Douwe Egberts Cafitesse 4000 Operating Instructions Manual
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Douwe Egberts Cafitesse 4000 Operating Instructions Manual

Douwe Egberts Cafitesse 4000 Operating Instructions Manual

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OPERATING INSTRUCTIONS
Cafitesse 4000
75525300
11.2004

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  • Page 1 OPERATING INSTRUCTIONS Cafitesse 4000 75525300 11.2004...

  • Page 3: Table Of Contents

    Cleaning waste bucket..............50 - Service light................29 Cleaning inside and outside............50 - Magnetic adapters for smaller product packs (option) ....29 Mounting cleaned parts ............... 51 Rinsing and last check..............51 Cleaning and maintenance General instructions..............30 11.2004 Cafitesse 4000...
  • Page 4 Setting automatic rinse periods............ 64 Changing prices ................65 Setting of freevend and key discount ........... 66 Energy saving periods..............67 Setting energy saving periods............69 Display messages and trouble shooting Display messages ................ 70 Trouble shooting ................72 Cafitesse 4000 11.2004...

  • Page 5: Introduction

    According to the requirements of the custom- er, the service technician can program differ- ent functions into the vending machine. 11.2004 Cafitesse 4000...

  • Page 6: Safety

    (and/or other aspects of the vending machine. parts of the body) must be kept away from the outlets while drinks • Safety devices must not be bridged or put are being prepared and dispensed. out of function. Cafitesse 4000 11.2004...
  • Page 7 • Clean the inside and outside of the not to touch moving parts and elec- vending machine by using a damp cloth trical components. and do not splash it. • After cleaning, make sure that all components are correctly reinstalled. 11.2004 Cafitesse 4000...

  • Page 8: Technical Data

    Transformer, secondary (on VMC): 8A Water connection Connect the vending machine to a cold water supply (potable water). Min. pressure (Dynamic): without chilller: 0.8 bar with chiller: 1.5 bar Max. pressure (Static): without chiller: 10 bar with chiller: 8 bar Cafitesse 4000 11.2004...
  • Page 9 Adapters for 1.25 l product packs (BIB), diverse payment systems. Further requirements Ambient temperature: Min. 2°C - max. 32°C (-2/+0) at 80% RH. Acoustic emission: The A-weighted sound pressure level is below 70 dB. Subject to changes. 11.2004 Cafitesse 4000...

  • Page 10: Product Presentation

    Cappuccino Cappuccino Wiener Café au lait with sugar melange 2 Selection panel CHOCOLADE Chocolade Choco de luxe Café choco 3 Pot panel/lock 4 Optical interface PICKWICK THEE SOUP pure with sugar Soep 5 Coin return cup WATER Cafitesse 4000 11.2004...

  • Page 11: Machine Cabinet (Fig. 3)

    Mixing funnel with whipper housings Distributor head with outlet hoses Cover for boiler Cover for pump 10 Kick plate 11 Sensor for waste bucket 12 Waste bucket 13 Overflow drain hoses 14 Door switch 15 Drip tray 16 Trough 11.2004 Cafitesse 4000...

  • Page 12: Machine Door

    (fig. 4): Cup magazine Cup drop ring Cup brake Cup slide with shutter Cover for rear of cup station Release lever for cup/pot stand Cash Box Drip tray Drain hose from drip guide (behind cover) 10 Drip guide Cafitesse 4000 11.2004...

  • Page 13: Operation

    (1) and let at • First insert a product pack into the left- least 10 l of hot water flow out most position of the cooling compartment before using the machine (fig. 6). (5,1). 11.2004 Cafitesse 4000...

  • Page 14: Powering The Machine Off

    Operation Powering the machine off Long interruption Short interruption If the vending machine will not be used for a If the vending machine is not to be very long time period (e.g. during works used for a shorter period of time holidays), unplug the mains plug, close the (e.g.

  • Page 15: Payment Panel

    • Card slot (fig. 10) (option): Insert card to pay for the selected drink, or Other display texts are explained in section to add for selected value. Display messages. 11.2004 Cafitesse 4000...

  • Page 16: Selection Panel

    Minimum strength drink dispensed. Normal strength ‘optional button’ Sugar button ‘?’ ‘ Can be used for e.g. decaf or determines the quantity of sugar Maximum strength special coffee. in the drink dispensed. Cafitesse 4000 11.2004...

