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Raid Incorporated Falcon 24-Bay Installation And Hardware Reference Manual

Scsi-320 to sata-ii raid subsystem
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Falcon 24-Bay
SCSI-320 to SATA-II RAID Subsystem
Installation and Hardware Reference Manual
Revision 1.0

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Summary of Contents for Raid Incorporated Falcon 24-Bay

  • Page 1 Falcon 24-Bay SCSI-320 to SATA-II RAID Subsystem Installation and Hardware Reference Manual Revision 1.0...
  • Page 2 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Copyright 2005 This Edition First Published 2005 All rights reserved. This publication may not be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written consent of RAID Inc.
  • Page 3 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Warnings and Certifications (applies in the U.S. and Canada) FCC Class A Note This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device may accept any interference received, including interference that may cause undesired operation.
  • Page 4 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual This device is in conformity with the EMC. This device is in conformity with UL standards for safety. (Certified Worldwide) This device meets the requirements of the CB standard for electrical equipment with regard to establishing a satisfactory level of safety for persons using the device and for the area surrounding the apparatus.

  • Page 5: Table Of Contents

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Table of Contents CHAPTER 1 INTRODUCTION......................1-1 1.1........................1-1 RODUCT VERVIEW 1.1.1 Product Introduction ......................1-1 1.1.2 Enclosure Chassis ....................... 1-2 1.1.2.1 Chassis Overview ..........................1-2 1.1.2.2 Physical Dimensions ........................1-3 1.1.2.3 Front Panel Overview........................
  • Page 6 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual CHAPTER 3 SUBSYSTEM MONITORING ..................3-1 3.1..................3-1 UBSYSTEM ONITORING VERVIEW 3.2......................3-2 TATUS INDICATING 3.2.1 Brief Overview of the LEDs....................3-2 3.2.2 Controller Module LEDs ..................... 3-3 3.2.3 LAN Port LEDs ........................
  • Page 7 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual A.2..................... A-3 ONTROLLER SPECIFICATIONS A.2.1 Configuration ........................A-3 A.3....................... A-3 RIVE TRAY SPECIFICATIONS A.4....................A-4 POWER SUPPLY SPECIFICATIONS A.5....................A-4 COOLING MODULE SPECIFICATIONS A.6........................A-4 RAID MANAGEMENT A.7.

  • Page 8: Safety Precautions

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Safety Precautions Precautions and Instructions • Prior to powering on the subsystem, ensure that the correct power range is being used. • The Falcon subsystem comes with twenty-four (24) drive bays. Leaving any of these drive bays empty will greatly affect the efficiency of the airflow within the enclosure, and will consequently lead to the system overheating, which can cause irreparable damage.

  • Page 9: About This Manual

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual About This Manual This manual: • Introduces the Falcon 24 Bay RAID Subsystem series. • Describes all the active components in the system. • Provides recommendations and details about the hardware installation process of the subsystem.
  • Page 10 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Conventions Naming From this point on and throughout the rest of this manual, the Falcon series is referred to as simply the “subsystem” or the “system.” Important Messages Important messages appear where mishandling of components is possible or when work orders can be mis-conceived.
  • Page 11 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Numbered Lists: Numbered lists are used to describe sequential steps you should follow in order. Software and Firmware Updates Please contact your system vendor or visit RAID’s support site for the latest software or firmware updates.
  • Page 12 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual This page is intentionally left blank. xiii...

  • Page 13: Chapter 1 Introduction

    Introduction 1.1. Product Overview 1.1.1 Product Introduction This hardware manual briefly introduces the Falcon 24-bay, SCSI-320 to SATA-II RAID subsystem as shown in Figure 1-1. Figure 1-1: Falcon 24-bay SATA RAID Subsystem The Falcon 24 BAY RAID subsystem is handled by a single SCSI-to-SATA RAID controller.

  • Page 14: Enclosure Chassis

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual communication between the controller and an external PC running a terminal emulation software that can be used to configure and manage the RAID subsystem. The second serial port (COM2) can be used as signal lines to an uninterruptible power supply (UPS). (See Appendix B) An RJ-45 Ethernet connector allows for telnet access and web-based management of the subsystem using the included RAIDWatch Manager software.

