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HTO -100 Owner's Manual

89 hto hardness taste and odor filter
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89 HTO
Hardness Taste and Odor Filter
1. Read all instructions carefully before operation.
2. Avoid pinched o-rings during installation by applying NSF certified
lubricant to all seals (provided with install kit).
3. This system is not intended for treating water that is microbiologically unsafe or of unknown quality
without adequate disinfection before or after the system.
4. Page 18 of this manual contains important maintenance procedures for the continued proper
operation of your unit. These MUST be performed regularly for your warranty to remain valid.
Canada West
855 Park St., Unit 1
7503 35th St. SE
Regina, SK S4N 6M1
Calgary, AB T2C 1V3
Canada East
U.S.A.
490 Pinebush Rd., Unit 1
7229 University Ave NE
Cambridge, ON N1T 0A5
Fridley, MN 55432
56 Lightcap Rd.
Pottstown, PA 19464
9760 Mayflower Park Drive,
4655 McDowell Rd. W
Suite 110
Phoenix, AZ 85035
Carmel, IN 46032

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Summary of Contents for HTO HTO-100

  • Page 1 89 HTO Hardness Taste and Odor Filter 1. Read all instructions carefully before operation. 2. Avoid pinched o-rings during installation by applying NSF certified lubricant to all seals (provided with install kit). 3. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

  • Page 2: Table Of Contents

    READ THIS PAGE FIRST BEFORE STARTING INSTALLATION COMPONENTS & SPECIFICATIONS SPECIFICATION SYSTEM DIMENSIONS BRINE TANK DIMENSIONS INSTALLATION UNPACKING / INSPECTION BEFORE INSTALLATION INSTALLATION STEPS PREPARATIONS ASSEMBLING BRINE TANK INSTALLATION OPERATION STARTUP INSTRUCTIONS DURING REGENERATION /SYSTEM CHECK LIST/ PLUMBING SYSTEM CLEAN-UP MAINTENANCE INSTRUCTIONS AND SCHEDULE REPLACEMENT INSPECTION AND REPLACEMENT OF PISTON ASSEMBLY AND SEAL AND SPACER KIT...

  • Page 3: Read This Page First

    READ THIS PAGE FIRST BEFORE STARTING INSTALLATION   Read this manual thoroughly to become familiar with the Avoid pinched o-rings during installation by applying device and its capabilities before installing or operating your (provided with install kit) NSF certified lubricant to all seals. Water Filter.

  • Page 4: Specification

    All units are factory programmed to the below specifications. Alteration should only be done by a factory trained technician or after consultation with one of our technical representatives if you have any questions please call 877-288-9888. Working Temperature: This unit must be Specifications HTO-100 HTO-150 HTO-200 HTO-250 HTO-300 operated at temperatures between 40°F and...

  • Page 5: Brine Tank Dimensions

    BRINE TANK DIMENSIONS Model Color Liquid Volume Tank Dimensions 5 Pack Carton Salt Capacity 5 Pack Carton (inches) Dimensions (inches) Shipping Weight US Gal Liters L x W x H L x W x H Brine Tanks BTR-70 Black 20.3 76.5 15.8 x 32.1 16.7 x 16.7 x 61.0...
  • Page 6 BTR70 BTR100 BTR145 BTR200 salt tank lid salt tank body brine well and brine valve salt grid system salt grid system BTR 200l label (7.3") (20.35")

  • Page 7: Unpacking / Inspection

    What is included in the box? There are 9 Red clips. Please check to make For Models HTO-100, HTO-150 and HTO-200, you will expect the following. Shipping Carton Quantity – 2 sure you have all of 1. Control Valve them.
  • Page 8 For Models HTO-250 and HTO-300 models , the media and Control Valve is packaged separately in carton and bags What is included with HTO-250 and HTO-300 models? There are 9 Red clips. 1. Tank # 2 c/w Adaptor Please check to make 2.
  • Page 9 6. Install the connectors with Make sure all red fitting as shown. Also install the clips are firmly in valve on the parallel adaptor. place before applying pressure ASSEMBLING BRINE TANK a) Attach the three brine grid legs to grid plate. The legs will c) Drop the brine grid with brine well inside the d) Take the brine tube and insert the nut and plastic sleeve as snap on to the tabs of the salt plate making a “click”...
  • Page 10 Check Valve Type and Valve Serial # Check to make sure Valve Type is Upflow (UF) (left Sticker shown below). The right Sticker shows the serial # of the control valve. The middle Sticker is dataplate which provides information of Serial # and Date of Manufacture of complete system. Both Serial # labels are important for troubleshooting. Please record these numbers for future use on page 19 in the maintenance section.

  • Page 11: Before Installation

    No- ryl bypass valve and/or poly pipe, an approved grounding Inspecting and Handling Your HTO Filter* strap must be used between Inspect the equipment for any shipping damage. If damaged, notify the transportation company and request a damage the two lines that have been inspection.

