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ADK SECURITY ADK-16300 Administrator's Manual

Ippbx for small business/home office
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ADK-16300 Administrator guide
ADK-16300
PURE IP PBX
Administratorguide V1.0
Version 13.1.0.13
ADK SECURITY Co., Ltd.
1
‫واحد‬
8
‫رانیان خیابان شقایق پالک‬
‫آدرس : میدان ولیعصر جنب پاساژ ای‬
121
8888
1111
: ‫فاکس‬
121
8888
1811
: ‫تلفن‬
WWW.KAVOSHPHONE.COM
AMIR@KAVOSHPHONE.COM
@ADKPBX
1 / 99

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Summary of Contents for ADK SECURITY ADK-16300

  • Page 1 ADK-16300 Administrator guide ADK-16300 PURE IP PBX Administratorguide V1.0 Version 13.1.0.13 ADK SECURITY Co., Ltd. ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 1 / 99...
  • Page 2 2.1InstallationNotice ..................9 2.2InstallationProcedure ................9 2.2.1 Connect Drawing ................9 3. WEB Interface Configuration ....10 3.1 Access ADK-16300 unit ................. 10 3.2 Parameters Configuration ..............11 3.3 System Information ................12 3.3.1 System Information ..............12 3.3.2 Extensions Status ................ 13 3.3.3 Trunk Status ................
  • Page 3 ADK-16300 Administrator guide 3.5.2 IP Trunk (Peer to Peer Mode) ............26 3.5.3 VoIP Trunk ................. 27 3.6 PBX Basic ..................... 30 3.6.1 Extensions .................. 30 3.6.2 Feature Codes................39 3.6.3 Speed dial .................. 41 3.6.4 Outbound Routes ................ 42 3.6.5Parking Lot ..................
  • Page 4 ADK-16300 Administrator guide 3.9.3Voicemail Settings ................ 83 3.9.4 System Prompts Settings ............. 84 3.10 System Preferences ................85 3.10.1 Firewall Rules ................85 3.10.2 Firmware update ............... 86 3.10.3 Data Backup ................87 3.10.4 Data Restore ................87 3.10.5Password ................... 88 3.10.6 Time &...

  • Page 5: Introduction

    1. Introduction 1.1Overview ADK-16300 —IPPBX for Small Business/Home Office ADK-16300 is a standalone embedded hybrid PBX for small businesses and remotebranch offices of larger organizations. It isdesigned to bring enterprise- grade Unified Communications andSecurity Protection in an easy-to-manage fashion. 1.2 Product Features ●...

  • Page 6: Product Appearance

    ● Do Not Disturb(DND) ● VLAN ● External Storage ● Voicemail ●T.30,T.38 Faxes 1.3 Product Appearance The appearance of ADK-16300 shows as follow Figure 1-3-1 Front view of ADK-16300 Table 1-3-1Description of Front view Index Indicators Description On: Starting Off: Abnormal Blinking every0.5s: Normal status...
  • Page 7 Red: FXS port is ringing. Alternately blinks Green fast: FXS port is in a call. Figure 1-3-2Rear view of ADK-16300 Table 1-3-2Description of Rear view Index Interface Description Reset button to restore default IP and password or restore factory setting.

  • Page 8: Scenario Of Application

    ADK-16300 Administrator guide 1.4 Scenario of Application Application 1 Figure 1-4-1 Application 2 Figure 1-4-2 ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 8 / 99...

  • Page 9: Installation Guide

    ADK-16300 Administrator guide 2. Installation Guide 2.1InstallationNotice ADK-16300 adapts 12VDC Power adapter, make sure AC power supplygrounded well to ensure the reliability and stability; Notes:incorrect power connection may damage power adapter and device. ADK-16300 provides standard RJ45 with 10Mbps or 100Mbps interfaces.

  • Page 10: Web Interface Configuration

    ADK-16300 Administrator guide 3. WEB Interface Configuration ADK-16300 IP PBX has the same web interface. This charpter describes web configuration of ADK-16300. The ADK-16300 contains an embedded web server to set parameters by using the HTTP protocol. We are strongly to access device with Google Chrome or Firefox Browser.

