Cando HD Pro Tab User Manual

Cando HD Pro Tab User Manual

Diagnostic tablet

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This manual is designed for the use of CanDo HD Pro Tab diagnostic tool
and cannot be copied or stored in any form (electronic, mechanical,
photocopying, recording or otherwise) without prior written permission
being secured by CanDo International, Inc.
This manual is intended for professional vehicle repair technicians and
provides the operation methods for using CANDO products. CanDo
International, Inc. accepts no responsibility for the consequences caused by
abusing the operation methods on other equipment.
CanDo International, Inc. shall not undertake any responsibility for accidents
caused by the user personally or the other person, or costs and expenses
due to equipment damages, equipment loss that are caused by the user's
abuses, misuses, arbitrary changes or repairs , operations of the equipment
not in accordance with the manual requirements. This manual is written in
accordance with the existing configuration and functions of the product, it's
subject to change without notice if the product adds new configuration and
functions.
CanDo International, Inc. has registered the CANDO trademark in America.
The company declares that the ownership of the registered trademark,
service mark, domain name, logo, and company name in countries which
they have not yet been registered belongs to CanDo International, Inc.. The
other products and their company name trademarks mentioned in this
manual belong to the original registered company. The trademarks, service
marks, domain names, logos, and company names of CanDo International,
Inc. or other companies mentioned may not be used without prior written
permission of the owner.
Registered Trademark
CanDo International, Inc. has registered the trademark in America and
several countries overseas. The company declares that the ownership of the
CanDo HD Diagnostic Tablet

Statement

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January 21, 2025

Good morning I have a can do but I forgot my password and it's saying after 7 attempts it's going to be wiped and unblock can you shed some light on what I can do to rectify my problem

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Summary of Contents for Cando HD Pro Tab

  • Page 1: Statement

    CanDo HD Diagnostic Tablet Statement This manual is designed for the use of CanDo HD Pro Tab diagnostic tool  and cannot be copied or stored in any form (electronic, mechanical, photocopying, recording or otherwise) without prior written permission being secured by CanDo International, Inc.
  • Page 2 CanDo HD Diagnostic Tablet registered trademark, service mark, domain name, logo, and company name in countries which they have not yet been registered belongs to CanDo International, Inc.. The other products and their company name trademarks mentioned in this manual belong to the original registered company. The trademarks, service marks, domain names, logos, and company names of CanDo International, Inc.
  • Page 3: Table Of Contents

    CanDo HD Diagnostic Tablet Contents STATEMENT ......................1 CHAPTER I PRODUCT INTRODUCTION ..............5 PRODUCT OVERVIEW ................5 PRODUCT FEATURES ................5 SERVICE AND MAINTENANCE ..............6 1.3.1 ................6 TORAGE NVIRONMENT 1.3.2 ..................7 ROTECTION 1.3.3 .................. 7 CREEN AINTENANCE 1.3.4...
  • Page 4 CanDo HD Diagnostic Tablet 4.2.3 VCI C ..................19 ONNECTION 4.2.4 ..................20 ANAGEMENT 4.2.5 ..................21 EMOTE IAGNOSIS 4.2.6 ..................... 21 PDATE 4.2.7 ......................22 4.2.8 ......................22 SETUP CHAPTER V UPGRADE ..................26 CHAPTER VI COMPLIANCE INFORMATION ............28 CHAPTER VII WARRANTY ..................
  • Page 5: Chapter I Product Introduction

    CanDo HD Pro Tab diagnostic tool adopts the open structure design in the program framework. Its independent operation system allows the system software and diagnostic software to upgrade more conveniently.
  • Page 6: Service And Maintenance

    CAN-BUS. It also fully supports all OBD-II protocols. With a USB port to connect the printer, CanDo HD Pro Tab diagnostic tool host is convenient for the maintenance staff to record data and save fault codes and other important information during the automobile fault diagnosis.
  • Page 7: Host Protection

