V-Moda Crossfade II Wireless User Manual page 16

TROUBLE
Receiving no audio or
low quality audio from an
audio source
Audio and video do
not match
No audio (in wired mode)
Lack of or excessive bass
or treble (in wired mode)
SUGGESTIONS
Check the battery
-
Check the pairing
-
Make sure the audio source is playing
-
Make sure the volume on the device is not muted or turned down
-
Reboot the source/device
-
Turn off the headphones and turn them on again
-
Reset paired devices history of the headphones
-
Try streaming from another device or select another track
-
Move the device and headphones closer (max 33 feet or 10m)
-
Keep away from any possible interference (wireless routers, other Bluetooth
-
devices, microwaves etc.)
Close any applications on your device that are not in use and disable Wi-Fi
-
Try streaming from another device or select another track. Due to technology
limitations, there may be a delay from some sources or applications
Make sure the audio device and the headphones jacks are free of debris and
that the cable is securely connected.
Turn off any audio enhancement features on audio device. Make sure cable is
firmly connected to the headphones (use straight plug) and device
(use 45° plug). If the problem persists, try another cable.