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Espial Elevate User Manual

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User Guide
Version 1.2
November 2017
© Copyright 2015 - 2017 Espial Group Inc. Espial is a registered trademark, and the Espial log
to their respective owners. All rights reserved.

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Summary of Contents for Espial Elevate

  • Page 1 User Guide Version 1.2 November 2017 © Copyright 2015 - 2017 Espial Group Inc. Espial is a registered trademark, and the Espial log to their respective owners. All rights reserved.
  • Page 2 Espial product names are trademarks of Espial Group Inc. All other trademarks belong...

  • Page 3: Table Of Contents

    Search Options  68 Using Your Remote 14 Using Your Advanced Remote  19 On Demand Pairing the Remote 21 Elevate On Demand  72 VOD Library  73 Full Screen TV VOD Options  73 Flip Bar 24 PIN Entry  73...
  • Page 4 Messages The Elevate Follow Me TV Mobile App ™  92 Receiving Messages 114 Downloading the Mobile App (Pairing)  93 Elevate Phone Downloading the Mobile App (Single Call Indicators  118 Sign-On) 94 Call List  119 Using Foolow Me TV  95...

  • Page 5: Welcome

    Welcome Congratulations on choosing Elevate. Let’s get started with all your system can do.

  • Page 6: Media Player Orientation4

    Media Player Orientation The media player experience starts with pressing the MENU button on the remote. You’ll then see the top level of the main menu, a horizontal band that runs across the middle of the screen and gives access to all of the main menu options.
  • Page 7 Phone TV Music News A list of recent phone A collection of TV music A filter that displays all calls from your incoming channels to match your of the 24-hour news lines. taste and mood. channels and current news programming. Kids Sports Movies...

  • Page 8: The Main Menu Layout

    The Main Menu Layout 1. TIME 6. ACTION MENU The current time, so you know how Depending on the item in focus, long before your show begins. this area either provides more information about that item or a 2. CURRENT CHANNEL selection of choices for that item.

  • Page 9: Horizontal Categories 7

    Horizontal Categories Once you’ve pressed the MENU button to bring up the main menu, the top-level choices will appear in a horizontal band; use the left and right arrow buttons to browse through your choices. There are a couple of features to be aware of with the horizontal categories.

  • Page 10: Vertical Lists

    Vertical Lists End of List Marker A brighter gray line that defines the beginning and end of a vertical list. Option Card Some categories contain cards that allow you to take action on the entire vertical list. Pressing OK on these option cards will reveal all of the actions available. Option cards will differ in appearance from the rest of the cards in the list.

  • Page 11: Action Menus

    Action Menus When you press info with an item in focus, you’ll get a list of options for that item in an action menu. Use the up and down arrow buttons to scroll through your action menu options. Action menus have a focus, just like the main menu. To select an option, bring it into focus and press OK.

  • Page 12: Mini Tv

    Mini TV The Mini TV lets you keep an eye on what you’re watching while you’re browsing the menu. The Mini TV will show you what’s currently playing, whether it’s a movie, TV program, or Jukebox album. • To enjoy the media in the Mini TV full-screen, press the zoom button on your remote control.

  • Page 13: Remote Control

    Remote Control The remote control makes using your media player easy to use while giving advanced users full control.

  • Page 14: Using Your Remote 14

    Using Your Remote Your remote will automatically allow you to control the menu. ticker live info zoom back next menu replay skip play pause stop mute last pqrs wxyz clear enter...
  • Page 15 Shortcut Buttons 1. DVR 3. GRID Goes to the Recorded TV category. Activates the traditional Grid Guide view of TV programming. 2. VOD Goes to the Video On Demand 4. LIVE TV category. Goes to full-screen, live TV, regardless of what’s currently in focus.

  • Page 16: Menu Navigation

    Menu Navigation info zoom pqrs wxyz back next clear enter 1. ARROWS 4. NEXT Moves the horizontal or vertical Takes a vertical list displaying TV bands one card backward or programming forward to the next forward. Holding them down half hour. Also pages forward activates Turbo Mode and increases through an info note.

