Do you have a question about the StreamLine TV and is the answer not in the manual?
Questions and answers
Emmett Whiteaker
February 19, 2025
doesnot stream
1 comments:
Mr. Anderson
February 19, 2025
The Signia StreamLine TV transmitter stops streaming when the iPhone goes to sleep. When the phone is reawakened, the Signia app reports that it is not connected and is streaming to a different device, even though no other Bluetooth device is connected. However, if Bluetooth is turned off on the iPhone, the sound starts transmitting again from the TV box to the hearing aids. This suggests that the issue may be related to how the iPhone manages Bluetooth connections when it enters sleep mode.
This answer is automatically generated
Michael Benamin
May 11, 2025
My streamer allows me to connect Bluetooth to my PC but it cuts out and then reconnects
It is a great pity because the quality is great but the cut-outs make it completely useless
2 comments:
MIB
May 11, 2025
@Michael Benamin To add that this happens on 2 PCs
Mr. Anderson
May 20, 2025
To fix Bluetooth connectivity issues with the Signia StreamLine TV that cause it to cut out and reconnect, try the following steps:
1. Eliminate Interference: Move the device to an area with fewer Bluetooth devices to reduce possible interference.
2. Re-pair Devices: Delete all existing Bluetooth pairings from the hearing aids, StreamLine TV, and the connected device (e.g., MacBook). Then re-pair them.
3. Check for Firmware Updates: Update the firmware of the StreamLine device and hearing aids, as this may resolve connectivity issues.
4. Reset Connections: Use a tool like Noahlink Wireless to reset and reconfigure all Bluetooth connections if available.
5. Consult Audiologist: If issues persist, take the device to an audiologist for inspection or repair.
This answer is automatically generated
Ronald Harmon
March 23, 2025
Both lights are blue
2 comments:
Mr. Anderson
March 23, 2025
Both lights on the Signia StreamLine TV are blue for 30 seconds when pairing is complete. If both indicators are flashing blue, the transmitter is powered on but not paired to any hearing instrument.
This answer is automatically generated
Ronald Harmon
March 23, 2025
Both light are blue not changing
greg
May 27, 2025
why does my tv box go from red to blue and back to red
1 comments:
Mr. Anderson
May 27, 2025
The Signia StreamLine TV box changes colors to indicate its status. It turns blue when pairing or paired with hearing aids. It turns red when both RCA and Toslink cables are connected at the same time, which is not a normal operating condition. If it stays red or the colors do not change as expected, it may indicate a malfunction or defective unit.
This answer is automatically generated
Don rush
April 16, 2025
Second message, My tv unit was working fine but then it stopped
1 comments:
Mr. Anderson
April 16, 2025
Your Signia StreamLine TV likely stopped working because your iPhone went to sleep, which interrupted the Bluetooth connection between the app and your hearing aids. When the phone wakes, the app may try to reconnect but fails, possibly due to confusion about which device it should stream to. Turning off Bluetooth on the iPhone temporarily restores the connection between the TV transmitter and the hearing aids, indicating a conflict with the phone's Bluetooth management.
This answer is automatically generated
Don Rush
April 16, 2025
My streamer was working but quit unexpectedly. Both lights on the unit are now flashing red
1 comments:
Mr. Anderson
April 16, 2025
When both lights on the Signia StreamLine TV are flashing red, it indicates an error. You should contact your hearing care professional.
This answer is automatically generated
Wendy
March 25, 2025
Does Signia Streamline TV always stream to hearing aids in Dolby Digital Sound?
1 comments:
Mr. Anderson
March 25, 2025
Signia StreamLine TV supports Dolby Digital sound, but it is not explicitly stated that it always streams in Dolby Digital. The sound quality depends on the TV's audio output and the type of connection used.
This answer is automatically generated
Karen Marlin
March 23, 2025
When you pair your hearing aids with streamline TV does streamline show up on signia app?
1 comments:
Mr. Anderson
March 23, 2025
Yes, once the StreamLine TV is paired with compatible Signia hearing aids, it can be controlled via the Signia app. Users can start and pause TV streaming and adjust the volume through the app.
