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Troubleshooting
Summary of Contents for National Datacomm Corporation InstantWave
- Page 1 PCI/PC Card 2Mbps Wireless LAN User’s Guide P/N: 85-506300-00 Rev. A1 March 2000 National Datacomm Corporation 4F, No. 24-2, Industry East 4th road Science Park, Hsin-Chu Taiwan, R.O.C. Technical Support E-mail: techsupt@ndc.com.tw NDC World Wide Web www.ndc.com.tw...
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Page 2: Fcc Warning
TRADEMARKS NDC and InstantWave are trademarks of NDC Communications, Inc. All other names mentioned in this document are trademarks/registered trademarks of their respective owners. NDC provides this document “as is,” without warranty of any kind, neither expressed nor implied, including, but not limited to, the particular purpose. NDC may make improvements and/or changes in this manual or in the product(s) and/or the program(s) described in this manual at any time. -
Page 3: Packing List
One Diskette for Windows NT • This User’s Guide The PC Card package should contain the following items: • One PC Card • One CD ROM (Windows Driver and Utility program) • One Diskette for Windows NT • This User’s Guide InstantWave PCI/PC Card... -
Page 4: Table Of Contents
Installation in Windows 98 ..................12 Uninstalling the Adapter from Windows 98............13 Installation in Windows NT 4.0 ................14 Uninstalling the Adapter from Windows NT 4.0 ..........16 THE INSTANTWAVE WINDOWS UTILITY PROGRAM....... 17 ..............17 NSTANT TILITY NSTALLATION ............ - Page 5 TECHNICAL SUPPORT....................30 NDC LIMITED WARRANTY..................31 INDEX..........................34 InstantWave PCI/PC Card...
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Page 6: List Of Figures
List of Figures 1. A ..............2 IGURE ETWORK 2. A ..........2 IGURE NFRASTRUCTURE ETWORK 3. A W ) ............3 IGURE IRELESS ROUP 4. R ..........3 IGURE OAMING IN THE OMAIN 5. I ..............5 IGURE NSERTING THE 6. C ......5 IGURE ONNECTING THE DAPTER NTENNA... -
Page 7: Introduction
InstantWave PCI and PC Cards, and also explains how to install and use the InstantWave Utility Program. InstantWave Family The InstantWave PCI and PC Card are part of the InstantWave family of easy to use high performance wireless communication products. The family products include: •... -
Page 8: Glossary
Glossary Wireless Network In the IEEE 802.11 definition, a wireless network is classified as an Ad-Hoc network or an Infrastructure network. Ad-Hoc Network An Ad-Hoc network is formed by a number of wireless stations (without an Access Point) communicating via radio waves. For the users, the shared resources on the wireless network appear exactly as they would on a regular wired network. -
Page 9: Figure 3. A Wireless
2.4835 GHz), Spain (2.445 GHz – 2.475 GHz), France (2.4465 GHz – 2.4835 GHz). If a user wants to use InstantWave in a country not listed above, he/she needs to check with their government’s regulating body to find the correct frequency band to use. - Page 10 Access Point An Access Point (AP) provides a transparent bridged connection between a wired network and a wireless network and allows wireless stations to communicate with devices attached to a wired network. It manages the flow of data packets from the wired LAN to the Wireless LAN and vice versa.
