Troubleshooting - WOWee One PRO User Manual

Troubleshooting

No LEDs light up when trying to turn the unit on:
The battery could be out of power and needs recharged.
Connect the unit to a power supply and fully charge the unit.
No sound:
Check the unit is switched on.
Make sure the unit is paired properly via bluetooth to the audio source.
Make sure the unit or audio device isn't on mute.
Make sure the volume is turned up on both the unit and audio device.
Check 3.5mm audio jack is inserted correctly if being used.
Can't connect to the unit via Bluetooth:
Check that bluetooth is switched on both the unit and audio device.
Clear the unit as a device on your phone/mp3 and attempt to establish a brand
new pairing with the unit.
Unit is moving:
Clean the bass pad.
Lower the volume level as the bass may be too strong.
Lack of bass:
The surface the unit is on is too dense to allow the sound vibrations transfer
through, therefore try and move the unit onto a less dense and thick surface.
WOWee One™ Pro - User Guide
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