UTC Concord User Manual

Full-featured security system
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C O N C O R D
U s e r ' s G u i d e
Stay
Away
Test System Weekly
Off
A
1
2
3
press both
No Delay
Silent
Pager
B
4
5
6
press both
Features
System
Menu
C
7
8
9
press both
Status
Lights
Bypass
D
0
#
*
Q u i c k G u i d e
B y p a s s S e n s o r s
1
D i s a r m
S y s t e m / C a n c e l A l a r m
A r m s y s t e m t o d e s i r e d l e v e l .
2
P r e s s 1 + C O D E .
P r e s s B Y P A S S + C O D E + S e n s o r N o .
A r m
t o S T A Y
T u r n C H I M E O n / O f f
1
1
C l o s e a l l p r o t e c t e d d o o r s a n d w i n d o w s .
M a k e s u r e s y s t e m i s d i s a r m e d .
2
P r e s s 2 + C O D E .
2
P r e s s 7 + 1 t o t u r n C H I M E o n o r o f f .
3
P r e s s 4 t o a r m d e l a y d o o r s i n s t a n t l y ,
P r o g r a m
U s e r S e t t i n g s
i f d e s i r e d .
1
M a k e s u r e s y s t e m i s d i s a r m e d .
A r m
t o A W A Y
2
P r e s s A o r B t o s c r o l l t h r o u g h m e n u s .
1
C l o s e a l l p r o t e c t e d d o o r s a n d w i n d o w s .
P r e s s # t o s e l e c t o p t i o n o r a c c e p t e n t r y .
2
P r e s s 3 + C O D E .
P r e s s
t o d e s e l e c t o p t i o n o r c a n c e l e n t r y .
3
E x i t p r e m i s e s t h r o u g h d e l a y d o o r .
P r e s s 1 f o r O . . ; p r e s s 2 f o r O N ;
p r e s s 0 - 9 f o r o t h e r e n t r i e s .
Z o n e / S e n s o r N u m b e r
0 1
0 8
0 2
0 9
0 3
1 0
0 4
1 1
0 5
1 2
0 6
1 3
0 7
1 4
S y s t e m
i s O K
A r m e d
R e a d y
Off
Stay
Away
Test System Weekly
A
1
2
3
press both
No Delay
Silent
Pager
B
4
5
6
press both
Features
System
Menu
C
7
8
9
press both
Status
Lights
Bypass
D
0
#
*

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Summary of Contents for UTC Concord

  • Page 1 C O N C O R D U s e r ' s G u i d e Stay Away Test System Weekly press both No Delay Silent Pager press both Features System Menu press both Status Lights Bypass S y s t e m i s O K A r m e d R e a d y...
  • Page 2: Commands At A Glance

    Commands at a Glance CODE Disarm the system. Cancel an accidental alarm. CODE Arm to Level 2—STAY.* CODE Arm to Level 3—AWAY.* Send a police alarm. Press and hold both POLICE buttons for 2 seconds. Send an auxiliary alarm. Press and hold both AUXILIARY buttons for 2 seconds.
  • Page 3: Table Of Contents

    Contents Getting to Know Your Security System ......1 Regular User Code Privileges ......11 The Touchpad Tamper Feature ......11 Overview ..............1 Changing or Erasing User Codes ......11 Changing a User Code ........11 Communicating with the Panel ........1 Erasing a User Code ...........
  • Page 4 Latchkey Opening ...........19 Sensor Test ............25 Basic Latchkey Opening ........19 Resetting Smoke Detectors ........25 Advanced Latchkey Opening ......19 Phone Communication Test .......26 Latchkey Closing ............20 Assigning a Time Schedule to Latchkey Paging ..20 Troubleshooting ..............26 Applying the Latchkey Modifier ......20 Trouble Beeps and Trouble Messages .....26 Silencing Trouble Beeps ........26 Notify by Exception ............21...
  • Page 5: Getting To Know Your Security System

    The module also makes it possible to displays text and allows extensive user programming. get voice feedback from speakers, guiding and informing with spoken prompts and system status reports. Concord...
  • Page 6: Alphanumeric Touchpads

    System disarming System arming Key Beeps Trouble conditions A Key beep is the tone you hear when you press a button on an alphanumeric, fixed display, or handheld wireless Alarm conditions Concord...
  • Page 7: What Happens In An Alarm Condition

    Phone to Operate Your System” on page 23. d e t e c t o r . PROGRAMMED TEXT: Text programmed by your installer to identify sensors, outputs, etc. For example, a sensor could be identified as “Front Door.” Concord...
  • Page 8: Basic System Operations

    Before opening a door or window while inside or out- Using the chime feature. side the home or business. When you wake up in the Delay times. morning and want to get your newspaper, you must Bypassing sensors. disarm the system before opening the door to prevent Concord...
  • Page 9: Arming Level 2-Stay

    2, or Level 2 to Level 3). The Exit Delay time would be applied. Press the Lock button after arming to AWAY (Level 3) to activate the Latchkey feature (must be set up by installer). For more information, see “Latchkey Paging” on page 19. Concord...
  • Page 10: Quick Exit

