Wavenet Technology Dualwave-I User Manual

Wireless modem for the compaq ipaq h3800 series; compaq ipaq h3900 series

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Dualwave-I

Wireless Modem

User Manual

Revision 3.2
July 2003

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Summary of Contents for Wavenet Technology Dualwave-I

  • Page 1: Wireless Modem

    Dualwave-I Wireless Modem User Manual Revision 3.2 July 2003...
  • Page 2 Web Site: www.wavenet.com.au This manual is intended to be used for the operation of Wavenet Technology equipment. Performance figures quoted are typical values and subject to normal manufacturing and service tolerances. Wavenet Technology Pty Ltd reserves the right to alter, without notice, the equipment, software or specification to meet technological advancement.
  • Page 3 Dualwave-I Modem User Manual ___________________________________________________________ Contents Contents Introduction ......................5 Modem Features ..................6 Compliance Statement .................7 Information for Your Safety................7 System Requirements ..................9 Checking the Package Contents ..............9 Exploring Your Dualwave-I Modem ............10 Power/On-Line Indicator .................11 Low Battery Indicator ................11 Battery Charging Indicator ..............12 Getting Started....................13...
  • Page 4 Contents ___________________________________________________________ Dualwave-I Modem User Manual Wavenet Technology DWI10012WT31...
  • Page 5: Introduction

    Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Introduction The Wavenet Dualwave-I modem is a high performance wireless modem developed for the Compaq iPAQ Pocket PC, H3800 and H3900 series devices. It enables access to worldwide DataTAC wireless networks to send and receive email, job dispatch, stock market trading, Internet browsing, etc.
  • Page 6: Modem Features

    Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Modem Features The Dualwave-I modem has the following features: • Automatic power on/off when the iPAQ Pocket PC is inserted and removed, respectively – no manual on/off switch • Always on-line using the Private DataTAC network with automatic network roaming •...
  • Page 7: Compliance Statement

    Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Compliance Statement This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 8 Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Safe Use Switch the modem off in areas where radio devices are forbidden, or when it may cause interference or danger. For example, fuel depots (fuel storage and distribution areas), chemical plants, locations in which hazardous or combustible gases may be present and where blasting operations are in progress.
  • Page 9: System Requirements

    Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance System Requirements To install the modem device driver and Modem Info user interface software onto your iPAQ, your computer system must meet the following minimum requirements: • Intel compatible 486 computer or higher •...
  • Page 10: Exploring Your Dualwave-I Modem

    Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Exploring Your Dualwave-I Modem A picture of the Dualwave-I modem is shown below. Power/On-Line Status Low Battery Indicator Antenna PDA Port PDA Latch The modem is comprised of the following components: PDA Port Provides a connection between the iPAQ and the modem.
  • Page 11: Power/On-Line Indicator

    Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Power/On-Line Indicator On-Line Indicator The modem is off. Slow flashing green The modem is off but the battery is (once per 12 seconds) being used to supplement the iPAQ. Slow flashing green...
  • Page 12: Battery Charging Indicator

    Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Battery Charging Indicator Battery Charging Indicator Battery is ok Slow flashing orange The battery being re-charged. (two times per sec) The battery is fully re-charged. Wavenet Technology DWI10012WT31...
  • Page 13: Getting Started

    Dualwave-I modem upon every iPAQ insertion into the modem sleeve. These drivers must be installed to enable access to the Dualwave-I modem for any application software. This CAB file also contains a basic programmers interface for third party application developers who should refer to document “DWI Modem Device Driver”...
  • Page 14: Msmq.ppc30_Arm.cab

    MSMQ.ppc30_arm.CAB The Microsoft Message Queue (MSMQ) allows multiple applications (or sessions) to simultaneously utilise the single Dualwave-I modem in which an iPAQ is inserted. It is the mechanism by which information is routed between the appropriate application on the iPAQ Pocket PC and the network host server.
  • Page 15 Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Copy and paste all the CAB files into this folder. 5. From your iPAQ, select Start to display the Start menu. 6. Select Programs > File Explorer. 7. Navigate to the Temp folder.
  • Page 16 Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual After the installation the CAB file is automatically deleted from the Temp folder. 9. Install the DWiUART.ppc30_arm.CAB file using the same procedure for installing the ModemInfo CAB file described above. 10. Check to see if MSMQ (Microsoft Message Queue) application has already been installed on your iPAQ.
  • Page 17: Removing Software From Your Ipaq

    Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance ModemInfo application Removing Software From Your iPAQ To remove the software from your iPAQ, refer to the instructions in your iPAQ User manual. The typical procedure is shown below. 1. Close all applications.
  • Page 18 Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual 7. Select the appropriate application. 8. Tap A confirmation message is displayed. 9. Tap to uninstall the application from your iPAQ. Note: It is NOT recommended to uninstall the MSMQ application. Wavenet Technology...
  • Page 19: Fitting The External Battery To The Modem

    Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Fitting the external battery to the modem To fit the external battery to the modem, follow the steps below: 1. Slide the top two pins of the battery into the corresponding holes on the rear of the modem 2.
  • Page 20: Engaging The Ipaq With The Modem

    Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Engaging the iPAQ with the modem To connect the modem to your iPAQ, follow the steps below: 3. Slide the iPAQ into the modem so that the PDA ports are aligned. 4. Push the modem until you hear a click. The iPAQ engages onto a latch that secures the iPAQ to the modem.
  • Page 21: Charging The Modem Battery

    Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Charging the Modem Battery Your modem’s lithium-ion battery is supplied discharged. For optimum performance, you should charge it fully before use. If during use, the Low battery indicator starts flashing red, the battery needs immediate recharging or it should be swapped with a re-charged unit.
  • Page 22 Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Wavenet Technology DWI10012WT31...
  • Page 23: Using Your Dualwave-I Modem

    Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Using Your Dualwave-I Modem Switching the Modem On/Off The Dualwave-I modem does not contain a manual on/off power switch. The modem is automatically powered on/off when the iPAQ Pocket PC is inserted and removed respectively.
  • Page 24: Rf (Network Status) Tab

    Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual RF (Network Status) Tab This tab displays the following information: The network radio protocol RF Protocol Channel Radio channel currently being used by the modem. This is displayed as a hexadecimal number.
  • Page 25: Modem (Status) Tab

    Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Modem (Status) Tab This tab contains the version information on the modem, including the LLIs and serial numbers. The following information is displayed: Logical Link Identifier. This is the unique identity of the modem.
  • Page 26: Settings Tab

    Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Settings Tab This tab displays the following information about the modem attached to the iPAQ: You may select a network profile from those Network Profile stored in the modem. Change the setting by tapping and select from the drop-down list.
  • Page 27 Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance The Power Save option can greatly reduce the Power Save power consumption of your modem but it requires the network operator to support these options. The modem is designed to stay on so that it can...
  • Page 28: Messages Tab

    Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Messages Tab This tab allows you to send simple text messages to and from the iPAQ: You may select different message transport Protocol protocols. The correct type for the connected network must be used to successfully send and receive messages.
  • Page 29 Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance format, for Host Messaging you must provide the host address and in the case of MG messaging you must provide the device LLI address. The field opposite provides information on the Msg From...
  • Page 30: Applications Tab

    If desired, register those applications that need to be invoked when the modem receives an incoming message and/or when the iPAQ is inserted into the Dualwave-I modem. Up to eight applications can be registered for wakeup. To register an application, tab onto a blank edit box, fill in the full path of an application and check one or both of the associated check boxes.
  • Page 31: About Tab

    Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance About Tab The Modem Info version number is displayed. Tap the OK icon to return to the Main screen. Synchronising Data Between Your iPAQ and Computer To synchronise data between the iPAQ and your computer, refer to the instructions in your iPAQ User Manual.
  • Page 32: Installing New Software On Your Ipaq

    Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Using your web browser on your PC, navigate to the download site and check for the latest version of the modem firmware. If the version on the web is later than the firmware version on your modem, download the self-extracting file and follow the online instructions.
  • Page 33: Troubleshooting

    Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Troubleshooting If you encounter a problem with your modem or battery charger, review the following list of frequently asked questions. I’m getting no response from the modem. Make sure that the iPAQ is fully inserted into the modem, the Modem Info application has power setting is on and the modem is fully charged.
  • Page 34 Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Check the Power/On-Line indicator. It should fully illuminate when connected with the network. Also check the RSSI signal level in the ModemInfo application. It should be greater than –110dBm. I’m having difficulty sending and receiving messages. The Online indicator fluctuates between on and flashing.
  • Page 35 Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance How do I locate the LLI and serial numbers assigned to my modem? The LLI and serial numbers are located in three places: On the package On the label on the back of the modem From the Modem Versions tab in the Modem Info application.
  • Page 36: Technical Support

    Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual What happens if I don’t disconnect the battery charger after the battery is fully charged? When the batteries are fully charged, the battery charger stops charging until the batteries’ capacity falls below a certain value. The battery charger will then automatically start recharging the batteries again.
  • Page 37 Dualwave-I Modem User Manual __________________________________________________ Care & Maintenance Care & Maintenance Your modem does not require regular maintenance. However, periodically clean off the dirt and dust that may adhere to the exterior casing. Use the following procedure: 1. Disconnect the battery charger and cables from the modem.
  • Page 38 Care & Maintenance __________________________________________________ Dualwave-I Modem User Manual Wavenet Technology DWI10012WT31...
  • Page 39: Specifications

    Dualwave-I Modem User Manual _______________________________________________________ Specifications Specifications Physical Properties Weight Approximately 150g Size (L x W x H) 136mm x 82mm x 18mm (excluding antenna) LED Indicators Power/On-Line indicator (Green) Off - Power off Slow flashing - Scanning On -...

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