TECOM GW6000 Administrator's Manual

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TECOM GW6000

Administrator's Manual

(ver.1.2.x)

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Page 2: Table Of Contents
4.11 External Call Forward (ECF) via Auto Attendant ....................17 4.12 Feature Key Programming ........................... 17 4.13 Last Number Redial (LNR)..........................17 4.14 LCD & Interactive Buttons ..........................17 Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 2 of 107...
Page 3 Appendix 2: Auto Attendant and Voicemail System ............91 Appendix 2.1 System Voice Prompts........................... 91 Appendix 2.1.1 Preset Voice Prompts ........................91 Appendix 2.1.2 Voice Prompts Recording ......................93 Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 3 of 107...
Page 4 Appendix 2.2.2 Subscriber Voicemail Flowchart....................96 Appendix 2.2.3 Mailbox Administer Flowchart...................... 98 Appendix 2.2.4 System Administrator’s Voicemail Flowchart ................103 Appendix 3: Feature Access Codes Assignment .............106 Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 4 of 107...
Page 5: Introduction
Introduction 1. Introduction Congratulate on becoming the owner of the GW6000.Your LAN (local area network) and WAN (wide area network) will now be able to access the Internet using your high-speed Ethernet connection. This Administrator Manual will show you how to install and set up your GW6000.
Page 6 --Consult the dealer or an experienced radio/TV technician for help. The user should not modify or change this equipment without written approval form TECOM CO., LTD. Modification could void authority to use this equipment. Copy Right 2006 Tecom, Co. LTD. All rights reserved...
Page 7: Getting To Know The Router
LAN network connection not present. Flashing LAN activity present (traffic in either direction). INTERNET Blue WAN connected. WAN network connection not present. Flashing WAN activity present (traffic in either direction). Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 7 of 107...
Page 8: Rear Panel
RJ-11 connector: Connects the device to your analog phone, Line 1-3 RJ-11 connector: Connects the device to your PSTN lines Power Connects to the supplied power converter cable On/Off Switches the device on and off Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 8 of 107...
Page 9: System Features
For each leaving message, it's saved 1 - 7 days Voice Messages Provide two languages service for the all voice files. Administrators can record the all voice messages by themselves. Copy Right 2005 Tecom, Co. LTD. All rights reserved Page 9 of 107...
Page 10: Call Abandon
The appropriate route is determined based on the number dialed. If necessary, GW6000 can automatically modify the dialed number by deleting and inserting digits. The call routing destination is a PSTN line, an IP line, a line group or another GW6000. 3.6 Caller ID GW6000 provides the ability to detect the calling party identification provided by CO via PSTN lines or by Uplink Server via IP trunks.
Page 11: Direct Inward System Access (Disa) Via Auto Attendant
While dialing a number, it may route to another GW6000 through Call Routing Table. It allows the user to make a direct call to an extension in another GW6000. It also allows the user to share the PSTN or IP Trunks in another GW6000 to make an outside call.
Page 12: Make An Outside Call
Any PSTN/IP line calls which placed on hold will give music to the other external party. 3.24 Night Switching GW6000 provide Day and night settings in service mode page. And during different time, Trunk incoming call will be forwarded to different extensions according to the settings.
Page 13: Pstn Backup
GW 6000 Administrative Guide System Features 3.29 PSTN Backup In case of power failure, GW6000 automatically switches the first PSTN line to the Single-line analog phone. The other PSTN lines are not supported. 3.30 Registration The IG combines Proxy and Registrar servers in its application. For a Registrar server, it acts as the front end to the location service for a domain, reading and writing mappings based on the contents of REGISTER requests.
Page 15: Phone Features
The destination of a call forward can be another extension or an outside phone number (External Call Forward; ECF). GW6000 support the following Call Forwards: Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 15 of 107...
Page 16: Call Hold
For the Single Line phone, it’s to put a call on hold, press flash then hang up (optional). It’s to return to the original call, press flash or pick up the phone. For Tecom IP2007/2008, please refer to “IP Phone User Guide”. 4.5 Call Transfer It allows a user to perform a screened or unscreened transfer to an extension or an outside phone number.
Page 17: Conference
The features depend on whether the phone provides. The Last Number Redial feature automatically dials the last number dialed from the phone. For the Single Line phone, it’s to dial *8. For Tecom IP2007/2008, please refer to “IP Phone User Guide”.
Page 18: Mute
The Mute feature allows the user to disable the handset transmitter or the speakerphone microphone. For Tecom IP2007/2008, please refer to “IP Phone User Guide”. 4.16 On Hook Dialing IP phone extensions may make outgoing calls without lifting the handset and monitor the dialing status through the built-in speaker.
Page 19: Quick Installation
