Summary of Contents for PC Open Open Eye HDDR-X240
- Page 1 User MANUAL HDDR-X240 pen Eye ® High Definition Digital Recorders Copyright © 2001 PC Open Inc. All Rights Reserved This Software Protected by US and International Copyright Laws...
- Page 2 No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. PC Open shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
- Page 3 IMPORTANT: Read this before using any commercial software available from PC Open, Inc. This document (“License”) is a legal agreement between you (an individual or business) and PC Open, Inc (“PC Open”). Use of the enclosed or downloaded software indicates your acceptance of these terms.
- Page 4 (ii) Notwithstanding subparagraph d(i) above, this License may be terminated at any time by written notice of termination given by PC Open to the End User in any of the following circumstances: (A) If the End User shall expressly or impliedly repudiate this License by refusing or threatening to refuse to observe any of the conditions to which this License is subject;...
- Page 5 PC Open’s entire liability under this Limited Warranty shall be the repair or replacement of any SOFTWARE that fails to conform with this Limited Warranty or, at PC Open’s option, the return price paid for this license. PC Open shall have no liability under this Limited Warranty unless the SOFTWARE is returned to PC Open or its authorized representative, with a copy of the End User’s receipt, within the warranty period or 30 days, whichever is longer.
- Page 6 Software, even if PC Open or its Licensor's have been advised of the possibility of such damages. Because some states/ countries do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
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Page 7: Safety Precautions
Safety Precautions WARNING RISK OF ELECTRICAL SHOCK DO NOT OPEN WARNING : TO REDUCE THE RISK OF ELECTRICAL SHOCK, NOT REMOVE COVER. USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALI FIED S ERVICE P ERSO NNEL. WARNING: TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. -
Page 8: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS 1. Read Owner’s Manual After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instructions. 2. Power Sources This product should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home or business, consult your product dealer or local power company. - Page 9 IMPORTANT SAFETY INSTRUCTIONS 12. Disc Tray Keep your fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury. 13. Burden Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury and serious damage to the product.
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Page 10: Notes On Handling
Notes on Handling Note on Moisture Condensation When shipping the HDDR unit, the original shipping Moisture condensation damages the HDDR unit. Please carton packing materials come in handy. For maximum read the following carefully. protection, repack the unit as it was originally packed at the factory. - Page 11 Table of Contents Preface About This Guide Technician Notes Introduction What is an OpenEye HDDR? New Features Chapter 1: HDDR Description Basic Features Front Panel Controls and LEDs Rear Panel Connectors Serial Number Location Chapter 2: Getting Started Identifying Included Components Keyboard Setup Mouse Setup Monitor Setup...
- Page 12 Creating a Recording Schedule Special Day Schedule Creating and Editing a ‘Special Day’ Schedule System Restart Time Intensive Recording Overview How to Use Intensive Recording Communication Setup Site Information Log Viewer User Management Changing the Administrator Password Adjusting the Time and Date Chapter 5: Search Options Search Overview Date and Speed Option Box...
- Page 13 Electromagnetic Compatibility Optical and Acoustical Statements Visible LED Statement Laser Safety Statement for a Class 1 Laser Product Regulation on Noise Declaration for Machines Appendix B: Technical Specifications Floppy Drive Technical Specifications Network Interface Card Specifications CD-ROM Drive Technical Specifications HDDR Power Supply Technical Specifications...
