Hotplug FDD A device enclosed in Disabled parenthesis has been disabled in the 2nd Boot SATA:PM-HTS541080G9SA00 corresponding type menu. Device CD/DVD:SM-MATSHITACD-RW NOTE Only devices...

  • Page 72: The Exit Menu

    GoBook XR-1 Help Page 72 of 92 Setting Function Field Change Enter New Install or Change the Supervisor password. This field must be set Supervisor Password before a user level password can be set. You will be prompted for the Password new password, and then again to verify it.

  • Page 73: Optional Equipment And Accessories

    GoBook ® XR-1 Help Optional Equipment and Accessories The GoBook XR-1 computer has several equipment and accessory options to further enhance your mobile computing experience from hard and soft handles to docking solutions. Click here for a current list of optional peripherals and accessories.
  • Page 74 GoBook XR-1 Help Page 74 of 92 through your system vendor. If you use items that are not approved for use with this computer, you may cause your computer to malfunction, or to emit or receive electromagnetic radiation in excess of local regulations.
  • Page 75 CAUTION The Vehicle Adapter is only designed for temporary use. Use the optional Vehicle Dock power and secure the GoBook XR-1 for frequent or long term vehicle installations. To prevent possible damage to the battery, the system will not allow the battery to charge at extreme temperatures.
  • Page 76 CAUTION Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent possible damage to the battery, the GoBook XR-1 laptop does not allow the battery to charge if the internal temperature of the battery gets too low (< 5°C or < 41°F) or too high (> 50°...
  • Page 77 Communicating with Other Devices Connect external devices to the ports on the back of the dock, and then place the GoBook XR-1 onto the vehicle dock. You can install or remove the computer from the vehicle dock without connecting or disconnecting the cables.

  • Page 78: Memory Upgrade

    CAUTION Only use memory cards approved for use in your computer. Failure to do so may void your warranty. 72_0130_001 2006-07-10 © 2006 Itronix Corporation. All rights reserved. ® GoBook XR-1 Help Carrying Options Your GoBook XR-1 has several carrying options including: Front Hard Handle Bathook Handle Front or Back Soft Handle file://C:\Documents and Settings\harwoodm\Local Settings\Temp\~hh2D1C.htm 8/3/2006...

  • Page 79: Maintenance And Storage

    ® XR-1 Help Maintenance and Storage The GoBook XR-1 is ruggedized and weather resistant. Handle it with the normal care required by any sophisticated electronic equipment and the computer will provide reliable service even under harsh field conditions. Follow the guidelines in this section to care for your computer.
  • Page 80 GoBook XR-1 Help Page 80 of 92 Slots and openings in the unit's case are for ventilation purposes. Do not block or cover these openings or the system could overheat. Do not use or store the computer near a source of heat or...
  • Page 81 GoBook XR-1 Help Page 81 of 92 any cables away from all potential traffic When unplugging the power cord, do not pull on the cord itself but pull on the plug The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord.

  • Page 82: Battery Maintenance

    Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent possible damage to the battery, the GoBook XR-1 does not allow the battery to charge if the internal temperature of the battery gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°F) Charge the battery nightly where the temperature will remain around 20°C (68°F)

  • Page 83: Cleaning Your Computer

    GoBook XR-1 Help Page 83 of 92 Do not intentionally drop the computer. The unit is designed to withstand the day to day rigors of the mobile environment and provide years of reliable service. The useful life of the product can be...

  • Page 84: Backup And Recovery

    GoBook XR-1 Help Page 84 of 92 Outside Case 1. Disconnect external power and turn off the computer. Remove the battery. 3. Add a small amount of water to a soft cloth and clean the computer case. Do not use paper products because they can scratch the surface.
  • Page 85 GoBook XR-1 Help Page 85 of 92 Backup Utility to run automatically. ► Save Important System Information (WinXP only) By default, your computer is set up to automatically save certain critical information, such as the registry, on a regular basis. This information is saved as a Restore Point. You can also create Restore Points manually by using the System Restore utility.

  • Page 86: Troubleshooting

    Troubleshooting This section is designed to help you determine and fix problems you might encounter while operating the GoBook XR-1 computer. Try the following things in order: First look through the categories in this section for a solution If you are having a problem with a computer application, use the Help that comes with the application to find a solution If you still cannot resolve your problem, contact the help desk at your organization.
  • Page 87 GoBook XR-1 Help Page 87 of 92 2006-07-10 © 2006 Itronix Corporation. All rights reserved. GoBook ® XR-1 Help Battery Troubleshooting The battery does not charge The batteries take much longer than seven hours to charge The batteries don’t last very long The gas gauge isn’t full after charging the battery...

  • Page 88: Hard Disk

    GoBook XR-1 Help Page 88 of 92 © 2006 Itronix Corporation. All rights reserved. GoBook ® XR-1 Help Hard Disk The hard disk will not spin up so the computer can’t boot up 72_0130_001 2006-07-10 © 2006 Itronix Corporation. All rights reserved.
  • Page 89 GoBook XR-1 Help Page 89 of 92 The computer shuts off unexpectedly The speaker volume is too high or too low The computer won’t turn on The computer won’t turn off The computer enters suspend mode too quickly The computer doesn’t automatically suspend The system date and time are incorrect I receive an “out of memory”...

  • Page 90: Service And Support

    GoBook XR-1 Help Page 90 of 92 I've heard that cleaning up and rearranging files on the hard drive will improve the startup speed of my programs. How do I do this? How do I adjust the volume? How do I change the battery?
  • Page 91 It is easy to get the software updates you need to keep your configuration current and get the most from your product. Click here to get current downloads. NOTE Downloads are listed by model (GoBook XR-1) and product number (IX270). 72_0130_001 2006-07-10 © 2006 Itronix Corporation. All rights reserved.
  • Page 92 GoBook XR-1 Help Page 92 of 92 Please include the following information when submitting feedback: Product name Place and date of purchase Name of online Help or other document Topic title (for online Help) or page number Localized document language (such as English, French, German, Spanish)
  • Page 93 Compliance Statements The GoBook XR-1 (IX270) computer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 94 Ringer Equivalence Numbers of all the devices does not exceed 5. The GoBook XR-1 (IX270) computer may be connected to the telephone network using the RJ-11 jack provided. Fax Branding...
  • Page 95 Check with your local solid-waste officials for details on recycling options or proper disposal. CAUTION Internal components of the GoBook XR-1 (IX270) computer will be damaged if exposed to contaminants. When dust covers, the PC card door, or the bottom access panel are open on the computer, shield the unit from all contaminants such as liquids, rain, snow, and dust.

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