  • Page 12: Preparations

    PREPARATIONS CAUTION! The unit should be 1. Media Installation (When Necessary). Models larger than 2.0 CF of media are shipped with separate media in pails or boxes. Models lower than 1.5 CF of media come loaded with media and this step can be skipped for new installation. depressurized before installing or replacing media Plug the Riser...

  • Page 13: Assembling Brine Tank

    Facts to Remember When Planning Your Installation 1. All installation procedures must conform to local and state or provincial plumbing codes. 2. Outside faucets used to water lawns and gardens should not supply untreated water, replace untreated water with feed water to the unit.

  • Page 14: Installation

    INSTALLATION Tee to outside or high demand un ltered water Cold (Raw water) Cold (Raw water) Cold (Filtered water) Check Valve To Outside Faucet (Optional) Cold (Soft Water) Hot (Soft Water) Water Heater Water Filter AC120V/10A Current Protect Socket Brine Elbow Assembly Drain Elbow Assembly...

  • Page 15: Startup Instructions

    STARTUP INSTRUCTIONS 1. Connect the Transformer to the Valve 3. Screen Display Plug the 12-volt transformer into a 120 VAC 60 Hz outlet. When power is supplied to System initializing the control, the screen will Please wait MENU display “INITIALIZING WAIT PLEASE”...
  • Page 16 STARTUP INSTRUCTIONS (CONTINUED) 4. Manually Regenerate the Valve (Continued) NOTE** All units are factory programmed for the correct size and regeneration cycle alteration should only be done by a factory trained technician or after consultation with one of our technical representatives if you have any questions please call: 877-288-9888 4a.

  • Page 17: During Regeneration /System Check List/ Plumbing System Clean-Up

    DURING REGENERATION Automatic Water Bypass The regeneration cycle lasts approximately 1.5 hours to 3.0 hours depending on the specific model, after which treated water service will be restored. During regeneration, untreated water is automatically bypassed for use in the household. Hot water should be used as little as possible during this time to prevent hard water from filling the water heater.

  • Page 18: Maintenance Instructions And Schedule

    MAINTENANCE INSTRUCTIONS AND SCHEDULE System Check List NOTE: Many situations affecting the operation of the product can be diagnosed in only a few minutes. Please review this section before contacting anyone to be sure that there is something wrong with the product and not with the general plumbing system. Please be sure you have reviewed these points before starting up the unit to ensure a successful installation.
  • Page 19 MAINTENANCE INSTRUCTIONS AND SCHEDULE Checking the Salt Level Check the salt level monthly. Remove the lid from the cabinet or brine tank, make sure salt level is always above the brine level. CAUTION! Add Salt to the Brine Tank/Cabinet Put 40 kgs of crystal water softener salt in the brine tank. The unit will automatically fill the water to the correct level when it Incorrect start up, water regenerates.

  • Page 20: Replacement

    INSPECTION AND REPLACEMENT OF PISTON ASSEMBLY AND SEAL AND SPACER KIT Piston Remove 4 X Plate Fig. 2 Assembly Screws Seal and Spacer Brine Valve Assembly 1. Follow steps 1 to 6 of timer /Powerhead 3. Remove the plate from the valve body and pull the 5.

  • Page 21: Servicing Of Parallel Adaptor

    SERVICING OF PARALLEL ADAPTOR Tank and Valve Connection Parts A. Parallel tank connector w/ O ring Disassemble the adaptor B. Top pipe connector C. Bottom pipe connector D. Tank adaptor w/ O ring E. Red Clips (4pcs) F. 1 “ x 3 Straight , w O ring H.

  • Page 22: Meter Assembly Replacement (For Models Manufactured Before Valve Serial # Date Of November 2015)

    METER ASSEMBLY REPLACEMENT (For Models Manufactured BEFORE Valve Serial # Date of November 2015) Remove Meter Cable screws Meter Support 2X Clips Special Tool Impeller 1. Disconnect the meter cable from the meter. 4. Remove six screws and pull out the meter support and impeller. 2.

  • Page 23: Replace Microswitches / Circuit Board Replacement

    Front Cover Cover 4X Screws REPLACE MICROSWITCHES 1. Remove Screws from the back of the valve and pull the cover 2. Remove all connections from the circuit board 3. Remove the two screws from the microswitch Microswitch 4. Replace the microswitch, connections and cover Screws Wire connections to Circuit Board Microswitch...

  • Page 24: Timer Replacement

    TIMER REPLACEMENT 4 X Screws Meter Cable Front Cover 1. Disconnect the meter cable from the meter. (If flow 2. Remove four screws from the back of the valve cover 3. Remove the front cover of the valve. meter is attached) Piston Screw Washer 2 X Screws from Powerhead...