  • Page 15: Physical Dimensions

    Chapter 1: Introduction Figure 1-2: Falcon 24-bay SATA RAID Subsystem Overview CAUTION! When working with the subsystem, it is important to use tools with extreme care. Do not place tools or other items on top of the enclosure to help avoid damaging the outward appearance of the chassis.

  • Page 16: Front Panel Overview

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual With forearm handles: 447W x 174.4H x 514D mm (17.6 x 6.87 x 20.2 inches) Without forearm handles: 445W x 174.4H x 498D mm (17.5 x 6.87 x 19.6 inches) 1.1.2.3 Front Panel Overview Figure 1-3: Falcon 24 BAY RAID Subsystem Front View As shown in Figure 1-3, the front of the subsystems features a 4-column by 6-row layout to accommodate twenty-four (24) drive trays that are designed to house standard 3.5 inch...

  • Page 17: Drive Slot Numbering

    Chapter 1: Introduction 1.1.2.4 Drive Slot Numbering The front section of the enclosure houses twenty-four (24) hard drives as shown in Figure 1-4. When viewed from the front, the drive bays (slots) are numbered 1 to 24 from left to right, then from top to bottom. Slot-1 Slot-2 Slot-3...

  • Page 18: Backplane Board

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual The RAID controller module comes with two (2) RS-232C (audio jack) serial ports, one (1) RJ-45 Ethernet connector, and status-indicating LEDs located on its rear-facing faceplate. 1.1.2.6 The Backplane Board An integrated backplane board receives disk drives on the front end and connects the RAID controller, cooling, and PSU modules on the rear end.

  • Page 19: Drive Trays

    Chapter 1: Introduction initial screen will show the subsystem model name. A different name may be assigned for the system or specific logical drives. This will enable ease of identification in a topology with numerous arrays. 1.2.2 Drive Trays Part Number: IFT-9273CDTray Figure 1-7: Drive Tray Front View The subsystems come with twenty-four (24) drive trays designed to accommodate separately purchased, standard 1-inch pitch, 3.5-inch disk drives.

  • Page 20: Raid Controller Modules

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual 1.2.3 RAID Controller Module Part Number: IFT- 84AU24GD24EM5 The RAID controller module contains a main circuit board and a daughter card providing management interface connectors, a dedicated drive-plane management interface, and a preinstalled 512MB DDR RAM DIMM.

  • Page 21: Controller Module Interfaces

    Chapter 1: Introduction 1.2.4 Controller Module Interfaces All I/O and management interfaces that connect to external devices are located on the controller module faceplate. The interfaces are listed below. VHDCI ports: The subsystem’s two (2) host channels are interfaced through four (4) VHDCI ports.

  • Page 22: Bbu Module

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual 1.2.6 BBU Module Part Number: Module (Cell Pack): IFT-9274CBTC The optional Li-ION BBU module, shown in Figure 1-9, can sustain cached data for up to 72 hours during a power failure. The use of a BBU is highly recommended in order to ensure data integrity.

  • Page 23: Power Supply Units

    Chapter 1: Introduction 1.2.7 Power Supply Units Part Number: - IFT-9274CPSU The 24 BAY subsystems is equipped with three (3), hot swappable, 1U-profile, 405W PSU modules (see Figure 1-10). The PSU modules are located on the rear panel of the subsystem. Figure 1-10: PSU Module Each PSU module comes with a power socket for power cord plug-in and is turned on and off using a power switch on the enclosure chassis.
  • Page 24 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Power Supply Safety Restrictions No. of Failed PSUs Responses and Preventive Actions 1. Warning events are issued. 2. Cached data is flushed to hard drives (also depend on the Event Triggered configuration settings on the firmware).

  • Page 25: Cooling Module

    Chapter 1: Introduction Figure 1-11: Cooling Module 1.3. Subsystem Monitoring The 24 BAY RAID subsystem comes with several monitoring methods to give you constant updates on the status of the system and individual components. The following monitoring features are included in the subsystem. 1.3.1 I C bus The following subsystem elements interface to the RAID controller over a non-user-...

  • Page 26: Firmware And Raidwatch Gui

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Drive trays (2 LEDs) BBU module (optional FRU; 1 LED) 1.3.3 Firmware and RAIDWatch ® GUI Firmware: The firmware (FW) is pre-installed software that is used to configure the subsystem. The FW can be accessed through either the front panel LCD keypad or a terminal emulation program that is installed on an external computer/application server used as a management station.

