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Temptime EDGE LoRa User Manual

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LoRa Gateway Receiver
User Guide
temptimecorp.com

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  • Page 1 LoRa Gateway Receiver User Guide temptimecorp.com...

  • Page 2: Notices And Safety

    1.1.4 Disclaimer and limitation of liability Temptime assumes no responsibility for any loss or claims by third parties which may arise through the use of this product. This document is non-contractual and subject to change without notice. © 2017 Temptime. All rights reserved. Temptime, the Temptime logo, EDGEConnect Mobile, Temptime EDGE, and EDGECloud are the exclusive property of Temptime.
  • Page 3 Notices and safety Table of Contents 1 Notices and safety ......................2 1.1.1 Safety instructions ........................ 2 1.1.2 Certifications .......................... 2 1.1.3 Environmental protection ...................... 2 1.1.4 Disclaimer and limitation of liability ................... 2 2 Introduction ........................4 Product overview .......................... 4 Main features .......................... 4 2.2.1 Technical highlights ........................ 4 2.2.2 In the box: .......................... 4 Architecture and technologies ...................... 5 3 Setting up your receiver ..................... 6 Installing the receiver configuration software ................ 6 Receiver configuration ........................ 6 3.2.1...

  • Page 4: Introduction

    Introduction 2 Introduction Congratulations and thank you for choosing the Temptime EDGE wireless monitoring solution. This document describes how to set up and use the EDGE LoRa Gateway Receiver, a key component for collecting data in your EDGE W-200 LoRaWAN™ solution. Product overview Designed for use with Temptime EDGE W-200 wireless sensor modules, the Temptime EDGE LoRa Gateway Receiver is a wireless receiver that leverages new-generation LoRaWAN™ technology to offers exceptionally long-range wireless communication. This receiver can be connected to your local network via either a wired Ethernet or a Wi-Fi connection. Main features 2.2.1 Technical highlights • Up to 9 miles (15 km) line-of-sight wireless range Figure 1 – Temptime LoRa Gateway Receiver • 2-way wireless communication • Wired Ethernet or Wi-Fi network connection • Available frequencies: 915 MHz, 868 MHz, 434 MHz 2.2.2 In the box: • 1 EDGE LoRa Gateway Receiver • 1 AC adapter (110-240 v) • 1 Antenna • 1 USB cable • 1 USB key including this document and receiver configuration software Optional and to be ordered separately •...

  • Page 5: Architecture And Technologies

    Introduction Architecture and technologies Installed locally at your site, the Temptime EDGE LoRa Gateway Receiver collects data from EDGE W-200 sensor modules within wireless range. The Receiver is connected permanently via the Internet to the Temptime EDGECloud service, where module data is pushed by the Receiver, and accessed using the EDGEConnect™ web application. The diagram below shows the overall solution organization. Receiver collects data from W-200 modules and forwards it to the Cloud Figure 2 – EDGE LoRa Gateway Receiver role in connecting EDGE W-200 modules to the Cloud EDGE LoRa Gateway Receiver Page 5...