  • Page 17: Player Controls

    Player Controls menu replay skip play pause stop Control your recorded or live program with the following buttons: 1. MENU 5. REWIND From wherever you are, MENU Press up to three times (for three returns you one step at a time speeds) to rewind the show.

  • Page 18: Infrared Receiver

    Infrared Receiver When a button on the remote is pressed, the infrared signal is sent to an IR receiver. The receiver then sends commands to electronic components. For the remote to send its signals to the system’s IR receiver, it must have a clear view of the front panel. Subchannel Separator Many networks broadcast multiple digital subchannels.

  • Page 19: Using Your Advanced Remote

    Using Your Advanced Remote Your remote will automatically allow you to control the menu. input setup exit to liveTV info back next menu last replay skip clear enter delete...
  • Page 20 Advanced Remote The Advanced Remote is a wireless keyboard remote with a mouse feature. RF technology lets you use the remote with the media player hidden from view. To order an Advanced Remote, call your cable provider. The front of the Advanced Remote has the same functionality as the regular remote with the following additions: 1.

  • Page 21: Pairing The Remote 21

    Pairing the Remote Once you have your Advanced Remote, you’ll need to pair it with a media player for full functionality. Pairing the Remote Before you pair the Advanced Remote, it will function in IR mode, which means that not all of the buttons will work, and you will need an unobstructed path to the media player when you press buttons.

  • Page 22: Full Screen Tv

    Full Screen TV With the mini guides available in full-screen TV, the media player makes channel surfing fun.

  • Page 23: Flip Bar 24

    Flip Bar On Now Coming Up When you’re watching full-screen TV, the Flip Bar is your mini menu. Pressing an arrow or the OK button or changing the channel will bring up the Flip Bar, giving you program information about what you’re watching, what’s on next, and what’s on other channels.
  • Page 24 Flip Bar - Layout If you press info with the Flip Bar visible, you’ll get more information about the show displayed, as well as options for that show. 1. Poster Art 5. PROGRAM SCHEDULE Poster of show selected. The time the program begins and ends.
  • Page 25 What’s On Next The Flip Bar also has the capability to display up to two weeks of upcoming programs for each channel. Press the right arrow to highlight the Coming Up Panel, and then the up and down arrows will let you browse through programming. See All Times One of the options you’ll see in a show’s action menu is See All Times.
  • Page 26 Flip Bar Options Pressing info with the Flip Bar up will bring up an action menu for the Flip Bar’s show. The options available are the same options available in the Channels Menu with the addition of closed captioning controls, which makes it easy to toggle closed captions on and off.
  • Page 27 Flip Bar Without Wi-Fi You can connect to the IP815 media player using either Wi-Fi or a wired connection. When connecting over Wi-Fi, the red Wi-Fi icon displays under the clock. If the Wi- Fi icon is not displayed, Wi-Fi is not connected.
  • Page 28 Flip Bar With Wi-Fi When the IP815 media player is connected over Wi-Fi, the red Wi-Fi icon displays under the clock. You can check Wi-Fi signal strength under Wireless Network Setup in the Settings menu.

  • Page 29: Controlling Live Tv

    Controlling Live TV back next replay skip play pause stop • Press PAUSE to alternate between pausing and resuming the show you’re watching. • Press REWIND up to three times (for three speeds) to rewind the show. • Press FORWARD up to three times (for three speeds) to fast-forward the show up to the point of broadcast.
  • Page 30 Controlling Live TV THE BUFFER When you start watching a show, your media player will start storing it in temporary memory, called a buffer. The amount of temporary memory varies, but it is never less than 30 minutes for standard definition or 10 minutes for HDTV. TV Roaming With TV Roaming, you can pause a show in one room and resume it in another.

  • Page 31: Player Bar

    Player Bar Whenever you press one of the player control buttons, you’ll see the Player Bar, which gives you status information about the program you’re currently watching. You’ll see a version of the player bar no matter what type of media you’re enjoying, whether it’s recorded or live TV, photos, or music.

