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If a voice message is announced after Smart Diagnosis, refer to the following table to take proper actions.
Voice message
Hom Bot smart diagnosis will be started. Please step away and clear
around 1 meter around the home station.
Smart diagnosis can start when it is being charged. Please dock
Hom Bot to the home station to charge.
No defect found during diagnosis.
Diagnosis mode cannot be operated due to a low battery. Please try
again after the battery is charged.
Please check if the dust bin is installed with the filter.
Charging cannot be done due to a problem in infrared sensor.
Please try smart diagnosis again after turning off and back on
from the main power switch on the bottom of the Hom Bot. If the
problem continues, please contact LG Electronics customer care.
Charging cannot be done due to a problem in ultrasonic sensor.
Please try smart diagnosis again after turning off and back on
from the main power switch on the bottom of the Hom Bot. If the
problem continues, please contact LG Electronics customer care.
Charging cannot be done due to a problem in the cliff detection
sensors on the bottom. Please clean the sensors.
Please wipe the lower camera sensor on the right bottom of the
Hom Bot.
Please wipe the obstacle detecting sensor window on the left and
right side of the Hom Bot.
A problem has been found on the Gyro Sensor. Please try smart
diagnosis again after turning off and back on from the main power
switch on the bottom of the Hom Bot. If the problem continues,
please contact LG Electronics customer care.
Please check for dirt on the left wheel.
Please check for dirt on the right wheel.
A problem has been found on the left wheel sensor. Please try
smart diagnosis again after turning off and back on from the
main power switch on the bottom of the Hom Bot. If the problem
continues, please contact LG Electronics customer care.
A problem has been found on the right wheel sensor. Please try
smart diagnosis again after turning off and back on from the
main power switch on the bottom of the Hom Bot. If the problem
continues, please contact LG Electronics customer care.
Please check the turbo brush for obstructions.
A problem has been found in the suction motor. Please try smart
diagnosis again after turning off and back on from the main power
switch on the bottom of the Hom Bot. If the problem continues,
please contact LG Electronics customer care.
A problem has been found in the acceleration sensor. Please try
smart diagnosis again after turning off and back on from the
main power switch on the bottom of the Hom Bot. If the problem
continues, please contact LG Electronics customer care.
In order to listen to the smart diagnosis result again, please press
the charging button. To stop, please press the stop button.
Smart diagnosis mode will be turned off.
Smart Diagnosis mode cannot be operated with mop plate being
attached. Please try again after removing it.
Smart diagnosis has failed to operate. Please try it again after
turning on and off the main power switch on the bottom of the Hom
Bot.
Please check if the charging terminal is damaged or dirty.
SMART DIAGNOSIS
Measures (for reference)
Clear any object within a 3.2 ft radius around Home Station,
and stay back until the diagnosis is complete.
Move Hom Bot to the Home Station to recharge it.
Try the Smart Diagnosis again after recharging the battery.
Open the Dust Bin Cover and examine the bin.
Run Smart Diagnosis again and, if the same message is
announced, contact an LG Electronics service center.
Run Smart Diagnosis again and, if the same message is
announced, contact an LG Electronics service center.
Clean the three Cliff Sensors on the bottom at the front of
the unit.
Clean the lens of Camera Sensor on the bottomright.
Clean the lens of the Obstacle Sensors on both the left and
right hand sides.
Run Smart Diagnosis again and, if the same message is
announced, contact an LG Electronics service center.
Check for foreign materials on the left wheel.
Check for foreign materials on the right wheel.
Run Smart Diagnosis again and, if the same message is
announced, contact an LG Electronics service center.
Run Smart Diagnosis again and, if the same message is
announced, contact an LG Electronics service center.
Check for any foreign material stuck in the Brush.
Run Smart Diagnosis again and, if the same message is
announced, contact an LG Electronics service center.
Run Smart Diagnosis again and, if the same message is
announced, contact an LG Electronics service center.
If you need to repeat the diagnosis result, press the 'Home'
button, or press 'Stop' button to finish the diagnosis.
Run Smart Diagnosis again after removing the Mop Plate.
Turn the main power switch OFF and then ON again to
resume the diagnosis. Do NOT touch the Hom Bot or disturb
its operation until the diagnosis is complete.
Clean the bottom of the machine and Charging Terminal
on Home Station.
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