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Changing your
purifi cation supplies
T7 WaterBar

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Questions and answers

Jane Clayton
June 2, 2025

I have replaced the filter in my Virgin T7 Water Bar and now I need to press the cold water button for two minutes. I cannot get either the cold water to flow or the hot water to flow.

1 comments:
Mr. Anderson
June 2, 2025

If your Virgin Pure T7 WaterBar is not dispensing cold or hot water after replacing the filter, follow these steps:

1. Remove and re-insert the filter, ensuring it clicks into place and fits completely in the filter holder.
2. If the problem persists, unplug the device and re-insert the UV lamp.
3. Wait about 10 minutes and try again.

If the issue continues, contact customer support.

This answer is automatically generated

John
March 25, 2025

How can I change the front of my T7

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Summary of Contents for Virgin Pure T7 WaterBar

  • Page 1 Changing your purifi cation supplies T7 WaterBar...
  • Page 2 A replacement fi lter – to keep the water pure and clean A new UV lamp – to kill bacteria and viruses By replacing it’s worn out supplies with shiny new models you’ll keep your Virgin Pure WaterBar working beautifully. So you can keep drinking tasty, clean pure water to your heart’s content.
  • Page 3 Every 6 months - de-scale your WaterBar and replace the fi lter The descaling pod contains citric salt for scale removal. When descaling your WaterBar it can’t be used for approximately six hours, it’s therefore best performed overnight. Your WaterBar needs to be de-scaled before you change your fi...
  • Page 4 To remove the descaling pod, Unwrap your new fi lter, Insert the fi lter until you press PUSH, remove the pod, making sure the ribbon tab hear a click. and dispose of it in accordance stays in place. with your Local Authority guidelines.
  • Page 5 To reset your fi lter counter Immediately after replacing the fi lter you need to reset the counter so that your WaterBar will tell you when your fi lter needs changing again. 1. Remove the lid 2. Press 3. Scroll down using the button to ‘replacement’...
  • Page 6 Every 12 months - change your UV lamp Descale your WaterBar and change the fi lter (as detailed for ‘every 6 months’ on previous page), then follow these steps to replace the UV lamp. Leave your WaterBar switched Pull the lamp up and dispose of Remove the new lamp from on.
  • Page 7: Troubleshooting Guide

    Troubleshooting guide Fault Action to rectify Slow water fl ow Remove and re-insert the fi lter, making sure it clicks into place and fi ts into the fi lter holder completely • If the problem persists, contact 0845 301 7700 Cold water keeps running for a Wait for about 10 minutes and try again while after releasing the button...
  • Page 8 Any problems? Contact Customer Services at: customerservice@virginpure.com or call 0845 301 7700 Henley Business Park Pirbright Road Guildford Surrey GU3 2DX www.virginpure.com VIRGIN and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited.

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