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TeleVideo TeleCLIENT TC7370 Manual

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ATTACHMENT E.
- USER'S MANUAL
- - 1 1 / 69
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Summary of Contents for TeleVideo TeleCLIENT TC7370

  • Page 1 ATTACHMENT E. - USER’S MANUAL - - 1 1 / 69 / 69 –...
  • Page 2 - - 2 2 / 69 / 69 –...

  • Page 3: Table Of Contents

    Software Configuration ..................12 3.1. Using the TeleCLIENT Setup Wizard ............. 12 3.2. Setting TeleCLIENT TC7370 Properties..........18 3.2.1. Resetting the TeleCLIENT TC7370 to Factory Defaults ..... 19 3.2.2. Setting Keyboard Characteristics............ 19 3.2.3. Setting Display Characteristics............20 3.2.4. Changing Network Settings..............

  • Page 4: Preface

    Deleting a Connection............... 44 4.3.4. Setting Start-up Connections ............44 4.4. Connecting to a Network Server ............. 44 4.5. Using the TeleCLIENT TC7370 Hot Keys ..........45 4.5.1. Starting Multiple Connections ............46 4.6. Logging Off ....................46 4.6.1. Ending Auto -Start Connections ............
  • Page 5 The TeleCLIENT is intended for connection to a Network Centric System. DO NOT connect the TeleCLIENT to the Telecom System. ENERGY STAR® As an ENERGY STAR Partner, TeleVideo, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. TeleVideo, Inc. Software License Agreement PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS SOFTWARE.
  • Page 6 Implied warranties of merchantability and fitness for a particular purpose will not apply. TeleVideo’s warranty obligations and Buyer's remedies hereunder are solely and exclusively as stated herein. TeleVideo makes no warranty - - 6 6 / 69...

  • Page 7: Introduction

    In no event shall TeleVideo be liable for any loss of profits, loss or use of facilities or equipment, or other indirect, incidental or consequential damages.

  • Page 8: Other Product Safety Considerations

    DANGER: The TeleCLIENT power switch is not the main disconnect. The main power disconnect is the detachable line cord. Warning Notices A warning notice indicates the possibility of damage to a program, device, system or data. 4. 1.1.2. Other Product Safety Considerations Please note the following: 1.

  • Page 9: Features

    Citrix WinFrame® or Citrix MetaFrame™. 16. • Direct connection to a legacy server to run terminal emulation, such as TeleVideo 910 or 915. Each TeleCLIE NT can be configured for communication directly via TCP/IP (Transmission Control Protocol/Internet Protocol) or PPP (Point-to-Point Protocol).

  • Page 10: Equipment Overview

    Power Line cord 26. • CD-ROM version of TeleCLIENT User’s Manual Hardware 8. 2. Hardware Installation This chapter explains how to install, connect and set-up the TeleCLIENT TC7370 hardware. It includes the following sections: 27. • Connecting to I/O Ports 28. •...
  • Page 11 Figure 4-1 Figure 2-1 I/O Ports DC-in PS/2 Keyboard PS/2 Mouse Ethernet LAN External VGA/SVGA Printer/Parallel Port USB Ports Earphone Microphone Serial Port Peripheral Port Pinouts Function STROBE - - 11 11 / 69 / 69 –...

  • Page 12: Connecting The Teleclient Tc7370

    SLCT IN 18-25 Connecting the TeleCLIENT TC7370 11. 2.1.2. Remove the TeleCLIENT TC7370, line cord, and accessories from the carton, and set the unit on a flat work-surface. Connect the keyboard to the keyboard connector. 14. 2. Connect the mouse to the mouse connector.

  • Page 13: Powering On The Teleclient Tc7370

    When connecting the TeleCLIENT TC7370 to AC outlets, please note the following: To turn on your TC7370, simply press the power button on the front panel. This will power on both the TeleCLIENT TC7370 terminal and the monitor. If the monitor displays an image, installation is complete.

  • Page 14: Activity Led

    Figure 4-2 Figure 2-2 Control Buttons Figure 4-3 Figure 2-3 5. 2.3.1. Activity LED This LED blinks if there is any network activity. 6. 2.3.2. Ethernet LED This LED lights up only when the unit is connected at 100 Mbps. 7.

