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MD LUX User Manual

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Summary of Contents for MD LUX

  • Page 1 LUX User Manual...
  • Page 2 “ I say YES to invitations I would’ve turned down before. Now I can hear my friends and participate in the conversation. I have my life back!” – Mary Lou S.
  • Page 3 CONGRATULATIONS With the LUX , you are back in control of the sounds around you, thanks to premium digital technology, paired with user-adjustable controls. Please read this User Manual in its entirety. Practice and patience are important as your ears relearn how to hear.
  • Page 4 WE’RE ALWAYS HERE FOR YOU Our hearing instrument specialists are ready to provide assistance with any questions you may have. Take advantage of our free one-on-one phone consultations. 312-366-3899 Mon.—Fri. 8:30am—4:30pm (CST) support@MDHearingAid.com 24 hours a day, 7 days a week...
  • Page 6 TABLE OF CONTENTS...

  • Page 7: Table Of Contents

    Using the Telephone ..25 LUX Diagram ....9 Troubleshooting... 27 Quick Start Guide.

  • Page 8: Package Contents

    PACKAGE CONTENTS C) Size 312 Batteries A) MDHearingAid ® Remove brown tab and with Thin Tubing and Open wait at least one minute ComfortTIP , assembled for ™ before use. See page 13 your convenience. for instructions. B) High Volume Kit D) Cleaning Tool with Earhook, 13PLUS Tubing, with Brush, Magnet,...
  • Page 9 Earhook Thin Tubing 13PLUS Open Tubing ComfortTIP Closed ComfortTIP Wire Magnet Brush *Contents will vary depending on product ordered.

  • Page 10: Lux Diagram

    LUX DIAGRAM Tubing Base Thin Tubing Microphones Program Button ComfortTIP ™ Stabilizer Bar Snap End Volume Control Battery Body Compartment (on/off control) comes assembled for your convenience.
  • Page 11 “ I LOVE the ComfortTIPs. They are so comfortable and clear, and work better than any tips that I could find for my old aids.” – Justin M.
  • Page 12 “ I didn’t realize how much I was missing. I can hear birds chirping outside the window. My morning walk is so enjoyable now!” – Bill P.

  • Page 13: Quick Start Guide

    Step 2: Place LUX On Ear Step 3: Adjust Volume Right Left right hand. left hand. To identify Left/Right LUX : Hold an aid upright in each hand, with controls facing you. The Tips/Tubing point toward each other when in the correct hand.

  • Page 14: Insert Battery And

    Compartment. With the “ ” side of Battery Compartment facing up, use Cleaning Tool Magnet (or your fingers) to insert battery. c) Close Battery Compartment to turn LUX ON. (To turn OFF, open Battery Compartment.) Please note: If Battery Compartment does Positive (...

  • Page 15: Battery Information

    Battery Information Battery Removal: 1. Hold LUX with buttons facing right and open Battery Compartment. Buttons facing right 2. Remove battery with Cleaning Tool Magnet or turn LUX over and let battery fall in hand. Battery Tips: Low Battery Warning: •...

  • Page 16: Place Lux On Ear

    STEP 2 STEP 2 : PLACE LUX ON YOUR EAR ý Prevent Tip from coming off in ear. Always verify ComfortTIP is pushed all the ™ þ way on Tubing before inserting Tip in ear. a) Hold Thin Tubing at Stabilizer Bar junction.

  • Page 17: Adjust Volume

    Please raise the volume SLOWLY to avoid a sudden blast of sound. WARNING: Whistling may be heard if LUX is turned on but NOT positioned securely in your ear. This is normal. Once the ComfortTIP is properly inserted in your ear, whistling will stop.

  • Page 18: Replacing Tips And Tubing

    REPLACING TIPS AND TUBING Select ComfortTIP ™ ComfortTIPs are right left ear specific. • Open: Allows natural sound and better air flow. Closed • Closed: Allows highest volume without feedback. Open Open Closed Select Tubing: Left Right • Right Thin Tubing (red label): Use for fitting right ear.

  • Page 19: Replacing Comforttip

    Tubing. c) IMPORTANT: The end of the Tubing should be visible through the opening of the ComfortTIP. Otherwise, Tube may detach from Tip when removing LUX from your ear . Stabilizer Vented If you are experiencing whistling at higher volumes, remove Open ComfortTIP and replace with Closed ComfortTIP.

  • Page 20: Replacing Thin Tubing

    Attach new Tubing: Gently push new Tubing on. c) Make sure Tubing Base is flush with sides of LUX Body when you are finished. Please note: The LUX Body can be used for either the left or right ear. Only Thin Tubing and ComfortTIPs are ear-specific.

  • Page 21: Using High Volume Kit

    Using High Volume Kit (Optional) a) Attach ComfortTIP to 13PLUS Tube. b) Gently push Earhook onto LUX Body. c) Insert ComfortTIP with 13PLUS Tube attached into ear canal. Place LUX Body behind ear so Earhook rests on top of ear.

