ooma 700-0147-100 Quick Start Manual

Before you begin

Quick Start Guide

High-Speed
Internet with WiFi
Ooma Telo
with Wireless + Bluetooth Adapter
The Ooma Wireless + Bluetooth Adapter
enables your Ooma Telo ® or Ooma Office
Base Station to connect to the Internet
wirelessly using your Wi-Fi network. This
gives you the flexibility to install your device
anywhere in your home or office where you
have access to Wi-Fi.
When used with the Ooma Telo, the built-in
Bluetooth function also links your mobile
phone to your Telo to receive incoming calls
through your home telephones, giving you
an additional level of convenience.
NOTE: Bluetooth functionality is not supported
on Ooma Office Base Station devices.
700-0147-100
Troubleshooting
If you run into any issues when setting up Can't connect to setup.ooma.com:
Wi-Fi access, try these corrective steps:
Check that your computer is connected to
the HOME NETWORK port of the Ooma
• Press firmly to make sure the Wireless +
device and that the Ethernet cable is
Bluetooth Adapter is plugged in all the way
plugged in securely. The LED next to the
• Try re-inserting the Wireless + Bluetooth
port should be lit green. Make sure your
Adapter and rebooting your Ooma device
computer is configured to automatically
• Move the Ooma device closer to your Wi-Fi
request an IP address. Also, try browsing to:
router or access point (to make sure it is http://172.27.35.1 instead.
not out of range)

Voice quality is poor:

• Repeat the directions in Step 3 to rescan
Check the signal quality on the Wireless
and reconfigure your wireless network
section on setup.ooma.com. Try moving
settings
the Ooma device closer to your wireless
• If you are connecting to a Wi-Fi network
router or access point. See if there is high
with a hidden SSID, it won't show up in
network traffic (such as streaming video)
the automatic scan. Click "Next" after
that could impact the quality of your phone
scanning for wireless networks and
calls.
manually configure your wireless settings
• Verify that your Ooma device works with Need Assistance?
Check out these resources for troubleshooting
a hardwired Ethernet connection to your
guides or additional help:
router
Online knowledgebase: www.ooma.com/support
User manuals: www.ooma.com/userguide
• Reboot your Ooma device and Wi-Fi router
Community forum: forums.ooma.com
or access point
Live customer care: 1-888-711-6662 (US)
1-866-929-6662 (Canada)
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Step 1