  • Page 17: Selection Buttons

    In order to modify the strength of a coffee, of the portion of a coffee, of sugar and/or whitener, you must always remember to press a pre-selection button before you press a selection button. There is a 10 sec. time-out on a pre-selection. 11.2004 Cafitesse 4000...

  • Page 18: Pot Panel (Multibrew)

    • Press the selection button for the wanted more, the counter restarts at the drink. predefined number. The display steps back one number each time a portion is dispensed. • Remove the pot when the drinks have been dispensed. Cafitesse 4000 11.2004...

  • Page 19: Discount Lock

    • Finish vend at a discount by turning and count: • Finish vend at a discount by turning and removing the key. • Insert key in discount lock and turn removing the key. clockwise. The cup/pot stand moves down as far as it will go. 11.2004 Cafitesse 4000...

  • Page 20: Navigation Buttons

    Operation How to use the navigation buttons This table describes how the four navigation buttons are used. ----CASH ACTION---- *Cash collected Manual filling Display Button Function ‘Up’ button Press this button to move ----SALES AUDIT---- up one step at a time *Total number Total turnover ‘Down’...
  • Page 21 Press this button to Reset cash audit confirm an action, e.g. Continue? resetting of counters. *Reset counters ‘Esc’ button Press this button to exit a Reset cash audit function without activating Continue? it, e.g. avoid resetting a *Reset counters counter. 11.2004 Cafitesse 4000...

  • Page 22: Settings Buttons

    Press this button to Price: [Drink] continue to the next digit, *Set price: xx.xx e.g. in price setting -> functions. ‘OK’ button Press this button to save Price: [Drink] changes to settings in the *Set price: xx.xx system. -> Cafitesse 4000 11.2004...

  • Page 23: Overview Of Functions

    Money to tubes Money to cash box Collected money Manually filled Manually delivered Value overpay Dispensed change Cashless Audit Revalued amount Cup audit Cup number, nres Cup turnover, nres Cup number, res Cup turnover, res Continued on next page 11.2004 Cafitesse 4000...
  • Page 24 SP. turnover ,res Test Audit Test no. ,nres Test no. ,res No. per group, nres No. per group, res Reset Counters Reset sales audit Reset cash audit Reset Test audit Printing Not Resetable Resetable Continued on next page Cafitesse 4000 11.2004...
  • Page 25 Step prices Step price on/off Set Step price(s) Global stepprice(+) Global stepprice(-) Change quantities Drink On/Off Change group Second sel. On/Off Service information Event log book Reset log book Program versions Show menufile ver. Continued on next page 11.2004 Cafitesse 4000...
  • Page 26 Machine Code Operator Code Show Install. Date Set Install. Date Energy saving Save Energy On/Off Set Day(s) Set Time Set Temperature Set Doorlight Set counters on/off Selfcheck setting Test Complete selections Drop Cup Continued on next page Cafitesse 4000 11.2004...
  • Page 27 Cupslide idle pos Rinse withoug jug Cupslide clip delay Reset relationship Change Comm. route Closed door Serial XModem Serial EDDCMP IR XModem IR EDDCMP Back to terminal Opened door Terminal Mode Configurator Mode Continued on next page 11.2004 Cafitesse 4000...
  • Page 28 Immediate change Currency code(auto) Currency code(man) Coin validator Multibrew settings Preset value Min value Max value Means of action MB Discount Change config files Set language file Set recipe file Set menu file Continued on next page Cafitesse 4000 11.2004...
  • Page 29 Water/power/heat Water sensors Pump on/off Heater on/off Fan on/off Test branchpipe Test whipper no.X Test all whippers Test valve no. X Test all IN valves Test IN motor no.X Test all IN motors Continued on next page 11.2004 Cafitesse 4000...
  • Page 30 Operation Diagram continued Liquid unit Mixer test BIB test Sensor test Change password Shortcuts (1)=Rinse (3)=Counter (2)=Test (4)=Menu Cafitesse 4000 11.2004...

  • Page 31: Short Cuts

    55. *Rinse total machine • Menu, see “Overview of functions” on and close the door to go directly page 19. to the rinse functions menu. From here you can select one of the available rinse functions. 11.2004 Cafitesse 4000...
  • Page 32 From here you can select one of the available counters. Press “4” --MENU SELECTION-- *Operator Technician and close the door to go directly to the menu selections. From here you can select one of the menus Cafitesse 4000 11.2004...