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Page 11: Getting Started
This section explains how to quickly setup a wireless station. Hardware Installation PCI Card Installation To install the InstantWave PCI Card into a computer, simply follow these steps: step1. Turn off the power to your computer and all peripherals and unplug the power cord from the wall socket step2. -
Page 12: Pc Card Installation
Repeat the above procedure to fit an InstantWave card into each of the other computers to be networked PC Card Installation The PC Card fits into a Type II or Type III PCMCIA slot. The antenna is encased in a plastic case, in line with the main body of the PC card, such that it extends outside the PCMCIA slot when the card is inserted. -
Page 13: Driver Installation/Uninstallation
Procedure A (For Windows 95 versions 4.00.950 and 4.00.950a) step1. Turn on the power and start Windows 95 step2. Windows 95 will detect the adapter and the New Hardware Found dialog box will open (Figure 9) Figure 9. New Hardware Found InstantWave PCI/PC Card... -
Page 14: Figure 10. Installf
Figure 10. Install From Disk step4. Insert the InstantWave CD-ROM in the CD drive. The driver is in the root directory of the CD-ROM. Type D:\ (or whatever your CD drive is) and click OK. The system will copy the driver files to the Windows 95 system step5. -
Page 15: Figure 12. Updated
The following dialog boxes will be displayed Figure 13. Insert Disk Figure 14. Copying Files step6. Click OK on each screen. After the driver files have been copied, setup is complete InstantWave PCI/PC Card... -
Page 16: Figure 15. Networki
After the InstantWave Utility files have been copied, the Network Identification dialog box will open (Figure 15). Enter a unique computer name and the Domain Name (ESSID) of the network to which the wireless adapter will connect Figure 15. Network Identification step8. -
Page 17: Uninstalling The Adapter From Windows 95
You may need to uninstall your adapter for the following reasons: The installation fails or is interrupted by unknown factors. If this happens the InstantWave Adapter will be marked with an exclamation mark “!” in Device Manager. Uninstall the adapter using methods described below and then restart your computer. -
Page 18: Installation In Windows 98
Installation in Windows 98 Driver installation and uninstallation in Windows 98 is basically the same as that of Windows 95 OSR2. Complete the following procedure to install the driver program for Windows 98. step1. Turn on the power and start Windows 98 step2. -
Page 19: Uninstalling The Adapter From Windows 98
Click Start/Settings/Control Panel, and double-click the Network icon, then highlight the InstantWave adapter driver entry step2. Click the Remove button to remove the old InstantWave adapter driver step3. Click OK. The system will ask you to restart the PC. Click Yes... -
Page 20: Installation In Windows Nt 4.0
Interrupt number and I/O address will be shown. Users can specify a different Interrupt number and I/O address for this adapter if there is a conflict with an existing card in the computer Figure 22. InstantWave Adapter Setup Wave Instant PCI/PC Card... -
Page 21: Figure 23. Select The Figure 24. Set Roaming
Click OK. The InstantWave PCI Adapter Setup dialog box will open (Figure 23). Select the Network Type and Carrier Set. If the station is connected to an Access Point, Infrastructure mode must be specified. Select Ad Hoc mode to make a peer to peer connection to other wireless stations. -
Page 22: Uninstalling The Adapter From Windows Nt 4.0
Enter a Security ID and click OK. Windows NT will begin copying files step13. The InstantWave Adapter will now be shown on the Adapters card in the Network configuration box. Click Close step14. If the user needs to bind the adapter to TCP/IP, then the TCP/IP protocols must be added step15. -
Page 23: The Instantwave Windows Utility Program
The InstantWave Windows Utility Program The InstantWave Utility program is a Windows-based application that allows users to monitor and configure the wireless adapter. The program includes a Network Watcher tool that allows users to determine the best location to place the InstantWave products, or to diagnose the wireless network for problems. -
Page 24: Using The Instantwave Utility Program
The setup program will copy the necessary files into the specified directory. File copying progress will be displayed in the InstantWave utility setup screen. Check I would like to launch InstantWave Utility, and click OK . The InstantWave Information dialog box will be displayed step5. -
Page 25: Figure 30. Preferences
Network Watcher • Signal Quality Indicator • Throughput Monitor step5. Right-click the InstantWave Utility toolbar. Four functions are provided: § Move is used to move the toolbar to a suitable screen position § Close is used to close the Toolbar §... -
Page 26: Adapter Properties
Configuration Configuration displays, and allows you to modify, some important parameters of the InstantWave adapter. All parameter changes are saved and are referred to by the InstantWave driver when the system boots. Therefore, most of the parameter changes require a system reboot to make them effective. Changes to Enable Roaming do not require a system reboot. -