  • Page 27: Normalized Airflow

    Chapter 1: Introduction Cooling modules Hard drives BBU module (optional FRU) 1.4.3 Normalized Airflow Proper subsystem cooling is referred to as “normalized” airflow. Normalized airflow ensures the sufficient cooling of the subsystem and is only attained when all the components are properly installed. Therefore, a failed component should only be hot- swapped when a replacement is available.
  • Page 28 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual This page is intentionally left blank. 1-16 Introduction...

  • Page 29: Chapter 2: Hardware Installation

    Chapter 2:Hardware Installation Chapter 2 Hardware Installation 2.1. Installation Overview This chapter gives detailed instructions on how to install the Falcon 24 BAY subsystem. When installing the subsystem, it is necessary to install hard drives, drive trays, and cables. Installation into a rack or cabinet should occur before the hard drives or drive trays are installed into the subsystem.

  • Page 30: Static-Free Installation

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual 2.3. Static-free Installation Static electricity can damage the system’s electronic components. Most of the controllers that are returned for repair are the result of improper installation and ESD damage. To prevent ESD damage, follow these precautions before touching or handling any of the components: When installing the subsystem, you should wear an anti-static wrist band or touch a grounded metal surface to discharge any static electricity from your body.

  • Page 31: Installation Procedure Flowchart

    Chapter 2:Hardware Installation Step 5. Install the drive trays into the enclosure. Note that the drive trays used in single- or redundant-controller subsystems are different. (See Section 2.8) Step 6. Connect the cables. Use the supplied power cords to connect the subsystem to main power.

  • Page 32: Unpacking The Subsystem

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Figure 2-1: Installation Procedure Flowchart 2.5. Unpacking the Subsystem The subsystem components are packed in several boxes. WARNING! For a detailed packing list, refer to the included Unpacking List. Do not rely on the non-definitive, summarized checklist shown below--it is for reference only.

  • Page 33: Memory Module Installation

    Chapter 2:Hardware Installation Two (2) cooling modules Two (2) front handles One (1) LCD keypad panel on the left side foldable handle Back-end PCBs 2.6. Memory Module Installation 2.6.1 Memory Module Installation Overview The subsystem comes with a pre-installed 512MB DDR RAM DIMM module on each controller.

  • Page 34: Selecting The Memory Modules

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual WARNING! The controller board in the controller module is a sensitive item. Please ensure • that all anti-static precautions stipulated above are strictly adhered to. Only qualified engineers should replace the DIMM module. Removing the DIMM module while it contains cached data and when the BBU is •...

  • Page 35: Dimm Module Installation

    Chapter 2:Hardware Installation 2.6.3 DIMM Module Installation/Replacement WARNING! Consult the technical support department of your reseller or distributor if you are not sure which memory module can be installed into the controller. The installed BBU and controller module must be removed prior to installing a new memory module.
  • Page 36 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Figure 2-2: Removing the Dummy Cover Figure -3: Removing the Controller Module Step 4. Remove the DDR DIMM module. You can access the DIMM module from the opening on the right side of the controller canister. To remove the DIMM module, press the white, plastic ejectors (clips) of the sides of the DIMM socket.
  • Page 37 Chapter 2:Hardware Installation Figure 2-4: Accessing a DIMM Module Step 5. Install the replacement DIMM module. Carefully remove the replacement module from its anti-static bag. Grasp the module by edges. Make sure the white, plastic ejectors on the sides of DIMM socket are open.

  • Page 38: Hard Drive Installation

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Figure 2-5: Installing a BBU Module 2.7. Hard Drive Installation 2.7.1 Hard Drive Installation Overview WARNING! Handle hard drives with extreme care. Hard drives are very delicate. Dropping a drive onto a hard surface (even from a short distance) and hitting or touching the circuits on the drives with your tools may all cause damage to drives.

  • Page 39: Drive Installation

    Chapter 2:Hardware Installation • Capacity (MB/GB): Use drives with the same capacity. RAID arrays use a “least- common-denominator” approach meaning the maximum capacity of each drive in the array is the maximum capacity of the smallest drive. • Profile: The drive trays and bays of the system are designed for 3.5- inch wide x 1-inch high hard drives.
  • Page 40 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual To access drive bays on the left- or right-side column, first flip the retention latches (see Figure 2-7) on the enclosure front handles, and then swing the handles to the left and right-hand sides.
  • Page 41 Chapter 2:Hardware Installation Figure 2-9: Drive Tray Front Flap Step 3. Line the drive tray up with the slot in which you wish to insert it. Make sure that it is resting on the rails inside the enclosure. Once the drive tray is lined up with the slot, gently slide it in.

