Support - HButler ORBIT User Manual

SUPPORT

Orbit Technology and Tech Details:
Orbit uses Bluetooth Low Energy (BLE) technology to help you locate your items. While Bluetooth technology is a
wireless technology, there are significant differences between Bluetooth, Wi-Fi, and GPS technology. Orbit's Bluetooth
range is up to 100 ft. Bluetooth is most effective at the 30ft range, depending on the environment. Learn more about
Bluetooth at http://www.bluetooth.com/
Battery: CR2025 Battery Included.
Product Battery Life: 8765 Hours or 1 Year from shipment.
Is my phone compatible with Orbit?
Orbit requires a phone to be running the Orbit app in the background. Bluetooth must be left on in the background
(don't worry, our engineers have minimized the battery drain on your phone by leaving Bluetooth on). Orbit works with:
iPhone 5 and later. Samsung S5 and later.
How many Orbit devices can be paired to my phone or tablet?
Apple iOs devices can pair up to 6 Orbit devices at a time. Android devices can pair anywhere between 1-3 de-
pending on the manufacturer and the operating system version.
Can I use the Orbit on humans or my pet?
Orbit is meant to prevent and locate misplaced or stolen items. I'm sorry to say that we do not advice that Orbit
should be used on people. We would recommend that you look into live GPS tracking services instead.
Can I be a Distributor for Orbit?
We are glad to hear of your interest in HButler's suite of products! If you would like to distribute Orbit, please contact
help@HButler.co and we will be in contact shortly. Thank you and have a great day.
Returns and Refunds
Return Policy: We have worked very hard to create a product you will love and we believe you will love your Orbit
product. However, we realize the product you receive from HButler may not be exactly what you expected. Should this
rare occurrence take place, the original retail purchaser of the product may return all Orbits purchased in the original
transaction, in their original condition, with the original receipt and packaging, within 30 days of the date of delivery
to the original retail purchaser and HButler will exchange or provide a full refund of the original purchase price. Please
note that this policy applies only to products you purchase directly from HButler. This is in addition to your legal rights
and your rights under the Orbit hardware six (6) months Worldwide Warranty.
Warranty Procedure
If you are having any issues with your Orbit, please don't hesitate to email us at help@hbutler.co and a team member
will help resolve any issues you're having with the product.
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