Samsung RSG309 Series User Manual page 71

PROBLEM
Photos not showing
with the memory card
connected
The LCD screen turns
off frequently.
There is image sticking
or an edge line left on
the screen.
The input point of the
touch screen is not
correct.
There is no wireless AP
detected.
It is not able to connect
to the wireless AP.
Can't remember the
password for the
wireless AP connection.
Functions using the
wireless network (Wi-FI)
do not work.
Can't connect to the
external devices being
detected.
SOLUTION
When the "A SD/MMC card is connected" messages do not show on the screen, check if the
memory type is SD / SDHC / MMC / HS MMC.
Check if there are photos or images stored in the memory card.
Check if the images in the memory card are JPEG (JPG) types.
It is a power-saving function and it is normal.
At the Settings-Display, the Screensaver Running Time can be set.
The still screen can make a permanent damage on the LCD. So, when selecting a Screensaver,
select as many themes as possible.
NOTE : Defects caused by this will not be covered by the factory warranty.
Run the Touch Screen Calibration function at the Settings.
Check if the power for the wireless AP is on.
Check if the wireless AP supports IEEE 802.11 b/g.
If the wireless AP is located away from the Fridge, move the wireless AP closer to the Fridge
and check if it is detected.
Turn off and on the power of both the Wireless AP and the Fridge.
Check if the wireless AP supports IEEE 802.11 b/g.
Check the status of the internet connection of the wireless AP.
Check if the current cost rate plan of the internet covers the wireless network connection, And,
if so, please check how many connections are allowed.
When the device is processed with the MAC address certification and registration with the new
internet provider, it can not be connected to the wireless network. In this case, please contact
your internet provider and get supports for the wireless network connection with a device
(Fridge) other than the device having the prior certification. (The MAC address of the Fridge
can be found on the bottom of the screen showing the wireless AP after selecting the Settings
- WiFi Networks.)
Turn off and on the power of both the Wireless AP and the Fridge.
Refer to the wireless AP manual and reset the password again.
Functions using the wireless network (Wi-Fi) such as Epicurious, Calendar, WeatherBug, AP
News, Pandora and Twitter can be used only with the households using the wireless network
(Wi-Fi).
If there are any other devices connected to the wireless network, please check the connection
status of the device.
Since it is a service based on the data from the information provider through the internet, the
information updates can be delayed or cut depending on the status of the internet connection.
Turn off and on the power of both the Wireless AP and the Fridge.
When the network of the external device being detected is abnormally shut down (such as
power off, out of the network range, etc), the network information will remain on the network
list by the DLNA specifications. But, its connection is not available.
Select the Photos function - All Share and search the external devices again.
troubleshooting _71