Install the Adapter

Mobile
Before you get started, make sure your
Phone
Ooma device is working with a hardwired
Ethernet connection. Then find a convenient
place to put your Ooma device. It should
be centrally located in your home or office
and have good Wi-Fi signal strength. Also,
to use the Bluetooth function, you'll want
to place the Telo within Bluetooth range of
where you normally charge your cell phone.
Make sure the adapter is properly aligned
Setting up the Wireless + Bluetooth Adapter USB
with the port on the back of your
will take about 10 minutes. You'll need: Ooma device and plug it in. Press firmly to
ensure that the adapter is inserted all the
• A desktop or laptop computer with
way in, but do not use excessive force.
an Ethernet port
Rotate it upward for optimal reception.
• An Ethernet cable
You will first set your device to connect to
your Wi-Fi network. Then, you will set up
Bluetooth and pair your Bluetooth devices.
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Limited Warranty
What this Warranty Covers. Ooma agrees to physical damage, improper installation, abnormal
provide a limited warranty to the holder of a valid operation or handling that is contrary to operation
proof of purchase ("Consumer" or "you") that the instructions, neglect, acts of god, inundation, fire,
Ooma Wireless + Bluetooth Adapter contained water or other liquid intrusion, or force major; or (d)
in this package ("Product") is free from material any Product that has been damaged due to repair,
defects in material and workmanship, subject to alteration, or modification by anyone other than
the exclusions noted below. This limited warranty an authorized service representative of Ooma;
extends only to the Consumer for Products or (e) any Product to the extent that the problem
purchased and used in the United States of experienced is caused by signal conditions,
America or Canada. network reliability or cable or antenna systems;
or (f) any Product whose identifying information
What Ooma Will Do. During the warranty period,
has been removed, altered or rendered illegible;
Ooma or its authorized service representative will
or (g) any Product purchased, used, serviced, or
repair or replace, at its option, without charge, a
shipped for repair from outside the United States
Product which is found to be materially defective
or Canada, or that is returned without a valid proof
in materials or workmanship and returned to
of purchase; or (h) any indirect or consequential
Ooma. Ooma, at its option, may use new or
harm caused as a result of any defect or failure of
refurbished replacement parts to repair the
the Product to properly operate, including without
Product, or may replace the Product with a new
limitation lost data or inability to communicate.
or refurbished product having the same or
similar function. How to Get Warranty Service. To obtain
warranty service, call Customer Support toll-
How Long this Warranty Lasts. This limited
free at 1-888-711-6662 (US) or 1-866-929-6662
warranty shall expire one (1) year from the date of
(Canada) for detailed information, including
the Product purchase. Replacement or refurbished
instructions on how and where to return your
parts and products are warranted for the original
Product and on any applicable costs associated
Product warranty period. This warranty terminates
with a repair, replacement or exchange. You may
if you sell or transfer your Product.
be required to provide proof of purchase before
What this Warranty Excludes. This limited obtaining warranty service, and it is your sole
warranty does not cover: (a) the cost of shipping responsibility to maintain such proof (e.g., a sales
and handling for returned and replacement receipt). Returned products that are determined
products, or damage or loss during shipment not to be materially defective will be subject
for warranty service; or (b) any software (which to a handling fee. If you disagree with any of
is governed exclusively by the licensing terms of our decisions with respect to warranty service,
such software); or (c) any Product that has been
you have the right to contest that decision as
subjected to misuse, accident, shipping or other permitted under applicable laws and regulations.
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Step 2 Connect a computer Step 3

Configure wireless settings

to your Ooma device
Use your Ethernet cable to connect a On the computer you connected to your
HOME NETWORK
computer to the port Ooma device, open up a web browser and
of your Ooma device. navigate to http://setup.ooma.com. Click
on the Wireless tab on the left and follow
the directions on the screen to link your
Ooma device to your home Wi-Fi network.
NOTE: You'll need the name of your home
Wi-Fi network and the associated password.
3 4
How State Law Applies. This limited warranty LIABILITY IS BASED. SOME STATES AND/OR
COUNTRIES DO NOT ALLOW LIMITATIONS
gives you specific legal rights. You may also have
ON HOW LONG AN IMPLIED WARRANTY
other rights which vary from state to state.
LASTS, AND/OR DO NOT ALLOW THE
Limitation on Liability. THIS WARRANTY IS
EXCLUSION OR LIMITATION OF INCIDENTAL OR
THE COMPLETE AND EXCLUSIVE WARRANTY
CONSEQUENTIAL DAMAGES, SO THE ABOVE
AGREEMENT FOR THE PRODUCT BETWEEN
LIMITATIONS AND/OR EXCLUSIONS MAY NOT
YOU AND OOMA. NO ONE IS AUTHORIZED
APPLY TO YOU. IF SUCH IS THE CASE, TO
TO MAKE MODIFICATIONS TO THIS LIMITED
THE EXTENT PERMITTED BY APPLICABLE
WARRANTY AND YOU SHOULD NOT RELY
LAW, OOMA LIMITS THE DURATION OF ANY
ON ANY SUCH MODIFICATION. OOMA
IMPLIED WARRANTIES TO THE DURATION
RESERVES THE RIGHT TO CHANGE ITS
OF THIS EXPRESS LIMITED WARRANTY.
LIMITED WARRANTY WITHOUT PRIOR NOTICE
FOR FUTURE SALES. OOMA DISCLAIMS