GW6000. Use of a different adapter may result in product damage. (4) Press the reset button on the rear panel to set the GW6000 to factory default settings. (5) Now that you have connected the GW6000 to your network, you are ready to begin setting it up.
Page 21 ISP has provided to you to establish your connection. This page shows that the current existing WAN interfaces in the system is PPPoE mode (Figure 5-1-3). Figure 5-1-3. Wan Settings (PPPoE mode) Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 21 of 107...
Page 22: Lan Setting
If necessary, check the “Secondary IP” to configure the secondary IP address and Subnet Mask for LAN (Figure 5-2-2). This IP address is used for management only. Figure 5-2-2. Lan Settings (Secondary LAN IP checked) Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 22 of 107...
Page 23: Wireless Basic
You can set the network authorization method, select data encryption, specify whether a network key is required to authenticate to this wireless network and specify the encryption strength. Figure 5-4. Wireless Security Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 23 of 107...
Page 24: Internet Time
The item will be clearly described in 6.5.2. 5.2.5 Internet Time The page allows you to configure the NTP time server so the GW6000 can have correct system time. It is useful such as reviewing the System Log. Figure 5-5. Internet Time 5.2.6 Numbering Plan...
Page 25: Ip Trunk
Figure 5-6. Numbering Plan 5.2.7 IP Trunk GW6000 can register up to 8 SIP Uplink Servers. The extensions may make a call to the users of the Uplink Servers, or any user in the world through the Uplink Servers. Copy Right 2006 Tecom, Co. LTD. All rights reserved...
Page 27: Call Routing Table
The Call Routing Table automatically routes outgoing calls using the most appropriate route. The appropriate route is determined based on the number dialed. If necessary, GW6000 can automatically modify the dialed number by deleting and/or inserting digits. Figure 5-8. Call Routing Table 5.2.9 Wizard Setup Finished...
Page 28: Configuration
“admin” in LAN port. But in WAN port, the default user name is “support”, the default password is “support”. 6.2 Establish The Connection Enter the IP address of GW6000 from the Web Browser. A Dialogue Box will pop up to request the user to enter username and password. (Figure 6-1) Figure 6-1.
Page 29 If choosing “Advanced Setup” in the Web Configuration of “Intelligent Gateway”, the home page “Device Info – Summary” will be displayed. In the Web Configuration, if a wireless card is in the GW6000, it is divided into six categories (Figure 6-3): Device Info...
Page 30 GW 6000 Administrative Guide Configuration Device Info - Summery Figure 6-3. If there is no wireless card plugged in the GW6000, it is divided into five categories (Figure 6-4) Device Info Advanced Voice Management Diagnostics Figure 6-4. Device Info – Summary (no Wireless card) Copy Right 2006 Tecom, Co.
Page 31: Device Info
GW 6000 Administrative Guide Configuration 6.3 Device Info This information reflects the current Status of GW6000 connection. It includes the following topics: Summary Statistics Route 6.3.1 Summary In the page (Figure 6-4) you can get the information reflects the current software version and connection status.
Page 32: Arp
This page (Figure 6-7) shows an ARP table which map IP network addresses to hardware addresses used by data link level protocol. Figure 6-7. Device Info – ARP Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 32 of 107...
Page 33: Advanced Setup
It allows you to set LAN IP and Subnet Mask for LAN interface (Figure 6-8-1). You can also enable or disable DHCP Server and configure related settings for that mode. Figure 6-8-1. Advanced Setup – LAN Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 33 of 107...
Page 34: Wan
Network Address Translation (NAT) allows you to share one Wide Area Network (WAN) IP address for multiple computers on your Local Area Network (LAN). In GW6000, NAT is default enabled and is not showing on the page to prevent it from being disabled.
Page 35 This page shows the current existing WAN interfaces in the system is DHCP mode (Figure 6-9-2). Figure 6-9-2 Advanced Setup – WAN (DHCP Mode) This page shows the current existing WAN interfaces in the system is PPPoE mode (Figure 6-9-3). Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 35 of 107...
Page 36: Route
Figure 6-9-3 Advanced Setup – WAN (PPPoE Mode) 6.4.3 Route It’s separated into two parts: Static Route and RIP. 6.4.3.1 Static Route Figure 6-10-1. Advanced Setup – Route – Static Route Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 36 of 107...
Page 37 'Enabled' checkbox for the interface. Click the 'Apply' button to save the configuration, and to start or stop RIP based on the Global RIP mode selected. (Figure 6-11) Figure 6-11. Advanced Setup – Route – RIP Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 37 of 107...
Page 38: Nat
The Internal port is required only if the external port needs to be converted to a different port number used by the server on the LAN side. (Figure 6-12-1, Figure 6-12-2) Figure 6-12-1. Advanced Setup – NAT – Virtual Servers Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 38 of 107...
Page 39 'Triggering Ports'. The Router allows the remote party from the WAN side to establish new connections back to the application on the LAN side using the 'Open Ports'. (Figure 6-13-1, 6-13-2) Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 39 of 107...