    During the last 10 seconds of Entry Delay, you’ll hear two opens a protected door or window. When this feature is on, beeps every second. speakers announce, “Sensor name open/closed.” You can Concord...
  • Page 11: Extended Delay

    Your installer can include the (You must have a wireless touchpad in order to do zone number as part of the sensor text. this.) Indirectly — As you are arming, bypass sensors on already-open doors and window. This method should Concord...
  • Page 12: Bypassing A Sensor Directly

    (Bypass). Touchpads with automatically in response to certain events. displays show, “BYPASSED ZONES 01,” or “SEN- SOR 01 BYPASSED,” for example. Your installer may have configured your system so that you can control some output points from your touchpad. Concord...
  • Page 13: Checking The Status Of Your System

    A Full Status combines the Short Status information with added details about specific system features. To activate a Police panic alarm from a touchpad: Press and hold the Police button(s) for 2 seconds. To get a Full System Status: ‚ ‚ Press Concord...
  • Page 14: Lighting During A Police Panic Alarm

    There is not a default Partition Master code. Write parti- temporary use. Regular user codes can be changed in User tion master codes on the User Sheets in Appendix A. Programming and are easily deleted from the system when no longer necessary. Concord...
  • Page 15: Regular User Code Privileges

    00 through 59. CODE Enter the System or Partition Master , then To turn Partition Jump: ƒ ƒ on, press ‚ ƒ Press to exit the programming ƒ off, press menus. ‚ ƒ Press to exit the programming menus. Concord...
  • Page 16: Assigning The System Test Attribute

    To use Silent Arming on demand: menus. From any touchpad, press CODE Within 4 seconds enter: CODE Note If Quick Arm feature is on, an access code is not required. See page 6 for more information. Concord...
  • Page 17: Arming Always Silent

    ‚ ƒ Press to exit the programming menus. To change the volume of the wireless siren: Adjusting the Touchpad Display Hold down the button on the front of the siren for ten seconds until it beeps, then release it. Concord...
  • Page 18: Using The Energy Saver Feature

    “ENERGY SAVER IS ON,” for example. Notification by Pager Your system can notify up to five different pager phone numbers to report system events. The installer can pro- gram any pager to receive pages for one or more of the fol- lowing groups Concord...
  • Page 19: Pager Messages

    E v e n t c o d e System armed to Level 3—AWAY System phone/sensor test S e n s o r n u m b e r o r u s e r n u m b e r System has a trouble condition Concord...
  • Page 20: Creating Time Schedules

    You can create a schedule that begins on one day, and over until they reach a recognizable stop time. stops the next day by using only one time schedule. (The stop time must be within 24 hours of the start time.) Concord...
  • Page 21: Attaching Time Schedules

    Partition Master Press . The touchpad displays “LIGHT n TO Sn x” or “LT n SN x,” (where n is the light number and x is the sensor number). Turning lights on and off according to a time sched- ule. Concord...
  • Page 22: Installer Programmable Lighting

    If a pager holder no longer wishes to receive the reports, ƒ the pager holder needs to contact the installer to turn off to assign the time schedule (“ON”) for this output. this option for that pager. ƒ to make the time schedule inactive for this output. Concord...
  • Page 23: Who Will Be Paged

    User codes. If you would like to include a keychain is one way to send a Latchkey Opening page: touchpad as a latchkey user, contact your installer. Any regular user code can be programmed with this attribute. See “Assigning Code Attributes” on page 11. Concord...
  • Page 24: Latchkey Closing

    If Quick Arm feature is on, an access code is not required. See page 6 for more information. To apply the Latchkey modifier using a keychain touchpad: Press the Lock button when the system is armed to level 3—AWAY. Concord...
  • Page 25: Notify By Exception

    The central monitoring station will send emergency personnel to the premises to check out the situation. Refer to “Appendix A: User Sheets” on page 29 to see if the No Activity feature is currently available to you and Concord...
  • Page 26: Using The Panel Download Feature

    Refer to the “L nnnn,” or “SYSTEM LEVEL nnnn.” “Appendix A: User Sheets” on page 29 to see if any other ‚ ƒ Press to exit the programming access codes have the ability to jump partitions. menus. Concord...
  • Page 27: Arming And Disarming The Other Partition

    Call the panel and let the phone ring. The panel will answer “System hello,” after the twelfth ring. ƒ Enter (your designated Phone Command Prefix). CODE Enter your access Concord...
  • Page 28: Codes With Remote Access Capability

    After the 5 second ƒ Check the system + for short status period, the system disables local phone control status and ignores phone commands. ƒ ‚‚ for full status ƒ Turn Chime on/off Concord...
  • Page 29: Testing The System

    Avoid the motion detector view for 5 minutes, then enter Zones nn OK its view. SENSOR nn OK Rate-of-Rise Heat Detector Rub your hands together until warm, then place one Zones nn OK (Not UL investigated) hand on the detector for 30 seconds. SENSOR nn OK Concord...
  • Page 30: Phone Communication Test

