Hanatech MULTISCAN plus User Manual page 7

USER MANUAL For MULTISCAN plus
III. WARRANTY SERVICE -------------------------
Warranty Period
In principle, MULTISCAN plus is warranted to the consumer to be free of defects in
material and workmanship for the period of 3 years after the date of purchase.
If the product is found defective during this period, the product can be returned to
Hanatech and will be repaired or replaced free of charge.
Freight and repair Cost
For the repair of head unit, Hanatech covers the freight cost for the service during one
year from the date of purchase, and you can send the troubled unit to your local
distributor without having to pay the freight cost. You should consult with your local
distributor about the validity of remaining warranty period before sending the unit.
For the remaining two years, you are liable for any international cost incurred. Repair
or replacement will be provided free of charge.
When the warranty period is expired after three years, the customer must pay the
round trip freight and the repair or replacement cost.
Upon delivery
Hanatech inspects all the ordered product parts and components are included in the
package before shipment, and includes the original copy of pre-shipment inspection
report in the box. As soon as the product is delivered to you, please ensure
everything you ordered is properly checked and included referring to the pre-shipment
inspection report. If there is anything missing or damaged, you must notify the local
distributor immediately within 3 working days from the delivery date for free of charge
replacement of the parts.
In case of trouble
If you encounter any malfunction or trouble with the equipment, please refer to the
Trouble Shooting chapter in this manual. If the problem cannot be solved, please
contact your local distributor for assistance. For early identification of a fault or error,
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