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Summary of Contents for SimpliSafe U9K-BS2000
- Page 1 S E T U P G U I D E Follow this guide or download the SimpliSafe app for easy installation. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 2 Step 3: Test Your System For tips on using your system see page 17 For FAQs and troubleshooting see pages 18 - 21 For details on your 3-Year Warranty see page 22 visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 3 Master bedroom 105 Decibel Siren Freeze Sensor Near thermostat Central location Smoke Detector CO Detector Near sleeping areas Near sleeping areas Camera Water Sensor By entrances to Near water heater your home visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 4 SimpliSafe alarm monitoring service (see page 14). For a UL 985 installation, you must always secure the power adapter to the wall with a bracket. Please contact SimpliSafe for details. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 5 Your alarm system has 3 Tip: modes: Away, Home, and Off. Turn your alarm on by putting it in Away or Home Mode. Turn your alarm off by putting it in Off Mode. Mode buttons visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 6 By default, all Motion Sensors will be active in the Away Mode only. Put the alarm in the Home Mode and you can move freely about your home without setting off an alarm. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 7 Glassbreak Sensors are programmed to “listen” for the specific frequency of glass breaking. Avoid placing your Glassbreak Sensor in the kitchen, as glasses knocking into each other could trigger a false alarm. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 8 There is no “right side up.” When the door or window is closed, the magnet should be within 2 inches of the sensor and aligned between the grooves. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 9 Install the Panic Button Tip: within easy reach in your master bedroom. Helpful Information about your Panic Button To trigger a panic alarm, firmly press your Panic Button for 2 full seconds. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 10 Then slide the Siren back onto its backing. Install in a Tip: central location. Helpful Information about your Siren Be cautious when testing your Siren. Prolonged exposure can cause hearing damage. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 11 For maximum protection, place one on each level of your home. Do not install near Tip: your furnace, stove, fireplace, kitchen or garage, or bathroom with a shower. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 12 Typical installation Tip: locations include placing CO Detectors near your sleeping areas and on each level of your home. Mounting Bracket Do not install near your furnace, stove, fireplace, kitchen, or garage. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 13 6 metal contact points on the bottom of the device. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 14 Place near your home’s main thermostat Tip: to track household temperature. Avoid your boiler room, which may stay warm long after a furnace failure. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 15 To adjust camera settings like picture quality, privacy and volume, Tip: select “Cameras” in your app and tap the icon. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 16 Please contact your local police and fire department for details (do not dial 911 for this). You can also find permitting information that SimpliSafe has on file for your location by clicking the “Permit Information” link in your online account.
- Page 17 PIN. You have 30 seconds to turn the alarm off – this time is called the entry delay. • If the alarm is not turned off within the 30 second entry delay, SimpliSafe will sound a siren for four minutes and send an alert signal to our Emergency Dispatch Center.
- Page 18 • In “menu” select “test” • Follow the instructions on the keypad • If you subscribe to the SimpliSafe Alarm Monitoring Service, a test signal will appear in your online account dashboard. • Press “off” to exit Test Mode. Any errors will be announced by the Base Station.
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Page 19: Using Your System
If you make a mistake entering your PIN, use the left rocker to erase the character or start over. If a sensor is triggered, there will be a 30 second entry delay before the alarm siren sounds and the Dispatch Service is notified. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance... - Page 20 What if I have a door or window open when I turn on the alarm? Your SimpliSafe alarm will warn you that a door or window is open when you turn the alarm on. Open doors or windows will not be protected until they are closed.
- Page 21 Make sure that a rattling window or door does not trigger an Entry Sensor. Each magnet should be as close as possible to the grooves on the Entry Sensor. If you’re still having trouble with false alarms, please contact SimpliSafe. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 22 Find the device you’d like to remove in the list and select it with the right rocker • Scroll to the bottom of the list and select the option “remove” with the right rocker • Press “off” to exit the menu visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
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Page 23: Troubleshooting
Troubleshooting SimpliSafe will warn you of potential problems with a flashing blue light at the bottom of the Base Station and messages displayed on the Keypad. Here are some common warnings and recommended solutions: KEYPAD DISPLAY WHAT DO I DO? “1 Entry Sensor Open”... -
Page 24: Limited Warranty
By purchasing this System, Customer acknowledges that he or she has had an opportunity to review SimpliSafe’s warranty terms, has done so to the degree Customer feels he or she needs to be familiar with them, and Customer accepts SimpliSafe’s terms and conditions, including the limitations, exclusions, and disclaimers. - Page 25 DEFINED ABOVE, ARISING OUT OF OR IN CONNECTION WITH, DUE TO, OR CAUSED IN WHOLE OR IN PART BY ANY COVERED CLAIM, AS DEFINED ABOVE, ANY SUCH LIABILITY IN THE AGGREGATE OF ALL SIMPLISAFE PARTIES, AS DEFINED ABOVE, SHALL BE LIMITED TO THE PURCHASE PRICE OF THE SYSTEM, WHICH SHALL BE THE COMPLETE AND EXCLUSIVE REMEDY AGAINST ALL SIMPLISAFE PARTIES, AS DEFINED ABOVE.
- Page 26 Certain portions of this section are deemed to be a “written agreement to arbitrate” pursuant to the Federal Arbitration Act. Customer and SimpliSafe agree that SimpliSafe intends that this section satisfies the “writing” requirement of the Federal Arbitration Act. In the event of any dispute or disagreement between the parties, or claim or question by a party, arising from or relating to these Terms of Sale or the breach hereof (collectively, a “Dispute”), the parties hereto shall use their best efforts to settle the Dispute.
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Page 27: Fcc Notices
FCC Part 15 Notices The FCC ID of the Base Station (U9K-BS2000) can be found on its base. The FCC ID of the pager module (RI7GE910) is printed on a label on the module itself, which is inside the Base Station and not accessible to the customer. The FCC ID of the Keychain Remote (U9K-KR1... - Page 28 If trouble is experienced with this equipment, for repair or warranty information, please contact SimpliSafe, Inc. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
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Page 29: Product Safety Information
Product Safety Information Use only approved batteries and the supplied UL approved power adapter with your SimpliSafe Home Security System. Any tampering with the product or other unauthorized use will void your limited warranty. To prevent a fire hazard or electrical shock, do not expose the Base Station or other components to water or operate the System while you are wet or standing in water. -
Page 30: Emergency Evacuation Plan
Warning: Owner’s instruction notice: Not to be removed by anyone except occupant.” This system must be checked by a qualified technician at least once every three (3) years. visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance... - Page 31 Notes visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
- Page 32 SimpliSafe, Inc. 294 Washington Street, Boston MA 1-888-957-4675 SimpliSafe.com Owners Manual version 4.0 (2017), Printed in China visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance...
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