Troubleshooting - D-Link Dir-885L Quick Installation Manual

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troUBleSHootiNG

SetUP AND CoNfiGUrAtioN ProBleMS
1. HOW DO I CONFIGURE MY DIR-885L ROUTER MANUALLY?
- Connect your PC to the router using an Ethernet cable.
- Open a web browser and enter the address http://dlinkrouter.local./ (or 192.168.0.1).
- The default username is Admin. The password should be left blank by default.
- If you have changed the password and cannot remember it, you will need to reset the router to
return to an empty password field.
2. HOW DO I RESET MY DIR-885L ROUTER TO FACTORY DEFAULT SETTINGS?
- Ensure the router is powered on.
- Use an unfolded paperclip to press and hold the reset button on the back of the device for 10
seconds.
Note: Resetting the router to factory default will erase the current configuration settings.
To re-configure your settings, log into the router as outlined in question 1, then run the Setup Wizard.
3. HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN MY
WI-FI NAME (SSID) OR WI-FI PASSWORD?
- For every PC that needs to connect to the router wirelessly, you will need to ensure you use the
correct Wi-Fi Name (SSID) and Wi-Fi password.
- Use the web-based user interface (as described in question 1 above) to check or choose your
wireless settings.
- Make sure you write down these settings so that you can enter them for each wirelessly
connected PC. The back of this document features an area to record this important information.
4. WHY CAN'T I GET AN INTERNET CONNECTION?
- For ADSL users, please contact your ISP to make sure the service has been enabled/connected
by your ISP and that your ISP username and password are correct.
5. WHY CAN'T I REGISTER MY DEVICE WITH MYDLINK?
- If you experience issues registering this router with your mydlink account, try performing a hard
reset by using an unfolded paperclip to press and hold the reset button for 10 seconds while the
router is powered on. This may be necessary if you purchased an open box or resold unit.
TECHNICAL SUPPORT
6
The mydlink Lite app lets you check on your router, anywhere,
anytime. Check on your current upload and download speeds, see
who's connected, manage your wireless network details, and more!
After registering your DIR-885L with your mydlink account, just go
to the App Store, Google Play, or the Windows Store and search for
the free mydlink Lite app and download it.
dlink.com/support
DIR- 885L