Table of Contents Contacts Basics Messages Read me first Internet Package contents Email Device layout Camera Battery Gallery SIM or USIM card Smart Manager Memory card S Planner Turning the device on and off Video Touchscreen Memo Home screen Clock Lock screen Calculator Notification panel...
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Table of Contents Mobile networks More connection settings Sounds and notifications Display Motions and gestures Applications Wallpaper Themes Lock screen and security Privacy Accessibility Accounts Backup and reset Language and input Battery Storage Date and time User manual About device Appendix Troubleshooting...
Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
Appearances and specifications are subject to change without prior notice. You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
Basics Device layout Receiver Front camera Headset jack Power key Volume key Touchscreen Home key Recents key Back key Microphone GPS antenna Multipurpose jack Main antenna Rear camera Memory card slot Loud speaker SIM card tray Flash Main antenna...
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– If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection. Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
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Basics Viewing the remaining charging time While charging, open the Home screen and tap Apps Settings Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.
While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. If the device is not charging properly, take the device and the charger to a Samsung Service Centre. Power saving mode Save the battery power by limiting the device’s functions.
Insert the SIM or USIM card provided by the mobile telephone service provider. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
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Gently press the SIM or USIM card into the SIM card tray to secure it. Do not insert a memory card into the SIM card tray slot. If a memory card happens to be lodged in the SIM card tray slot, take the device to a Samsung Service Centre to remove the memory card.
Basics Removing the SIM or USIM card Pull out the SIM card tray gently from the SIM card tray slot. Remove the SIM or USIM card. Insert the SIM card tray back into the SIM card tray slot. Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.
Basics Setting preferred SIM or USIM cards When two cards are activated, you can assign voice calls, messaging, and data services to specific cards. On the Home screen, tap Apps Settings SIM card manager and set the feature preferences for your cards in Preferred SIM card. Memory card Installing a memory card Your device accepts memory cards with maximum capacities of 200 GB.
Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Home screen, tap Apps Settings Storage Format SD card FORMAT SD CARD ERASE EVERYTHING.
Basics Touchscreen Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.
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Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
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Basics Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.
Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right. A widget Screen indicators A folder An app Apps screen icon...
Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
Basics Creating folders On the Home screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name.
Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the left or right. Moving items This feature may not be available depending on the region or service provider. On the Apps screen, tap EDIT.
Basics Tap Enter folder name and enter a folder name. To change the folder colour, tap To add more apps to the folder, tap and hold another app, and then drag it to the folder. To delete a folder, select a folder with .
Lock screen and security Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.
Basics Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup PIN to unlock the screen when you forget the pattern. A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it.
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Basics You can use the following functions on the notification panel. Rearrange quick setting buttons. Quick setting buttons Launch Settings. Adjust the brightness. Maximise brightness for better visibility in bright conditions. Tap a notification and perform Select a SIM or USIM card. various actions.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.
Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. : Enter text by voice. Start or pause entering text by voice. Open the keyboard. : Enter emoticons.
Basics Screen capture Capture a screenshot while using the device. Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. Opening apps On the Home screen or the Apps screen, select an app icon to open it.
Basics Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. Some apps may not support this feature. Split screen view...
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Basics Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. Select another app to launch. You can also launch the split screen view by tapping and holding...
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Basics Using additional options When using apps in the split screen view, select an app window and tap the circle between the app windows to access the following options: : Switch locations between app windows. : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window.
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Basics Some apps may not support this feature. : Maximise the window. : Close the app. Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows.
Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.
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Basics Connect your previous device to the computer using the USB cable. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. Connect your new device to the computer using the USB cable. On the computer, follow the on-screen instructions to transfer data to your new device.
Wi-Fi network. Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch.
To set the device to automatically back up data, tap the Auto back up switch to activate it. To restore data using a Samsung account, tap Restore. Current data will be deleted from the device to restore the selected items.
Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.
Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or UNINSTALL. Alternatively, on the Apps screen, tap Settings Applications Application manager, select an app, and then tap DISABLE or UNINSTALL.
