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Trouble Shooting
If you have a problem with this device, please check the troubleshooting guide
below.
Problem
The Tablet does not turn on. ● Ensure that the tablet is fully charged. Try
The buttons does not work.
I cannot transfer files to the
tablet.
There is no sound during
playback.
PMID704GK
Resolution
charging the Tablet overnight (8 hours).
Switch –off and switch on the tablet
● Ensure that your computer is running on a
supported operating system platform.
● Check the USB extension cable, ensure that it
is securely attached to the tablet and the PC, or
try using another USB cable.
● Ensure that the tablet's memory capacity is
full.
● Check the volume level.
● Ensure that the earphone is attached securely
to the tablet.
User Manual
29
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