This answer is automatically generated
Mr James Lloyd
March 22, 2025
Hi my signia streamline tv has stopped streaming to my right hand hearing aid (which works fine with my mobile phone) is there any sort of reset I can try or do I assume that the unit is now faulty
regards Jim Lloyd
1 comments:
Mr. Anderson
March 22, 2025
To reset your Signia StreamLine TV if it has stopped streaming to your right hearing aid, follow these steps:
1. Unplug the Signia StreamLine TV from power. 2. Plug it back in. The device should start blinking blue, indicating it is searching for hearing aids. 3. If your hearing aids use batteries, open and close the battery door. If they are rechargeable, restart them. 4. Place the hearing aids on top of the StreamLine TV to re-establish the connection.
This process should reset the connection and restore streaming to your right hearing aid.
This answer is automatically generated
mark garrett
June 7, 2025
Signia Stretta - With settings at the same level using the signia app the sound levels in left and right channels from the tv are different .
The levels for normal hearing aid use is ok.
Content Before you start Included in delivery Components Getting started Positioning Connecting to power supply Connecting to your electronic device Pairing hearing instruments Daily use Using the transmitter Power and TV indicator ...
Important safety information Personal safety Product safety Important information Explanation of symbols Maintenance and care Troubleshooting Technical information Disposal information Conformance information ...
Before you start This device is intended as a wireless transmitter of sound from a TV or from other electronic devices to hearing instruments. It is intended to be used by children (> 36 months) and adults together with their hearing instruments.
Page 5
Compatible hearing instruments StreamLine TV works with our specific wireless hearing instruments. Your Hearing Care Professional will advise you on the compatible models.
Included in delivery ➊ StreamLine TV ➋ USB power cable and power plug with country‑specific adapter ➌ TOSLINK cable ➍ RCA (cinch) cable ➎ SCART adapter ➏ Mini jack adapter...
Components ➊ TV indicator ➋ Power indicator ➌ Setup button ➍ Power connection ➎ RCA connections (left and right) ➏ TOSLINK connections (in and out) ➐ Mode button (only for Hearing Care Professionals)
Getting started Positioning Position the transmitter close to your electronic device, so that they can be easily connected with cables. For best connection to your hearing instruments, position the transmitter horizontally and in direct line of sight with your hearing instruments.
Connecting to power supply Only use the USB power cable and power plug that came with the transmitter. Connect the micro USB side of the power cable to the power connection of ➊ the transmitter Connect the power plug to ➋...
Page 12
➌ Observe the indicators Description ‑ The transmitter is starting up. If after a few seconds, both indicators flash blue, the transmitter is on but not paired to any hearing instrument. Refer to the section "Pairing hearing instruments". other Refer to the section "Power and TV indicator".
Connecting to your electronic device You can connect the transmitter to your electronic device with the TOSLINK cable or with the RCA cable. We recommend using the TOSLINK connection. Use the supplied cables and adapters.
Page 14
We recommend to connect either the TOSLINK input or the RCA input of the transmitter. If both inputs of the transmitter are used, the electronic device that is connected via TOSLINK cable has the higher priority and only the audio signal of this device will be streamed to your hearing instruments.
Page 15
TOSLINK connection Before connecting the cable, remove the protection caps from the TOSLINK cable plugs. Plug the cable into the TOSLINK input of your transmitter and into the TOSLINK (optical audio) output of your electronic device. To prevent the TOSLINK cable from breaking, do not forcefully bend it.
Page 16
Further information: ● Refer to the electronic device's manual: Set the output format of the electronic device to either PCM (pulse‑code modulation) or Dolby Digital*. ® ● The TOSLINK output of your transmitter may be used to connect further TOSLINK devices such as external Dolby decoders or surround sound systems.
Page 17
RCA connection Plug the cable into the RCA connections of your transmitter. Plug the other side of the cable into the RCA output of the electronic device. Or via adapter into the SCART or mini jack output of the electronic device.
