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RED ROCKET Installation Instructions Manual

Board, original solution for realtime 4k rgb playback and realtime r3d transcoding
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RED ROCKET
I N S TA L L AT I O N I N S T R U C T I O N S
R E D R O C K E T
R E D . C O M

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  • Page 1 RED ROCKET I N S TA L L AT I O N I N S T R U C T I O N S R E D R O C K E T R E D . C O M...

  • Page 2: Table Of Contents

    Download Driver and Firmware Install RED ROCKET Driver Upgrade RED ROCKET Firmware Validate RED ROCKET Installation Chapter 4: Set Up RED ROCKET in REDCINE-X PRO Set Up Decoding and Error Message Preferences Set Up Video Out Chapter 5: Troubleshoot Your RED ROCKET...

  • Page 3: Disclaimer

    While thought to be accurate, the information in this document is not expressly approved by the party responsible for compliance provided strictly “as is” and RED will not be held responsible for is- could void the user’s authority to operate this equipment. To ensure sues arising from typographical errors or user’s interpretation of the...

  • Page 4: Safety Instructions

    RED ROCKET board, DO NOT attempt If the RED ROCKET board is not used in compliance with the safety to perform any servicing other than the instructions, the warranty and all resulting liability claims will be procedures that are recommended in the void.

  • Page 5: Chapter 1: Red Rocket Introduction

    (4K requires the RED ROCKET Breakout Box available at www.red.com/store). ® Up to six (6) RED ROCKET cards may be used in one system to boost system performance when working with R3D files. The RED ROCKET supports all MYSTERIUM and MYSTERIUM-X formats.

  • Page 6: Red Rocket Components

     DMS-59 to Dual DVI-I Y Splitter Cable HOW TO HANDLE THE RED ROCKET When handling the RED ROCKET, hold the card by the metal of the DVI slot filler and the corners of the card. Avoid touching the connectors and the black fan enclosure.

  • Page 7: Chapter 2: Install Red Rocket

    SELECT A PCIE SLOT Since the majority of Thunderbolt expansion chassis do not have x8 slots, install the RED ROCKET in the slot that has the highest number of electrical PCIe lanes. Refer to the Thunderbolt expansion chassis’ manual to determine which slot has the most number of electrical PCIe lanes and can accommodate the card.

  • Page 8: Red Rocket Board

    R E D R O C K E T I N S TA L L AT I O N I N S T R U C T I O N S RED ROCKET BOARD NOTE: Your RED ROCKET may be either green or red. Earlier models are green, and later models are red. How- ever, there is no difference in functionality between the different models.

  • Page 9: Hd-Sdi Slot Filler

    BNC connector for an output of digital video signals (serial digital interface, port B); output of the second stream of RGB in dual-link mode NOTE: When the RED ROCKET Breakout Box is on and connected to the RED ROCKET board, the SDI outputs of the RED ROCKET board will become inoperative.
  • Page 10 NOT to any of its attached parts. 7. Line up the RED ROCKET connectors with the slot, and then gently but firmly press the card into the slot. Insert RED ROCKET NOTE: To prevent damage to your system and the RED ROCKET, DO NOT rock the card or use excessive force when installing the RED ROCKET.
  • Page 11 C. If necessary, fasten the HD-SDI slot filler into the slot. D. Connect the SDI Out A cable on the HD-SDI slot filler to the SDI Out A connector on the RED ROCKET. E. Connect the SDI Out B cable on the HD-SDI slot filler to the SDI Out B connector on the RED ROCKET.

  • Page 12: Chapter 3: Install Driver And Firmware

    To install the RED ROCKET driver on Mac OS X, follow the instructions below: 1. Ensure that you have already downloaded the RED ROCKET Installer. For more information about how to download the RED ROCKET Installer, go to “Download Driver and Firmware” on page 2.
  • Page 13 R E D R O C K E T I N S TA L L AT I O N I N S T R U C T I O N S 4. Click Continue on the Install RED Rocket window.
  • Page 14 A window opens, notifying you that you must shut down your computer after the software finishes installing. 8. Click Continue Installation. A progress bar displays during the installation. The message “Install Succeeded” displays when installation is complete. COPYRIGHT © 2015 RED.COM, INC 955-0035, REV-D...
  • Page 15 9. Click Shut Down to finish installing the software. Your computer shuts down. 10. If the RED ROCKET is in a Thunderbolt chassis, disconnect power from the Thunderbolt chassis after the computer fully shuts down. 11. Wait a minimum of 60 seconds.
  • Page 16 5. Expand Other devices, right-click Multimedia Video Controller, and select Properties. NOTE: Your Device Manager may display multiple instances of Multimedia Video Controller; you can select any of these instances. The Multimedia Video Controller Properties window opens. COPYRIGHT © 2015 RED.COM, INC 955-0035, REV-D...
  • Page 17 6. Click Update Driver. The Update Driver Software - Multimedia Video Controller window opens. 7. Click Browse my computer for driver software. 8. Click Browse on the Update Driver Software - Multimedia Video Controller window. COPYRIGHT © 2015 RED.COM, INC 955-0035, REV-D...
  • Page 18 10. Click Next on the Update Driver Software - Multimedia Video Controller window. 11. If the Windows Security window opens, select the Always trust software from “RED.COM, Inc.” check box and click Install. COPYRIGHT © 2015 RED.COM, INC...