  • Page 32: Screen Saver

    Automatic Conflict Detection You may see a conflict detection note while you’re watching full screen TV, which indicates that you have more programs set to record than available tuners. The conflict detection note will allow you to decide which programs you would like to cancel and which you would like to continue recording.

  • Page 33: Recorded Tv

    Recorded TV Your media player makes it easy to watch and manage your recordings from one place in the main menu: Recorded TV.

  • Page 34: Intro To Recorded Tv

    Intro to Recorded TV In the horizontal menu, you’ll find the Recorded TV category. All of the recorded and currently-recording shows are listed in the vertical band in alphabetical order. Episodes of a series are grouped into folders; you’ll see the individual episodes in the preview panel to the right.
  • Page 35 Recorded TV - Layout 1. CHANNEL LOGO 6. INFORMATION Displays the channel of the recorded With a folder containing episodes show. in a series in focus, this area shows the current recording options for 2. RECORDED SHOW ICONS the series. With a single recorded Let you know if the show is in program in focus, this area shows a danger of deletion or protected...

  • Page 36: Recording Options

    Recording Options When you press info with a recorded program in focus, you’ll get the following list of options in the action menu: • Play/Start Over - Launches the program full screen from the beginning. • Resume - This option only appears if you’ve watched a portion of the program and will launch the program full screen from the point you left off.
  • Page 37 Folder Options If you bring a folder of episodes into focus and press OK, you’ll see the following options: • see all times • record series • lock • delete all...

  • Page 38: Scheduler

    Scheduler Sort Options The Scheduler shows the recording space status. Select the Sort Options card to sort your recorded TV shows by program title or date. You can also choose whether recordings appear in ascending or descending order. With the Recorded TV Scheduler card in focus, click OK; then scroll right or left using the remote control.
  • Page 39 Scheduled to Record You can confirm that a show is set to record by selecting Scheduled Shows or Scheduled Series. You can also cancel a recording and access your recording options for each show. Just pick the show you want to manage and press info on your remote control.
  • Page 40 Recording Defaults In Recording Defaults, you can set your preferences for the following settings, which will then be applied each time you record a show: • Keep - Decide how long shows will be stored. • Episode Limit - Determine how many episodes of a series to keep at once. •...
  • Page 41 Recording Space The storage meter lets you know how much space you have left for more recorded programs. Recording Space is located in two places: in the Settings and in Recorded TV. Again, to locate this, with the Recorded TV Scheduler card in focus, click OK; then scroll right or left using the remote control until Recording Space is in focus and click OK.

  • Page 42: Tv Channels

    TV Channels With all of the channels available these days, it’s tough to know what all of your options are. The TV Channels category makes it easy to find what you want to watch.

  • Page 43: Tv Channels - Layout

    TV Channels - Layout 1. TIME 5. AVAILABLE TV PROGRAMS The current time, so you know how Displays all of the programs available long before your show begins. in your TV lineup that are currently airing. 2. CURRENT CHANNEL Displays the channel that is playing 6.
  • Page 44 TV Channels - Focus Different areas of the card provide more information about the TV program in focus. 1. CATEGORY 5. PROGRAM SCHEDULE The name of the category moved Displays the selected program’s air into focus. time. 2. SHOW TITLE 6.

  • Page 45: Recording Icons

    Recording Icons Recording Scheduled to Record Your media player includes the following recording icons for DVR status at a glance. The following icons appear on focus cards and vertical cards throughout the main menu: The show is recording right now. The show is scheduled to be recorded.
  • Page 46 Preview Panel Channels, like all horizontal categories that contain TV programming, have a preview panel that displays upcoming programs for the channel in focus. Press the right arrow button to select the panel, and then use the up and down arrows to browse through up to two weeks of programming for that channel.
  • Page 47 Preview Panel - Layout 1. POSTER ART 5. TIME Poster of the selected show. Displays the time corresponding to each show. 2. PROGRAM INFORMATION Detailed show information, such 6. SELECTED SHOW as title, rating, whether it’s a repeat, The currently-selected show. cast and crew.

