1. Manuals
  2. Brands
  3. GAS Manuals
  4. Security System
  5. G4S SMARTalarm
  6. User manual

GAS G4S SMARTalarm User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

SMARTALARM USER GUIDE

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the G4S SMARTalarm and is the answer not in the manual?

Questions and answers

Summary of Contents for GAS G4S SMARTalarm

  • Page 1 SMARTALARM USER GUIDE...
  • Page 2 CONGRATULATIONS WITH YOUR NEW SECURITY SYSTEM! We are glad that you have chosen G4S SMARTalarm. G4S is the largest supplier of security solutions in the world. We have invested all our experience in developing a future-proof, flexible and user friendly security system for you. We hope that you will be statisfied with it.

  • Page 3: Table Of Contents

    CONTENT 1. INTRODUCTION................4 2. THE SMARTALARM APP..............5 3. THE HOME PAGE................6 4. ARMING AND DISARMING............7 5. SMART RULES..................14 6. IFTTT....................29 7. SHORTCUTS..................30 8. VIDEO....................33 9. DEVICES....................40 10. USERS....................47 11. PLACES....................50 12. THE HISTORY PAGE..............55 13. CUSTOMIZING YOUR APP............56 14. TUTORIALS..................62 15.

  • Page 4: Introduction

    1. INTRODUCTION With G4S SMARTalarm you can manage your home with your mobile devices from anywhere. The mobile app gives you what you need to setup and configure your SMARTalarm. This guide will help you do the following: Arm and disarm SMARTalarm...

  • Page 5: The Smartalarm App

    2. THE SMARTALARM APP You and other users can access the alarm system through the SMARTalarm app. Scan the QR codes or search on ’G4S SMARTalarm’ in Google Play or App Store. App Store and Google Play do also contain information about requirements for operating systems.

  • Page 6: The Home Page

    3. THE HOME PAGE Place name Hub cell reception The hub’s backup battery Tap to change place. Signal strength Charge level. The icon only appears if the panel power Main menu supply is disconnected. Access to devices, shortcuts, users, settings etc. System messages Unread messages concern- ing alarms, warnings and...

  • Page 7: Arming And Disarming

    4. ARMING AND DISARMING You can use your app, remote control and tag reader to set your SMARTalarm to the following arm modes: Arm Away Night Arm Day Arm Panic alarm Disarmed You can configure the behaviour of your SMARTalarm devices for each of the Away, Night, and Day arming modes.
  • Page 8 4.1 ARM AWAY Use Arm Away for full protection when you and your family are out of the house. SMARTalarm protects all zones by arming all the peripheral devices on the premises. Read more on page 11. Arm Away is activated in the following ways: App: Press on Remote Control: Press on Tag Reader: Press on...
  • Page 9 4.3 DAY ARM Day Arm keeps your family safe when they’re at home during the day. For example, Day Arm can be configured to arm only the front and back door sensors while you and your family are at home. The Day Arm mode is activated in the following ways: App: Press on Remote control: Press on...
  • Page 10 Arm Away Day Arm Arms all devices in Arms all devices that are your system. configured for Day Arm. Night Arm SOS function Arms the devices that This function is activated are configured for as call to SRC. Night Arm. User function on the tag reader You have three attempts to enter your four digit code.

  • Page 11: Delayed Arming

    4.5 DELAYED ARMING Delayed Arming allows you to arm your SMARTalarm while still on the premises. The function is giving you the time you need to leave the secured area without triggering the alarm. After you activate Arm Away, the siren and tag reader will beep until the system is actually armed.

  • Page 12: Forced Arming

    4.6 FORCED ARMING Error: Action failed To arm SMARTalarm, all the peripherals should be closed or functional. If one or more peripherals are open or offline when you arm your system, a notification window appears in the app. You can force SMARTalarm to arm using the following App: Tap the ‘Force Arm’...
  • Page 13 4.7 SOS ALARM In case of an emergency, you can trigger a panic alarm using your remote control or tag reader. The SOS button on the tag reader How to trigger the alarm Press the button for at least five seconds. SOS buttons on the remote control How to trigger the alarm Press the two buttons simultaneously.