Page 18
Further information: ● Without adapter: The RCA output of the electronic device is typically marked "L‑R AUDIO OUT" and found on the back or control panel. ● With SCART adapter: The audio signal can depend on the source selected on the electronic device. For example some TVs will only make TV sound available on the SCART output, but not the sound from a connected DVD player.
Page 19
if the headphone output is used. So that sound is only heard through the hearing instruments. ● Refer to the electronic device's manual: Set the output format of the electronic device to analog audio or uncompressed audio.
Pairing hearing instruments Your hearing instruments need to be paired once with the transmitter. After that, the pairing is saved in the hearing instruments and remembered each time they are turned on. Ensure that the transmitter is connected to the power supply.
Page 21
Place both hearing instruments close to, or on top of the transmitter. The pairing process starts automatically. Observe the indicators: Description If pairing is completed, both indicators are blue for about 30 seconds. other Refer to the section "Power and TV indicator".
Page 22
Multiple users: ● This transmitter can be paired to multiple hearing instruments. All users will be able to hear the same sound. ● To clear the pairings of one current user, first reset the transmitter to factory settings. This will clear the pairings of all users.
Daily use Using the transmitter Function Description Start audio Switch your hearing instruments to the streaming transmitter mode or change to the dedicated hearing program. Stop audio Quit transmitter mode or switch to any other streaming hearing program in your hearing instruments. Adjust Use the controls of your hearing instruments.
Page 24
Further information: ● Depending on your hearing instruments' type and configuration, you can change their mode or hearing program with the hearing instruments' controls (e. g. push button), or with a smartphone app, or with a dedicated remote control. Refer to the hearing instruments' user guide for details.
Page 25
● The volume of the streamed audio signal is normally not affected by volume adjustments from the TV remote control. ● Your Hearing Care Professional can adjust the mix of the audio streaming signal with surrounding sounds according to your preference.
Power and TV indicator Both power indicator and TV indicator show the current status of the transmitter. Description ‑ Power indicator is white: The transmitter is starting up. Both indicators flash blue: Power is on. The transmitter is not paired to any hearing instrument.
Page 27
Description Both indicators are blue for 30 seconds: Pairing is complete. ‑ Power indicator is red: Power is on. The transmitter is not receiving an audio signal. Refer to the section "Troubleshooting". Both indicators are green: The transmitter is receiving an audio signal via the RCA connection.
Page 28
Description Power indicator is green, TV indicator flashes green: The transmitter is not receiving an audio signal via the RCA connection or the volume is too low. Power indicator is green, TV indicator is blue: The transmitter has a valid TOSLINK connection to your electronic device regardless of whether an audio signal is played or not.
Page 29
Description Power indicator is green, TV indicator flashes red: The signal format is not supported. Refer to the section "Connecting to your electronic device". Both indicators flash red: Error. Contact your Hearing Care Professional.
Important safety information Personal safety WARNING Choking hazard! Your device contains small parts which can be swallowed. Keep hearing instruments, batteries and accessories out of reach of children and mentally disabled persons. If parts have been swallowed consult a physician or hospital immediately.
Page 31
WARNING Risk of electrical shock! Do not use obviously damaged devices and return them to point of sale. WARNING Note that any unauthorized changes to the product may cause damage to the product or cause injury. Use only approved parts and accessories. Ask your Hearing Care Professional for support.
Page 32
WARNING Risk of electric shock! Connect audio input only to a device conforming to IEC 60065, the IEC‑Norm for audio, video and other electronic devices. WARNING This device may interfere with measuring and electronic equipment. Do not use your device on airplanes or areas where sensitive or life‑supporting electronic equipment is used.
WARNING Risk of explosion! Do not use your device in explosive atmospheres (e. g. in mining areas). Product safety NOTICE Protect your devices from extreme heat. Do not expose them to direct sunlight. NOTICE Protect your devices from high humidity.
Page 34
NOTICE Do not dry your devices in the microwave oven. NOTICE Different types of strong radiation, e. g. during X‑ray or MRI head examinations, may damage devices. Do not use the devices during these or similar procedures. Weaker radiation, e. g. from radio equipment or airport security, does not damage the devices.