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Page 14: About This Guide
HDDR unit and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. PC Open reserves the right to make changes to the HDDR units represented by this manual without notice. The following text and symbols mark special messages throughout this guide:... -
Page 15: What Is An Openeye Hddr
Introduction What is an OpenEye HDDR™ ® An OpenEye HDDR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the HDDR unit is more powerful than the analog recorders of the past. -
Page 16: New Features
New Features PC Open’s OpenEye HDDRs include the following new features: • Optimized and Designed for Microsoft® Windows 2000® • Supports up to 16 Digital Control Outputs on Alarm Activation • Supports up to 16 Relay Inputs for Alarm Control •... -
Page 17: Chapter 1: Hddr Description
C H A P T E R HDDR Description This chapter includes the following information: • Input/Output connector locations • Front Panel Controls and LEDs • Rear Panel Connectors • Serial Number Location... -
Page 18: Basic Features
Basic Features OpenEye® state-of-the-art High Definition Digital Recorders are housed in a high performance and versatile 4U Aluminum Rack-Mount case allowing easy storage of multiple HDDRs for enterprise applications. Every OpenEye HDDR Unit comes equipped with the latest technology: • Intel®... -
Page 19: Front Panel Controls And Leds
Front Panel Controls and LEDs The front panel of HDDR unit contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below: Figure 1.2 Figure 1.2 Hard Drive Activity LED Display CDR-W Open Tray Button Power LED Display Cooling Fan Air Intake... -
Page 20: Rear Panel Connectors
Rear Panel Connectors The rear panel of the HDDR unit contains virtually all of the connectors you will be using. Below is a diagram that outlines the location and description of each connector: Figure 1.3 17 18 Figure 1.3 RG 35 Connector for Camera Input DB-9 Serial Input 2 and Looping Outputs 75 Ohm Switch... -
Page 21: Serial Number Location
Serial Number Location Figure 1.4 Figure 1.4 Model Number – You can find your model number located on the side of the HDDR unit as shown in Figure 1.4 Serial Number – You can find your serial number located on the side of the HDDR unit a shown in Figure 1.4. -
Page 22: Getting Started
C H A P T E R Getting Started This chapter includes the following information: Included Components Setting up your HDDR Hardware Optional Components... -
Page 23: Identifying Included Components
Identifying included components OpenEye® HDDRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything has been properly included with your new HDDR unit. If any of the following items are missing, contact your dealer to arrange a replacement. -
Page 24: Keyboard Setup
Keyboard Setup To attach the keyboard to the HDDR unit, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine. The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information. -
Page 25: Monitor Setup
Monitor Setup Attach the Monitor to the Rear of the HDDR unit using the VGA cable supplied by the Monitor Manufacturer. Refer to your monitor manual for detailed information on how to setup and use it. NOTE: The monitor you use must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit Power Setup Attach the AC power cable to the rear of the HDDR Unit. -
Page 26: Optional Components
Figure 2.6 Video Inputs – The Video inputs are RG-53 BNC connectors. Simply plug one end into your video source (DVD, Camera, etc.) and plug the other end into the desired BNC input on the HDDR unit. Optional Components To fully utilize your HDDR unit’s potential, several optional OpenEye components are listed below. Contact your dealer for more information. -
Page 27: Chapter 3: Hddr Basics
C H A P T E R HDDR Basics This chapter includes the following information: • Turning the HDDR on and off • Becoming familiar with the Display screen • Defining Screen Divisions... -
Page 28: Turning On The Hddr
Turning on the HDDR Once the hardware com been properly connected (See Chapter 2) it is time to turn on the power. To turn on the power follow these steps: Figure 3.1 Turning the HDDR unit ON Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the HDDR unit. -
Page 29: Display Screen
Display Screen Each time the HDDR is restarted, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time. -
Page 30: Camera View
Screen Division Buttons – The Screen Division buttons allow you to view one or more sets of cameras at a time. They are organized in several different groups such as Storage Capacity – The Storage Capacity Usage Indicator displays the total free storage space available to the HDDR unit. -
Page 31: Recording Status Indicator
Recording Status Indicator The Cameral status for each camera is displayed next to the Camera number (or name) on the Video Display Area. The following are the different states for each camera: Recording – A red light is displayed when the camera is currently being recorded to the HDDR unit. Motion Detection –... - Page 32 Multi-Camera View – Displays a group of cameras within the Video Display Area. Full Screen – The Full Screen Option allows you to view the Video Display Area using the entire viewable area monitor. When this selected, menu options visible. You can activate the Full Screen Option by clicking on the Full Screen Button within the Screen Division Menu and/or by Right-Clicking anywhere on the Video Display Area.