  • Page 14: Smart Rules

    5. SMART RULES You can use Smart Rules to setup your SMARTalarm to automatically perform specif- ic actions following specific triggers. For example, you can build a Smart Rule to make the siren chime twice if the front door is opened between 10:00 and 12:00. Each Smart Rule can have one or more triggers that determine when to perform one or more actions.
  • Page 15 5.1 ABOUT TRIGGERS Triggers are events that cause the Smart Rule to be performed. Each Smart Rule requires at least one trigger. You can combine an arm mode trigger or device trigger with a schedule trigger. You can set the following types of triggers: Schedule, Tap, Security, and Events.
  • Page 16 ’Tap’ is a fast trigger, executing the defined action without any consideration for errors etc. The tap trigger is made as a shortcut and is available on the front page. Tap trigger. Shortcut with tap on the HOME page. Simply tap on the Smart rule and it is immediately trig- gered.
  • Page 17 1. Change of security status: You can define a Smart rule as a tap trigger, changing the security status (arm away, day arm, night arm). When using the tap trigger, the Smart rule is immediately activated without paying any attention to open zones. The system will be force armed without delayed arming.
  • Page 18 5.2 ABOUT ACTIONS You can define the actions a Smart Rule will take when the specified triggers occur. Each Smart Rule requires at least one action. You can define multiple actions for the same Smart Rule. You can set the following types of actions: Arm modes and Devices. Arm modes Devices...

  • Page 19: Arm Modes

    Arm modes Activate an arming mode. This action is only available for schedule and tap type trig- gers. For example, activate Arm Away every night at 11:30.
  • Page 20 Devices The action type ‘Devices’ gives you the opportunity for activating a device, triggering an action. See the illustration below and read more examples on the following pages.
  • Page 21 Start All Sirens: sound all sirens installed on the premises according to the sirens’ duration and volume configuration. Switch: set an action for a device installed in the Z-Wave network. For example, switch on a light at a specific time. Turn on for a duration: turn on a Z-Wave device for a set amount of time.
  • Page 22   Wake-up alarm: set your mobile built-in alarm clock to sound an alarm at the scheduled time defined in your schedule rule trigger. G4S Smart bulb: set your Z-Wave RGBW LED bulb to light up a specific color and brightness for a defined duration. Open/close garage door: set your smart garage door to open or close.
  • Page 23 5.3 HOW TO CREATE A NEW SMART RULE Note: We are using an example to illustrate the process. Tap on . The main menu appears. Tap ‘Smart Rules’. The Smart Rules screen appears. Tap ‘Add a new Smart Rule’. Enter a name for the new Smart Rule and tap ‘Continue’. For example, enter ‘Sample Rule’.
  • Page 24 5.4 HOW TO SET A NEW SMART RULE A G4S SMART BULB AS AN ACTION The Smart Rules screens for setting a Smart bulb as an action allow you to use the capabilities of the Z-Wave device. Follow the instructons on previous page, until you are ready to choose your action.
  • Page 25 Colour adjustments Small coloured circles Colour wheel Tap on one of the six small Tap to select a colour. You circles to choose a pre-set cannot slide on the colour colour. wheel; you have to tap on the colour you want. Slider Use the slider to adjust the brightness.
  • Page 26 5.5 HOW TO DELETE A SMART RULE Note: You need to be a master user to delete Smart Rules . The main menu appears. Tap ‘Smart Rules’. The Smart Rules screen appears. Tap ‘Delete’. next to the Smart Rule you want to delete. Tap ‘Delete’.
  • Page 27 5.7 HOW TO EDIT A SMART RULE Note: You need to be a master user to edit Smart Rules. When you remove a trig- ger, all of the Smart Rule’s actions are removed. How to delete a trigger or action: .
  • Page 28 How to change a trigger or action . The main menu appears. Tap ‘Smart Rules’. The Smart Rules screen appears. Tap the Smart Rule you want to change. Tap the trigger or action you want to change. Make the changes. Tap ‘OK’.