  • Page 15: Software

    9. 3. Software Configuration The TeleCLIENT TC7370 software includes the TeleCLIENT Setup Wizard TeleCLIENT Setup Wizard to assist with the basic setup and software configuration. This chapter explains how to configure the software. It includes the following sections: 33.
  • Page 16 running on the network. 11. 1. Click Next in the welcome window. 19. 2. Review the End User License Agreement (EULA) (Figure 3-2). If you agree to the terms of the EULA, click Accept. Figure 3-2 TeleCLIENT Setup Wizard EULA Window 20.
  • Page 17 Figure 3-3 TeleCLIENT Setup Wizard IP Address Window 21. 4. In the IP Address window, choose one of the following options: 36. • If your network uses Dynamic Host Configuration Protocol (DHCP), select ‘Yes to use the IP information provided by DHCP’. Note: At initial start up, the TeleCLIENT will wait for the DHCP response;...
  • Page 18 Figure 3-4 TeleCLIENT Setup Wizard Static IP Configuration Window 23. 6. Type in your TeleCLIENT TC7370’s IP address, Subnet Mask, and Gateway. 24. 7. Assign a terminal name or leave as the default name. Do Not leave it blank. 25. 8. Click Next. The DNS/WINS window appears (Figure 3 -5).
  • Page 19 Figure 3-5 TeleCLIENT Setup Wizard DNS/WINS Configuration Window 26. 9. If your network requires DNS settings, select Enable DNS. Enter the Default Domain Name, Primary Server IP and Secondary Server IP. 27. 10. If your network requires WINS settings, select Enable WINS. Enter the Primary Server IP and Secondary Server IP.
  • Page 20 Figure 3-6 TeleCLIENT Setup Wizard Display Properties Window 30. 13. Select a desired resolution and refresh rate from the ‘Desktop Area and Refresh Frequency’ drop-down menu. 31. 14. To test the selected setting, click Test and follow the direction on the screen.
  • Page 21 36. 19. Local Printer Setup option window appears (Figure 3-7). 37. 20. If a local printer is connected to the parallel/printer port select ‘Yes’, then click Next. Otherwise, select ‘No’ and click Next, then go to step 27. Figure 3-7 Local Printer Setup 38.
  • Page 22 Figure 3-8 Select Printer Port 39. 22. Select the printer manufacturer and the model number (Figure 3-9). Figure 3-9 Select the Printer Model 40. 23. Name the printer and click Next (Figure 3 -10). - - 22 22 / 69 / 69 –...
  • Page 23 Figure 3-10 Printer Name 41. 24. Select if this printer will be used as the default printer (Figure 3-11). Figure 3-11 Set Default 42. 25. Select if you want to configure another printer (Figure 3 -12). - - 23 23 / 69 / 69 –...
  • Page 24 Figure 3-12 Additional Printer Configuration 43. 26. If you clicked ‘Yes’ go back to step 20. Otherwise, proceed to step 27. 44. 27. Click Next. The ‘TeleCLIENT Setup Wizard Finish’ window appears (Figure 3-13). - - 24 24 / 69 / 69 –...

  • Page 25: Setting Teleclient Tc7370 Properties

    12.3.2. Setting TeleCLIENT TC7370 Properties You can reset the TeleCLIENT TC7370 properties by starting the TeleCLIENT Terminal Properties TeleCLIENT Terminal Properties window. NOTE: When making changes in the TeleCLIENT Terminal Properties window, click OK to set the new values. Click X at any time to return to the TeleCLIENT Connection Manager window (Figure 3-14).

  • Page 26: Resetting The Teleclient Tc7370 To Factory Defaults

    Used to configure the TeleCLIENT TC7370 keyboard, mouse and character repeat settings. 40. • Display Used to configure the TeleCLIENT TC7370 display settings. 41. • Network Used to configure the TeleCLIENT TC7370 network settings. 42. • Printers Used to install and configure the printer settings for RDP sessions.

  • Page 27: Setting Keyboard Characteristics

    47. 2. Check the ‘Reset the TeleCLIENT to factory-default property settings’ checkbox. 48. 3. Click Yes when prompt. Note: When you restart the TeleCLIENT TC7370 after resetting the factory defaults, you must use the setup wizard again. Refer to Section 3.1 - Using the TeleCLIENT Setup Wizard. 15.3.2.2.