Page 35
In some countries restrictions for the usage of wireless equipment exist. Refer to local authorities for further information. NOTICE Your devices are designed to comply with international standards on electromagnetic compatibility but interference with nearby electronic devices could occur. In this case, move away from the source of interference.
Important information Explanation of symbols Symbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better.
Page 37
Symbols on the device or packaging CE compliance label, confirms compliance with certain European Directives, refer to section "Conformance information". EMC and radio communications compliance label Australia, refer to section "Conformance information". Indicates the legal manufacturer of the device. Do not dispose of the device with general domestic waste.
Page 38
Symbols on the device or packaging Read and follow the instructions in the user guide. Manufactured under licence from Dolby Laboratories.
Maintenance and care NOTICE Do not put your device in water! Do not clean your device with alcohol or benzine. Clean the device as necessary with a soft tissue. Avoid abrasive cleaning liquids with additives such as citric acids, ammonia, etc.
Page 40
Resetting to factory settings To reset the transmitter to factory settings: Press and hold the setup button for more than 5 seconds. All pairings are deleted. Both indicators flash blue.
Troubleshooting If audio streaming is not working, check the following tables. TOSLINK cable is connected Troubleshooting The signal format is not supported. Refer to the section "Connecting to your electronic device". No audio signal is available. For example, pause or mute is pressed on the electronic device. Your hearing instruments are out of operating distance.
Page 42
Troubleshooting Your hearing instruments have not been paired with the transmitter, but other hearing instruments are paired. Pair your hearing instruments. Refer to the section "Pairing hearing instruments". ‑ No audio signal is available. For example, pause or mute is pressed on the electronic device. ‑...
Page 43
RCA cable is connected Troubleshooting The output signal of the electronic device is not loud enough. Increase the volume on the electronic device. No audio signal is available. For example, pause or mute is pressed on the electronic device. Your hearing instruments are out of operating distance.
Page 44
Troubleshooting Your hearing instruments have not been paired with the transmitter, but other hearing instruments are paired. Pair your hearing instruments. Refer to the section "Pairing hearing instruments". The signal format is not supported. Refer to the section "Connecting to your electronic device". ‑...
Page 45
Troubleshooting ‑ No audio signal is available. For example, pause or mute is pressed on the electronic device. Both TOSLINK and RCA cable are connected ● Unplug the cable that is currently not in use (either TOSLINK or RCA cable).
Technical information Operating, transport, and storage conditions Operating conditions Temperature 5 to 40 °C Relative humidity 15 to 93 %, non‑condensing Atmospheric pressure 700 to 1060 hPa During extended periods of transport and storage, please observe the following conditions:...
Page 47
Transport and Storage Temperature ‑25 to 70 °C Relative humidity 15 to 93 %, non‑condensing For other parts, such as hearing instruments, other conditions may apply. Technical data of the power supply Input voltage: 100‑240 V AC Input current: max. 0.2 A at 100 V AC Input frequency: 47‑63 Hz Output voltage:...
The CE mark indicates conformity with the following European directives: 93/42/EEC concerning medical devices, 99/5/EC (R&TTE) concerning radio and telecommunications terminal equipment, and 2011/65/EU RoHS concerning the restriction of hazardous substances. The full text of the declaration of conformity can be obtained from www.signia‑hearing.com/doc.
Page 49
Wireless functionality This device contains a wireless transmitter using 2.4 GHz technology. The emission power from this device is max. 17.1 dBm EIRP. This device complies with international standards concerning electromagnetic compatibility and human exposure. FCC and ISED compliance information can be found on the back of the device.
Page 50
This Class B digital apparatus complies with Canadian ICES‑003. This device complies with Part 15 of the FCC Rules and with ISED's licence‑exempt RSSs. Operation is subject to the following two conditions: ● This device may not cause harmful interference, and ●...
Page 51
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Page 52
● Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced radio/TV technician for help. FCC caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Need help?
Do you have a question about the StreamLine TV and is the answer not in the manual?