  • Page 11: Parameters Configuration

    . 3.2 Parameters Configuration ADK-16300 WEB configuration interface consists of the navigation tree and the detail configuration interfaces. Figure 3-2-1 WEB introduction Go through navigation tree, user can check, view, modify, and set the device configuration on the right of configuration interface.

  • Page 12: System Information

    ADK-16300 Administrator guide 3.3 System Information System information interface shows the basic information of status information, mobile information and SIP information. 3.3.1 System Information Figure 3-3-1 system Information Table 3.3-1System Information Parameters Description MAC Address Displays the current MAC of the gateway, for example: 70-B3-...

  • Page 13: Extensions Status

    ADK-16300 Administrator guide 3.3.2 Extensions Status Figure 3.3-2 Extensions Status 3.3.3 Trunk Status Figure 3-3-3Trunk Stratus Trunk Status Description: VoIP Trunk: ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬...

  • Page 14: Network Configuration

    ADK-16300 Administrator guide Status Rejected: Trunk registration failed. Registered: Successful registration, trunk is ready for use. Request Send: Registering. Waiting: Waiting for authentication. Service Provider: Status OK: Successful registration, trunk is ready for use. Unreachable: The trunk is unreachable. Failed: Trunk registration failed.
  • Page 15 Configure the "IP Address", "Subnet Mask" and "Default Gateway" by manual Hostname Set the host name for ADK-16300 IP Address Set the IP Address for ADK-16300, It is recommended to configure a static IP address for ADK-16300 Subnet Mask Set the subnet mask for ADK-16300...

  • Page 16: Vlan Configuration

    LAN to a group of LAN segments, given specific configurations. Note: ADK-16300 is not the VLAN server, a 3-layer switch is still needed, please configure the VLAN information there first, then input the details in ADK-16300, so that the packages via ADK-16300 will be added the VLAN label before sending to that switch.
  • Page 17 Description NO.1 Click the NO.1 you can edit the first VLAN over LAN IP Address Set the IP Address for ADK-16300 VLAN over LAN. Subnet Mask Set the Subnet Mask for ADK-16300 VLAN over LAN. Gateway Set the Default Gateway for ADK-16300 VLAN over LAN ‫واحد‬...

  • Page 18: Arpconfiguration

    ADK-16300 Administrator guide 3.4.3 ARPConfiguration The ARP function is mainly used to query and add the map of IP and MAC. There are static or dynamic ARP entries. Like other routers, the gateway can automatically find the network device on the samesegment.But,sometimes you don't want to usethis automatic...

  • Page 19: Vpn Configuration

    The VPN can be used to send any kind of network traffic securely. ADK-16300 supports OpenVPN. Figure 3-4-4 VPN Configuration Table 3-4-4 Description of VPN Parameter...

  • Page 20: Static Route

    ADK-16300 will have more than one internet connection in some situations but it has only one default gateway. You will need to set some Static Route for ADK-16300 to force it to go out through different gateway when access to different internet.
  • Page 21 Figure 3-4-6a Static RoutingRules Table 3-4-6 Description of Static Routing Parameters Description Destination The destination network to be accessed to by ADK-16300. IP Address Subnet Mask Specify the destination network portion. Gateway Define which gateway ADK-16300 will go through when access to the destination network.

  • Page 22: Dhcp Server

    ADK-16300 Administrator guide 3.4.7DHCP Server Figure 3-4-7DHCP Server ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 22 / 99...

  • Page 23: Trunks

    ADK-16300 Administrator guide 3.5 Trunks 3.5.1 Physical Trunks(PSTN and GSM Trunks) The public switched telephone network (PSTN) is the network of the world's public circuit-switched telephone networks. Figure 3-5-1 Analog Trunks Figure 3-5-1aAnalog Trunks Edit ‫واحد‬ ‫رانیان خیابان شقایق پالک‬...
  • Page 24 ADK-16300 Administrator guide Table 3-5-1 Description of Analog Trunk Parameters Description Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc.E.g. “pstn113”. Rxgain Used to modify the volume level of this trunk. Normally, this setting does not need to be changed.
  • Page 25 ADK-16300 Administrator guide CID Start This option allows you to define the start of a Caller ID signal: Ring: Start when a ring is received (Caller ID Signaling: Bell_USA, DTMF). Polarity: Start when a polarity reversal is started (Caller ID Signaling: V23_UK, V23_JP,DTMF).