  • Page 33: Additional Features

    • The machine is equipped with service available and are inserted in the cooling light, located at top of the machine to the compartment and in its door (fig.20). right. The light is switched on with the switch on the light. 11.2004 Cafitesse 4000...

  • Page 34: Cleaning And Maintenance

    Never spray off the machine, only wipe the inside and the outside by using a damp cloth. When replacing the product packs (BIB), pay particular attention to the instructions on the packing of coffee beverages. Cafitesse 4000 11.2004...

  • Page 35: Maintenance Routines

    1 bucket of clean warm (min. 40°C) water Replacing product packs (BIB). required Soft cloths Filling the instant ingredient canisters Ingredients Cleaning the dispensing area Emptying the waste bucket Cleaning the machine interior and exterior Mounting the cleaned parts Rinsing machine Last check 11.2004 Cafitesse 4000...

  • Page 36: Schedule For Deep And Occasional Maintenance Routines

    Mounting cleaned parts Rinsing and last check Occasional Cleaning the instant ingredient canisters Clean dust filter Once a month Cleaning/Replacing the dust filter Cafitesse 4000 11.2004...

  • Page 37: Regular Cleaning

    The machine is automatically turned off. • Turn on the service light using the switch on the lamp. If power is switched on for service reasons, be careful not to touch moving parts and electrical components! 11.2004 Cafitesse 4000...

  • Page 38: Loading Cups

    Do not touch the cups for hygienic The cup magazine can contain a reasons. maximum of 9 cup stacks. Do not Check the cups for damage and overfill the cup magazine. discard cups if necessary. Cafitesse 4000 11.2004...

  • Page 39: Replacing Product Packs (Bib)

    • First reinsert the opened product pack into the left pack position of the cooling • Throw away used packs. compartment. Next, place full product packs in the middle and right positions, starting with the oldest pack. • Close the cooling compartment door. 11.2004 Cafitesse 4000...

  • Page 40: Filling The Instant Ingredient Canisters

    - Do not overfill the canisters. Do not try to compact the contents of • Relocate and/or push back the canister in the canisters. proper place (check label on canister and on ingredient motor module). The lid is automatically closed. Cafitesse 4000 11.2004...

  • Page 41: Cleaning The Dispensing Area

    (fig. 28). drip guide and the cup slide with shutter with a damp cloth (fig. 29). • Repeat procedure until the required number of canisters have been filled. • Push the under trays back in place. 11.2004 Cafitesse 4000...

  • Page 42: Emptying The Waste Bucket

    ‘bucket full’ detection mechanism • Remove the waste bucket (fig. 31). will not work. This may cause disruption or damage to the • Empty the waste bucket and wipe the machine. bucket clean. Cafitesse 4000 11.2004...

  • Page 43: Cleaning Inside And Outside

    Regular cleaning Cleaning inside and outside Mounting of cleaned parts • Clean the door and the housing inside • Remount all parts. and outside, and finally the bottom with a clean, damp cloth (fig. 33). 11.2004 Cafitesse 4000...

  • Page 44: Rinsing Machine

    Wait until the program *Operator Rinse total machine has finished. Technician Cafitesse 4000 Rinsing machine • Have an empty pot (min. 1.5 l) ready to place on the pot stand (fig. 34). • Turn to the display and follow the diagram to perform a machine rinse.

  • Page 45: Last Check / Test Vend

    Complete selections Close door DISPENSING TEST Technician 'Wiener Melange' dispensed, remove cup Open and close door Cafitesse 4000 After a cup has Running... been dispensed, Open and close Drop a Cup test Drop cup remove cup Continue ? Please wait...

  • Page 46: Deep Cleaning

    - powder traps - distributor head with tubes and hoses - cup slide with shutter - cup catcher - special brush for cleaning of cooling compartment. - Trough and lid. - Filter for cooling compartment Cafitesse 4000 11.2004...

  • Page 47: Filling The Cup Magazine

    • Load cups in cup magazine as described in “Loading cups” on page 34. 11.2004 Cafitesse 4000...

