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COMPANY CONFIDENTIAL
Quick Installation Guide
(FollowMe Terminal)
Document Control
Purpose
Date
Revision
Overview
The FollowMe Terminal product can be used with any networked copier, printer, or MFP and provides
an intuitive user interface for any device for authentication and print release.
This guide assumes the user is familiar with the purpose of the product and has sufficient rights and
skills to install it.
Detailed information on how to install and fully configure the FollowMe solution can be found in the
FollowMe manual.
Copyright:
Copyright 1997-2013 © Ringdale UK Ltd. All rights reserved. No part of this publication
may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or any computer language, in any form or by any third party, without prior permission of
Ringdale UK Limited.
Disclaimer:
Ringdale UK Ltd. reserves the right to revise this publication and to make changes
from time to time to the contents hereof without obligation to notify any person or organisation of such
revision or changes. Ringdale UK Ltd has endeavoured to ensure that the information in this
publication is correct, but will not accept liability for any error or omission.
Trademarks:
All trademarks are hereby acknowledged.
This quick installation guide provides an overview of how to
install and configure the FollowMe Terminal hardware
device
4th April 2013
1.2
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Summary of Contents for Ringdale FollowMe
- Page 1 This guide assumes the user is familiar with the purpose of the product and has sufficient rights and skills to install it. Detailed information on how to install and fully configure the FollowMe solution can be found in the FollowMe manual.
- Page 2 Network connection - 10/100 BASE-TX (RJ45) Network cables - Two network cables are required (one from the FollowMe Terminal to the copier, printer or MFP and one from the FollowMe Terminal to the main network outlet) FollowMe Q-Server ...
- Page 3 The solution includes bi-directional communications from the server to the FollowMe Terminal embedded software client (running in the Terminal) as well as the FollowMe Terminal embedded software client to the server. The ports and encryption used for communications are detailed below.
- Page 4 COMPANY CONFIDENTIAL STEP 1: Attaching the FollowMe Terminal The first step is to attach the FollowMe Terminal to the network, this is required to configure and connect device and for the terminal then to be attached to an output device.
- Page 5 COMPANY CONFIDENTIAL Connector View The available connectors on the FollowMe Terminal are explained in the following table: Connector Physical Description Connections The LAN provides the network connectivity to the FollowMe Terminal. Unlike other FollowMe network products, the FollowMe Terminal features a built-in HUB, rather than a pass-...
- Page 6 COMPANY CONFIDENTIAL Typical Configuration A typical configuration where the FollowMe Terminal is used is shown by the following diagram. In this configuration, the FollowMe Terminal has both its LAN ports attached, one to the main network and the other to the Copier, Printer or MFP.
- Page 7 STEP 2: Initial Setup of the FollowMe Terminal The first time the FollowMe Terminal is powered up the “Initial Setup” wizard will appear, this wizard will allow basic settings to be configured to allow the FollowMe Terminal to be discovered and configured in the network.
- Page 8 Press the Esc key to cancel.” Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228 E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom...
- Page 9 Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228 E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom...
- Page 10 Server (EWS) password will need to be entered Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228 E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom...
- Page 11 4) The device will now enter the Initial Setup mode, please follow the Initial Setup instructions. Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228 E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom...
- Page 12 Embedded Web Server The built in embedded web server allows for the FollowMe Terminal to be configured over a web browser. 1) Connect to the FollowMe Terminal via the following URL.
- Page 13 Optionally change the Accessibility Settings: Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228 E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom...
- Page 14 Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228 E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom...
- Page 15 Optionally the Date Time can be configured. Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228 E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom...
- Page 16 Enabled Enables the Backlight Inactivity Settings Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228 E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom...
- Page 17 320x240 pixels. Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228 E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom...
- Page 18 (this value should be less than the Backlight Inactivity Timeout) Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228 E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom...
- Page 19 Load the embedded loader tool from the Printers section in the web administration tool. 1) Once the embedded loader tool is running, the FollowMe Terminal should be added to the list of devices to deploy, this is done by clicking the Add button.
- Page 20 FollowMe Terminal Reboot The reboot action, reboots the FollowMe Terminal 3) Select the Terminal tab page to enter the FollowMe Terminal device specific settings: a. Under Device Credentials enter the FollowMe Terminal embedded web browser Username and Password.
- Page 21 There are a number of extended settings which can be configured although should only be changed if required. Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228 E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom...
- Page 22 While processing the Status will change in the device list at the top of the application. Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228 E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom...
- Page 23 COMPANY CONFIDENTIAL Device Discovery The FollowMe Terminal can also be configured via the Device Discovery tool which is part of the FollowMe Q-Server, this tool allows for the FollowMe Terminal to be discovered on the network without specifically knowing its IP address.
- Page 24 Adding the Device Profile 1) Add a new printer. 2) Select the FollowMe Print Spooler and enter the printers IP Address (or FQDN) and give it a descriptive name. 3) Specify the IP Address (or FQDN) of the FollowMe Terminal.
- Page 25 Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228 E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom...
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Page 26: Troubleshooting
IP address has been assigned the Initial Setup mode should be entered Freephone: 0800 214503 | Tel: +44 (0) 1444 871349 | Fax: +44 (0) 1444 870228 E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk Ringdale UK Ltd, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF United Kingdom...