  • Page 26: Ip Trunk (Peer To Peer Mode)

    ADK-16300 Administrator guide Figure 3-5-1cGSM Trunks Edit 3.5.2 IP Trunk (Peer to Peer Mode) Figure 3-5-2 IP Trunk Figure 3-5-2a Add IP Trunk ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬...

  • Page 27: Voip Trunk

    Set default mode for sending DTMF of this trunk. Default setting: rfc2833,Info, Shortinfo,Inband, Auto Qualify Send checking alive packets to the SIP provider.when it’s disabled, ADK-16300 will ignore the reachability and the status of this account will be unmonitored. Allow codecs ulaw,alaw,gsm 3.5.3 VoIP Trunk...
  • Page 28 ADK-16300 Administrator guide Figure 3-5-3 VoIP Trunk Figure 3-5-3a Add VoIP Trunk Table 3-5-3 Description of VoIP Trunk Parameters Description Trunk Name It describes the trunk for the ease of identification. Type Choose the type of this trunk, SIP or IAX...
  • Page 29 DTMF Mode RFC2833, Info, Shortinfo, Inband, Auto. Qualify Send check alive packets to IP phones, when it’s disabled, ADK-16300 will ignore the reachability and the status of this account will be unmonitored. Allow codecs ulaw,alaw,gsm Domain VoIP provider’s server domain name...

  • Page 30: Pbx Basic

    ADK-16300 Administrator guide 3.6 PBX Basic 3.6.1 Extensions 3.6.1.1 FXS Extensions There are three types of extensions supported in ADK-16300: SIP, IAX and analogextension(FXS). Figure 3-6-1-1Extensions Figure 3-6-1-1aFxs Extensions Edit Table 3-6-1-1aFXS Extensions Parameters Description Port The extension correspond port.
  • Page 31 ADK-16300 Administrator guide Extensions The numbered extension, e.g. 601, that will be associated Number with this particular User/Phone. Display Name A character-based name for this user, e.g. “Han Jones”. Call ID The Caller ID (CID) string will be used when this user calls another internal user.
  • Page 32 ADK-16300 Administrator guide System ·Play Envelope Envelope controls whether or nor the Voicemail system will play the message envelope (date/time) before playing the voicemail message. Figure 3-6-1-1cFXS Extensions Options Figure 3-6-1-1dFxs Extensions Other ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬...

  • Page 33: Call Waiting

    Note: *8 is the default setting, it can be changed under Feature Codes -> General -> CallPickup. ·Spy Settings ADK-16300 allows extension to monitor/barge in other conversation. Once this feature isenabled, the extension has the ability to monitor/barge in other calls using the featurecodes for each spy mode. Refer to “Feature Codes”...
  • Page 34 ·Hook Flash Detection Sets the amount of time, in milliseconds, that must pass since the last hook- flash eventreceived by ADK-16300 before it will recognize a second event. If a second event occurs inless time than defined by Hook Flash Detection, then ADK-16300 will ignore the event.

  • Page 35: Extension Number

    ADK-16300 Administrator guide ·Extension Type Extension type: SIP, IAX or SIP/IAX. SIP—The extension sends and receives calls using the VoIP protocol SIP. IAX—The extension sends and receives calls using the VoIP protocol IAX. ·Extension Number The numbered extension, e.g. 100, that will be associated with this particularUser/Phone.
  • Page 36 ADK-16300 Administrator guide The password for this extension, but it is not a fixed one. When you add new extension,a random and robust password will be generated like “0e3lx9Iz”. ·Transport This will be the transport method used by the extension. The options are UDP (default) orTCP or TLS.
  • Page 37 ADK-16300 Administrator guide Figure 3-6-1-2cVoIP Extensions Options ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 37 / 99...
  • Page 38 ADK-16300 Administrator guide Figure 3-6-1-2dVoIP Extensions Other ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 38 / 99...