Applications Phone Introduction Make or answer voice and video calls. Making calls Tap Phone on the Apps screen. Enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call, or tap to make a video call.
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Applications Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap MORE Speed dial, select a speed dial number, and then select a contact. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
Applications Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the reject message bar upwards. To create various rejection messages, open the Apps screen and tap Phone MORE Settings...
Applications Options during calls During a voice call The following actions are available: HOLD: Hold a call. Tap RESUME CALL to retrieve the held call. Add call: Dial a second call. Extra volume: Increase the volume. Bluetooth: Switch to a Bluetooth headset if it is connected to the device. Speaker: Activate or deactivate the speakerphone.
Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating contacts manually Tap Contacts on the Apps screen. and select a storage location. Enter contact information. : Add an image. : Add or delete a contact field. Tap SAVE.
Applications Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: Scroll up or down the contacts list. Drag a finger along the index at the right side of the contacts list to scroll through it quickly.
Applications Add recipients and enter a message. Access additional options. Enter recipients. Select contacts from the contacts list. Enter a message. Attach files. Send the message. Enter emoticons. to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming.
Applications Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Tap Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Access additional options.
Applications Email Setting up email accounts Set up an email account when opening Email for the first time. Tap Email on the Apps screen. Enter the email address and password, and then tap NEXT. To manually register a company email account, tap MANUAL SETUP. Follow the on-screen instructions to complete the setup.
Applications Camera Introduction Take photos and record videos using various modes and settings. Basic shooting You can take photos or record videos. View your photos and videos in Gallery. Tap Camera on the Apps screen. Camera etiquette Do not take photos or record videos of other people without their permission. Do not take photos or record videos where legally prohibited.
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Applications On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to the left to view photos and videos you have captured. The preview screen may vary depending on the shooting mode and which camera is being used.
Applications Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo. On the preview screen, tap MODE Auto. Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value.
Applications Beauty face Take a photo with lightened faces for gentler images. On the preview screen, tap MODE Beauty face. Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, tap to switch to the front camera for self-portraits.
Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. : Select a filter effect to use when taking photos or recording videos. : Set the device to record sound before or after taking a photo.
Applications Grid lines: Display viewfinder guides to help composition when selecting subjects. Location tags: Attach a GPS location tag to the photo. GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. Your location may appear on your photos when you upload them to the Internet.
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Applications Select an image or a video. Video files show the icon on the preview thumbnail. To play a video, tap Move to the previous screen. More options Share the image with others. Modify the image. Add the image to favourites. Delete the image.
Applications Smart Manager Introduction The Smart manager provides an overview of the status of your device’s battery, storage, RAM, and system security. The Smart manager allows you to easily optimise your device and ultra data saving mode helps you manage your mobile data usage. Using the quick optimisation feature On the Apps screen, tap Smart Manager CLEAN ALL.
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Applications Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features and closing apps that are consuming an excessive amount of battery power. The usage time left shows the time remaining before the battery power runs out.
Applications Swipe to the left, tap Ultra data saving mode, and then tap the switch to activate it. View the amount of data used and saved for the set monitoring period. Activate the Opera Max data compression feature to compress Internet data when using the mobile network.
Applications Enter event details. Enter a title. Select a calendar to use or Set a start and end date for sync with. the event. Set an alarm. Enter the location of the event. Attach a map showing the location of the event. Add more details.
Applications Syncing events and tasks with your accounts On the Apps screen, tap Settings Accounts, select an account service, and then tap the Sync Calendar switch to sync events and tasks with the account. To add accounts to sync with, open the Apps screen and tap S Planner MORE Manage calendars...
Applications Memo Create memos and organise them by category. On the Apps screen, tap Memo. Composing memos on the memos list and enter a memo. While composing a memo, use the following options: Category: Create or set a category. Image: Insert images. Voice: Make a voice recording to insert.