  • Page 29: Ifttt

    6. IFTTT You can expand your systems smart home capabilities by accessing your service pro- vider’s IFTTT applets. You need to be a master user to work with IFTTT. Tap ‘Control’. The Control screen appears. Tap IFTTT applets. If this is the first time connecting to IFTTT, log in to IFTTT. Select the applet you want.

  • Page 30: Shortcuts

    7. SHORTCUTS Shortcuts are user-defined direct access buttons. You can define up to nine short- cuts. The are three types of shortcuts: Smart Rules - Executing a smart rule. Control - Controlling Smart Home devices. Video - Viewing live video. Main menu You can access the shortcuts through the main menu.
  • Page 31 7.1 HOW TO ADD A SHORTCUT On the HOME page, tap ‘+’. Tap the type of shortcut you want. next to the rule, Smart Home device, or video you want to access. Tap ‘OK’. The name of a shortcut is automatically generated from the rule, Smart Home de- vice, or camera detector activated by the shortcut.
  • Page 32 7.3 HOW TO CHANGE THE ORDER OF THE SHORTCUTS You can change the order the shortcuts appear on the Home screen. . The main menu appears. Tap Shortcuts. The Shortcuts screen appears. Tap ’Edit’. for the shortcut you want to move and drag the shortcut to a new position.

  • Page 33: Video

    8. VIDEO You can use the SMARTalarm app to view videos from the camera detectors in the following ways: Live – View live comfort videos from your camera detectors. Stored – View videos, previously recorded by a camera detector. Archive – View video clips recorded by camera detectors, according to a date range.
  • Page 34 8.1 LIVE VIDEOS You can use the SMARTalarm app to view real time, live video from your camera de- tectors. Viewing live videos is dependent on your user profile. Read more on page 47. Live comfort videos You can use the SMARTalarm app to view comfort videos from your installed camera detectors.
  • Page 35 8.2 STORED VIDEOS You can view previously recorded videos by either a camera detector or an HD camera, according to your service level. Stored Camera Detector Video Clips Video types: – Security: initiated by a detection. – Security: initiated by a detection - Only a partial recording was captured due to device tamper or communications failure.
  • Page 36 STORED VIDEO CLIP ICONS Pause the video clip. Play the video clip. Send the video clip to the login email address. SEND Stored Comfort Videoes Your camera stores videos in the cloud, if supported by your camera service level. Your camera service level also defines how far back your videos are stored. You can see information about your service level the SMARTalarm app: .
  • Page 37 STORED COMFORT VIDEO ICONS Play/pause the stored video. Take a snapshot. The snapshots are saved in your phone’s photo gallery. Select another time period.
  • Page 38 8.3 ARCHIVED VIDEOS You can view video clips recorded by your camera detectors, even if a detector is no longer connected to your system. Viewing a video clip is dependent on your user profile. See more on page 48. Video types: –...
  • Page 39 ARCHIVED VIDEO CLIP ICONS Pause the video clip. Play the video clip. Send the video clip to the login email address. SEND...

