CMP PhoneSuite Using Manual

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Using the PhoneSuite™ Console

Answering Calls

Answer incoming call

Transfer call to extension

Transfer call to trunk

Cancel transfer in progress

Making Calls

Call Extensions

Make a phone call on a trunk

Transfer call to extensions

(after console places the call)

Transfer call to trunk

(after console places the call)

Cancel transfer in progress

Hold

Place a call on hold

Pick up call from hold

Voice Messages

Call an extension's voice mail

Transfer a call to voice mail

Retrieve and extension's voice

mail messages

Miscellaneous

Page (if connected)

Conference call (first make each call

and put it on hold

Park active trunk in a slot for

person to answer from any feature-

enabled extension

Retrieve parked call that was not

picked up by an extension

Set console time and date

Reset console display

Command prompting

Press flashing call button

Dial extension number

Dial "9" (or "8" or "81"-"89") then

the phone number

Press "D"

Dial extension number

Dial "9" (or "8" or "81"-"89")

then the phone number

Select unlit "Call" button

Press "D"

Press the "Call" button the call is on

Press the flashing "Call" button the call is holding on

Dial extension number

Dial "55"

Talk into handset

Press "C"

Press flashing call button for each person to add to

the conference (max. of 3, one must be trunk)

Press "C"

Dial the slot number that is displayed

Dial "A44"

Dial the trunk number of the parked call

Dial "

Dial "1" to set time, "2" to set date

Press "D" (to completely reset console, press Reset button)

Press "AA" and keep pressing "A" to scroll through commands

Press "C"

Dial extension number

Dial "9" (or "8" or "81"-"89")

then the phone number

Dial "8"

Dial "8" and extension number

again

Press "D" when done

Press "C"

Table of Contents

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Summary of Contents for CMP PhoneSuite

Page 1 Using the PhoneSuite™ Console Answering Calls Answer incoming call Press flashing call button Transfer call to extension Dial extension number Press “C” Transfer call to trunk Dial “9” (or “8” or “81”-“89”) then Press “C” the phone number Cancel transfer in progress Press “D”...
Page 2 Trunk Alarm and enter a trunk number to access that trunk directly to check in ALL extensions (PhoneSuite model 112 only) and enter extension number to clear that extension’s phone bill and enter extension number to revive that extension’s phone bill (revived calls may not be...