Safety Information

ALL OTHER WARRANTIES WITH RESPECT
TO ITS PRODUCTS, WHETHER EXPRESS,
When using the Ooma Wireless + Bluetooth
IMPLIED, STATUTORY OR OTHERWISE, Adapter, basic safety precautions should always
INCLUDING WITHOUT LIMITATION, COURSE
be followed to reduce the risk of fire, electric
OF DEALING, TRADE USAGE OR PRACTICE
shock, damage to equipment, loss of property,
OR THE WARRANTIES OF MERCHANTABILITY,
severe injury to persons or even loss of life,
FITNESS FOR A PARTICULAR PURPOSE, TITLE,
including the following:
OR NON-INFRINGEMENT OF THIRD PARTY
• Do not use this equipment and all related
RIGHTS. MOREOVER, OOMA SHALL NOT BE
accessories near or under water
LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL
• Avoid using this product during an electrical
DAMAGES OF ANY NATURE ARISING OUT storm. There may be a remote risk of electric
OF, OR IN CONNECTION WITH, THE LIMITED
shock from lightning
WARRANTY OR THE USE OR PERFORMANCE
• Do not store or keep the product within reach
OF ANY PRODUCT, WHETHER BASED ON
of children
CONTRACT OR TORT, INCLUDING NEGLIGENCE,
OR ANY OTHER LEGAL THEORY, EVEN IF WE • Do not disassemble the product. It contains no
HAVE BEEN ADVISED OF THE POSSIBILITY
user-serviceable parts
OF SUCH DAMAGES. THE TOTAL AGGREGATE
• The product is only intended for installation and
LIABILITY BY OOMA FOR DAMAGES OF
use with the Ooma Telo and Ooma Office Base
ANY NATURE, REGARDLESS OF FORM,
Stations device and not for any other purposes
ACTION OR FORESEEABILITY, SHALL IN NO
EVENT EXCEED THE AMOUNT PAID BY YOU
TO US FOR THE PRODUCT UPON WHICH
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Configure Your Bluetooth settings
Congratulations, you've
gone wireless!
The embedded Bluetooth function allows
you to link your cell phone to your home
You may now disconnect the hardwired
telephone system through the Ooma Telo.
Ethernet cable connecting your Ooma
Now incoming calls on your cell phone
device to your modem or router. You're
free to move your Ooma device to a more will ring on your cell phone AND home
central location in your home or office! phone and you can use any of your home
phones to answer the call. Prevent missed
Next time you power up, your Ooma device
calls, avoid dropped calls, and enjoy
will connect to the Internet wirelessly
through your Wi-Fi network. As before, the ergonomics of talking on your home
your Ooma device will be ready for use telepheone. You can pair up to seven
when the Ooma logo turns blue. Pick up
Bluetooth devices to your Telo.
the phone connected to your Ooma device
and listen for the musical Ooma dialtone