  • Page 48: Channels Action Menu 51

    Channels Action Menu Pressing info with a show in focus brings up an action menu with all of the options for that show. 1. POSTER ART 5. NOTE PAGES Poster art for the show. Number of pages of program information. 2.
  • Page 49 Action Menu Options If the show you’re watching is currently airing, you’ll see the following options in the action menu: • record once - Records only the currently-airing episode of the program, including the portion in the live TV buffer. •...
  • Page 50 If the show will air in the future, you’ll see: record once • add to favorites • lock • see all times • set reminder - Allows you to set a reminder that will appear before the show airs. • record series •...

  • Page 51: Recording A Show 54

    Recording a Show The easiest way to record an individual show is to press the record button with that show in center focus. If you want to record a series, just press info and select record series from the action menu.

  • Page 52: Options For Scheduling Recordings

    Options for Scheduling Recordings If you have record once or record series selected, you’ll see an arrow to the right that allows you to access recording options. You can also access recording options from the action menu of a show that’s currently recording or scheduled to record. Scheduled to Record Recording options for a single episode scheduled to record: •...
  • Page 53 Currently Recording Recording options for a single episode currently recording: • keep • get series • stop Recording options for a series currently recording: • keep • series options • stop Series Options • keep • episode limit - Determines how many episodes will be stored automatically. •...
  • Page 54 Conflict Management Your media gateway comes with six tuners, which means that you can record or watch up to six shows at once. In the event there is a tuner conflict, such as when you have six recordings scheduled and are watching another live show, your DVR will bring up an action menu that outlines your options and lets you make a choice.

  • Page 55: Change Time Slot

    Change Time Slot If you want to compare what’s on in the future across multiple channels, start from TV Channels, press the NEXT button, and the entire vertical list will show the next half hour’s programming. You can use the NEXT button to view up to two weeks of upcoming shows. The BACK button will take you one half hour earlier.

  • Page 56: Grid Guide

    Grid Guide The media player offers an optional Grid Guide view for people who prefer to find programming in that layout. You’ll see the Grid Guide card below focus when you first enter TV Channels. Bring it into focus, and press OK. The Grid Guide works similarly to the rest of the main menu: •...
  • Page 57 Grid Guide Genres The Grid Guide has four different types of programming that are easy to spot by color: • Movies - purple • Sports - green • Children’s - orange • News - blue...

  • Page 58: Dvs 61

    Descriptive Video Service (DVS) provides narrated descriptions of the key visual elements of programs to audiences with vision impairments without interfering with the audio dialog. To turn on DVS, while watching a live or recorded show with DVS: 1. Press info (on your remote control). 2.

  • Page 59: Search

    Search Sometimes you know the title. Sometimes you just know what night it’s on. Sometimes you’re in the mood for a certain type of show. The media player has you covered to help you find what you’re looking for.

  • Page 60: Intro To Search 64

    Intro to Search The Search category in the main menu contains three different ways to search for programming: By Title, By Keyword, and By Category. When you use any of these three options to search for a show, the results will return shows that are currently airing, airing sometime in the future, On Demand programming, and shows that you have recorded.

  • Page 61: Find By Title

    Find By Title When you select Find By Title, a screen opens where you can enter your title and browse results. Use the arrow buttons to navigate the onscreen keyboard; to enter a letter, press OK with that letter highlighted. To browse the list, press the left arrow until that panel is in focus.

  • Page 62: Find By Keyword

    Find By Keyword A Keyword search lets you search for any word contained in a show’s program information. For example, if you know the actor in a show, but can’t remember the title, you can search on the actor’s name, and all programs featuring that actor will appear in the list.

  • Page 63: Find By Category67

    Find By Category If you’re in the mood for a certain type of show, Find by Category gives you a way to browse for what you’re looking for. When you press OK with Find by Category selected, you’ll see a list of categories along the vertical band, and a list will display the shows in each category.

  • Page 64: Search Options

    OK to clear the check box for the type of content you would like to remove. You can remove: • TV Recordings - Programs you’ve recorded with your DVR. • TV Shows - Live TV shows from Elevate’s line-up. • VOD - Programs from Elevate’s Video On Demand library.