    CanDo HD Diagnostic Tablet 4) Please do not put it in places with smoke, water or oil. 5) Please do not put it in places where is dusty, humid and high temperature or easily to be shaken. 6) When the host is dirty, please turn off the power supply immediately, and then wipe the housing case with a soft wet cloth.
  • Page 8: Precautions

    5) Don’t put anything on the screen. To avoid any damage, please don’t place objects on the screen. 6) Periodically start the CanDo main unit if not operated for a long time in order to avoid moisture accumulation. 1.4 Automobile Inspection Notes Please perform operations according to automobile repair industry safety rules.
  • Page 9: Product Help

    CanDo International, Inc. also provides online help function for users. If you want to learn our latest products or automobile diagnostic information, please visit...
  • Page 10: Chapter Ii Product Structure

    CanDo HD Diagnostic Tablet Chapter II Product Structure 2.1 Host Hardware Instruction 2.1.1 Host Diagram Front Structure Diagram...
  • Page 11 CanDo HD Diagnostic Tablet Side Structure Diagram...
  • Page 12 CanDo HD Diagnostic Tablet Rear Structure Diagram Name Name ① Front camera ② Power switch ③ ④ ⑤ Volume + ⑥ Volume - ⑦ Docking port ⑧ Audio interface ⑨ HDMI interface ⑩ OTG USB port ⑪ USB A port ⑫...
  • Page 13: Host Parameters

    CanDo HD Diagnostic Tablet 2.1.2 Host Parameters System version Android 4.4.4 Hardware version Em_i12 Cpu version Intel(R) Atom(TM) Display IPS 10.1 "Resolution: 1280 * 800 PPI TouchScreen 10.1 "multi-touch capacitive screen 2GB RAM & 32GB On-board Memory Connection WiFi (802.11 a/b/g/n) &Bluetooth 2.0/4.0...
  • Page 14: Chapter Iii Vci Box Structure

    CanDo HD Diagnostic Tablet Chapter III VCI BOX Structure Name Description ① USB interface Connect to tablet PC or upgrade VCI box Lights up when connected to vehicle ② Diagnostic light Lights up when connected to tablet PC...
  • Page 15 CanDo HD Diagnostic Tablet VCI Box Parameters Item Description BT V.2.1 + EDR USB 2.0 Communications Processor Cortex-M3 Microcontroller Frequency 72MHz Processor Model STM32F103CBT6 Flash Memory 128KB 20KB Wireless Frequency 2.4 GHz Input Voltage Range 8 V-36VDC Supply Current 500 mA @ 12 VDC Operating Temperature 0°...
  • Page 16: Chapter Iv Operation Manual

    CanDo HD Diagnostic Tablet Chapter IV Operation Manual CANDO series product operatios are similar. Here we take general version as an example and the display content of the host in practical work shall prevail. 4.1 Connection of Power Supply & Main Testing Cable 4.1.1...
  • Page 17 CanDo HD Diagnostic Tablet Vehicle necessary conditions: Please confirm the diagnostic socket position and its shape, then check whether it needs external power supply or not. Please select corresponding connectors according to the vehicle models and the shape of diagnostic sockets.
  • Page 18: Start And Shutdown

    4.2 Start Interface Menu Power on the host(press for 5 seconds)through the power switch mentioned above;Then click the APP of HD Pro Tab to enter the main interface: 4.2.1 Main Interface There are differences between models, software systems and menu in CANDO series models.
  • Page 19: Vehicle Diagnostis

    CanDo HD Diagnostic Tablet 4.2.2 Vehicle Diagnostis After connecting to the vehicle diagnostic port and selecting the model series, appropriate models of testing can be selected. After entering the model, read fault code, erase fault code, read data stream, actuation test and other advanced functions can be performed.
  • Page 20: Data Management

    CanDo HD Diagnostic Tablet 2. [Diagnostic connection method]-USB; 4.2.4 Data Management Data management:storage location for picture,video,model version,ect.;for user’s reference.
  • Page 21: Remote Diagnosis