Page 27: Figure 33. Wirelessa
The window is divided into three sections as described below: • Basic Information - This section contains the manufacturer’s name and the InstantWave MAC firmware version number. The information is read from the MAC firmware of the InstantWave card InstantWave PCI/PC Card... -
Page 28: Figure 34. Troubleshooting
• Hardware Configuration Information - Shows the adapter bus type, IO address, IRQ number, and the station MAC address • Adapter Status - Displays the adapter’s working status Troubleshooting Should a problem be encountered using the wireless adapter that cannot be resolved using the ‘Troubleshooting’... -
Page 29: Network Watcher (Infrastructure)
Computer Name and Node Address (MAC ID)s) that are currently connected in the same Group as this station (Figure 36). The inactive timer counts the period that there is no traffic between it and the other connected stations. Figure 36. Network Watcher (Ad-Hoc) InstantWave PCI/PC Card... -
Page 30: Signal Quality Indicator
Figure 38. View Station Throughput The graph shows the amount of transmitted/received bits from/to this station. Uninstalling the Utility Program Should you wish to uninstall the InstantWave Utility program, click Start/Programs/InstantWave Utility/Uninstall InstantWave Utility Or complete the following steps: step1. -
Page 31: Software Upgrade Procedures
In Control Panel, click the Network icon, then highlight the InstantWave adapter driver entry step2. Click the Remove button to remove the old InstantWave adapter driver step3. Click Close. The system will ask you to reboot the PC. Click Yes After removing the old InstantWave adapter driver, follow the installation procedure for your operating system. -
Page 32: Troubleshooting
If an entry exists, delete it from the list, and exit the Control Panel/System folder Reboot the computer and re-install the adapter driver The InstantWave adapter driver cannot be started. Windows displayed a driver startup problem message window • IRQ conflict with other device Open Control Panel/System/Device Manager/Network Adapters. -
Page 33: Windows Nt 4.0
If an InstantWave adapter entry exists, remove it from the list and exit the Control Panel/Network dialog box Reboot the computer and re-install the adapter driver The InstantWave adapter driver cannot be started and the adapter LEDs are not flashing •... -
Page 34: General
General Utility Error Messages Cannot find the Wireless adapter • The Wireless adapter driver is installed, but the wireless adapter is not in the computer slot If you are using the wireless PC card, you will only need to re- insert the PC card into the PCMCIA slot to re-enable the driver. - Page 35 Two stations started at the same time Reboot one station • Different Domain Name (ESSID) Change the ESSID, using the InstantWave utility program, to match that of the other stations on the Ad-hoc network Go to Control Panel/Network/InstantWaveAdapter /Properties/Advanced/ESSID, and change it there...
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Page 36: Technical Support
Technical Support If you are having a problem using an NDC product and cannot resolve it, please note the following information and contact NDC Technical Support: • What you were doing when the error occurred • What error messages you saw •... - Page 37 (3) exhibiting a defect under normal working conditions, can be returned to NDC by following these steps: You must prepare: Ÿ dated proof of purchase Ÿ product model number & quantity Ÿ product serial number Ÿ precise reason for return Ÿ your name/address/email address/telephone/fax InstantWave PCI/PC Card...
- Page 38 Inform the distributor or retailer Ship the product back to the distributor/retailer with prepaid freight. The purchaser must pay the shipping freight from the distributor/retailer to NDC. Any package sent C.O.D. (Cash On Delivery) will be refused Charges: Usually RMA (Returned Material Authorization) items will be returned to the purchaser via Airmail, prepaid by NDC.
- Page 39 EC DECLARATION OF CONFORMITY For the following equipment: Product Name: : InstantWave Wireless PCI/PC Card Model Number: : NW610A (PC Card) NW630A (PCI Card) Produced by: Manufacturer’s : NATIONAL DATACOMM CORPORATION Name Manufacturer’s : 2F, NO. 28, INDUSTRY EAST 9TH ROAD...
- Page 40 Windows 95 ......11 ............22 from Windows 98 ......13 from Windows NT 4.0....16 the Utility Program.......24 Icons............18 Upgrades ..........25 InstantWave Utility ......25 Infrastructure Network.......2 PCI/PC Card ........25 Installation in Windows 95.........7 Using the Utility Program....18 Utility Installation......17 in Windows 98.......12...
- Page 41 Utility Tools ........18 Wireless Cell........3 Wireless Domain.......21 View Station Throughput ....24 Wireless Domain Name ....20 Wireless Network Type....17 InstantWave PCI/PC Card...
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