  • Page 28: Setting Display Characteristics

    53. 6. Click OK. 17.3.2.3. Setting Display Characteristics You can change the TeleCLIENT TC7370’s display characteristics and screen saver settings to match your own preferences Changing the Desktop Area and Refresh Frequency To change display settings, complete the following steps: 18.

  • Page 29: Changing Network Settings

    Warning: Screen saver must be enabled to activate the Energy Star® energy conservation mode. 59. 2. To set the time TeleCLIENT TC7370 waits before activating the screen saver, enter the new value in the Wait field (or use the up and down arrows).

  • Page 30: Printer Settings

    64. 5. Click OK. 22.3.2.5. Printer Settings The Printer Printer tab provides the option to choose and load the proper printer driver Warning: Make sure the printer is properly connected to the TeleCLIENT TC7370 - - 30 30 / 69 / 69 –...
  • Page 31 To add a printer complete the following steps: 23. 1. Select the Printers tab in the TeleCLIENT Terminal Properties window (Figure3-20). Figure 3-20 TeleCLIENT Terminal Properties – Printers Settings 65. 2. Select the port and click Add. 66. 3. On the Printer Properties window, type in the desired name for the printer then select the manufacturer of the printer and the model using the scroll-bar (Figure 3-21).

  • Page 32: Changing System Settings

    Figure 3-21 Printer Properties 67. 4. Check or uncheck the default printer option then click OK. 68. 5. Verify that the name, type, and the default status are correct, and then click OK. To change the printer settings complete the following steps: 24.
  • Page 33 TeleCLIENT Terminal Properties – System Tab To change the ICA client configuration: 27. 1. Click Configure in the ICA Client Configuration field to set global settings (Default hot keys, Preferences, Server Location) for TeleCLIENT TC7370 (ICA only) (Figure 3-23). - - 33 33 / 69...
  • Page 34 Figure 3-23 ICA Client Configuration To configure LPD (Line Printer Daemon) settings 28. 1. Click LPD Setup (Figure 3 -24). Figure 3-24 LPD Configuration - - 34 34 / 69 / 69 –...
  • Page 35 Saver’ box Note: Both features are enabled at default setting. 79. 2. To set the time TeleCLIENT TC7370 waits before activating the screen saver, enter the new value in the Wait field (or use the up and down arrows). The default wait value is 24 minutes.

  • Page 36: Viewing Management Settings

    31.3.2.7. Viewing Management Settings Using the Management Management tab you can: 58. • Update the TeleCLIENT firmware 59. • Control mouse speed. 60. • Control sound volume. 61. • Create or enter password to restrict or allow user to modify a TeleCLIENT Terminal Properties.
  • Page 37 To adjust the Sound Volume: 35. 1. Use the Sound Volume slider bar to adjust volume Low or High. To create or enter a password: This feature disables users from making changes to terminal properties. 36. 1. Click on Password (Figure 3 -26). Figure 3-26 New Password Input Dialog Box 84.

  • Page 38: Viewing The Network Information

    39. 1. In order to have users from changing the connection configuration, enable the Auto Fail Recovery’ option by checking the option. To set the SNMP software settings 40. 1. Click SNMP Configuration (Figure 3-27). Figure 3-27 SNMP Configuration 89. 2. Terminal Name is defaulted to the name given under the Network tab only. 90.
  • Page 39 Figure 3-28 TeleCLIENT Terminal Properties –Network Information Tab To test the network connection 43. 1. Click Ping… (Figure 3-28). 94. 2. Enter the server IP address you are trying to connect, then click Ping (Figure 3-29) - - 39 39 / 69 / 69 –...

  • Page 40: Teleclient™ Software Update

    Figure 3-29 Ping Usage 95. 3. Or, choose the ‘Host Name’ and enter the server name, then click Ping…. 96. 4. Click Local Host to check the TeleCLIENT’s network operability. 97. 5. Click X or Cancel to exit. 44.3.3. TeleCLIENT™ Software Update 45.3.3.1.

