Troubleshooting - A4Tech RN-10B User Manual

2.4g rf dongle
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All of G7 series have Battery status
Indicator in the software, click "
the main menu of the software, then
the battery power status will be
displayed
on
the
convenient that you can easily be
aware when the battery power is low
and change battery in time.
Note:There are four levels: 100%、
75%、50% and 25% respectively,if
the value is less than 25%, it is
recommended
that
change the battery right away.
Notice:
To ensure that your mouse sends and receives perfectly, please read below
instructions for your reference:
1. The operation distance depends on the working environment and can reach to 15
meters without any interference, to get optimal performance, please adjust the distance
between mouse and receiver according to different situations.
2. Avoid using the wireless mouse on a metal surface. Metals such as iron, aluminum, or
copper shield the radio frequency transmission and slow down the mouse's response
time or cause the mouse to fail temporarily.
The radio frequency is 2.4GHZ, it is safe for our bodies, but please be cautious in using
cardiac pacemaker or other body auxiliary instruments.

Troubleshooting

If the mouse or keyboard are not working:
1. Make sure the mouse or keyboard is on.
2. Check battery installation.
3. Check receiver installation.
4. Try another USB port.
"in
screen.
It
is
you
should

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