Related Manuals for Schmooze Aastra 6755i
Summary of Contents for Schmooze Aastra 6755i
- Page 1 ACD Agents Guide Aastra 6755i, 6757i and 6757iCT Schmooze Com Inc. © copyright 2011, Schmooze Com Inc. All Rights Reserved.
- Page 2 If we are logged into a queue but paused currently we will see a “/” next to the queue. Any empty boxes next to a queue represent queues that we are not currently logged into. © copyright 2011, Schmooze Com Inc. All Rights Reserved.
- Page 3 We will now see a “X” next to queue SC-Sales to show us we are logged into this queue and not paused. Do the same to log out of a queue and the “X” will be replaced with a empty box next to the queue to show we are not logged in. © copyright 2011, Schmooze Com Inc. All Rights Reserved.
- Page 4 Pause and Unpausing Agents in Queues To pause ourselves in a queue we will use the up/down key to highlight the queue that we want paused. We will pick the SC-Sales and press the (Un)Pause button. © copyright 2011, Schmooze Com Inc. All Rights Reserved.
- Page 5 We will now see a “/” next to queue SC-Sales to show us we are logged into this queue and paused. Do the same to unpause a queue and the “/” will be replaced with “X” next to the queue to show we are now logged in and unpaused. © copyright 2011, Schmooze Com Inc. All Rights Reserved.
- Page 6 If we want to pause ourselves in every queue that we are logged into at once press the PAUSE button and you will see we are now paused in all queues. Press the UNPAUSE button to unpause ourselves in all queues that we are logged into. © copyright 2011, Schmooze Com Inc. All Rights Reserved.
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