  • Page 6: Setting Up Your Receiver

    Setting up your receiver 3 Setting up your receiver Installing the receiver configuration software Before you can use your receiver, you must first configure it to connect to the Cloud via the Internet. For this, please copy the EDGE Gateway Receiver Configuration software delivered with the USB Key and install the software application on your Windows PC. 1. After copying the file to your computer, double-click on the provided Setup (EDGEReceiverConfiguration).exe. 2. Follow the instructions in the Setup wizard to install the software. This software installs the configuration application and specific drivers that your Windows computer might require to connect with the EDGE LoRa Gateway Receiver. 3.2 Receiver configuration 3.2.1 Ethernet configuration This section describes how to connect your receiver to the Cloud server via a cabled Ethernet connection (wireless configuration is described below in section 3.2.2 Wi-Fi configuration). Follow these steps: 1. Plug the network Ethernet cable into your receiver Figure 3 – Plugging the Ethernet cable and AC adapter 2. Plug the provided AC adapter into a wall socket and plug the other end into the power socket on the receiver. Wait about 30 seconds for the boot process to complete. EDGE LoRa Gateway Receiver Page 6...
  • Page 7 Setting up your receiver 3. Plug the micro-USB cable into both the receiver and your PC. The setup program installs drivers for the receiver, so the device recognized automatically by Windows. Figure 4 – Plugging the USB cable 4. Run EDGEReceiverConfiguration from the Windows Start menu. The Select field should show your gateway. If not, make sure the USB cable is plugged in and click on Refresh. LoRa Gateway Receiver Configurator (v1.1.6) Figure 5 – Setting up an Ethernet connection EDGE LoRa Gateway Receiver Page 7...
  • Page 8 Setting up your receiver 5. Click on the Ethernet tab and click to select Enabled. 6. Set the Ethernet parameters according to your needs: Obtain IP address automatically is selected by default, and the receiver will try to obtain its IP address automatically from the network router using DHCP. If you need to enter specific IP settings, click on Use the following IP address and fill in the fields as needed for your network. 7. Click on the LoRa Server tab to set the IP address and Instance ID of your LoRa server. If you are using the Temptime EDGECloud server, these settings are provided by Temptime. 37.187.141.72 LoRa Gateway Receiver Configurator (v1.1.6) Figure 6 – Setting up the LoRa server connection 8. Click on Apply when done. The application switches to the Logs tab and the sequence of configuration events is displayed on the screen. EDGE LoRa Gateway Receiver Page 8...

  • Page 9: Wi-Fi Configuration (Optional)

