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Peace of mind, in real-time
User Guide

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Summary of Contents for hereO HereO series

  • Page 1 Peace of mind, in real-time User Guide...
  • Page 2: Table Of Contents

    The hereO Family User Guide - Table of Contents GETTING STARTED WHAT’S IN THE BOX GETTING TO KNOW YOUR HEREO WATCH CHARGING YOUR HEREO WATCH DOWNLOADING THE HEREO FAMILY APP ACCOUNT REGISTRATION PROFILE CREATION PAIRING YOUR HEREO WATCH USING THE HEREO WATCH AND FAMILY APP...
  • Page 3: Getting Started

    GPS Module WRISTBAND SIZE The hereO GPS Watch comes with an adjustable wristband with six different sizes between 120- 160mm. When putting on the watch, ideally it will be snug on your child’s wrist so as not to risk the watch slipping off.
  • Page 4: Charging Your Hereo Watch

    The screen is an EPD (Electronic Paper Display) and has a touch sensitive display with which you can send a Panic Alert and pre-defined messages CHARGING YOUR HEREO WATCH The hereO GPS Watch has a micro USB port for charging the device via the included power adapter. To charge the device: Connect the USB cable (male)
  • Page 5: Downloading The Hereo Family App

    / sign up screen. If you already have a hereO app account, you can go ahead and sign in, click on the arrow icon NOTE: displayed on the feed page, invite a new member, select “activate hereO watch", and skip to the next...
  • Page 6: Profile Creation

    If you are new to the hereO family, select “Sign Up” and follow the prompts to create your hereO account. PROFILE CREATION Photo Upload – You can upload a picture from your camera roll or take a new picture with your device camera.
  • Page 7: Pairing Your Hereo Watch

    PAIRING YOUR HEREO WATCH If you just created a new app account, you will be given the option to activate your new hereO GPS Watch. The wizard on our app will guide you through every step of the activation. Once...
  • Page 8 Select hereO 2. Make sure your bluetooth is enabled on your smartphone and click “Scan”.
  • Page 9 You will see a list of the devices found. Note that the last three digits displayed on your watch's screen are shown on your phone. If you have more than one watch, choose the device you want to activate first. Insert the 4 digits displayed on your watch.
  • Page 10 Now that you have successfully created an account and paired the app with your hereO GPS Watch, you will be directed to your News Feed, where you have the option to define Safe- Zones and add family members. You can do this now, or skip it and come back to it later via the “settings”...
  • Page 11: Using The Hereo Watch And Family App

    USING THE HEREO WATCH AND FAMILY APP CREATING SAFE-ZONES Safe-Zones virtual geo-fences around a pin point on the map that enable you to receive push notifications anytime one of your family members enters or exits the predefined perimeter. While hereO app will learn your child’s...
  • Page 12: Adding Family Members

    ADDING FAMILY MEMBERS You can add a family member at any time by clicking on the arrow in the top-right corner of the Feed screen. After clicking the menu, a dropdown menu will appear where you can invite a new member.
  • Page 13: Watch's Settings

    You can also add or remove members at anytime directly via the “Members” section on the Main Menu. WATCH'S SETTINGS From within the hereO Family app, select the watch user and click on "Settings". You will be prompted with a list of the watch's operating modes...
  • Page 14 DAILY MODE This mode regularly updates the location of the watch on the family map and sends Safe-Zone breach notifications as they occur. STAND BY This is your battery saver mode. While you will not receive any push notifications for Safe-Zones, you can request a location update at any time via the “update”...
  • Page 15: Wireless Leash

    The watch has a Wireless Leash feature that uses bluetooth to create a proximity sensor. When this feature is activated, you will be notified if your child wanders to far away from you(or whoever is holding the phone with the hereO app). You can activate the Wireless Leash by clicking on the shield icon on the watch user’s home screen.
  • Page 16: Adjusting The Time On The Hereo Watch

    ADJUSTING THE TIME ON THE HEREO WATCH The time on your hereO watch can be adjusted by selecting the appropriate time zone from within the settings on the hereO Family app. Simply select the relevant user, click on "Settings" (gear icon), and adjust the time zone as well.
  • Page 17: Using The App

    USING THE APP The following is a detailed overview of the companion hereO Family app, the sidekick of your hereO GPS Watch. Via the app, you can customize the frequency of interactions with the GPS watch, define Safe-Zones, receive check-in updates, get panic alerts, and much more. You can read on for the full list of features included in the companion app.
  • Page 18 SUB-MENU FEED This is the default screen you will see whenever you open the app. On the Feed, you can scroll down to see the user’s location history (routes) and places that have been recently visited. Information regarding the active user’s current location, such as approximate address, time of last location share, and accuracy indicator can be found under the user’s picture.
  • Page 19: User Menu

    You can also get directions to another user, send a “Hug” message to a watch, or update your settings. ADD/REMOVE MEMBER A new hereO in the family? Just hit the arrow icon in the top-right corner and you will be have the option to invite a new member. CURRENT LOCATION OF USER The user’s current location will be displayed at the top of the main screen.
  • Page 20: If Your Watch Has Been Lost Or Stolen

    If the watch is out of battery, please contact our customer support team and we will do our best to help you. NEED FURTHER SUPPORT? Should you have any issues with your hereO watch, please refer to our online Help Center: support. hereofamily.com DISPOSAL AND RECYCLING INFORMATION This symbol on the products, its battery or its packaging means that this products and batteries must not be disposed of with household waste.

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