Page 40 GW 6000 Administrative Guide Configuration Figure 6-13-1. Advanced Setup – NAT – Port Triggering Figure 6-13-2. Advanced Setup – NAT – Port Triggering – Add Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 40 of 107...
Page 41: Security
Configuration 6.4.4.3 DMZ The GW6000 will forward IP packets from the WAN that do not belong to any of the applications configured in the Virtual Servers table to the DMZ host computer. (Figure 6- Figure 6-14. Advanced Setup – NAT – DMZ 6.4.5 Security...
Page 42 All of the specified conditions in this filter rule must be satisfied for the rule to take effect. (Figure 6-16-1, Figure 6-16-2) Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 42 of 107...
Page 43 To restrict other LAN device, click the "Other MAC Address" button and enter the MAC address of the other LAN device. (Figure 6-17-1, Figure 6-17-2) Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 43 of 107...
Page 44: Quality Of Service
Figure 6-17-1. Advanced Setup – Security –Parental Control Figure 6-17-2. Advanced Setup – Security –Parental Control – Add 6.4.6 Quality of Service It’s separated into two parts: Traffic Class, and Bandwidth Control. Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 44 of 107...
Page 45 Enter the QoS class name for this policy. Define the priority for this policy, and the priority will be used by the next bandwidth control setting. GW6000 will modify the IP header with new IP Precedence and/or IP Type Of Service fields.
Page 46 IP packets, and the others has been queued in the normal IP packets if they have not been set in the priority field of the traffic class rule. Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 46 of 107...
Page 47: Dynamic Dns
Internet. (Figure 6-20-1, Figure 6-20-2) Figure 6-20-1. Advanced Setup – Dynamic DNS Figure 6-20-2. Advanced Setup – Dynamic DNS - Add Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 47 of 107...
Page 48: Wireless
GW 6000 Administrative Guide Configuration 6.5 Wireless This directory display only when wireless card is installed in your GW6000 board. Use the Wireless screen to configure the GW6000 for wireless access. It is separated into 6 parts: Basic Security MAC Filter...
Page 49 WEP Encryption: Selecting Disabled disables WEP data encryption. Selecting Enabled enables WEP data encryption and requires that a valid network key be set and selected unless 802.1X is enabled. Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 49 of 107...
Page 50: Mac Filter
A valid network key must be set and selected if required. (Figure 6-22-2) Figure 6-22-2. Wireless – Security – Encryption Keys 6.5.3 MAC Filter Figure 6-23-1. Wireless – MAC Filter Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 50 of 107...
Page 51: Wireless Bridge
Any wireless bridge will be granted access. Selecting Enabled or Enabled (Scan) enables wireless bridge restriction. Only those bridges selected in Remote Bridges will be granted access.(Figure 6-24). Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 51 of 107...
Page 52: Advanced
If you experience a high packet error rate, you may slightly increase the Fragmentation Threshold. Setting this value too low may result in poor network performance. Only minor modifications of this value are recommended. Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 52 of 107...
Page 53 54g Performance for the fastest performance among 54g certified equipment. Set the mode to 54g LRS if you are experiencing difficulty with legacy 802.11b equipment. Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 53 of 107...
Page 54: Station Info
WMM (WiFi Multimedia): Select to enable/disable the support.(Figure 6-25) 6.5.6 Station Info Authenticated wireless stations and their status will be shown here.(Figure 6-26) Figure 6-26. Wireless – Station Info Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 54 of 107...
Page 55: Voice
GW 6000 Administrative Guide Configuration 6.6 Voice Use the Voice screen to configure the GW6000 function related parameters. It allows system administrator to configure the following topics: Phone Phone Extension Extension Linekey Trunk IP Trunk Trunk Group Answering Positions Call Restriction Table...
Page 56 Start Extension Number and End Extension Number settings in Numbering Plan page. Password: The user password of this phone. The length is up to 24 digits or characters. It’s used for Digest Authentication. Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 56 of 107...
Page 57: Trunk
Use the Trunk screen to configure the PSTN/IP Trunk function related parameters. It is separated into 5 parts: IP Trunk Trunk Group Answering Positions Call Restriction Table Call Routing Table Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 57 of 107...
Page 58 6.6.2.1 IP Trunk This page allows you to configure the proxy and registration server of IP Trunk, up to 8 lines of IP Trunk are supported. (Figure 6-29) Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 58 of 107...
Page 60 This Item allows you to define 4 Trunk Group's interior priority. For four groups you can choose IP first or PSTN first. This will take effect if call routing entry’s destination has been set as Group choice. Copy Right 2006 Tecom, Co. LTD. All rights reserved Page 60 of 107...

TECOM GW6000 Administrator's Manual

1 Introduction

2 Getting to Know the Router

3 System Features

4 Phone Features

5 Quick Installation

6 Configuration

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