Questions and answers
doesnot stream
The Signia StreamLine TV transmitter stops streaming when the iPhone goes to sleep. When the phone is reawakened, the Signia app reports that it is not connected and is streaming to a different device, even though no other Bluetooth device is connected. However, if Bluetooth is turned off on the iPhone, the sound starts transmitting again from the TV box to the hearing aids. This suggests that the issue may be related to how the iPhone manages Bluetooth connections when it enters sleep mode.
This answer is automatically generated
My streamer allows me to connect Bluetooth to my PC but it cuts out and then reconnects It is a great pity because the quality is great but the cut-outs make it completely useless
@Michael Benamin To add that this happens on 2 PCs
To fix Bluetooth connectivity issues with the Signia StreamLine TV that cause it to cut out and reconnect, try the following steps:
1. Eliminate Interference: Move the device to an area with fewer Bluetooth devices to reduce possible interference.
2. Re-pair Devices: Delete all existing Bluetooth pairings from the hearing aids, StreamLine TV, and the connected device (e.g., MacBook). Then re-pair them.
3. Check for Firmware Updates: Update the firmware of the StreamLine device and hearing aids, as this may resolve connectivity issues.
4. Reset Connections: Use a tool like Noahlink Wireless to reset and reconfigure all Bluetooth connections if available.
5. Consult Audiologist: If issues persist, take the device to an audiologist for inspection or repair.
This answer is automatically generated
Both lights are blue
Both lights on the Signia StreamLine TV are blue for 30 seconds when pairing is complete. If both indicators are flashing blue, the transmitter is powered on but not paired to any hearing instrument.
This answer is automatically generated
Both light are blue not changing
why does my tv box go from red to blue and back to red
The Signia StreamLine TV box changes colors to indicate its status. It turns blue when pairing or paired with hearing aids. It turns red when both RCA and Toslink cables are connected at the same time, which is not a normal operating condition. If it stays red or the colors do not change as expected, it may indicate a malfunction or defective unit.
This answer is automatically generated
Second message, My tv unit was working fine but then it stopped
Your Signia StreamLine TV likely stopped working because your iPhone went to sleep, which interrupted the Bluetooth connection between the app and your hearing aids. When the phone wakes, the app may try to reconnect but fails, possibly due to confusion about which device it should stream to. Turning off Bluetooth on the iPhone temporarily restores the connection between the TV transmitter and the hearing aids, indicating a conflict with the phone's Bluetooth management.
This answer is automatically generated
My streamer was working but quit unexpectedly. Both lights on the unit are now flashing red
When both lights on the Signia StreamLine TV are flashing red, it indicates an error. You should contact your hearing care professional.
This answer is automatically generated
Does Signia Streamline TV always stream to hearing aids in Dolby Digital Sound?
Signia StreamLine TV supports Dolby Digital sound, but it is not explicitly stated that it always streams in Dolby Digital. The sound quality depends on the TV's audio output and the type of connection used.
This answer is automatically generated
When you pair your hearing aids with streamline TV does streamline show up on signia app?
Yes, once the StreamLine TV is paired with compatible Signia hearing aids, it can be controlled via the Signia app. Users can start and pause TV streaming and adjust the volume through the app.
This answer is automatically generated
Hi my signia streamline tv has stopped streaming to my right hand hearing aid (which works fine with my mobile phone) is there any sort of reset I can try or do I assume that the unit is now faulty regards Jim Lloyd
To reset your Signia StreamLine TV if it has stopped streaming to your right hearing aid, follow these steps:
1. Unplug the Signia StreamLine TV from power.
2. Plug it back in. The device should start blinking blue, indicating it is searching for hearing aids.
3. If your hearing aids use batteries, open and close the battery door. If they are rechargeable, restart them.
4. Place the hearing aids on top of the StreamLine TV to re-establish the connection.
This process should reset the connection and restore streaming to your right hearing aid.
This answer is automatically generated
Signia Stretta - With settings at the same level using the signia app the sound levels in left and right channels from the tv are different . The levels for normal hearing aid use is ok.