Applications Setting alarms Set an alarm time and tap SAVE. To open the keypad to enter an alarm time, tap KEYPAD. To set an alarm with various alarm options, tap OPTIONS, set alarm options, and then tap SAVE. To activate or deactivate alarms, tap the clock icon next to the alarm in the alarms list. Stopping alarms Tap DISMISS to stop an alarm.
Applications Timer On the Apps screen, tap Clock Timer. Set the duration, and then tap START. To open the keypad to enter the duration, tap KEYPAD. Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations. Tap Calculator on the Apps screen. Rotate the device to landscape orientation to display the scientific calculator.
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Applications to turn on the FM radio. Select the radio station you want from the stations list and tap to return to the FM radio screen. Record a song from the FM radio. Scan and save available stations automatically. Access additional options. Add the current radio station to Enter radio station frequency the favourites list.
Applications Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
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Applications Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting. Google Search quickly for items on the Internet or your device. Voice Search Search quickly for items by saying a keyword or phrase.
Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. To edit the list of frequently used settings, tap EDIT. Then, tick items to add or deselect items to remove.
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Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
Introduction Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. Always ensure that you share and receive data with devices that are trusted and properly secured.
Settings Pairing with other Bluetooth devices On the Settings screen, tap Bluetooth, and then tap the switch to activate it. The detected devices are listed. Select a device to pair with. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
Settings Unpairing Bluetooth devices Tap Bluetooth on the Settings screen. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Flight mode This disables all wireless functions on your device. You can use only non-network services. On the Settings screen, tap Flight mode.
Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Mobile hotspot and tethering Mobile hotspot. Tap the switch to activate it. icon appears on the status bar. Other devices can find your device in the Wi-Fi networks list.
Settings Limiting data usage On the Settings screen, tap Data usage and tap the Set mobile data limit switch to activate it. Drag the limit adjustment bar upwards or downwards to set the limit. Drag the warning adjustment bar upwards or downwards to set a data usage alert level. The device will alert you when the warning level is reached.
Settings More connection settings Options Customise settings to control other features. On the Settings screen, tap More connection settings. Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
Settings Printing content While viewing content, such as images or documents, tap Share Print printers, and then select a printer. Sounds and notifications Change settings for various sounds on the device. On the Settings screen, tap Sounds and notifications. Sound mode: Set the device to use sound mode or silent mode. Volume: Adjust the volume level for call ringtones, music and videos, system sounds, and notifications.
Settings Motions and gestures Activate the motion recognition feature and change the settings that control motion recognition on your device. On the Settings screen, tap Motions and gestures. Excessive shaking or impact on the device may result in unintended inputs. Control motions properly.
Unlock effect: Select an effect that you see when you unlock the screen. Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find my mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.
Services: View accessibility services installed on the device. Accounts Add your Samsung and Google accounts, or other accounts, to sync with. Adding accounts Some apps used on your device require a registered account. Create accounts to have the best experience with your device.
Settings Registering Samsung accounts You need a Samsung account when using some Samsung apps. You can back up or restore data saved in the device to your Samsung account. Register your Samsung account to the device to conveniently use Samsung services.
Language: Select a display language for all menus and apps. Default keyboard: Select a default keyboard type for text input. Samsung keyboard: Change the Samsung keyboard settings. Google voice typing: Change the voice input settings. Voice input: Select a default voice input service. You can also change settings for each service.
Settings Storage View memory information for your device. On the Settings screen, tap Storage. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device.
Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About device Access device information, edit the device name, or update device software. On the Settings screen, tap About device.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: Password: When the device lock feature is enabled, you must enter the password you set for the device.
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Ensure that your device software is updated to the latest version. If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
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The battery icon is empty Your battery is low. Charge the battery. The battery does not charge properly (For Samsung-approved chargers) Ensure that the charger is connected properly. Visit a Samsung Service Centre and have the battery replaced.
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This is normal and should not affect your device’s lifespan or performance. If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
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Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device.
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Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
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Samsung Electronics. Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.