Summary of Contents for Hugmy.pet ThePaw
- Page 1 User Manual for ThePaw GPS Pet Tracking Collar Rufus Bear OBE. Managing Director of HugMy.pet Fast support is available during UK daylight hours at www.HugMy.pet/contact-us ...
- Page 2 A warm welcome to ThePaw We’ve strived to make this set-up as quick and easy as possible. And, as a result, you’ll find that we’ve already carried out some of the steps described in this user manual. For example, we have set up your time-zone, personalised ThePaw to you and have made some of the page 11 changes to preserve battery life. Please take a few minutes to read this manual and remember, we’re always on hand to help at www.HugMy.pet/contact-us NOTE: Please take a moment now to note down your Device ID from the back of ThePaw and write it below. This will serve as a backup if you ever lose your pet, without the app installed on your phone. Device ID: _______________________________ HugMy.pet ThePaw ...
- Page 3 ThePaw and attach the charging clip, as per this picture: Note: When the battery is completely flat ThePaw will take up to 4 minutes before four white lights (the paws on the front of the device) illuminate, indicating that charging has begun.
- Page 4 Open the app (or tracking website) and enter your unique 10 digit tracking number which you’ll locate on the tag on the rear of ThePaw device. The initial password is always set to: 123456 Then press Log in. We strongly recommend updating your password by clicking Settings / Change password.
- Page 5 First time test of ThePaw Please don’t skip this page. It’s really important to follow these steps to establish a first‐time location. The first time you connect ThePaw, you may be surprised to discover that it tells you it’s several miles away – even though you’re stood right next to it! So here are the exact steps to follow for smooth testing and future operation. 1. Ensure you’ve completed ‘Getting started in four easy steps’ from page 3 of the user manual. This means that your Paw will be 100% charged, with the App downloaded and initial settings checked and complete. 2. Disconnect ThePaw from charging and turn it off by clicking the button on the front 3 times in quick succession. Click…click…click. Assuming ThePaw was on, after 3 seconds ThePaw will flash both the red and blue lights back at you very quickly three times – flash…flash…flash. ThePaw is now turned off. 3. Now take ThePaw outside. Ensure that you are standing in clear line of the sky (i.e. not surrounded by nearby tall buildings, tall trees, etc., just for this first test). 4. Next, turn ThePaw back on by holding down the button on the front for up to 7 seconds or until all 4 lights turn on in bright white. ThePaw is now switched on. Soon after ThePaw is on, both the Blue and Red lights will begin to flash in unison. Read ‘What do the various indicator lights mean?’ on Page 7 of the user manual, but essentially the Blue light indicates whether satellites are in view, whilst the Red light shows whether a mobile signal has been acquired. A one second flash of either light means searching (blue satellite or red mobile). A very quick flash (literally the blink of an eye speed) of either light means either the satellite (blue) or mobile (red) has been reached. 6. Now leave ThePaw outside for 15 minutes and return indoors with your mobile phone. On the first occasion that you use ThePaw, it may take up to 15 minutes to properly locate its location on the earth’s surface. Once this has happened, it gets the idea and will quickly acquire its location in the future, so this is a one‐ time setup. After 15 minutes (it may happen quicker), open the Tracking App, login to your Paw Device ID and click on Real‐time tracking (top left on main app screen). You will now see the location of ThePaw. ...
- Page 6 Hold the POWER key (located on the front centre in the middle of the large paw pad) for up to 7 seconds. When you release the button four white (paw) lights on the front of ThePaw will shine brightly for a moment.
- Page 7 Found The above means that when ThePaw is switched on you will see occasionally flashes of the blue and red paw lights. The frequency at which they flash is dependent on how often you have the device set to report your pet’s location.
- Page 8 It’s advisable to spend a few minutes setting up the App to suit your circumstances. It isn’t complicated and will make your experience with ThePaw all the more enjoyable and useful, should your pet go missing. Login to your App and you’ll find the following buttons: Real-time tracking: This is where you go to locate your missing pet.
- Page 9 Paw after your pet in order to personalise it. To do this, click on the pencil icon in the top right hand corner and then under Device name, enter your pet’s name – for example: Rufus Bear ThePaw Blue (we recommend using the name of your own pet, rather than our Managing Director).
- Page 10 Useful, for example, for you letting you know that ThePaw battery will need recharging soon. Soft Time zone Essentially setting. You must set it to your local time for ThePaw to work properly. We have covered this in detail in...
- Page 11 It’s advisable to spend a few minutes setting up the App to suit your circumstances. It isn’t complicated and these instructions will lead you through the process. It will pay you back to have followed them, both in terms of battery life between charges and getting the most from ThePaw. Having first covered the set-up steps mentioned in...
- Page 12 Finally, unless you’re using it to show off ThePaw to your pals, or you have actually lost your pet, don’t keep the App or website open unnecessarily. When you do, it will have a tendency to ‘ping’ ThePaw periodically, meaning the ThePaw will need to use up some energy to respond.
- Page 13 ThePaw Main Features Waterproof IP66: Dust and waterproof GSM quad band network: Works on all UK networks Global GPS location: Works anywhere on the face of the earth Smart rolling LED light: Power, connectivity & provides lights to locate pet at night ...
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Page 14: What Comes In The Box
What comes in the box 1 x ThePaw GPS Pet Tracker 1 x USB clip charger 1 x User manual (this downloadable instruction booklet) HugMy.pet ThePaw ... - Page 15 Here at HugMy.pet we sincerely hope that you never need to use ThePaw. In fact we must have one of the few products in the world where we don’t actually want you to ever need it. Losing your pet can be an incredibly stressful experience –...
- Page 16 Note that the position report for your pet may initially jump around as an exact satellite fix is made. The precise amount of time will depend on the ‘sleep’ mode that ThePaw was previously in, as well as the line of site from the satellites to your pet. This can take a few minutes to become entirely correct.
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