Faq - Alcatel MOVETRACK Quick Start Manual

FAQ

1. Are any of the materials used in this product harmful to children?
The material in use has passed all related safety testing for
children, it is safe for daily use.
2. Why is my MOVETRACK not charging?
If your MOVETRACK is not charging, follow the steps below:
• Ensure that the metal charging contacts on the back of your
watch are aligned correctly with the pins on the charging
cradle.
• Check that there is no dirt or corrosion on the metal charging
contacts or the charging cradle pins.
• Check that the pins on the charging cradle are intact.
3. Can I make calls to my MOVETRACK?
Your MOVETRACK does not support voice calling.
4. How many users can monitor my MOVETRACK simultaneously?
10 users can monitor your MOVETRACK at any one time. You
can invite users by sharing the QR code on the Invite User page
in the App.
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