Pairing a Mobile Phone

to confirm that you are ready to make and
receive calls. Step 1 Put the Telo into pairing mode
Put your Ooma Telo into pairing mode by
If your Ooma device is not able to connect
* *
dialing # # 5 0 1 from any phone connected
wirelessly, see the Troubleshooting section
on the back for corrective actions you can to your Ooma Telo. You will hear three beeps
try. Keep in mind that plugging an Ethernet when the Telo goes into pairing mode.
cable into the TO INTERNET port will
Step 2 Add the Telo as a Bluetooth device
override use of the Wireless Adapter.
Next, open the Bluetooth settings menu on
your cell phone and go through the process
IMPORTANT: If your Ooma device used to
be set up in between your modem and router of adding a "Headset" or "Hands free" type
prior to installing the Wireless + Bluetooth
of device. Your mobile phone should find
Adapter, be sure to reconnect your router to
your Ooma Telo. Select it and complete the
your modem directly and then power cycle
pairing process by entering a PIN of 0000.
both devices.
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The FCC Wants You to Know
Changes or modifications to this equipment not
expressively approved by the party responsible
This device complies with part 15 of the FCC
for compliance, or operation of this product in any
rules. Operation is subject to the following two
way other than as detailed to by the User Manual
conditions: (1) This device may not cause harmful
could void the user's authority to operate this
interference, and (2) This device must accept
equipment.
any interference received, including interference
that may cause undesired operation. Privacy of To insure the safety of many users, the FCC
communication may not be ensured when using has established criteria for the amount of radio
this device. frequency energy various products may produce
depending on their intended use. This product has
This equipment has been tested and found to
been tested and found to comply with the FCC's
comply with the limits for a Class B digital device,
exposure criteria.
pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection DO NOT DISASSEMBLE THIS EQUIPMENT.
against producing harmful interference in a It does not contain any user serviceable
residential installation. This equipment generates, components. Changes or modifications to this
product not expressly approved by Ooma, or
uses, and can radiate radio frequency energy
and, if not installed and used in accordance with operation of this product in any way other than as
the instructions, may cause harmful interference detailed by the owner's manual, could void your
to radio communications. However, there is no authority to operate this product.
guarantee that interference will not occur in a
Should you experience trouble with this
particular installation. If this equipment does
equipment, please contact Ooma customer
cause harmful interference to radio or television
service at 1-888-711-6662. If the equipment
reception, which can be determined by turning the
is causing harm to the telephone network,
equipment off and on, the user is encouraged to
the telephone company may request that you
try to correct the interference by one or more of
disconnect the equipment until the problem
the following measures:
is resolved.
• Reorient or relocate the receiving antenna,
NOTICE: According to telephone company
• Increase the separation between the equipment
reports, AC electrical surges, typically resulting
and receiver be a remote risk of electric shock from lightning strikes, are very destructive to
from lightning
telephone equipment connected to AC power
sources. To minimize damage from these types of
• Connect the equipment into an outlet on a different
surges, a surge arrestor is recommended.
circuit than the one the receiver is connected to
• Consult the dealer or an experienced radio/TV To ensure the safety of users, the FCC has
established criteria for the amount of radio
technician for help.
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Pairing a Bluetooth headset

Step 1 Access the Bluetooth setup page
Use the computer that you connected to the
HOME NETWORK
port during the Wireless
setup process and navigate a web browser
to http://setup.ooma.com. Click on the
Bluetooth tab on the left.
Step 2 Put your headset in pairing mode
Follow the manufacturer's instructions to put
your Bluetooth headset into pairing mode.
Step 3 Add the device
Click on the "Add New Device" button in
your browser. The Telo will scan for nearby
Bluetooth devices and display a list of
devices to choose from. Select your headset
from this list.
Step 4 Complete the pairing process
When you are prompted, enter the Bluetooth
headset PIN code. For most headsets, this
code will be 0000. Click "Yes" to add the
headset and complete the pairing process.
NOTE: You can also use this page to pair
a mobile phone.
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frequency energy that the product may produce
for its intended usage. This product has been
tested and found to comply with the FCC
exposure requirements. The Ooma Telo and Ooma
Office Base Station is to be installed and operated
8 inches (20 cm) or more from the user's body
other than the hands. Use of other accessories
may not ensure compliance with FCC radio
frequency exposure requirements and should be
avoided.

Industry Canada Notice

This Class A/B* digital apparatus complies with
Canadian ICES-003.
This device complies with Industry Canada
licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this
device may not cause interference, and (2) this
device must accept any interference, including
interference that may cause undesired operation
of the device.
Copyright Notices
© 2014 Ooma, Inc. All rights reserved.
Reproduction in whole or in part without written
permission is prohibited. Ooma, the Ooma logo,
Ooma Telo, Ooma Office Base Station, Ooma
Wireless + Bluetooth Adapter, and all other Ooma
company, product and service names and slogans
are trademarks of Ooma, Inc. All other product,
service or brand names are the property of their
respective owners.
Patent pending.
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