  • Page 41: Teleclient Setup Property Page

    been executed, the directives contained in the package file are executed. 99. 3. After the successful application of the update directives, the ID of the package is stored in the local history log of installed packages. Update package files allow TeleCLIENT to quickly see if new software needs to be downloaded. By comparing the ID of the package against a local history log, TeleCLIENT can determine if a software update needs to be performed.
  • Page 42 Error! Reference source not found.1 explains the directives used in this sample: Table 1. Directives Used in Simple OS Upgrade Directive Description ID="WBT 1.2" Adds a unique ID to the update. The ID string is read by the client and checked against an ID stored locally.
  • Page 43 <CopyFile Execute="Yes" WaitForExit="Yes"> <Description>Format DOC</Description> <Source>http://Server_name/dformat.exe</Source> <Destination>\Program Files\dformat.exe</Destination> <CommandLine>-w:0xd2000 -s:! -l:0x600000 - n:BIPO</CommandLine> </CopyFile> <DiskOnChipOsUpdate> <Description>Windows CE 2.11 Update</Description> <Source>http://Server_name/ceimage.rom</Source> </DiskOnChipOsUpdate> <Reboot/> </Package> Table 2. Directives Used in DOC Format and OS Upgrade Directives Description ID="WBT 1.2" Adds a unique ID to the update. The ID string is read by the client and checked against an ID stored locally.

  • Page 44: Verifying Package File Contents

    <CommandLine> Command line arguments for the executable. The arguments to dformat.exe specify: -w:0xd2000 : address of DOC -s:! : format with empty space -l:0x600000 : size in bytes of boot partition -n:BIPO: signature of boot partition (always use BIPO) <DiskOnChipOsUpdate> Updates the Windows CE image on the DOC.

  • Page 45: Operation

    50.4.1. Powering On The TeleCLIENT TC7370 Windows-based terminal is powered by an AC to DC adapter, which connects to the rear panel DC-in jack. Notice the ON/OFF ON/OFF switch located on the front panel (refer to Chapter 2 – Hardware Installation). Use this switch to power the TeleCLIENT TC7370 on and off.

  • Page 46: Configuring Network Connections

    TeleCLIENT Connection Manager Window Notice that the TeleCLIENT Connection Manager window contains two tabs: 76. • Connections - Used to connect TeleCLIENT TC7370 to a network and also end a network connection 77. • Configure - Used to add, edit and delete network connections. You can also set the default or auto -start network connection.

  • Page 47: Creating A New Connection

    Figure 4-2 Configure Tab Window 54.4.3.1. Creating a New Connection To create a new connection, complete the following steps: 55. 1. Click Add in the Configure window. The New Connection window appears (see Figure 4- Figure 4-3 New Connection Window 100.
  • Page 48 Figure 4-4 Connection Type Defined in TeleCLIENT Connection Manager NOTE: The remainder of this procedure depends upon the type of connection used as explained below. Adding an ICA Client Connection To add an ICA client connection, complete the following steps: 56.
  • Page 49 101. 2. Specify the type of connection you wish to make (see figure 4-5): 81. • ‘Network Connection’ - Requires a Ethernet connection. 82. • ‘Dial-in Connection’ - Requires a modem. 102. 3. Click Next. NOTE: If Network Connection, skip to step 12. 103.
  • Page 50 Figure 4-7 Port Settings 107. 8. Set the modem connection by filling in the Connection Preferences boxes. 108. 9. Click on Call Options tab (see figure 4-8). Figure 4-8 Calling Options 109. 10. Set the calling options then click OK. 110.
  • Page 51 Figure 4-9 Select a Citrix Server or Published Application 112. 13. Click Next. 113. 14. The default server name will appear in the Select a Title for the ICA Connection window. You can change the title at this time (see Figure 4-10). Figure 4-10 Select a Title for the ICA Connection Window 114.
  • Page 52 Figure 4-11 Specify an Application Window 116. 17. Click Next. Note: You may leave this screen blank. 117. 18. You can enter your username, password and domain to log on to the server. This saves you from logging on each and every time to the server or application (see Figure 4 -12).
  • Page 53 Figure 4-14 Compression, Cache and Sound Window 83. • ‘Compress Data Stream’ – Choose this setting if you are connected via a modem dial-up or a Wide Area Network (WAN). 84. • ‘Cache’ – Under all ICA sessions, caching is enabled. Therefore, this setting cannot be changed.
  • Page 54 Figure 4-15 WTS Connection Wizard Window 124. 2. Enter a name for the new connection in the ‘Name’ field. 125. 3. Enter the server name or IP address of the computer you wish to connect to in the ‘Server’ field. 126.
  • Page 55 Figure 4-16 WTS Connection Wizard Window 129. 7. Click Next. Note: You may leave this screen blank. 130. 8. You can configure your TC7370 to run a selected application, instead of the desktop. Choose the ‘Application File Name’. Type in the ‘Command Line’...
  • Page 56 Figure 4-17 WTS Connection Wizard Window 131. 9. Click Next. Note: You may leave this screen blank. 132. 10. Congratulations! You have successfully created a connection to the server (see Figure 4-18). - - 56 56 / 69 / 69 –...
  • Page 57 Figure 4-18 WTS Connection Wizard Window 133. 11. You have completed adding a Microsoft RDP client. Click Finish. Once you have finished the WTS Connection Wizard setup, you are now ready to connect to the server. Adding a Terminal Emulation Client Connection Note: For more information, please refer to - Terminal Emulation User’s Guide 58.