    Getting to know your system sounds allows you to react A. Try the following: quickly and appropriately to the messages you hear. If arming to Level 2—STAY or Level 3—AWAY, make sure all monitored perimeter doors and win- dows are closed. Concord...
  • Page 31: Phone Issues

    Test the sensor in Test Mode as described on page 25. If testing the sensor does not clear the trouble condition, call your security dealer for ser- vice. Concord...
  • Page 32 There is a system memory failure. Call your security dealer for service. lit on a fixed display touchpad AUXILIARY PHONE TROUBLE X There is a problem with the cellular backup reporting portion of your system. Call your security dealer for service. Concord...
  • Page 33: Appendix A: User Sheets

    1 / 2 HW / WL / TP 1 / 2 HW / WL / TP 1 / 2 HW / WL / TP 1 / 2 HW / WL / TP 1 / 2 HW / WL / TP Concord...
  • Page 34: User Codes

    1 / 2 1 / 2 Alphanumeric and Fixed Display Touchpads 1 / 2 Status beeps and Key beeps are programmable by the installer. The Silent Arming feature is user–programma- 1 / 2 ble. 1 / 2 Note 1 / 2 Concord...
  • Page 35: Accidental Smoke And Fire Alarms

    To silence the alarms and reset the sensor: CODE Press , once to silence the alarm. CODE Press , again to reset the smoke alarm. Smoke and fire panic alarms cannot be cancelled and are always reported to the central station. Concord...
  • Page 36: Dialer Abort

    Quick Arm 1 / 2 … Yes / … No Quick Exit … Yes / … No Exit Extension … Yes / … No Keyswitch Arming Switch Location ________________________________ ________________________________ ________________________________ … Yes / … No Auto STAY Arming Concord...
  • Page 37: If The Power Goes Out

    Factory code System number System level Partition 2 Paging Light Location of Light For what events will the central station or pagers be noti- fied? Pagers Reporting Features High Level Reports Low Level Reports Opening/ Closing Reports Latchkey Reports Concord...
  • Page 38: Outputs

    1 short, high-pitched beep when a sensor/ touchpad tests OK. 1 short, low-pitched beep when a sensor/ touchpad fails a test. Contact your dealer for information or service. 1 short beep every minute during the last 5 minutes of sensor test. Concord...
  • Page 39: Appendix B: Planning For Emergencies

    Not even the most advanced alarm system can guarantee Phone Number (_____) _______________________ protection against burglary, fire, or environmental emer- gencies. All alarm systems are subject to possible compro- Contact Name _______________________________ mise or failure-to-warn, for a variety of reasons including: Concord...
  • Page 40: Appendix C: Programming Your System

    ‚ ‚ 11. Press to move to the next user code, or a c c e p t a n e n t r y ƒ to exit the programming menus. Concord...
  • Page 41: Using Programming Shortcuts

    ‚ + 030NN2 + 1(off) or 2(on) + ƒ (nn = user no.) Remote Access Attribute ‚ + 030NN3 + 1(off) or 2(on) + ƒ (nn = user no.) Partition Jump Attribute ‚ + 030NN4 + 1(off) or 2(on) + ƒ (nn = user no.) System Test Attribute Concord...
  • Page 42 Attaching schedules for Light 2 operation: ‚ + 064100 + 1(off) or 2(on) + ƒ Sched 0: ‚ + 064101 + 1(off) or 2(on) + ƒ Sched 1: (Continues through Schedule 15) Sched 15: ‚ + 064115 + 1(off) or 2(on) + ƒ Concord...
  • Page 43 Attaching schedules for Output 2 operation: ‚ + 065100 + 1(off) or 2(on) + ƒ Sched 0: ‚ + 065101 + 1(off) or 2(on) + ƒ Sched 1: (Continues through Schedule 15) Sched 15: ‚ + 065115 + 1(off) or 2(on) + ƒ Concord...
  • Page 44 ‚ + 081 + NN + ƒ (nn = sensor no. to be attached) Light 2: (Continues through Light 9) ‚ + 088 + NN + ƒ (nn = sensor no. to be attached) Light 9: ‚ + 00 + ƒ Exit Concord...
  • Page 45 To enter the Programming Menu, press + System Master or Partition Master Code Time & Attach Schedules to Events User Codes Options Set Up Schedules (continued on next page) Date Regular Exception Partition System Downloading Latchkey Latchkey Exception Time Schedule 00 Schedule 15 User Closing...
  • Page 46 Press B to Energy Attach Lights Exit System Attach Schedules to Events (continued) return to Saver to Sensors Programming Version start of Programming Menu. Low Setpoint Light 1 to Factory Lights Outputs Arming 45-89° (50°) Sn 1-76 (0) Code Lights Light Light High Setpoint...
  • Page 47: Fcc Notices

    FCC Notices Changes or modifications not expressly approved by Interactive Technologies, Inc. can void the user’s authority to operate the equipment. FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference in a residential installation.
  • Page 48 2 26 6 Sec on d St r eet N o r t h | N or t h Sa i nt Pa u l M N | 5 51 09 | w w w.i n te rl o g i x i nc .c o m ©...

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