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Page 33: Chapter 4: Setup Options
C H A P T E R Setup Options This chapter includes the following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt... -
Page 34: Setup Overview
Setup Overview The Setup options allow you to optimize your HDDR unit by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important that you setup your HDDR correctly for several reasons. • Recording Schedules – By optimizing the recording schedule you can increase the amount of pertinent recorded video that is saved on the HDDR and keep it longer. -
Page 35: Individual Camera Settings Overview
Figure 4.1.1 Setup Windows – Allows you to toggle between different setup screens. Individual Camera Settings – Displays the options for adjusting a camera’s Color Settings, Sensor Connections, Motion Detection Zones, etc. Apply – Saves settings. Close – Exits setup. Global Settings –... -
Page 36: Camera Information
Camera Information 4.2.1 Several Setup options are available for each camera individually. These options are listed below. Figure 4.2.1 Name – Allows you to specify a name for each camera. Bright – Adjusts the Brightness of the selected camera. Hue – Adjusts the Hue of the selected camera. Contrast –... -
Page 37: Creating A Motion Area
4.2.2.1 Creating a Motion Area Creating a Motion Area Place the mouse pointer at the upper left hand corner of the area you want to designate, press and hold down the left mouse button, drag the mouse. Let go of the button when the Motion Area is the size you want it to be. -
Page 38: Global Settings Overview
Global Settings Overview Adjusting Global Settings will affect all cameras. Below are the Global Settings options. Figure 4.3 Global Settings Figure 4.3 PTZ Protocol – Displays a list of supported PTZ Protocols and allows you to select one to use. PTZ Setup –... -
Page 39: Recording Schedule
Recording Schedule The Channel Setup option allows you to turn cameras on/off as well as rename them to an identifiable name or number. Figure 4.4 Recording Schedule Figure 4.4 Video Format – Displays the Video Format (NTSC/PAL). Sensitivity – The Sensitivity adjusts the rate at which the Keyframe refreshes. This option directly affects the codec being used to record the video. -
Page 40: System Schedule
Quality – This settings affects the quality of the video. Increasing the quality of the camera can reduce the amount of pixelization within the image considerably, but also increases the file size. Systems Schedule The Recording Schedule Window allows you to create different recording schedules based on the day, time, and type of recording you wish to use. -
Page 41: Creating A Recording Schedule
4.5.1 Creating a Recording Schedule Creating a Recording Schedule Select a day to begin creating the schedule for -or- Select the SINGLE SELECTION MODE button to create the schedule for all the days of the week at once. Highlight the time-blocks within the Recording Schedule Window for the camera(s) you wish to schedule. Once the desired Time-Blocks are highlighted, press a RECORDING MODE button. -
Page 42: System Restart Time
Highlight the time-blocks within the Recording Schedule Window for the camera(s) you wish to schedule. Once the desired Time-Blocks are highlighted, press a RECORDING MODE button. When you have finished creating the schedule press the ‘SAVE SPECIAL DAY’ button. The special day should now appear as a date within the Special Day Schedules. -
Page 43: How To Use Intensive Recording
Intensive Channel – Adjusts the Frame Rate for the Intensive Channel. Non-Intensive Channel – Adjusts the Frame Rates for the Non-intensive Channels (the channels will drop their current settings and be forced to use this setting. Holding Duration – Adjusts the amount of time to hold the Intensive Recording active. Intensive Channel Resolution –... - Page 44 Communication Setup The Communication Setup allows you to adjust settings such as Ports, Emergency Agent IP Addresses, IDVR Users and NDMS identification. Figure 4.9 Communication Setup Figure 4.9 Disable Remote Control – This setting enables or disables access to the HDDR from remote connections. Network Setup –...
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Page 45: Communication Setup
4.10 Communication Setup The Sensor and Output Window allows you to enable, disable and configure Sensors and Control Outputs as well as adjust Emergency Agent options. Figure 4.10 Figure 4.10 Use – Enables/Disables the Sensor for use. Type – Selects whether the Sensor will be Normally Open (NO) or Normally Closed (NC). Record –... - Page 46 Use by Time – This option Enables/Disables the Use by Time feature. When activated the Use by Time feature allows you to specify a time period that the Control output will be operational. For example you could disable the control output during work hours so that alarms will not go off when a door is opened and a sensor is tripped. Name –...
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Page 47: Site Information
4.11 Site Information The Sensor and Output Window allows you to enable, disable and configure Sensors and Control Outputs as well as adjust Emergency Agent options. Figure 4.11 Figure 4.11 Drive Information – Displays the Total Space and Free Space of the Drives installed in the DVR. Site Code –... -
Page 48: Log Viewer
OSD Font Size – This option allows you to adjust the On Screen Display Font size for cameras. OSD Bold – This option makes the OSD Font Bold. Log Viewer – This option opens the Log Viewer Window which allows you to view the DVR System Logs. User Management –... -
Page 49: User Management
4.13 User Management The User Management Console allows you to create, edit, and delete user accounts. Each user account can be assigned different privileges that limit their usage of the DVR system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can log into the User management Console. Figure 4.13 User Information –... -
Page 50: Adjusting The Time And Date
Adjusting the Time and Date 4.14 To adjust the Time and Date follow these steps: 14) Begin by exiting to Windows. Do this by pressing the EXIT button from the Main Display Screen and selecting Restart in Windows Mode. (See Section 3.3) 15) Open Windows Explorer. -
Page 51: Chapter 5: Search Options
C H A P T E R Search Options This chapter includes the following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Quit to Explorer... -
Page 52: Search Overview
Search Overview The HDDR unit has several options that allow you to easily search through, and find, a particular section of video. From Motion indexing and Sensor indexing to calendar views showing which days have recorded video, the HDDR unit is equipped to help you quickly find what you’re looking for. -
Page 53: Date And Speed Option Box
Date and Speed Option Box This option box allows you to select the date you wish to search. It also allows you to adjust the playback speed. Figure 5.2 Time/Year/Month/Day – These display the currently selected Date and Time. Skip – This option skips the selected number of frames on playback. -
Page 54: Brightness And Zoom
Minute Selector – The Minute Selector displays the minutes for a selected hour 0 to 60. Brightness and Zoom The Brightness and Zoom features allow you to get the most out of the images. Using the Brightness you can brighten up an image to get more detail. -
Page 55: Search Options Overview
Search Options Overview The Search Options allow you to find what you want quickly, enhance the image quality, and export the video or images in a number of ways. Print – This option allows you to output a selected image to an attached printer. Save –... - Page 56 Adjusting the Brightness of an Image Select a single image to adjust by double-clicking the left mouse button on the desired image. You cannot adjust multiple images at one time. Using the Bright Slide Bar, move the bar to the right or the left. To reset the Brightness press the Reset Button Zooming in on an image Select a single image to adjust by double-clicking the left mouse button.