  • Page 48: Cleaning The Cooling Compartment

    Next, place full product packs in the bottom of the cooling compartment with a middle and right positions starting with the damp special brush, (fig.39). oldest pack. • Dry the cooling compartment with a clean • Close the cooling compartment door. cloth. Cafitesse 4000 11.2004...

  • Page 49: Cleaning Trough And Lid

    (fig. 41). lid (fig, 42). (fig, 43). • Disconnect hose from elbow connector • Disconnect outlet hose from trough (fig, • Soak for 15 minutes in warm water with (fig. 41). 42). cleaning agent. 11.2004 Cafitesse 4000...

  • Page 50: Cleaning The Under Trays

    (fig. 45). When reinserting the whipper wheel make sure to turn it correctly considering that the insertion hole and the connecting pin are D- shaped. Cafitesse 4000 11.2004...

  • Page 51: Cleaning The Powder Trap

    • Rinse parts in clean hot water, dry and relocate items in reverse order. When reinstalling the distributor head with hoses after cleaning, check that it is seated securely in the holder arm and that the hoses are properly relocated. 11.2004 Cafitesse 4000...

  • Page 52: Cleaning The Dispensing Area

    (fig. 50,a). • Unclip and remove cup slide with shutter (fig. 50,b). • Soak cup slide with shutter and drip tray in hot water with cleaning agent. Cafitesse 4000 11.2004...

  • Page 53: Cleaning The Cup/Pot Stand

    • With your right hand on the outside of the door, pull up the cup/pot stand. • Clean drip tray and cup/pot stand and reposition. • Clean the area around the cup station on front side of machine door. 11.2004 Cafitesse 4000...

  • Page 54: Cleaning Waste Bucket

    • Clean the door and housing inside and outside, and finally the bottom with a clean, damp cloth. • Flush all parts which have been soaking thoroughly with clean and warm water. • Dry all parts with a dry cloth. Cafitesse 4000 11.2004...

  • Page 55: Mounting Cleaned Parts

    (fig. 55). • Perform a dispensing test by: - pressing the drink selection button ‘Wiener Melange’, - using the test vend function, See “Last check / Test vend” on page 41. 11.2004 Cafitesse 4000...

  • Page 56: Occasional Routines

    • Remove the entire lid. • Unscrew locking nut on back side of tray forwards (fig. 56). canister and remove the dosing system. • Empty the ingredient of the canister into a plastic bag or a clean container. Cafitesse 4000 11.2004...
  • Page 57 • Let components dry completely The canisters must always be re- • Reassemble instant ingredient canister in turned to their original position. reverse order. • Push base tray back in place. 11.2004 Cafitesse 4000...

  • Page 58: Cleaning Dust Filter Behind The Cooling Compartment

    • Squeeze the release catch, pull wash it in lukewarm water containing downwards and take out the dust filter cleaning agent. holder, (fig. 62). Never re-insert filter until it is com- pletely dry. If the filter is very worn, replace it. Cafitesse 4000 11.2004...

  • Page 59: Additional Routines

    Technician Sales turnover and numbers Total turnover, nres Total: 00000.00 of items sold are available as Sales audit Cafitesse 4000 totals as well as by individual types of drink selections. Total number, res Total: xxxxxxx Note: Only the “Cash audit”...
  • Page 60 Money to tubes Amount: 00000.00 Money to cash box Amount: 00000.00 Collected money Amount: 00000.00 Manually filled Amount: 00000.00 Manually delivered Amount: 00000.00 Value overpay Amount: 00000.00 Cashless audit Dispensed change Amount: 00000.00 Continued on next page Cafitesse 4000 11.2004...
  • Page 61 No. per drink, nres Coffee black Total: xxxxxx Coffee w sugar Total: 000.00 No. per drink, res Coffee black Total: xxxxxx Coffee w sugar Total: 000.00 MB. discount audit No. per group, res Continued on next page 11.2004 Cafitesse 4000...
  • Page 62 Number: xxxxx MB. turnover, res Amount: 00000.00 Discount key audit D.Key number, nres Number: xxxxx D.Key turnover, nres Amount: 00000.00 D.Key number res Number: xxxxx D.Key turnover, res Amount: 00000.00 Step price audit Continued on next page Cafitesse 4000 11.2004...
  • Page 63 T otal: 0000000 Reset of sales Reset counters Reset sales audit Continue? audit finished Reset of cash Reset cash audit Continue? audit finished Reset of test Reset test audit Continue? audit finished Printing Continued on next page 11.2004 Cafitesse 4000...
  • Page 64 Please wait Printing audit Cash Audit Printing Continue? in progress Please wait Printing audit Printing Test Audit Continue? in progress Please wait Printing audit Group Counters Printing Continue? in progress Resettable Continued on next page Cafitesse 4000 11.2004...
  • Page 65 Printing audit Printing Errors Continue? in progress Please wait Printing audit Cash Audit Printing Continue? in progress Please wait Printing audit Test Audit Printing Continue? in progress Please wait Printing audit Printing Group Counters Continue? in progress 11.2004 Cafitesse 4000...