  • Page 42: Optional Bbu Installation

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Figure 2-11: Drive Tray Key-lock Rotation WARNING! All the drive trays must be installed into the enclosure even if they do not contain a hard drive. If the drive trays are not installed, then the ventilation required for cooling will not be normalized and the subsystem will be irreparably damaged.

  • Page 43: Power Cord Cable Clamp Installation

    Chapter 2:Hardware Installation Figure 2-12: Removing the BBU Module Step 2. Once the dummy cover has been removed from the controller module, unpack the BBU module package. Carefully align and insert the BBU into the module slot and fasten the spring screw to secure the BBU. Once properly installed and after the subsystem is powered on, the status LED on BBU should start blinking, indicating it is charging the batteries inside.

  • Page 44: Component Description

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual cords using these cable clamps to help prevent accidental disconnection of power cords that could result in costly down time. 2.10.1 Component Description Each cable clamp consists of the following: 1. A cable strap with a “push barb” anchor mount 2.
  • Page 45 Chapter 2:Hardware Installation Figure 2-15: Power Cord, Cable Clamp and Cable Strap Positions Step 2. Connect the cable clamp to the cable strap. Insert the flat angled end of the cable strap through the small opening (the tie head) underneath the cable clamp with the smooth side of the strap facing up and the ribbed side facing down and the release tab at the end.
  • Page 46 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Step 4. Secure the power cord with the cable clamp. Flip open the cable clamp and wrap it around the power plug. If necessary, use the release tab to adjust the location of the clamp so it aligns with the base of the power cord as shown below.

  • Page 47: Chapter 3 Subsystem Monitoring

    Chapter 3 Subsystem Monitoring Chapter 3 Subsystem Monitoring 3.1. Subsystem Monitoring Overview The Falcon 24 BAY subsystem is equipped with a variety of self-monitoring features that keep you informed of the subsystem’s operational status. These monitoring features provide vital feedback to help you maintain the operational integrity of the subsystem.

  • Page 48: Status-Indicating Leds

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual manager should use either the LCD keypad panel or terminal software running on a PC to determine the cause of the alarm and take the appropriate corrective measures. C: The I C bus monitors the operational integrity of the cooling fan, temperature sensors, and PSU modules (present/not present, ready/failed, etc.).

  • Page 49: Controller Module Leds

    Chapter 3 Subsystem Monitoring 3.2.2 Controller Module LEDs The controller module faceplate is shown in Figure 3-1 below. The LEDs are numbered from 1 to 4. The LED definitions are shown in Table 3-2 below. Figure 3-1: Falcon Controller Faceplate Name Color Status...

  • Page 50: Lan Port Leds

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual 3.2.3 LAN Port LEDs The LAN port comes with two (2) LEDs. As shown in Figure 3-2, one LED indicates the online status and the other indicates LAN activity. The LED definitions are shown in Table 3-3.
  • Page 51 Chapter 3 Subsystem Monitoring LED Name Color Status ON indicates that power is being supplied to the subsystem. Blue OFF indicates that no power is being supplied to the subsystem or the subsystem/RAID controller has failed. ON indicates that there is active traffic on the host/drive BUSY White channels.

  • Page 52: Drive Tray Leds

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual 3.2.5 Drive Tray LEDs The drive trays come with two (2) status-indicating LEDs, one that indicates power and the other that indicates hard drive activities. The LEDs are shown in Figure 3-4 and their definitions in Table 3-5.

  • Page 53: Psu Module Led

    Chapter 3 Subsystem Monitoring LED Name Color Status ON indicates the BBU has failed and cannot sustain the Amber BBU Status cache memory. OFF indicates the BBU is sufficiently charged and can sustain cached data. FLASHING indicates the BBU is charging. Table 3-6: Drive Tray LED Definitions 3.2.7 PSU Module LED The PSU module has one (1) LED located just above the power switch and just below the...