  • Page 39: Feature Codes

    ADK-16300 Administrator guide 3.6.2 Feature Codes There are many feature codes available in ADK-16300, which allow users to dial from extension side to realize the exact feature. ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬...
  • Page 40 ADK-16300 Administrator guide ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 40 / 99...

  • Page 41: Speed Dial

    ADK-16300 Administrator guide 3.6.3 Speed dial Figure 3-6-3 Speed Dial Figure 3-6-3aSpeed Dial Add Table 3-6-3 Description of Speed Dial Parameters Description Source Number The speed dial number. Destination The number you want to call. Number E.g. the source number is “33”. The destination number is 5528369.

  • Page 42: Outbound Routes

    Notes: 1. The max number of outbound route is 32. 2. If the dial patterns are the same in several routes, ADK-16300 will choose the availableroutes from top to the last one. 3. When you have created a new extension, please edit the outbound route so that it candial out too.
  • Page 43 ADK-16300 Administrator guide Figure 3-6-4aOutbound Routes Edit Figure 3-6-4bOutbound Routes Edit ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 43 / 99...
  • Page 44 ADK-16300 Administrator guide Figure 3-6-4cOutbound Routes Edit ·Route Name Name of this Outbound Route. E.g. “Local” or “Long Distance”. ·Password The route password can be used to protect this route from being accessed without apassword. You can choose one of the passwords in the PIN list that you can click the “PinSettings”...
  • Page 45 ADK-16300 Administrator guide X: Any Digit from 0-9 Z: Any Digit from 1-9 N: Any Digit from 2-9 [12345-9] : Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The “.” Character will match any remaining digits. For example, “9011.” will match anyphone number that starts with “9011”, excluding “9011”...

  • Page 46: Parking Lot

    ADK-16300 Administrator guide 3.6.5Parking Lot Figure 3-6-5Parking Lot ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 46 / 99...

  • Page 47: Time Groups

    ADK-16300 Administrator guide 3.6.6Time Groups Figure 3-6-6Time groups configure ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 47 / 99...
  • Page 48 ADK-16300 Administrator guide ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 48 / 99...

  • Page 49: General Preferences

    ADK-16300 Administrator guide 3.6.7General Preferences Figure 3-6-7General Preferences ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 49 / 99...
  • Page 50 ADK-16300 Administrator guide ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 50 / 99...

  • Page 51: Pbx Inbound Call Control

    ADK-16300 Administrator guide 3.7 PBX Inbound Call Control 3.7.1 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during officehours or outside office hours Figure 3-7-1 Inbound Routes There is a default inbound route for all the trunks and set IVR as the destination, you canedit it or create a new one for your demands or you can delete multiple outbound routes atonce as required.When an incoming call...
  • Page 52 ADK-16300 Administrator guide Figure 3-7-1a Inbound Routes Edit Figure 3-7-1b Inbound Routes Edit ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 52 / 99...

  • Page 53: Did Number

    ADK-16300 Administrator guide 1) General ·Route Name A name for this inbound route. E.g. “default”. ·DID Number Define the expected DID Number if this trunk passes DID on incoming calls. Leave thisfield blank to match calls with any or no DID info. You can also use pattern matching tomatch a range of numbers.
  • Page 54 ADK-16300 Administrator guide blank tomatch any or no DID info. You can also use a pattern match (e.g. 2[345]X) to match a range of numbers. The following patterns may be used: X: Any Digit from 0-9 Z: Any Digit from 1-9...
  • Page 55 For example: Company A locates headquarters in the USA with a branch B in China. Aand B both have a ADK-16300 phone system. Now if staff of A would like to make a call to a telephone or mobile phone in China from theextension of A but via the FXS line of B, that can be done by this configuration.

  • Page 56: Blacklist

    Figure 3-7-2aBlacklist Add 3.7.3 IVR When there’s an inbound call aims at Auto Attendant, ADK-16300 will play an IVR recordingand route the caller to the requested destination (for example, “Welcome to XX company,for sales press 1, for technical support press 2, for operator press 0”, etc.).
  • Page 57 ADK-16300 Administrator guide ·Number ADK-16300 treats IVR as an extension; you can dial this extension number to reach the IVRfrom internal extensions. ·Description Description of this IVR. ·Announcement Greeting to be playd on entry to the IVR. ·Enable Direct Dial Allow the caller to dial other extensions number directly.