    CanDo HD Diagnostic Tablet 4.2.5 Remote Diagnosis This function allows our technical staff to connect to your host through the network remotely to help you diagnose the vehicle. 4.2.6 Update When connected to the Internet via Wi-Fi to upgrade the diagnostic software to...
  • Page 22: Help

    CanDo HD Diagnostic Tablet 4.2.7 Help Here we have built-in machine instructions for the user to access. 4.2.8 setup Set the system Language, Unit, Users, Activation, About table and other functions.
  • Page 23 CanDo HD Diagnostic Tablet 1.Language Settings Our products support multiple languages. You can use the application to reflect the languages you have purchased. 2. Unit Set the live data unit in the diagnostic software. You can select Metric or English...
  • Page 24 CanDo HD Diagnostic Tablet 3. Users Set your personal information: name, phone, email, address, and so on. 4.Activation After your purchase, you can permanently activate the product.
  • Page 25 CanDo HD Diagnostic Tablet 5. About Table This screen shows system information, activation status, storage status, etc. 6. System Settings...
  • Page 26: Chapter V Upgrade

    CanDo HD Diagnostic Tablet Chapter V Upgrade Customers who have purchased the CANDO product will need to regularly upgrade it. 1.Click [Update]. 2. Check whether a new model version is available. 3. Click Update for the corresponding items.
  • Page 27 CanDo HD Diagnostic Tablet...
  • Page 28: Chapter Vi Compliance Information

    CanDo HD Diagnostic Tablet Compliance Information Chapter VI 2AKNY-IDSPROTAB FCC COMPLIANCE FCC ID: FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 29 (e.g. at the ear and worn on the body)as required by the FCC. For body worn operation, this model HD Pro Tab has been tested and meets the FCC RF exposure. Guidelines when used with an accessory designated for this...
  • Page 30: Chapter Vii Warranty

    6. Any of the following cases, your product will not be able to enjoy free warranty service. 1) Failure, defect or flaw that not belong to the quality of CanDo International,...
  • Page 31 If there are no hardware quality problems, try to upgrade the product program. 2) You can dial CanDo International, Inc. to obtain the correct service information. This includes obtaining an RMA# (Return Materials Authorization) prior to sending the unit in for repairs. Product received without an RMA# will be rejected.
  • Page 32 CanDo HD Diagnostic Tablet indirect loss. 10. All warranty information, product features and specification changes will be posted on CanDo International, Inc. latest promotional materials and web site without further notice. CanDo International, Inc. Corporate Office: 9431 Haven Ave, #211, Rancho Cucamonga, CA91730 Phone: (909) 912-1842 Website: www.candointl.com...
  • Page 33: Annex: Diagnostic Interface Definition And Description Of Standard

    CanDo HD Diagnostic Tablet Annex: Diagnostic Interface Definition and Description of Standard OBD-II 1. OBD-II General Introduction OBD-II is the abbreviated name of ON-BOARD DIAGNOSTICS-II.The first generation of diagnostic system is before 1993, and the diagnostic socket, fault codes, diagnostic function of each manufacturer was all different, which caused difficulties for repair personnel.
  • Page 34 CanDo HD Diagnostic Tablet (4) With a driving recorder function. (5) With a redisplay fault code memory function. (6) Clear fault codes directly by the instrument function. 3. DLC (Data Transmission Connector) Diagnostic Socket Unified Standard (1) DLC diagnostic socket unified as standard 16PIN, mounted in the cab, under the driver side instrument panel.
  • Page 35 (CAN-H line) (CAN-L line) KWP1281 or KWP2000 KWP1281 or KWP2000 protocol diagnostic line (K protocol diagnostic line (L line) line) Factory retained Connect battery “+” pole For more product introduction and help, please visit CANDO official website www.candointl.com.
  • Page 36 CanDo HD Diagnostic Tablet...
  • Page 37 CanDo HD Diagnostic Tablet...

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