  • Page 40: Devices

    9. DEVICES NOTE: Only master users can manage devices. You can manage your SMARTalarm in the following ways: Adding and removing devices Viewing device status Configuring devices, including a tag, a chime, a doorbell, a MIMO device Controlling home automation devices Main menu Tap on the main menu icon to get access to...
  • Page 41 9.1 HOW TO ADD A DEVICE You only need to add devices not included in the SMARTalarm kit. . The main menu appears. Tap ‘Devices’. The Devices screen appears. Tap ‘Add New Device’. Now, you can see a list of the available device types. Select a device type.
  • Page 42 9.2 HOW TO VIEW THE DEVICE STATUS Note: The status of Smart Home devices and remote controls are not displayed. . The main menu appears. Tap ‘Devices’. Now, you can see a list of installed devices and this information: The status of the battery strength for each battery-powered device.
  • Page 43 Detection behaviour list: Trigger immediately – After SMARTalarm is armed, the device triggers an alarm immediately upon detection. Entry/Exit – After SMARTalarm is armed; the device allows you time to leave the house before detection begins. When re-entering the house, the device allows you time to disarm the system as well before detection begins.
  • Page 44 9.3 HOW TO CONFIGURE A TAG . The main menu appears. Tap ‘Devices’. The Devices screen appears. next to the tag you want to configure. Enter the user’s name as the tag name. Enable/disable the access code and enter your access code if enabled. Tap ‘Accept’.
  • Page 45 9.4 HOW TO CONTROL YOUR SMART HOME DEVICES You can control Smart Home devices remotely using your SMARTalarm app. For example, you can dim the light to 25 % and turn on the air conditioner. Tap ’CONTROL’. The Control screen appears. Tap on the device you want to control.
  • Page 46 9.5 HOW TO REMOVE A DEVICE . The main menu appears. Tap ‘Devices’. The Devices screen appears. Tap ‘Delete’. next to the device that you want to remove from your SMARTalarm. A delete confirmation window appears. Tap ‘Delete’. Tap ‘Done’. Note: If you have defined Smart Rules for a device that you are about to remove, the device’s triggers and actions will be removed from the Smart Rules.

  • Page 47: Users

    10. USERS There are two types of users: Master and Standard. You can define up to 29 standard users. Functions Master Standard Arming and disarming √ √ Adding and removing users √ Editing own personal user information √ √ Editing a other user’ s personal details (limited) √...
  • Page 48 10.1 HOW TO ADD A USER Note: Only a master user can add a user. . The main menu appears. Tap ‘Users’. The Users screen appears. Tap ‘Add New User’. The Add User screen appears. Choose the type of user you want to add. If the user has not been defined in the system yet, tap ‘New User’.
  • Page 49 10.2 HOW TO EDIT THE USER DETAILS Master users have full access to their own user profiles, and they are also responsible for this information regarding other users: User level, access to view comfort videos or not, and notification methods. .

  • Page 50: Places

    11. PLACES About places You can manage more than one SMARTalarm place. Each Place functions independently and has its own hubs and devices. You can only manage one place at a time. When you log in to the app, it automatically opens your default place. You can switch to another place by tapping the place name on the HOME page.

  • Page 51: Main Menu

    11.1 HOW TO ACCESS PLACES Main menu Change places You can get access to 1. Tap on ’ ’ / the ’Places’ through the main place name at the top menu. of the Home screen. 2. Choose the place you 1.
  • Page 52 11.2 HOW TO ADD A NEW PLACE . The main menu appears. Tap ’Settings’. The Settings menu appears. Tap ’Places’ (Hubs). The Places screen appears. Tap ’Add new place’. The registration screen appears. Register the new hub. 11.3 HOW TO SET THE DEFAULT PLACE The default place is used as your standard place.
  • Page 53 11.4 HOW TO CHANGE YOUR PLACE NAME . The main menu appears. Tap ‘Settings’. The Settings menu appears. Tap ‘Places’. The Places screen appears. Tap ‘Name’. The Current Place screen appears. Enter the new name of the current place. Tap ‘<’. 11.5 HOW TO SET THE PLACE TIME ZONE .
  • Page 54 11.6 HOW TO REMOVE A PLACE FROM YOUR USER NAME You can remove yourself from a place. The place remains in your system, and remai- ning users, defined for the place, still have access to the place. Caution: If you are the only master user connected to the place, you have to create another master user before proceeding.

  • Page 55: The History Page

    12. THE HISTORY PAGE The HISTORY page Tap on ’HISTORY’ to access the event log. In the HISTORY menu, you can view a list of the previous 100 event messages repor- ted by your devices. If you want to refresh the page, tap .

