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X1 Entertainment
Operating System
®
Here are your installation instructions.
Take a peek inside!

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Summary of Contents for Comcast X1 Entertainment Operating System

  • Page 1 X1 Entertainment Operating System ® Here are your installation instructions. Take a peek inside!
  • Page 2: Before You Begin

    X1 Entertainment Operating System Installation Order All of the devices in your X1 Entertainment Operating System are designed to work together. Follow these steps to ensure seamless operation. Connect to your set-top box Before you begin Locate your cable wall outlets.
  • Page 3 XFINITY Internet / Voice Connect and activate your wireless gateway...
  • Page 4: What You Will Need To Get Started

    What you will need to get started: Coax Power XFINITY Coax cable Power cord Wireless Gateway You will need your new account number to complete activation. You can locate your account number within the My Account app or online. Things you might need: Ethernet Ethernet cable Splitter...
  • Page 5 Step 1 Connect your wireless gateway If this device is replacing an existing modem please disconnect it before proceeding. Place your wireless gateway near a If connecting multiple devices to one cable cable wall outlet, in a central location, wall outlet, you will need to use a splitter. away from windows and external walls.
  • Page 6: Connect To The Internet

    Step 2 Connect to the Internet Use a WiFi enabled device (laptop, tablet, phone, etc.) you used at your previous residence, and connect to your WiFi network. Then, open a web browser. With WiFi If your device asks you for a PIN instead of a password, click “Connect using a security key instead.”...
  • Page 7: Activate Your Service

    Step 3 Activate your service If you need help finding your new account number to complete activation: 1. Log in to your My Account app using your User ID. 2. Tap Account Information. 3. Account number is visible. Validate the service address to make sure the address you see is the new address.
  • Page 8 XFINITY TV Connect and activate your set-top box...
  • Page 9 What you will need to get started: Coax HDMI XFINITY Coax cable HDMI cable Set-Top Box Power Power XFINITY Remote Power cord TV plugged into power outlet 2 AA batteries required...
  • Page 10 Step 1 Connect your set-top box If you will be connecting a wireless gateway make sure it is installed first. Screw one end of the coax cable to the Cable In/RF In port on your set-top box. Screw the other end to the cable wall Cable In outlet or one of the ports on the splitter.
  • Page 11 Step 2 Activate your service Turn ON your TV. Using your TV remote, Input/Source press the input/source button. Select the name of the TV port you used in Step 1C. HDMI 1 HDMI 2 You should then see an activation screen on your TV.
  • Page 12 Need help? Watch videos, search FAQs and get troubleshooting support at www.xfinity.com/SelfInstall or contact a customer service expert at 1-800-XFINITY Keep for future reference. © 2015 Comcast. All rights reserved. X1 MOVERS SIK 0116...