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Page 57: Print
Print The HDDR unit allows you to print a recorded image to a local or network printer. To print an image, follow these steps: From the Search Screen, stop on the image you wish to print. Make sure only one camera is selected by double- clicking on the image you want. -
Page 58: Index Search
5.11 Index Search Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows you to perform a search based on criteria such as Sensor, Motion and Instant Record events. Figure 5.11a Select Camera –... -
Page 59: Preview Search
Figure 5.11b Image Display Area – The Image Display Area is where the Search Results Images are displayed. Time – Displays the Time of the result. Camera Number – Displays the Camera Number for the returned result. Type – Displays the Event Type. Motion Sensor Instant Record... -
Page 60: Object Search
The images in Figure 5.12 show how the Preview Search functions. The first screen that appears has 24 images displayed. Each image represents the first second of each hour. If there is no image recorded during that period then nothing will be displayed. When an hour is selected (by double clicking on the image) then a new screen appears with 6 images. - Page 61 Figure 5.13a Search Results – The Search Results are displayed in this column. The results are listed by date and time. When the search is complete you can view the results by double-clicking on one of the results or by using the Up and Down arrow keys on the keyboard.
- Page 62 Performing an Object Search Begin by selecting a single camera. You can do this either by turning off all cameras but one, or by double clicking a displayed image (it will then be the only image displayed on the screen) Select the Object Search Button.
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Page 63: Chapter 6: Pan / Tilt / Zoom
C H A P T E R Pan / Tilt / Zoom This chapter includes the following information: • Overview • Setting up the PTZ • Creating and Viewing a Preset Position • Creating and Viewing a Preset Pattern... -
Page 64: Pan/Tilt/Zoom Overview
PAN/TILT/ZOOM Overview The PTZ controls within the HDDR unit allow for powerful control over the cameras. This can be extremely beneficial by increasing the usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep across large areas. Setting Up a PTZ Camera Setting up a PTZ Camera is simple. -
Page 65: Creating And Viewing Preset Positions
Figure 6.3 Creating and Viewing Preset Positions A Preset Position is a user defined location where the camera can be pointed, zoomed in, and focused. You can define up to 10 preset positions per camera. Creating a Preset: Inside Setup, select the PTZ camera you wish to edit and then enter the Pan Tilt Detail Setup. -
Page 66: Chapter 7: Backing Up To A Cdr-W Drive
C H A P T E R Backing up to a CDR-W Drive This chapter includes the following information: • Overview • Enabling Backup Features • Overview of DirectCD ® • Formatting a CDR or CDR-W Disc • Saving Video to a CDR-W Drive •... -
Page 67: Backup Overview
Backup Overview The HDDR unit can easily backup important video to an internal or external media location. The most commonly used are CDR-W drives and Hard Drives. Since the HDDR unit comes standard equipped with a CDR-W drive, this Chapter will cover backing up using the CDR-W drive as well as by using a Hard Drive. -
Page 68: Formatting A Cdr Or Cdr-W Disc
Format CD – Use this option to format a CDR or CDR-W so that it can be read by the HDDR unit. Eject CD– This option allows you to remove the CD from the drive after specifying how you would like to end the recording session. - Page 69 The BACKUP OPTIONS window allows you to select the video you wish to save and also the location of where to save Figure 7.4 Backup Options Window Figure 7.4 Error Message –This box displays any problems encountered with the current selected options. For example: If the amount of video selected exceeds the storage capacity of the CDR-W Disc, then a message will be displayed.