  • Page 22: Care And Cleaning

    Microphones daily. ™ Use Cleaning Tool Wire regularly. 1. Rotate Tubing Base 90° and slide off to remove. 2. Insert Wire through Tubing Base. 3. Wipe end of Wire clean. 4. Repeat as necessary. 5. Reattach Tubing to LUX Body.
  • Page 23 • For prolonged periods of non-use, remove battery to prevent corrosion. • Do not let your LUX get wet. • Do not use hair spray or a hair dryer while wearing your LUX . • Do not expose your LUX to excess moisture or heat.
  • Page 24 “ I love the automatic feature of the LUX. I can enjoy my day without having to worry about changing programs as I go into restaurants and meetings.” – Joe B.

  • Page 25: Program Selection

    PROGRAM SELECTION To change programs, press the Program Button. A voice prompt will indicate the program change. Experiment with these programs to find which works best for you. PROGRAM BEST FOR INDICATOR 1. Adaptive* Everyday use. This program changes “Program one” with your environment.

  • Page 26: Using The Telephone

    LUX or phone. If whistling occurs, try different positions with the phone’s audio output and LUX microphone until you find what works best for you. audio output microphone Please note: The speaker function on your phone also works well with your LUX .
  • Page 27 “ I used to avoid answering the phone because it was so difficult to understand people. Now I can hear and I don’t think people are mumbling!” – Jack S.

  • Page 28: Troubleshooting

    TROUBLESHOOTING ISSUE : Intermittent Feedback: Weak or or distorted Whistling/ no sound sound squealing Turn LUX on Replace battery Adjust volume Clean Tubing/Tip Use dehumidifier Change Tubing/Tip Clean ear canal For more detailed troubleshooting tips, see the following pages.
  • Page 29 1. Sound is distorted or intermittent. • Trapped moisture may be • Check Tubing/Tip for wax or distorting the amplified sounds. debris that may be blocking Consider using a hearing aid sound. Clean Tubing/Tip. dehumidifier overnight. Replace Tubing/Tip if they appear worn.
  • Page 30 2. Instrument makes a whistling sound. • Whistling (feedback) occurs when • If whistling occurs after trying amplified sound returns to the a Closed ComfortTIP, you might microphone and is re-amplified. require more gain (volume) and should try the High Volume Kit •...
  • Page 31 MDHearingAid .com. Tube Cleaning Tips: Remove Tubing from LUX Body. Thread Cleaning Tool Wire through Tubing five to six (5-6) times starting at the triangular Tubing Base. Then wipe debris from Tubing/Tip and reattach Tubing to LUX Body.
  • Page 32 “ This is a company that stands behind a very good product with excellent customer service. ” – Eileen A.

  • Page 33: Protection Plan And

    PROTECTION PLAN & REPLACEMENTS PARTS Protection Plan MDShield ™ Product MDShield MDShield Protection • Offers 100% protection from ALL types of accidental damage, Plan including damage not covered by our standard 90-Day Warranty (water damage, pet damage, etc.) Product loss is not included. •...

  • Page 34: Warranty And Repair

    This warranty does not cover malfunctions due to unusual wear and tear or mistreatment of your LUX , such as physical shock, damage from moisture or sweat, excessive wax build-up, or tampering with the instrument, all of which void the warranty.
  • Page 35 Repair Packaging Guidelines Please use the following guidelines when mailing to our repair facility. DON’T send: • Send ONLY the LUX Body • Travel case • Use a small padded envelope • Packing materials • Write RMA number on the •...

  • Page 36: Return Policy

    RETURN POLICY Your satisfaction is guaranteed. If you are not satisfied with your ® LUX , you have 45 days from the date of purchase to MDHearingAid return it for a full refund. MDHearingAid requires a minimum trial period of 21 days. This minimum trial period is required because medical studies show that your brain requires about three weeks to adjust to new hearing aids.
  • Page 37 DAYS FROM AMOUNT REFUNDED INVOICE with RMA w/out RMA 1-20 21- 45 100% No Refund No Refund We are unable to honor return requests after 45 days from the date of purchase as shown on your invoice. Return Facility: Contact customer support for RMA # a RMA number before mailing MDHearingAid...

  • Page 38: Warning To Hearing

    WARNING TO HEARING AID DISPENSERS A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: •...
  • Page 39 Stop using the MDHearingAid ® LUX and consult a physician if: • Hearing in one or both ears • Your ear becomes occluded with worsens. excessive ear wax. • Hearing does not improve while • You develop an infection of your using the LUX .

  • Page 40: Important Notice For

    IMPORTANT NOTICE FOR PROSPECTIVE USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
  • Page 41 If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial/rental or purchase/option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a fee after which you may decide if you want to purchase the hearing aid.

  • Page 42: Notice Of Cancellation

    NOTICE OF CANCELLATION YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR OBLIGATION, WITHIN 45 DAYS FROM THE DATE OF PURCHASE. IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS MADE BY YOU UNDER THE CONTRACT OR SALE LESS ANY NONREFUNDABLE RESTOCKING FEE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY THE SELLER OF YOUR CANCELLATION NOTICE AND ALL MERCHANDISE PERTAINING TO THIS TRANSACTION, AND...

  • Page 43: Technical Specifications

    TECHNICAL SPECIFICATIONS MAX OSPL90 ......125 dBSPL HF Average OSPL90 ......119 dBSPL HFA Full-on-gain .
  • Page 44 Printed in U.S.A. 05.17...

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