  • Page 56: Customizing Your App

    13. CUSTOMIZING YOUR APP You can customize this: PIN protection Tag reader access code Temperature display Notification delivery Emergency contacts Sirens 13.1 HOW TO CUSTOMIZE PIN PROTECTION You can setup an additional layer of access security for your SMARTalarm. The first time you log in to your SMARTalarm app, the app assigns 1234 as the default PIN.
  • Page 57 How to modify your PIN Ensure that PIN security is enabled. . The main menu appears. Tap ‘Settings’. The Settings menu appears. Tap ‘PIN code’. The PIN code screen appears. Tap ‘Change PIN code’. Enter the old and new PIN code as instructed. How to reset your PIN When you forget your PIN, your PIN must be reset.
  • Page 58 13.2 HOW TO CONFIGURE AN CODE TO YOUR TAG READER You can configure your tag reader to work with an access code for an added level of security. The access code is used with the tag to disarm your SMARTalarm system. .
  • Page 59 13.3 HOW TO CUSTOMIZE THE TEMPERATURE DISPLAY You can choose the temperature device that you want displayed on the Home screen and set the all your temperature units. . The main menu appears. Tap ‘Settings’. The Settings menu appears. Tap ‘Temperature’. The Temperature screen appears. Tap ‘Celsius’...
  • Page 60 How to customize the notification settings on an iPhone 1. Open ’Settings’ on your iPhone. 2. Press on ’Notifications’. 3. Choose ’G4S SMARTalarm app’ 4. Make the wanted changes. How to customize the notification settings on an Android . The main menu appears.
  • Page 61 13.5 HOW TO MANAGE YOUR SIRENS To configure the volume or duration of the sirens connected to your SMARTalarm, contact G4S.

  • Page 62: Tutorials

    14. TUTORIALS The app provides you with an on-line tutorial. . The main menu appears. Tap ‘Settings’. The Settings menu appears. Tap ‘View Tutorial’. The tutorial appears. Tap ‘Next’ to continue. Tap ‘Skip’ or ‘Got’ it to end the tutorial.

  • Page 63: Batteries

    15. BATTERIES Battery icon List of devices represents the device’s You can check the battery level. When the bat- battery level in the list tery is low , you receive of devices. an alert. To access the list: Note: The devices list does 1.

  • Page 64: Battery Type

    15.1 THE HUB Battery type 3.7VDC, 1400mAh Lithium Polymer Rechargeable battery Instructions Unplug the hub. Open the back cover. Remove the old backup battery. Insert the new backup battery. Close the back cover. The LED changes from Orange to Green. Plug-in the hub.
  • Page 65 15.2 REMOTE CONTROL Battery type 3V CR2450 Lithium coin battery Instructions Remove the cover by turning the cover with a coin counter-clockwise. Remove the old battery and recycle. Press the buttons five times to discharge the circuit. Insert a new battery. Return the cover by turning the cover with a coin clockwise.
  • Page 66 15.3 MOTION DETECTOR / CAMERA DETECTOR Battery type PIR: 2 AA alkaline IPD: 3 AA alkaline Instructions Release the device from the mounting base. For the camera detector, remove the battery compartment cover. Remove the old batteries and recycle. Gently shake the device to discharge the circuit. Insert the new batteries.
  • Page 67 15.4 DOOR / WINDOW SENSOR Battery type 1 AA alkaline Instructions Release the transmitter from the mounting base. Remove the old battery and recycle. If the transmitter includes a tamper switch, Tamper switch press the tamper several times. Insert a new battery. Return transmitter to mounting base.
  • Page 68 15.6 SIREN Battery type 4 AA alkaline Instructions Release the siren from the mounting base. Remove the old batteries and recycle. Use the tamper tab on the back cover to discharge the device’ s circuit. Insert the new batteries. Return the siren to the mounting base.
  • Page 69 15.7 TAG READER Battery type: 3 AA alkaline Instructions Release the tag reader from the mounting base. Remove the old batteries and recycle. Press the tamper switch on the back of tamper switch the device to discharge the circuit. Install the new batteries. Return the tag reader to the mounting base, guided by the curved latch tabs, aligning the back cover with the tamper switch slot.
  • Page 70 MORE KNOWLEDGE You can find help in the ’Support’ section of the app. You can receive help with crea- ting new users, Smart Rules and extra devices. System number: Phone numbers: Alarm Receiving Center: Customer Service: 70 33 44 55 70 33 00 40 We keep an eye on Denmark...

Table of Contents