  • Page 19: Upgrade Red Rocket Firmware

    To upgrade the RED ROCKET firmware, follow the instructions below: 1. Ensure that you have already downloaded the RED ROCKET Installer. For more information about how to download the RED ROCKET Installer, go to “Download Driver and Firmware” on page 12.
  • Page 20 5. Close the terminal/command window. 6. Shut down the computer. DO NOT simply restart the computer. 7. If the RED ROCKET is in a Thunderbolt chassis, disconnect power from the Thunderbolt chassis after the computer fully shuts down. 8. Wait a minimum of 60 seconds.

  • Page 21: Validate Red Rocket Installation

    R E D R O C K E T I N S TA L L AT I O N I N S T R U C T I O N S VALIDATE RED ROCKET INSTALLATION After installation, verify that the computer recognizes the RED ROCKET board. VALIDATE RED ROCKET INSTALLATION (MAC OS X) 1.
  • Page 22 The RED ROCKET board is listed as one of the video cards. VALIDATE RED ROCKET INSTALLATION (WINDOWS) Follow the instructions below to ensure that your system’s Device Manager recognizes the RED ROCKET: 1. Click Start, right-click Computer, and select Properties.
  • Page 23 R E D R O C K E T I N S TA L L AT I O N I N S T R U C T I O N S 3. Expand Sound, video and game controllers, right-click RED Rocket, and select Properties.

  • Page 24: Chapter 4: Set Up Red Rocket In Redcine-X Pro

    Show Rocket Error dialog on startup: Select this to display an error in the Status panel when the RED ROCKET is installed in a lane slower than a x8 slot. For example, if your RED ROCKET is installed in a Thunderbolt chassis, you will see this error because Thunderbolt is limited to x4 open lane speeds.

  • Page 25: Set Up Video Out

    R E D R O C K E T I N S TA L L AT I O N I N S T R U C T I O N S SET UP VIDEO OUT With the RED ROCKET, you can do video out in REDCINE-X PRO. At this time, you cannot do video out with a third party application.

  • Page 26: Chapter 5: Troubleshoot Your Red Rocket

     If your RED ROCKET is installed in a Thunderbolt chassis, you will see this error because Thunderbolt is limited to x4 open lane speeds.  To disable this warning, go to REDCINE-X PRO > RED ROCKET icon, and deselect the Show Rocket Error dialog on startup check box.

  • Page 27: Thunderbolt Chassis Installations

    REDCINE-X PRO DOES NOT RECOGNIZE RED ROCKET IN THUNDERBOLT CHASSIS SYMPTOM A RED ROCKET is installed in a Thunderbolt chassis that is connected to your Mac Pro. The Mac Pro recog- nizes the RED ROCKET, but REDCINE-X PRO does not. EXPLANATION A Thunderbolt chassis is hot-swappable, but the RED ROCKET is not.

  • Page 28: Appendix A: Technical Specifications

    R E D R O C K E T I N S TA L L AT I O N I N S T R U C T I O N S TECHNICAL SPECIFICATIONS TECHNICAL DATA CAUTION: The chassis of the computer system where the RED ROCKET board is installed must be equipped ® with sufficient ventilation to ensure proper cooling.

  • Page 29: Supported Input Formats

    R E D R O C K E T I N S TA L L AT I O N I N S T R U C T I O N S SUPPORTED INPUT FORMATS NOTE: RED ROCKET does not support RED DRAGON or RED DRAGON MONOCHROME formats. ® ® RED ROCKET AND RED ROCKET-X COMPATIBILITY RED ROCKET RED ROCKET-X DSMC RED DRAGON — √...

  • Page 30: Appendix B: Dvi-I Cable Pinout

    DVI-I CABLE PINOUT DIGITAL VIDEO INTERFACE This section provides the pinout for the two (2) male DVI-I output connectors on each DMS-59 to Dual DVI-I Y Splitter Cable that is included with the RED ROCKET ® DVI-I Output Connector SIGNAL...

  • Page 31: Appendix C: Video Rasters

    RASTERS SUPPORTED OUTPUT VIDEO RASTERS The following table shows some of the supported output video rasters. A supported output video raster is a raster that can be directly outputted by the RED ROCKET ® All frequencies indicate the frame rate.
  • Page 32 COPYRIGHT© 2015 RED.COM, INC. All trademarks, trade names, logos, icons, images, written material, code and product names used in associa- tion with the accompanying product are the copyrights, trademarks or other intellectual property owned and controlled exclusively by RED.COM, INC.

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