  • Page 54: Cooling Module Led

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual 3.2.8 Cooling Module LED Figure 3-7: Cooling Fan Module LEDs and Cooling Fan Locations Each cooling module has two (2) red LEDs. Each LED corresponds to a single cooling fan within the module. (See Figure 3-7) Status The respective cooling fan is operating normally.

  • Page 55: Default Threshold Values

    Chapter 3 Subsystem Monitoring 3.3.1 Default Threshold Values Table 3-9 shows the default threshold values for the subsystem. If any of these values are surpassed, the alarm will sound: Parameter Upper Threshold Lower Threshold +3.3V +3.6V +2.9V +5.5V +4.5V +12V +13.2V +10.8V Enclosure Ambient...
  • Page 56 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual This page is intentionally left blank. System Monitoring 3-10...

  • Page 57: Chapter 4 Subsystem Connection And Operation

    Chapter 4 Subsystem Connection and Operation Chapter 4 Subsystem Connection and Operation 4.1 SCSI Host Connection Prerequisites This chapter introduces sample topologies, configuration options and server connections for the Falcon subsystems and discusses both the power on and power off procedures. The Falcon 24 BAY subsystem supports two (2) SCSI host channels and two (2) dual- stacked connectors (4 x VHDCIs) featuring support for SCSI-320 protocol, the latest iteration of the SCSI drive interface standard.

  • Page 58: Scsi Port On The Controller Rear Panel

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual 4.1.2 SCSI Port on the Controller Rear Panel The subsystem is equipped with two (2) dual-stacked connectors featuring four (4) VHDCIs on the controller faceplate. (See Figure 4-1) Each 68-pin VHDCI connector is specified as “CH # IN”...
  • Page 59 Chapter 4 Subsystem Connection and Operation Figure 4-2: Single Host Connection: Correct Connection Figure 4-3: Dual-Host Connection: Incorrect Connection The “IN” and “OUT” ports are separately A server is connected to one of the host ports. There is no need for further termination connected to a server and a cascaded enclosure.
  • Page 60 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual configuration process can be found in the SCSI to SATA RAID Subsystem Operation Manual or the RAIDWatch User s Manual located on the Product Utility CD. Using the LCD Keypad Panel Figure : LCD Keypad Navigation Flow Configuration over Hyper Terminal...
  • Page 61 Chapter 4 Subsystem Connection and Operation Via RAIDWatch GUI Figure : The Terminator Option in the RAIDWatch Screen From the RAIDWatch’s navigation tree, select “Configuration,” “Channel,” and click on the channel (host) for which you wish to change its termination mode, and click on one of the circles next to “Termination.”...

  • Page 62: Connection Topology

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual 4.2 Connection Topology 4.2.1 Single Host Figure 4-8: Single SCSI Controller Connected to a Single Host Computer In the example shown in Figure 4-8, the SCSI ports are connected to two (2) adapters on a host computer to provide path redundancy.

  • Page 63: Dual Application Servers

    Chapter 4 Subsystem Connection and Operation 4.2.2 Dual Application Servers Figure 4-9: A Subsystem Connected to Clustered Servers In the example shown in Figure 4-9, the SCSI ports are connected to clustered servers. This provides both path and host computer redundancy. If one of the host channels becomes disconnected, or if the cable connecting one of the host ports to the host computer is damaged, the second path can transmit data from the subsystem to one of the servers.
  • Page 64 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual 4.2.3 Dual Application Servers and Daisy-Chain RAID Subsystems Daisy-Chained RAID Clustered Servers RAID Figure 4-10: Cascaded Subsystems to Clustered Servers Procedure for Cascading RAID Subsystems 1. Connect the RAID subsystem to application servers. Most host adapter cards provide VHDCI connectors.
  • Page 65 Chapter 4 Subsystem Connection and Operation Daisy-Chained RAID Clustered Servers RAID Figure 4-11: Daisy-Chain Subsystems to Clustered Servers 1). In the diagram above, the term “logical drive” is abbreviated as “LD.” The host bus connection is identical to the previous diagram. Each configured array (logical drive) is separately mapped (or associated) with one host ID/LUN.

  • Page 66: Power On

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual NOTE: To create dual redundant data paths on the host side, it is necessary to install high availability software on the application servers. 4.3 Power On Once all the components have been installed in the Falcon subsystem, the host channels have been connected to the host, and the expansion cables have been connected to another subsystems or JBODs, the subsystem can be powered on.