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Page 70: Backing Up To A Cdr-W Drive Or Hard Drive
Backing up to a CDR-W Drive or Hard Drive To Backup video files to a CDR-W drive, or to a Hard Drive, follow these steps: Backing up to a CDR-W Drive or Hard Drive Begin by placing a DirectCD® UDF formatted disc into the CDR-W drive if you wish to backup using the CDR-W drive. - Page 71 Figure 7.6 Remove Disc from Drive...
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Page 72: Chapter 8: Lan / Isdn / Pstn Connections
C H A P T E R LAN / ISDN / PSTN Connections This chapter includes the following information: • Overview • Configuring TCP/IP • Setting up a PSTN Connection • Creating Users for PSTN Connections... -
Page 73: Lan Overview
LAN Overview The HDDR unit can easily be connected to a Local Area Network. The HDDR unit uses Microsoft’s® powerful and secure Windows® 2000 operating system. This allows for easy and well documented instructions on setting up LAN connections no matter what type of LAN you want to use. A Local Area Network is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that allows one device to interact with any other on the network. - Page 74 You may ned to restart Windows fo the changes to take affect. Do this by pressing the START button on the Desktop and selecting Shut Down. Connect the HDDR to a LAN Using a standard RJ-45 Cable, plug one end into a Hub (or Network Jack ultimately connected to a hub) and the other end into the HDDR unit.
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Page 75: Chapter 9: Remote Software
C H A P T E R Remote Software This chapter includes the following information: • Overview • Setting up the HDDR Server • Connecting to the HDDR Server • Viewing Live Video... -
Page 76: Remote Software Overview
Remote Software Overview The HDDR unit was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN and more. The Remote software allows you to view live video, search through archived video, export images and video clips and have virtually full Setup control. -
Page 77: Setting Up The Server To Accept Incoming Connections
Setting up the Server to Accept Incoming Connections In order to access the HDDR unit remotely, the HDDR Server must be setup to allow Remote Connections. The following picture diagrams the necessary settings Figure 9.2 Figure 9.2 Disable Remote Control –This option enables or disables the HDDR server to accept Remote connections. Time Out Value –... -
Page 78: Setting Up The Remote Client
Setting up the Remote Client To connect to the HDDR unit follow these steps. Installing the Remote Software On the Client Computer, insert the OpenEye Software Disc into the CDROM. The Software Disc should load automatically When prompted, select the INSTALL REMOTE SOFTWARE option. Follow the installation instructions carefully. -
Page 79: Using The Remote Software
Edit – This option allows you to edit a Site. To use simply select a Site and press the EDIT button. Password – Enter the Login Password. Connect – Pressing the CONNECT button connects the Remote Client to the Server. User –... - Page 80 Camera and Relay Buttons – The Camera buttons enable and disable the viewing of them remotely. The buttons activate the associated Control Outputs on the HDDR unit. The Remote Software functions virtually the same as the HDDR software. Most of the features on the HDDR software are also included on the Remote.
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Page 81: Electromagnetic Compatibility
Appendix A Appendix A contains electromagnetic compatibility information and optical and acoustical statements Electromagnetic compatibility This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules and the Canadian Department of Communications. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. -
Page 82: Optical And Acoustical Statements
Optical and Acoustical Statements Visible LED Statement The LEDs on this HDDR unit are classified as “Class 1 LED Product” in accordance with EN 60825-1. Laser Safety Statement for a Class 1 Laser Product This CDROM Storage device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. -
Page 83: Floppy Drive Technical Specifications
Appendix B Appendix B contains technical specifications for many of the HDDR internal components Floppy Drive Technical Specifications Item Storage Capacity (Unformatted) 1.0/2.0 MB Track Density 135 TPI Access Time (Average) 3 ms Access Time (Track-track) 94 ms Power Requirement DC 5V±... - Page 84 CDROM Technical Specifications DRIVE PERFORMANCE Disc Data Capacity (MODE 1) 656 MB Disc Data Capacity (MODE 2) 748 MB Maximum Playing Time 74 Minutes and 42 Seconds Data Transfer Rate (KB/s) Write: 2X, 4X, 8X, 12X/1.8MB/sec (CD-R); 2X, 4X, 10X/1.6MB/sec (CD-RW) Read: Up to 32X (1X=150KB/s) Average Access Time 120ms or less...
- Page 85 Power Supply Technical Specifications Overview • Output over voltage protection • Complies with FCC part 15 subpart J class B • Short circuit protection on all outputs 115 VAC operation and CISPR 22 230 VAC • operation Resetable power shut down •...
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