  • Page 65: On Demand

    On Demand Elevate’s Video On Demand selection gives you a vast library of great programming to choose from and an easy way to search through it all.

  • Page 66: Elevate On Demand

    Elevate On Demand Pressing OK with the On Demand card in focus opens the Elevate Mosaic VOD Library where you’ll find all VOD content in one place, organized by category.

  • Page 67: Vod Library

    VOD Library When you enter the Elevate VOD library, you’ll see a list of movie categories. VOD Options When you see a program you like, press OK, and you’ll get the following list of options: • preview - Plays the trailer for the selected movie.

  • Page 68: My Rentals 74

    My Rentals When you select the My Rentals card, you’ll see a list of all of the movies you’ve currently rented along with a My Adult Rental card (if you’ve rented adult rentals). Selecting the adult rental card will take you to a list of any adult movies you may have rented.

  • Page 69: Home Network

    Home Network With Elevate you can access your computer’s music, video, and photos, on your full-size TV, from the comfort of your living room.

  • Page 70: Getting Started

    Getting Started Home Network allows you to stream media from any server in your home, such as your computer, to your media player. Because Home Network is DLNA -based, it is ® completely plug and play; if your computer is connected to your home network and has a DLNA server, you should automatically see that computer listed in the Home Network category of the main menu.
  • Page 71 When you first bring the Home Network card into focus, you’ll see all of your connected devices. If one isn’t showing up, select Search for Media Servers and select Search. If connected properly, any new devices will then appear.

  • Page 72: Playing Media

    Playing Media • To access your content, choose the device that interests you, and press OK. • To open a folder of content, press OK. • If you have an individual file selected that you would like to play, press OK. •...

  • Page 73: Adding To Favorites 81

    Adding to Favorites For easy access, you can add content to the Favorites category in the main menu. Press info with a folder or item selected, with the exception of individual songs, select add item to favorites, and press OK. The content will then appear in the Favorites category.

  • Page 74: Player Controls

    Player Controls back next replay skip play pause stop Once you are enjoying a piece of media, the following player controls can be used: Slideshow Music Video • PAUSE • PAUSE • PLAY • PLAY • PLAY • PAUSE • BACK •...

  • Page 75: Pay Per View

    Pay Per View Watch premium programming with easy access to Pay Per View.

  • Page 76: Finding Pay Per View Programming

    Finding Pay Per View Programming You’ll find PPV programming the same way you look for regular programming: by browsing the Channels and Filter categories or by doing a search. Throughout the user interface, you’ll be able to spot PPV programming easily because its cards’...

  • Page 77: The Pay Per View Category 87

    The Pay Per View Category You can also view PPV content on the Pay Per View category. If you bring the Pay Per View card into focus and press OK on your remote control, a vertical menu appears showing all of the PPV content.

  • Page 78: Purchasing Pay Per Vew Programming

    Purchasing Pay Per Vew Programming When you see a PPV program that interests you, just press OK. You’ll then see an action menu with your purchase options. You’ll also be able to lock content with a Parental Control option.

  • Page 79: Using A Purchase Pin

    Using a Purchase PIN The first time you try to purchase a PPV or VOD program (or set Parental Controls) you’ll be prompted to create a PIN that you will then enter before making additional purchases. You can turn the purchase PIN prompt off from the Parental Controls section of the Settings category.

  • Page 80: Follow Me Tv

    Follow Me TV ™ Watch live or recorded content on your mobile device and use your mobile device as a remote control for your media player.

  • Page 81: The Elevate Follow Me Tv ™ Mobile App

    The Elevate Follow Me TV Mobile App ™ The Elevate Follow Me TV Mobile App lets you: • With the use of an MS4000 Media Streamer, watch live or recorded content on your mobile device. • Use your tablet or phone as a remote control for your media player (shown above).

  • Page 82: Downloading The Mobile App (Pairing)

    2. Open the Elevate Follow Me TV Mobile App on your device. 3. Enter the code displayed on the screen of your media player into the Elevate Follow Me TV Mobile App. The rest happens automatically. When you see the success message, you’re ready...