  • Page 58: Queue

    ADK-16300 Administrator guide Where will ADK-16300 route the call when the action occurs. 3.7.4Queue Call Queues give users (e.g. call centers) an efficient means to have their calls answeredin the order they were received to deliver top tier customer service.
  • Page 59 ADK-16300 Administrator guide Figure 3-7-4bQueue Options ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 59 / 99...
  • Page 60 ADK-16300 Administrator guide Figure 3-7-4cQueue Advanced Settings ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 60 / 99...
  • Page 61 ADK-16300 Administrator guide ·Queue Number Use this number to dial into the queue, or transfer callers to this number to put them intothe queue. ·Queue Name A name for the Queue. ·Queue Password You can require agents to enter a password before they can log in to this queue.
  • Page 62 ADK-16300 Administrator guide RingAll: Ring all available Agents simultaneously until one answers. LeastRecent: Ring the Agent which was least recently called. FewestCalls: Ring the Agent with the fewest completed calls. Random: Ring a Random Agent. RRmemory: Round Robin with Memory, Remembers where it left off in the last ring pass.

  • Page 63: Ring Groups

    Announce position of caller in the queue ·Announce Hold Time Enabling this option causes ADK-16300 to announce the hold time to the caller periodicallybased on the frequency timer. Either yes or no; hold time will not be announced if <1minute.
  • Page 64 ADK-16300 Administrator guide Figure 3-7-5aRing Grounps Edit ·Ring Group Number This option defines the numbered extension that can be dialed to reach this group. ·Ring Group Name This option defines a name for this group, e.g. “Sales”. “Ring Group Name” is a label to help you identify this group in the group list.

  • Page 65: Conferences

    ADK-16300 Administrator guide 2. Ring Sequentially: Ring each extension in the group one at a time. ·Ring time 1. If the strategy is “Ring All Simultaneously”, it means the number of seconds to ring thisgroup before routing the call according to the “Destination if No Answer”...

  • Page 66: Callback

    ADK-16300 allows caller A to dial an inbound route number, and after hearing the ring, A canhang up the call or wait for ADK-16300 to cut off the call, then ADK-16300 will call A with thisnumber. When A picks up the call, A can dial ‫واحد‬...
  • Page 67 ADK-16300 Administrator guide the number he wants to call; ADK-16300 will callthe number with its outbound route. Notes: 1. If you’d like to use callback feature, please make sure it’s enabled on the inbound routesetting panel. 2. No callback rules needed to be set if the trunk supports call back with the caller IDdirectly.

  • Page 68: Pbx Advanced Settings

    ADK-16300 Administrator guide 3.8 PBX Advanced Settings 3.8.1 SIP settings This is the SIP settings in ADK-16300, including General settings, NAT, Codecs, Qos, Response code and Advanced settings. This section describes how to configure SIP server and SIP parameters 3.8.1.1 General Figure 3.8.1.1 SIP General Setting...
  • Page 69 Disable overlap dialing support.(Default is yes ) Pedantic Enable pedantic parameter. Default: no. Alwaysauthreject If enabled, when ADK-16300 rejects “Register”or “Invite” packets, ADK-16300 always respond the packets using “SIP404 NOT FOUND”. It’s recommended to be enabled for security. DNS SRV Look Up Please enable this option when your SIP trunk contains more than one IP address.
  • Page 70 This provider requires,User=phone on URI User agent To change the user agent parameter of asterisk, the default is “ADK-16300”, you can change it if needed. 3.8.1.2 Network Note: Configuration of this section is required when using remote extensions generally.
  • Page 71 ADK-16300 Administrator guide Table 3.8.1.2 Parameters Description Enable STUN STUN (Simple Traversal of UDP through NATs) is a protocol for assisting devices behind a NAT firewall or router with their packet routing. STUN Address The STUN server allows clients to find out their public...

