Summary of Contents for NatComm DMS
- Page 1 USER GUIDE For Technical Assistance Please Phone: (07) 5596 5128 September 2015...
- Page 2 INSTALLATION DIAGRAM Page 2 National Communications...
-
Page 3: Product Description
PRODUCT DESCRIPTION Our DMS Digital Message Player, is designed to connect to a PABX or other Multi-Line Telephone System to provide : • A High Quality Message On Hold facility. • A High Quality After Hours Announcement. This means that in addition to a High Quality MESSAGE ON HOLD facility, you can now provide a STUDIO QUALITY After Hours announcement to all callers when your office is closed and this message can be of any length. -
Page 4: Answering Machine Operation
Message. If you wish to utilise this capability, you should connect your Answering Machine to the LINE OUT port of DMS, as described on pages 10-11. DMS will then RING your Answering Machine at the completion of your Announcement Message. - Page 5 The other MP3 file is for the ON HOLD MESSAGE. The filename of this message MUST START WITH 002 (or any number up to 019), so that DMS knows that this Message is to be used for On Hold use.
- Page 6 TIME PROGRAMMABLE FILES If your DMS IS fitted with the OPTIONAL Message File Time Programming facility, then you can load : * Up to a Maximum of FIVE Separate ‘On Hold Messages’ * Up to a Maximum of FIVE ‘After Hours Messages’.
-
Page 7: Installation Overview
INSTALLATION - OVERVIEW There are TWO stages involved in the installation of your DMS device. 1) MESSAGE ON HOLD - INSTALLATION This involves connecting DMS to a Telephone System On Hold Port, using a Line Isolation Unit. Please refer to pages 8-9... - Page 8 Place a call to the telephone system, put the call ON HOLD and adjust the volume to a suitable level using the volume pot located on the rear of DMS. Turning the POT clockwise will increase the volume. Page 8...
- Page 9 Connect the Audio Output port of DMS to the Telephone System ON HOLD connection port, using the LIU. Note : If Audio from DMS cannot be heard when calls are placed On Hold, then your Telephone System may need to be programmed to advise it that a MESSAGE on HOLD facility has been fitted to it.
- Page 10 If the volume is too high or too low, you can adjust the volume to a suitable level using the volume pot located on the rear of DMS. Turning the POT clockwise will increase the volume. Note - Changing the volume will also change the volume of the ON HOLD MESSAGE as well, so you will need to set a volume which is suitable for both Message Applications.
- Page 11 ON. Announcement Message Volume Check. Turn On the Announcement facility by pressing the Button located on the top face of DMS. Place a call to the telephone system by dialing your normal telephone number. DMS will then ANSWER your call and play your Announcement Message before hanging up.
- Page 12 MESSAGE ON HOLD OPERATION Once Power is connected and an SD card with both MP3 files is inserted into its Flash Card slot, DMS will begin supplying your MESSAGE ON HOLD message to your Telephone System. It will play the Announcement Message first (once only) before proceeding to ‘loop’...
- Page 13 Internal Speaker which is used as part of our Play Back Check facility. When this option is fitted, DMS outputs it’s Audio Message to the Telephone System, via the LIU, whenever the LIU is connected. DMS will connect it’s Audio Message to the Internal Speaker whenever...
-
Page 14: Programming Options
You must set your Answering Machine to answer calls in less than 5 rings, as DMS will hang up after the 5th ring. You should set the Answering Machine to answer on the minimum ring setting. If an Answering Machine is not to be used, you can set this parameter to 0 to cause the unit to hang up immediately after it finishes the announcement. -
Page 15: Programming Procedure
PROGRAMMING PROCEDURE You MUST connect a standard analogue (residential type) telephone to the Line Out port of DMS to carry out programming via the touch tone keys. TURN OFF POWER TO YOUR UNIT SWITCH ON POWER AND PRESS # (within 30 seconds) On the attached telephone that has been temporarily connected for programming. -
Page 16: Specifications
SPECIFICATIONS Dimensions 165w x 150d x 60h mm Weight 415g Power Supply 240VAC to 12VAC/500mA Power Consumption Idle - 100mA Ringing - 230mA Ringer Equivalence 0.3 REN Connectors RJ 11 6 pin (2 centre) 2.5mm barrel connector ACMA COMPLIANCE : N 782 WARRANTY This device is guaranteed against defects from workmanship for a period...
Need help?
Do you have a question about the DMS and is the answer not in the manual?
Questions and answers