  • Page 83: Downloading The Mobile App

    Downloading the Mobile App (Single Sign-On) You can find the Follow Me TV Mobile App on Google Play™ and the App Store. Once you’ve downloaded the Follow Me TV Mobile App, you’ll be able to sign in to the app using the same username and password you use to sign in to your cable provider’s website.

  • Page 84: Using Foolow Me Tv

    Using Foolow Me TV Once you’ve downloaded the Follow Me TV Mobile App, you’ll be able to sign in to the app using the same username and password you use to sign in to your cable provider’s website. Now you can watch your recorded shows or Live TV right from your mobile device.

  • Page 85: Settings

    Settings Settings allows you to customize your media player to your preferences.

  • Page 86: Parental Controls

    Parental Controls Settings provides robust Parental Controls, including the ability to lock shows by: • TV Rating • Movie Rating • Channel In addition, you can lock out individual shows, including recorded programs, from action menus for each show in the main menu. The system records scheduled shows that are blocked by parental controls, but you must enter the PIN before you can watch them.
  • Page 87 Parental Controls Layout 1. RATING 4. CATEGORY TITLES You can lock individual ratings by Category titles display the parental pressing OK on the focus. Locking control category. a rating locks all higher ratings 5. HELP above it. Help explains details about actions 2.

  • Page 88: Working With Your Pin

    Click the Reset PIN button. 3. When the PIN reset is complete, a confirmation note appears. Parental Controls are now unlocked. 4. Go to the Elevate menu and create a new PIN in order to re-lock Parental Controls. VOD/PPV PIN You can choose to turn off the PIN prompt before a VOD or PPV purchase from the Parental Control section.

  • Page 89: Locking And Unlocking Programs 101

    If the V-Chip in your TV is enabled, you may see a black screen after tuning to a channel with blocked content. No Elevate menu, flip bar, sound effects, or any other audio or video are shown or heard. To correct this, change to an unblocked channel, or disable all V-Chip functions and use the parental control features provided by the Elevate system to regulate viewing.

  • Page 90: Menu Customization

    Menu Customization The Menu Customization feature in Settings allows you to configure your main menu and choose how TV Channels display. Configure the Main Menu The main menu configuration section allows you to toggle each category on or off for menu display. There are some categories, like Settings, that cannot be turned off.

  • Page 91: Recording Space

    OK. Mobile App The Elevate Follow Me TV App allows you to use your tablet or smartphone as a remote control for your media player. The Elevate Follow Me TV App card in Settings helps you set up the application once you’ve downloaded and installed it on your mobile device.

  • Page 92: Tv Setup 104

    Setup should automatically select the correct resolution. If you are using alternate cables, including an HDMI-to-DVI cable, you should select the highest video resolution supported by your TV. The Elevate system automatically adjusts the video output to match the broadcast format and the selections set in the TV Setup card.

  • Page 93: Aspect Ratio

    Aspect Ratio Use the Aspect Ratio card in Settings to control how programming content appears on your TV. For standard-definition (SD) TVs, choose Standard (4:3) only. You’ll then be asked to choose how you want HD content to display on your TV, either by letterboxing (putting black pillars on the top and bottom of the content) or cropping the content to fit.

  • Page 94: Recording Defaults

    Audio Output Use the Audio Output card in Settings to identify the type of connection to audio equipment. Choose from the options that the Elevate system can output: Dolby ® Digital/D+, stereo, or mono. Depending on the broadcast content and your audio receiver’s capabilities, sound effects may not be heard when selecting Dolby Digital...

  • Page 95: Elevate Skill For Alexa 107

    Elevate Skill for Alexa Enjoy next generation voice-controlled television on the Elevate platform with Amazon Alexa. It takes only a few simple steps to set up. Here are just a few things you’ll be able to do with voice commands: •...

  • Page 96: Grid Guide

    The Grid Guide setting allows you to enable or disable the Grid Guide application. Channel List You can remove channels from displaying in the Elevate Main Menu by scrolling to the desired channel and pressing OK to select or de-select the channel. If a channel appears in your Channel List that you do not subscribe to, you can remove it here.