  • Page 72: More Information

    TLS port Port used for SIP registrations, Default is 5061 TLS Verify Server When using ADK-16300 as a TLS client, whether or not to verify server’s certificate. It is “No” by default. TLS Ignore Set this parameter as “No”, then common name must Common Name be the same with IP or domain name.

  • Page 73: Iax Setting

    ADK-16300 Administrator guide 3.8.1.4Codecs We can choose the allowed codec in ADK-16300, a codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet. More information about codec, you can refer to this page:http://en.wikipedia.org/wiki/List_of_codecs...
  • Page 74 ADK-16300 Administrator guide Table 3.8.2 Parameters Description Delayreject Which will delay the sending of authentication reject for REGREQ or AUTHREP if there is a password Bind port Port used for IAX2 registrations. Default is 4569. Bandwidth Low/medium/high with this option you can control which codec to be used.

  • Page 75: Pin Sets

    ADK-16300 Administrator guide entities Codec Enable the codec you want for IAX communication. 3.8.3PIN Sets In this page users can manage all the passwords of outbound routes, PIN User, and DISA. Figure 3.8.3PIN sets Figure 3.8.3aPIN Set Edit ·PIN Set Name A character-based name for this PIN list, e.g.

  • Page 76: Pin Users

    Figure 3.8.4PIN Users PIN User ADK-16300 can store a number of PIN Users. PIN Users may be used to keep track of calls in relation to particular activities or clients. They can also be used to keep track of calls by particular users or sets of users.

  • Page 77: Disa

    ADK-16300 Administrator guide • The system administrator can configure certain numbers or types of numbers to requireentry of a PIN before users can continue making a call to such a number. • The system administrator can also configure to require users to enter a PIN beforemaking any external call.
  • Page 78 ADK-16300 Administrator guide ·DISA Name Give this DISA application a name to help you identify it. ·Password The password for this DISA. ·PIN Set Optional: select a PIN set to use.If using this option,leave the password field blank ·Response Timeout The maximum amount of time the system will wait before hanging up the call if the userhas dialed an incomplete or invalid number.

  • Page 79: Paging And Intercom

    ADK-16300 Administrator guide 3.8.6Paging and Intercom Paging is used to make an announcement over the speakerphone to a phone or group ofphones. Targeted phones will not ring, but instead answer immediately into speakerphonemode. Please note that this section is for configuring paging groups.

  • Page 80: Voice Management

    ADK-16300 Administrator guide If selected,will not check if the device is in use before paging it,This means conversations can be interrupted by a page(depending on how the device handles it).This is useful for “emergency” paging groups. 3.9 Voice Management 3.9.1 System Recordings We can record or upload the prompts in this page;...

  • Page 81: Music On Hold

    ADK-16300 Administrator guide 2. Upload Prompt Click “Upload” Figure 3-9-1bUpload Voice Prompt The administrator can also upload prompts by doing the following: 1) Click “Upload Prompt”. 2) Click “Browse” to choose the desired prompt. 3) Click “Save” to upload the selected prompt.
  • Page 82 ADK-16300 Administrator guide Figure 3-9-2aMusic on Hold Edit The administrator can upload on hold music as follows: 1) Click “Browse” to choose the desired audio file. 2) Click “Upload” to upload the selected file. Note: The file size must not be larger than 1.8 MB, and the file must be WAV format: GSM 6.10 8 kHz, Mono, 1 Kb/s;...

  • Page 83: Voicemail Settings

    ADK-16300 Administrator guide 3.9.3Voicemail Settings In this page, we can configure some settings for voicemail feature, including generalvoicemail settings and SMTP settings, which is used for “voicemail to email”. Figure 3-9-3Voicemail Setting ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬...

  • Page 84: System Prompts Settings

    ADK-16300 Administrator guide ·Max # of Messages per Folder Set the maximum number of messages that can be stored in a single voicemail box. ·Max # of Login Attempts Max number of failed login attempts ·Max Length VM in Sec Set the maximum length of a single voicemail message.

  • Page 85: System Preferences

    ADK-16300 Administrator guide 3.10 System Preferences 3.10.1 Firewall Rules Figure 3.10.1 Firewall Rules Figure 3.10.1a Firewall Rules Edit/Add ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM...