  • Page 66: Emptying The Cash Box

    3=Counter (2)=Test 4=Menu --MENU SELECTION--- *Operator Filling / Clean Technician Counters Cafitesse 4000 Press < OK> if Cash audit is Cash action Cash collected cash was collected now adjusted Emptying the cash box • Open the door of the vending machine.

  • Page 67: Adding Change Manually

    Filling / Clean Technician register the inserted amount as change. The inserted amount is registered under Counters “Manually filled” (See “Calling and Cafitesse 4000 resetting counters” on page 55) Cash action Cash collected Dispense coins Press < OK> to Cash audit is...

  • Page 68: Setting Automatic Rinse Periods

    (2)=Test 4=Menu Technician more automatic rinse periods (up to Counter seven periods.) Cafitesse 4000 Setting a period means scheduling the Cash action machine to run an automatic rinse procedure at a specific time on a given Basic operations day of the week. The time and days are set in separate functions.

  • Page 69: Changing Prices

    Technician See the section Settings buttons on Counters page 18 for an explanation of how to use the Plus (+), Minus (-), Next (->) and Cafitesse 4000 Save (OK) buttons. Cash action Price per cup Set value: 0000.00 Basic operations...

  • Page 70: Setting Of Freevend And Key Discount

    *Operator (2)=Test 4=Menu Follow this diagram to Technician Counter • turn freevend on or off Cafitesse 4000 Cash action • set or change key discount rates Basic operations Service information Machine settings Set freevend, global (Off = 0, On = 1):1...

  • Page 71: Energy Saving Periods

    • The two faulty scenarios 1 and 2 will give unintended results. Set end day All=7 set end time 07:00 Result: The machine is not ‘shut down’ as the end time must not be earlier than the start time for the same ‘day’ or ‘ALL’. 11.2004 Cafitesse 4000...
  • Page 72 When the selection buttons have been left untouched for more than 10 minutes after the last drinks dispensing, and an energy saving period is still in force, the machine returns to the energy saving mode. Temperature should never be set below 65° C. Cafitesse 4000 11.2004...

  • Page 73: Setting Energy Saving Periods

    *Operator (2)=Test 4=Menu Technician seven periods). • Setting a period means scheduling Cafitesse 4000 the machine to reduce the temperature for the boiler heating to Machine settings Set freevend, global the the temperature set in ‘Set temperature’ and to switch off the door light, if ‘Set doorlight’...

  • Page 74: Display Messages And Trouble Shooting

    (maximum 13 minutes). • Press the reset button of the dry boiling thermostat.* • Press the reset button of the overboil thermostat. Water tank overboil • Wait till machine has finished automatic rinse function. Rinse in progress... Cafitesse 4000 11.2004...
  • Page 75 - First product pack is full - Second product pack is half-empty - Third product pack is empty - Replace with new one. *) If the dry boiling or the overboil thermostat triggers repeatedly, call for service. 11.2004 Cafitesse 4000...

  • Page 76: Trouble Shooting

    • Check for blockage around mixing funnels. Remove and rein- stall components as necessary. • Check cup mechanism and cup magazine. Remove jammed No cups are being dispensed cups and refill cups as necessary. Cafitesse 4000 11.2004...
  • Page 77 • Check if power has been interrupted recently or check if ther- Drinks are cold mostat is defective. • Use correct ingredients. Flavour of drink is not satisfactory • Check if components are clean. Replace and rinse thoroughly as necessary. 11.2004 Cafitesse 4000...

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