  • Page 67: Power On Procedure

    Chapter 4 Subsystem Connection and Operation 4.3.2 Power On Procedure When powering on the Falcon subsystem, please follow these steps. 1. Power on the JBOD(s) or cascaded subsystem(s). If any of the subsystems have been connected to a JBOD or cascaded subsystem, the JBOD or cascaded subsystem must be powered on first.

  • Page 68: Power On Status Check

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual CAUTION! Although the PSUs are redundant and the subsystem can withstand a single PSU failure, it is advisable to replace a failed PSU immediately. The subsystem will be held in an idle state if two PSUs have already failed in the subsystem. 4.3.4 Power On Status Check Once the subsystem has been powered on, the status of the entire subsystem should be checked to ensure that all components are receiving power and are functioning and that...

  • Page 69: Lcd Screen

    Chapter 4 Subsystem Connection and Operation 4.3.5 LCD Screen When powering on the subsystem, the following messages should appear on the front panel LCD screen. Wait for the front panel LCD to show “READY” or “No Host LUN” before the host boots up. Refer to Figure 4-13 on how to read the screens. Model Name FALCON 24 BAY Ready...

  • Page 70: Power Off Procedure

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual 4.4 Power Off Procedure To power off the Falcon subsystem, please follow these steps: NOTE: When powering off the Falcon subsystem, please ensure that no time- consuming processes, like a logical drive parity check or a Media Scan, are running.

  • Page 71: Chapter 5 Subsystem Maintenance And Upgrading

    Chapter 5 Subsystem Maintenance and Upgrading Chapter 5 Subsystem Maintenance and Upgrading 5.1. Introducing Subsystem Maintenance and Upgrading 5.1.1 Maintenance Constant monitoring and maintenance of your subsystem will minimize subsystem downtime and preserve the working integrity of the system for a longer period of time. If any of the subsystem components fail, they must be replaced as soon as possible.

  • Page 72: General Notes On Component Replacement

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual 5.1.2 General Notes on Component Replacement With the exception of the RAID controller module on the Falcon model, all of the components on the subsystem, including the PSU modules, cooling modules, and drive trays, are hot-swappable and can be changed while the subsystem is still in operation Qualified engineers who are familiar with the subsystem should be the only ones...

  • Page 73: Replacing Controller Module Components

    Chapter 5 Subsystem Maintenance and Upgrading 5.2. Replacing Controller Module Components 5.2.1 Overview The controller module consists of the components shown below: Component Maintenance Procedures DIMM Module The DIMM module can be replaced when the DIMM module fails or if a larger capacity DIMM module is required.

  • Page 74: Removing The Controller Module

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual 5.2.3 Removing the Controller Module WARNING! Consult with your reseller s or distributor s technical support department to confirm which memory module can be installed into the controller module. The installed BBU and controller module must be removed prior to installing new memory modules.
  • Page 75 Chapter 5 Subsystem Maintenance and Upgrading Step 4. Disconnect all cables that are connected to the controller module you wish to replace. These include the SCSI cables connecting to the host or expansion enclosures, Ethernet cables connected to the LAN port, and any cables connected to the RS-232C audio jacks.
  • Page 76 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Figure -3: Removing the Controller Module Step 7. Carefully pull the controller module out of the subsystem chassis keeping one hand underneath to support the weight of the module. Subsystem Maintenance and Upgrading...

  • Page 77: Dimm Module Replacement

    Chapter 5 Subsystem Maintenance and Upgrading 5.2.4 DIMM Module Replacement If a DIMM module fails or a DIMM module with a higher memory capacity is required, the onboard DIMM module must be replaced. DIMM module replacement: When replacing DIMM module, make sure that the subsystem is correctly powered down and disconnect all the cables connected to the controller prior to removing the controller module.

  • Page 78: Replacing The Bbu Module

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual 5.3. Replacing a Failed BBU Component 5.3.1 Replacing the BBU Module NOTE: When replacing a BBU in a single controller model, the whole subsystem needs to be powered down. Therefore, when replacing a failed BBU, you should carefully select the time at which the replacement will be made to minimize the overall disruption to the service.
  • Page 79 Chapter 5 Subsystem Maintenance and Upgrading The charger circuitry mounted underneath the controller top cover has failed. The BBU charger may stop charging the batteries if the upper temperature threshold is violated. Check the system event messages to verify and correct the fault condition. To replace a BBU module, please follow these steps: Step 1.