  • Page 97: Phone

    Phone Your Elevate system comes with Caller ID services. When you first begin using the media player, on-screen caller ID is turned on by default. When you press OK with the phone card in Settings selected, you’ll be able to turn off both the Caller ID and Call List features for each individual phone line.

  • Page 98: Wireless Network Setup

    Wireless Network Setup The Wireless Network Setup card provides you with instructions on connecting an IP815 to your Wireless network (Wi-Fi). Once connected via Wi-Fi, the Wireless Network Setup card will display the Status, Wireless Network Name (SSID), Signal Strength and Bitrate for any connected IP815 (up to two IP815 devices may be wirelessly connected at a time).

  • Page 99: Messages

    Messages You’ll receive a new message whenever there is information from your cable provider, like the availability of a new feature.

  • Page 100: Receiving Messages 114

    Receiving Messages In order to view the Messages category, use the Menu Customization feature in Set- tings to toggle Messages on. (See the section on Menu Customization in the Settings chapter.) Then the Messages category will be located in the main menu. Bring the Messages category into focus and press OK on your remote control.

  • Page 101: Elevate Phone

    Elevate Phone With Elevate you won’t have to get up to answer the phone to know who’s calling. Note: An external EMTA is required to receive Caller ID on the ARRIS DCX3635 media gateway.

  • Page 102: Call Indicators

    Call Indicators When you’re receiving an incoming call, you’ll see an indicator on the screen no matter where you are in the menu. While the indicator is on the screen, other remote functionality is disabled. The indicator will automatically dismiss itself after 30 seconds (default time setting is configurable in Settings), but you can dismiss it immediately by pressing OK and choosing close.

  • Page 103: Call List

    Call List Your Elevate system maintains a list of calls you’ve received. You can access this list in two ways: through the Phone category or by pressing OK on a call indicator. When you access the list, you’ll see your phone lines listed along the horizontal band.

  • Page 104: Call Options

    Call Options The Call Options card includes the following options in the action menu: • clear call log - Deletes the call record. • settings - Provides a shortcut to the phone settings section.

  • Page 105: Filters

    Filters The Elevate system comes with several filter categories for viewers who know what they like to watch and want an easy way to find it.

  • Page 106: Intro To Tv Filters 124

    Intro to TV Filters Channels Channels List Filtered The main menu contains a group of filter cards that only show you the types of programs for that category. Filters include TV Music, News, Kids, Sports, Movies, HDTV, Favorites, Most Popular, and Messages. Each filter will display live TV as well as recorded, VOD, and PPV programs that fit that category.
  • Page 107 Movies on TV If you are a movie lover, here’s a good example of how to make great use of filters. Enable Movies in the Menu Customization feature in Settings, and you’ll find all the currently airing movies and your recorded movies in one place - the Movies card on the main menu.

  • Page 108: Favorites

    Favorites The Favorites category is a convenient way to access your favorite TV channels, videos, photos, and music.
  • Page 109 Favorites The Favorites category provides easy access to the media you like most. You can build your Favorites list from any channel that appears in the TV channels category or TV filters, excluding any channels blocked by parental controls. You can also add a folder or file from your computer.

  • Page 110: Apps

    Apps The Apps category gives you access to your favorite apps right on your TV, like YouTube, Netflix, Pandora, NewsMax, Weather Network, and more.

  • Page 111: Netflix

    Netflix Like all of the apps, you can access the Netflix application within the Elevate UI one of two ways. Either click the Apps category and navigate up or down to the Neflix card, or, if you have enabled Netflix to show on the main menu, you can find it there as a category.

  • Page 112: Youtube

    YouTube Access the YouTube application within the Elevate UI the same way you access any of the apps. You can use the YouTube service without a Google account, but if you use your Google account to sign in, you will be able to access personalized content and other features.

  • Page 113: More Apps 134

    More Apps The Apps category gives you access to a growing list of your favorite apps. In addition to watching Netflix and YouTube, listen to Pandora music, tune into NewsMax, watch eVue, and more.

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