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NatComm DME User Manual

High quality mp3 based digital message player
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DME
USER GUIDE
For Technical Assistance
Please Phone: (07) 5596 5128

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Summary of Contents for NatComm DME

  • Page 1 USER GUIDE For Technical Assistance Please Phone: (07) 5596 5128...
  • Page 2 INSTALLATION DIAGRAM Page 2 National Communications...

  • Page 3: Product Description

    Message On Hold applications with PABX or other Multi- Line Business Telephone systems. Like all Natcomm players, DME uses an SD Flash Card to store its Message or Messages. The use of an SD Flash card allows for Message updates to be achieved by sending a replacement Flash Card to the user.
  • Page 4 SD Flash Card DME uses an SD Flash Card to store its Message or Messages. It is supplied with a 2GB SD Flash card, which provides for up to 2000 minutes of message at CD quality (128kbps). DME can also operate with MultiMedia (MMC), Secure Digital (SD) or SD High Capacity (SD-HC) Flash Cards, up to 32GB in capacity.

  • Page 5: Operation

    OPERATION Once Power is connected to DME, or the SD card is inserted, it will commence an approximate 10 second ‘Initialisation process’. During this time, DME will carry out a series of self diagnosis procedures where it will check the SD Card, Power Supply and other important components.
  • Page 6 CAT5 Network Cable (supplied). It does not matter where DME is connected on a Network, it will still be able to receive Message Updates automatically. It is normal for DME to be installed near the Telephone System Controller (KSU) where an LIU should be installed.

  • Page 7: Installation Overview

    INSTALLATION - OVERVIEW There are TWO stages involved in the installation of your DME device. 1) MESSAGE ON HOLD - INSTALLATION This involves connecting DME to a Telephone System On Hold Port, using a Line Isolation Unit. Please refer to pages 8-9...
  • Page 8 Place a call to the telephone system, put the call ON HOLD and adjust the volume to a suitable level using the volume pot located on the rear of DME. Turning the POT clockwise will increase the volume. Page 8...
  • Page 9 ON HOLD connection port, using the LIU. Note : If Audio from DME cannot be heard when calls are placed O n H o l d , t h e n y o u r Te l e p h o n e S y s t e m m a y n e e d t o b e programmed to advise it that a MESSAGE on HOLD facility has been fitted to it.

  • Page 10: Network Installation

    NETWORK INSTALLATION Before installing DME you must setup the details for the new site. This involves creating a Unique ID and then inserting the programmed SD Card into the SD card reader so that the Control Program can note the details of all files and settings. This is done via the Dealer Control Program.
  • Page 11 If you CANNOT hear your message through the speaker located within DME : 1) If the Display of DME is blank, check or change your power connection until information is displayed .(Note - after power connection, DME will make an outgoing connection to the FTP site to check for changes.

  • Page 12: Specifications

    SPECIFICATIONS Dimensions 165w x 150d x 60h mm Weight 415g Power Supply 240VAC to 12VAC/1A Power Consumption : Idle - 100mA Operating - 230mA Power Connector 2.5mm barrel connector Network Connector RJ 45 8 pin Audio Output 2.5mm barrel connector ACMA COMPLIANCE : N 782 WARRANTY...

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