  • Page 80: Replacing A Failed Psu Module

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Figure -5: Installing a BBU Module NOTE: The chance of BBU charger failure is comparatively low. If the cause of a failure cannot be determined even after a BBU module is replaced, contact your system vendor for a replacement controller and return the controller module through the standard RMA procedure.

  • Page 81: Replacing A Psu Module

    Chapter 5 Subsystem Maintenance and Upgrading 5.4.2 Replacing a PSU Module To replace a PSU, please follow these steps: Step 1. Flip open the cable clamp and remove the power cord connecting the failed module to the main power. If the provided cable clamps are used, remove them.
  • Page 82 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Figure 5-7: Removing the PSU Retention Screw Step 3. Remove the failed module using the retention handle. Press the retention handle down until the PSU is released from the enclosure chassis. (See Figure 5-8) Figure 5-8: Dislodging the PSU Step 4.

  • Page 83: Cooling Module Maintenance

    Chapter 5 Subsystem Maintenance and Upgrading module into place. Doing so can damage the back-end connectors or enclosure backplane. Secure the PSU into the chassis slot. While at it, make sure the squared notches of the retention handle lock onto the metal groove on the interior sides of the module slot.

  • Page 84: Drive Tray Maintenance

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Step 1. Remove a cooling module by pressing the slide lock on the side of the module towards the center of the chassis and then pulling the module out of the chassis. (See Figure 5-9) Figure 5-9: Removing the Cooling Module Retention Screws Step 2.

  • Page 85: Hard Drive Replacement

    Chapter 5 Subsystem Maintenance and Upgrading 5.6.2 Hard Drive Replacement When a hard drives fails, it needs to be replaced. To replace a hard drive, please follow these steps: Step 1. Remove the drive tray from the enclosure. First unlock the key-lock on the front of the drive tray using a flat-head screwdriver to turn the key-lock until the groove on its face is in a horizontal orientation.
  • Page 86 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual This page is intentionally left blank. 5-16 Subsystem Maintenance and Upgrading...

  • Page 87: Appendix A Specifications

    Appendix A Specifications Appendix A Subsystem Specifications A.1. Technical Specifications Environmental Specifications Humidity 5 to 95% (non condensing – operating and non-operating) Operating: 0º to 40ºC Temperature Non-operating: -20º to 60ºC Operating: sea level to 12,000 ft Altitude Non-operating: sea level to 20,000 ft Power Requirements 90VAC @ 8AC Input Voltage...
  • Page 88 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Certification FCC Class-A • • • UL60950 / IEC 60950 • BSMI • Shock Half-sine Operating: 5G peak, 11ms duration Non-operating: 10G peak, 11ms duration Vibration Operating 5 to 500Hz, 0.2G, 0.5oct/min Non-operating 5 to 500Hz, 1.0G, 0.5oct/min Warning Alarms...

  • Page 89: Controller Specifications

    Appendix A Specifications A.2. Controller Specifications A.2.1 Configuration Specification RAID Levels 0, 1(0 + 1), 3, 5, 6, 10, 30, 50, 60, JBOD, and non-RAID disk spanning Host O/S Host O/S independent; supports all major platforms Compatibility Host Interface 2 SCSI-320 channels via 2 dual-stacked VHDCI connectors Host Channels 2 pre-configured SCSI-320 host channels Supports up to 24 channels of 3Gbpas SATA-II, backward compatible...

  • Page 90: Power Supply Specifications

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual A.4. Power Supply Specifications Specification Nominal Power 405W DC Output +3.3V: 3.20V to 3.465V; min. 0.5A, max. 20A +5V: 4.80V to 5.25V; min. 2.5A, max. 36A +12V: 11.52V to 12.60V; min. 1A, max. 24A +5V SB: 4.85V to 5.25V;...

  • Page 91: Fault Tolerance Management

    Appendix A Specifications Monitoring Event Notification Yes (via RAIDWatch’s sub modules, Configuration Client and NPC) Management Connection In-band over SCSI, or out-of-band over Ethernet or RS-232C Configuration data stored on disks for logical drive assemblies to Configuration on Disk exist after controller replacement or hardware failure; basic settings, e.g., channel model settings, are stored on NVRAM Via audible alarm, LCD keypad panel, RAIDWatch Manager Failure Indicator...
  • Page 92 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual This page is intentionally left blank. Subsystem Specifications...