  • Page 58: Editing Connections

    135. 3. Select the desired connection type, either TCP/IP or Serial. 86. • If you selected TCP/IP, enter IP address of the host computer (server) in the Host Name field. 87. • If you selected Serial, select the serial port, either COM1 or COM2 for your connection.
  • Page 59 61. 1. Select the Configure tab in the TeleCLIENT Connection Manager window. 140. 2. Select the RDP connection you wish to edit from the ‘Connection Name’ list. 141. 3. Click Edit. The Properties window appears (see Figure 4-21). Figure 4-21 Properties Window Notice that the Properties window contains two tabs: 88.

  • Page 60: Deleting A Connection

    147. 4. Click Yes to confirm the deletion. 64.4.3.4. Setting Start-up Connections The TeleCLIENT TC7370 can be set to automatically connect to a server whenever a session begins instead of using the default server. To set automatic start-up connections, complete the following steps: 65.

  • Page 61: Connecting To A Network Server

    90. • Make the selected connection your default connection – Enables the default connection selected in the TeleCLIENT Connection Manager. The default connection is the one highlighted when TeleCLIENT TC7370 powers on and TeleCLIENT Connection Manager window appears. 91. •...

  • Page 62: Using The Teleclient Tc7370 Hot Keys

    68.4.5. Using the TeleCLIENT TC7370 Hot Keys The TeleCLIENT TC7370 hot keys simplify the process of switching between active sessions. Instead of using the TeleCLIENT Connection Manager, you can use the hot keys on your TeleCLIENT TC7370 keyboard to automatically switch between sessions in a single step.

  • Page 63: Starting Multiple Connections

    Starting Multiple Connections The TeleCLIENT TC7370 allows multiple simultaneous connections. The number of connections started is limited by the amount of RAM available in the TeleCLIENT TC7370. To start a second connection, complete the following steps: 70. 1. Press CTRL+ALT+END on the keyboard to access the TeleCLIENT Connection Manager.

  • Page 64: Ending Auto-Start Connections

    74.4.6.1. Ending Auto-Start Connections To end an auto-start connection, complete the following steps: 75. 1. Press CTRL+ALT+END on the keyboard to access the TeleCLIENT Connection Manager. 159. 2. Select the Configure tab. 160. 3. Select the auto-start Connection Name and click Startup. The TeleCLIENT Connection Startup window appears.

  • Page 65: 76. 5. Specifications

    Appendix A 76. 5. Specifications This chapter contains the following TeleCLIENT TC7370 specifications: 92. • Hardware Specifications 93. • Networking and Communications 94. • Software Specifications 95. • Environmental 96. • Regulatory Compliance 97. • Physical Characteristics 98. • Warranty Information Table A-1 provides the TeleCLIENT TC7370 hardware specifications.
  • Page 66 § Audio out Audio Ports § Microphone in § Keyboard and mouse ports (PS/2 Keyboard and Mouse Ports keyboard and mouse included) Table A-3 provides the TeleCLIENT TC7370 software specifications. Figure 3-3 Table A-3 Software Specifications Feature Feature Description Description §...
  • Page 67 § IBM 3287/3270E/3270 IBM Mainframe* § IBM 5250 IBM Midrange AS400* * Terminal emulation support optional. Additional emulations available by request only. Please contact TeleVideo directly for further information. Table A-4 provides the environmental specifications. Figure 3-4 Table A-4 Environmental Specifications Feature...
  • Page 68 § 15.1 inches Height § 7.2 inches Depth § 15.7 inches Width Warranty Information The TeleCLIENT TC7370 is supported by a one-year warranty service. Please contact your TeleVideo, Inc. representative for more information. - - 68 68 / 69 / 69 –...

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