  • Page 86: Firmware Update

    ADK-16300 Administrator guide Figure 3.10.1b Firewall Defence Edit/Add 3.10.2 Firmware update Upgrading of the firmware is possible through the Administrator Web interface using a TFTP Server or an Upload Enter your TFTP Server IP address and firmware file location, then click start...

  • Page 87: Data Backup

    Factory reset Reset Configuration to Factory Defaults Browse Choose File 3.10.3 Data Backup We can backup up the configurations before reset ADK-16300 to factory defaults Figure 3.10.3 Click 'Backup' to download configuration file to your computer. Notes: 1. Only configurations, custom prompts will be backed up.

  • Page 88: Password

    ADK-16300 Administrator guide version. However, a backup file from a newer firmware versionthan the one actually in the unit cannot be used for a restore operation on the unit. Notes: 1. The upload process will last about 30s. 2. When you have updated the firmware version, it’s not recommended to restore using old package.

  • Page 89: Reset

    ADK-16300 Administrator guide Table 3.10.6Time & Date parameter Parameters Description Time zone You can choose your time zone here. Primary server Primary NTP Server Address Secondary server Secondary NTP Server Address Synchronism Set the time interval for checking local appliance’s...

  • Page 90: Reboot

    ADK-16300 Administrator guide Click this button to reset Factory Default settings 3.10.8Reboot Figure 3.10.8Reboot Warning: Rebooting the system will terminate all active calls! 3.11 Phone Provisioning The Phone Provisioning provides users a mehtod to Centralized config IP Phone. 3.11.1 General Settings Figure 3.11.1General Settings...

  • Page 91: Phones

    ADK-16300 Administrator guide 3.11.2 Phones Figure 3.11.2Configured Phones ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 91 / 99...
  • Page 92 ADK-16300 Administrator guide Figure 3.11.2aEdit Phone ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 92 / 99...

  • Page 93: Reports

    ADK-16300 Administrator guide 3.12 Reports 3.12.1 CDR Report The call log captures all call details, including call time, caller number, callee number, call type, call duration, etc. An administrator can search and filter call data by call date, caller/callee, trunk, duration, billing duration, status, or communication type.

  • Page 94: System Logs

    ADK-16300 Administrator guide Busy:user busy Duration Call duration of the call. 3.12.2 System Logs Syslog is a standard for network device data logging. It allows separation of the software that generates messages from the system that stores them and the software that reports and analyzes them. It also provides devices which would otherwise be unable to communicate a means to notify administrators of problems or performance.

  • Page 95: Tracelogs

    ADK-16300 Administrator guide 3.12.4TraceLogs Figure 3.12.4Trace logs ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 95 / 99...

  • Page 96: System Tools

    Password The password for the email address used above SMTP Server The IP address or hostname of an SMTP server thatthe ADK-16300 will connect to in order to sendvoicemail messages via email, i.e.mail.yourcompany.com. ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬...

  • Page 97: Ping

    ADK-16300 Administrator guide If the server of sending email needs toauthenticate the sender, you need to enable this. Note: Must be selected for Gmail or exchangeserver. Port SMTP Port: the default value is 25. Use SSL/TLS to If the server of sending email needs to authenticate the send secure sender, you need to enable this.

  • Page 98: Packet Capture

    ADK-16300 Administrator guide 3.13.4 Packet Capture Figure 3.13.4Packet Capture ‫واحد‬ ‫رانیان خیابان شقایق پالک‬ ‫آدرس : میدان ولیعصر جنب پاساژ ای‬ 8888 1111 : ‫فاکس‬ 8888 1811 : ‫تلفن‬ WWW.KAVOSHPHONE.COM AMIR@KAVOSHPHONE.COM @ADKPBX 98 / 99...

  • Page 99: Text To Wav

    ADK-16300 Administrator guide 3.13.5 Text to Wav Figure 3.13.5Text to wav 3.13.6 Certificates ADK-16300 can support TLS trunk. Before you register TLS trunk to ADK- 16300 , you should upload certificates first. Figure 3.13.6Certificates Trusted Certificate This certificate is a CA certificate. When selecting “TLS Verify Client” as “Yes”, you shouldupload a CA.

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