  • Page 93: Appendix B Uninterruptible Power Supply

    Appendix B Uninterruptible Power Supply Appendix B Uninterruptible Power Supply B.1. Uninterruptible Power Supply Overview An uninterruptible power supply (UPS) is a separately purchased battery backup unit that can be connected to an RAID Inc. subsystem. If the UPS is sufficiently large, it can power the whole subsystem in the event of an AC power failure allowing the RAID subsystem to safely distribute the on-going I/O processes onto the hard drives.

  • Page 94: Connecting The Ups To The Subsystem

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual B.4. Connecting the UPS to the Subsystem B.4.1 Connect the PSU Module Power Cords The three (3) power cords shipped with the subsystem must be plugged into the power cord sockets in the rear of the PSU modules. The plug at the other end of the power cord must be inserted into a socket on the UPS.

  • Page 95: Power On

    Appendix B Uninterruptible Power Supply B.5. Power On When powering on the subsystem, the UPS must be powered on before the subsystem. To see how to power on the UPS, please refer to the documentation that came with your UPS. Note that the power on sequence described in Chapter 4 will be altered.

  • Page 96: Normal Operational Status

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual B.6.1 Normal Operational Status If the UPS is connected to main power and the UPS battery power level is above 50%, then no status messages will appear and the “Write-back” write policy will be applicable. B.6.2 UPS Messages The following messages may appear on the LCD screen: Message 1: “UPS connection is absent”...

  • Page 97: Ups Message Summary

    Appendix B Uninterruptible Power Supply B.6.3 UPS Message Summary The table (Table B-1) below summarizes the UPS messages described above. It is important that you become familiar with these messages and their meanings to help maintain the integrity of the data running through your subsystem. Message AC Power Battery Powe...
  • Page 98 Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual This page is intentionally left blank. Uninterruptible Power Supply...

  • Page 99: Appendix C Spare Parts And Accessories

    Appendix C Spare Parts and Accessories Appendix C Spare Parts and Accessories C.1. Spare Parts Spare parts that come with the subsystem are listed in Table C-1. Spare Part Model Name Description Controller Module IFT- SCSI-to-SATA RAID controller module, 2 x 84AU24GD24E SCSI-320 host channels, 24 SATA II drive channels...

  • Page 100: Accessories And Optional Items

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual Spare parts that must be purchased separately are listed in Table C-2. Spare Part Model Name Description Battery Backup Module IFT-9274CBTC Battery cell pack in a hot-swappable bracket Table C-2: Separately Purchased Spare Parts C.2.

  • Page 101: Appendix D Pin Outs

    Appendix D Pinouts Appendix D Pin outs VHDCI Pin outs VHDCI SCSI port pin out definitions are shown in Table D-1. (NOTE: NC = No Connection, GND = Ground, and TPWR = Terminator Power) Name Name SD12+ SD12- SD13+ SD13- SD14+ SD14- SD15+...

  • Page 102: Db9 Audio Jack Pinouts

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual D.2. DB9 Audio Jack Pinouts D.2.1 COM1 Serial Port Cable Figure D-1: RS-232C (Audio Jack) Pinouts Part Number: IFT-9270ASCab The COM1 cable is used to connect a PC running terminal emulation program CN1 Pin Number Pin Name Ground...
  • Page 103 Appendix D Pinouts D.2.2 COM2 Serial Port Cable to UPS COM2 Cable: Use this cable to connect the COM2 port to a UPS. Part Number: IFT-9270CUPSCab COM2 Cable CN1 and CN2 Connectors Figure D-2: CN1 Pin Number Pin Name Ground CN2 Pin Number Pin Name Ground...

  • Page 104: Ethernet Port Pinouts

    Falcon 24 Bay SCSI to SATA-2 Installation/Hardware Reference Manual D.3. Ethernet Port Pinouts LAN Port Pin Outs Figure D-3: Pin Name Pin Name LAN_TXP LAN_RXP LAN_TXN LAN_RXN Pulled high for Pin 10 LAN_LEDG (Link OK) Pulled high for Pin12 LAN_LEDY (data transfer) Table D-4: Ethernet Port Pinouts D.4.

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