  • Page 25: Parts Breakdown

    Part # 60010026 Part # 60010016 X 4 Bypass - Part # 60010004 Part # 80127819 - 1”x6” Mineral Tank 1 Tank 2 up to HTO-200 Models Model Tank 1 Distributor# Valve # Media Media Part # 80127817 - Size 1”x12”...

  • Page 26: Powerhead

    PARTS BREAKDOWN 89 UF and DF Power Head Parts List Part # Part # Description (Water Group) (Canature) 60010329 05033028 Micro Switch Cable 60010115 05010031 Meter Cable 60010124 05010029 Power Cable 60010330 05010046 Meter Cable Clip 60010331 05010035 Power Cable Clip 92393 05056550 Motor 12VAC 3W...

  • Page 27: Control Valve

    PARTS BREAKDOWN Parts list of control valve body: Part # Part # Description (Water Group) (Canature) 60010184 21389033 Brine Line Elbow Nut 60010172 30020013M Brine Line Elbow 60010044 05056134 O-ring of Brine Line Elbow 60010188 05031033 O-ring of BLFC Holder 60010173 05031010M BLFC Holder...

  • Page 28: Tank And Valve Connection

    PARTS BREAKDOWN Tank and Valve Connection PART # for 89 VALVE Part # Part Description 60010012S PARALLEL TANK CONNECTOR W/ O RING 80127819 PIPE CONNECTOR (2) 1” X 6” 80127817 PIPE CONNECTOR (2) 1” X 12” 60010068 TANK ADAPTOR W/ O RING 60010025 RED CLIPS (4PCS) 60010026...

  • Page 29: Trouble Shooting Guide (89Hto)

    TROUBLE SHOOTING GUIDE (89HTO) Problem Possible Solutions 1. CONDITIONER DELIVERS HARD WATER A. Close bypass valve A. Bypass valve is open B. Add salt to brine tank and maintain salt level above water level B. No salt in brine tank C.

  • Page 30: Master Programming Guide (89Hto))

    TROUBLE SHOOTING GUIDE (89HTO) (CONTINUED) Problem Possible Solutions 11. DRAIN FLOWS CONTINUOUSLY A. Remove piston assembly and inspect bore. Remove foreign material and check control in various regener- A. Foreign material in control ation positions B. Internal control leak B. Replace seals and/or piston assembly C.
  • Page 31 MASTER PROGRAMMING GUIDE (CONTINUED) MASTER PROGRAMMING - 89 UPFLOW Master Programming (V1.5) PRESS MENU KEY AND SCROLL TO ‘MAIN MENU’. THEN PRESS ‘SET’ TILL IT BEEPS. SCROLL TO ADVANCED MENU BRINE BACK WASH RINSE BRINE AUXILIARY SERVICE BACKLIGHT HISTORY SALT REMINDER ALARM SALT RINSE...

  • Page 32: Advanced Menu Upflow

    ADVANCED MENU UPFLOW MENU Press “MENU” key . Press - to advance to Advanced Menu. Press and hold “SET” MENU PRESS “MENU” KEY AND SCROLL TO “MAIN MENU”. THEN MENU MENU 5 seconds or until you hear a beep. Press to choose menu option.

  • Page 33: Main Menu Upflow

    MAIN MENU UPFLOW MENU Press “MENU” key . Press - to advance to Advanced Menu. Press and hold “SET” MENU MENU 5 seconds or until you hear a beep. Press to choose menu option. Press MENU MENU MENU MENU “SET” to enter.

  • Page 34: Diagnostic Screen

    DIAGNOSTIC SCREEN MENU Press “MENU” key Press - to advance to Main Menu Press “SET” or until you hear a beep. MENU MENU PRESS “MENU” KEY AND SCROLL TO “MAIN MENU”. THEN MENU MENU Press to advance to Advanced Menu Press and hold “SET” 5 seconds or until you hear a beep.

  • Page 35: How To Set Date And Time, Manual Regeneration And Dealer Information

    HOW TO SET DATE AND TIME, MANUAL REGENERATION AND DEALER INFORMATION MENU PRESS “MENU” KEY AND SCROLL TO “MAIN MENU”. THEN PRESS “SET” TILL IT BEEPS. MENU Press “MENU” key PRESS “MENU” KEY AND SCROLL TO “MAIN MENU MENU MENU Press to change menu option.

  • Page 36: Warranty

    Canature WaterGroup™ warrants that your new water conditioner is built of quality material and workmanship. When properly installed and maintained, it will give years of trouble free service. Seven Year Complete Parts Warranty Canature WaterGroup™ will replace any part which fails within 84 months from date of manufacture, as indicated by the serial number, provided the failure is due to a defect in material or workmanship.

This manual is also suitable for:

Hto-200Hto-150Hto-250Hto-300

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