    Setting up your receiver When the process is complete, after about 30 seconds, a message is displayed to indicate whether configuration was successful: Command executed successfully The receiver is now up and running. Command failed The application was unable to configure the receiver completely. In that case, you can have a look at the logs to identify the problem. Make sure the receiver has a working Internet connection and check your network settings then press Apply to try again. 3.2.2 Wi-Fi configuration (optional) This section describes how to connect your receiver to the Cloud server via a wireless Wi-Fi connection. (Ethernet connection is described in the previous section) 1. Plug the optional Wi-Fi adaptor into the USB port on the back of your receiver. Wi-Fi adapter must be purchased separately. Figure 7 – Inserting the Wi-Fi adaptor 2. Plug the provided AC adaptor into a wall socket and plug the other end into the power socket on the receiver. Wait about 30 seconds for the startup process to complete. Plug the micro-USB cable into both the receiver and your PC. The setup program installs drivers for the receiver so the device is recognized automatically by Windows. EDGE LoRa Gateway Receiver Page 9...
  • Page 10 Setting up your receiver Figure 8 – Plugging in the USB cable 4. Run EDGEReceiverConfiguration from the Windows Start menu. The Select field should show your gateway. If not, make sure the USB cable is plugged in and click on Refresh. LoRa Gateway Receiver Configurator (v1.1.6) Figure 9 – Setting up a Wi-Fi connection EDGE LoRa Gateway Receiver Page 10...
  • Page 11 Setting up your receiver 5. Click on the Wi-Fi tab and click to select Enabled. 6. Set the Wi-Fi parameters according to your needs: Obtain IP address automatically is selected by default, and the receiver will try to obtain its IP address automatically from the network router using DHCP. If you need to enter specific IP settings, click on Use the following IP address and fill in the fields as needed for your network. 7. Enter specific Wi-Fi parameters to connect to your Wi-Fi network. You may need to contact your system administrator to obtain this information: Network name Security key (Note: leave this field empty if you are connecting to an unsecured open network) 8. Click on the LoRa Server tab to set the IP address and Instance ID of your LoRa server. If you are using the EDGECloud server, these settings are provided by Temptime. LoRa Gateway Receiver Configurator (v1.1.6) Figure 10 – Setting up the LoRa server connection 9. Click on Apply when done. The application switches to the Logs tab and the sequence of configuration events is displayed on the screen. EDGE LoRa Gateway Receiver Page 11...
  • Page 12 Setting up your receiver When the process is complete, after about 30 seconds, a message is displayed to indicate whether configuration was successful: Command executed successfully The receiver is now up and running. Command failed The application was unable to configure the receiver completely. In that case, you can have a look at the logs to identify the problem. Make sure the receiver has a working internet connection and check your network settings then press Apply to try again. EDGE LoRa Gateway Receiver Page 12...
  • Page 13 Appendix - Troubleshooting 4 Appendix - Troubleshooting If you are having difficulties with your configuration, look at these frequently asked questions before contacting technical support. I need to troubleshoot my network connection. How can I check to see how my receiver is currently configured? At the top of the application screen, you will find a “Download configuration” button. This function reads the receiver’s current network configuration and fills in the fields accordingly. LoRa Gateway Receiver Configurator (v1.1.6) I’d like to see how well the LoRaWAN connection works at my site. Is there an easy way to perform tests? Yes. You may test the wireless connection between your receiver and an EDGE W-200 sensor module as described in the EDGE W-200 User Guide. For more information, or to conduct a more complete site survey, please contact your Temptime representative. My receiver is not displayed in the Select field. What should I do? 1. The USB cable might not be plugged in correctly: check the connections on both ends of the cable. 2. Is the AC adapter plugged in? Are the status lights turned on? 3. The driver might not be installed properly: check the status of your hardware and follow these instructions to install the driver manually on your computer: • Open Windows Explorer, right-click on My Computer è Properties. • In the System Properties window, click on Device Manager. • In the Device Manager, locate the LoRa Gateway Receiver device (“Gadget Serial”) in the Other Devices group. • Right-click on the LoRa Gateway Receiver device and select Update Driver. EDGE LoRa Gateway Receiver Page 13...
  • Page 14 Appendix - Troubleshooting • In the Update Driver window, select Browse my computer for driver software. • In the dialog box, click on Browse and navigate to the directory that contains the driver “C:\Program Files (x86)\Temptime\EDGEReceiverConfiguration\Drivers”. Click on Open. • During the installation process, ignore the Windows security message about unverified publisher and choose Install this driver software anyway to complete the installation. • After the successful installation, the LoRa Gateway Receiver device (“Gadget Serial”) appears in the category “Ports (COM and LPT)”. • The Select field should now show your gateway. I get the message: “Command failed” or “Serial port communication error”. What should I do? If a problem occurs, the Logs tab gives precise error information in red. 1. There might be a network issue (i.e. the receiver could not connect to the Internet). Check the Ethernet cable or Wi-Fi configuration, and make sure there is no conflict with your firewall (if applicable), then click on Apply again. 2. If the error persists after trying the Apply button again, or if the log contains other lines written in red text, please save the log (using the Save button) and contact Temptime technical support. EDGE LoRa Gateway Receiver Page 14...
  • Page 15 Appendix – Product specifications 5 Appendix – Product specifications EDGE LoRa Gateway receiver features • Internet of Things connectivity featuring LoRaWAN™ wireless connectivity • Long asset management range – up to 9 miles/15 km line-of-sight; 1-3 miles/2 km within buildings. Note: This represents ideal network configuration and equipment set up. Results vary depending on various technical considerations, as well as RF interference and obstruction type (e.g., metal, cement, etc.) • Ethernet: 1 RJ-45 Ethernet 10/100 port • Wi-Fi (optional) via adaptor • USB port (for cable to PC) • Input voltage: 9V – 35 V • Dimensions (L x W x H): 6.35" x 4.23" x 1.69" (161.3 mm x 107.4 mm x 42.8 mm) • Weight: approximately 16.2 oz. (459 g) • Chassis Type: Metal • Operating Temperature: -30° to +70° C* • Storage Temperature: -40° to +85° C • Relative Humidity: 20% to 90%, non-condensing EDGE LoRa Gateway companion products • EDGEConnect sensor monitoring solution (web application) • EDGE W-200 wireless sensor modules • EDGEConnect Mobile configuration tool for EDGE W-200 modules (mobile application) EDGE LoRa Gateway Receiver Page 15...

  • Page 16: Index

    Index 6 Index AC adapter, 4, 6, 9, 13 Logs, 8, 11, 14 Apply, 11 range, 4 Command failed, 9, 12, 14 Setup, 6, 13 Ethernet cable, 6, 14 Technical highlights, 4 Instance ID, 8 USB cable, 4, 7, 9, 10, 13 IP address, 8 EDGE LoRa Gateway Receiver Page 16...

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