Troubleshooting; Adapter Installation Problems - SMC Networks SMC2802W User Manual

Check the following troubleshooting items before contacting SMC
Technical Support.

Adapter Installation Problems

If your computer cannot find the SMC2802WV.2 Wireless PCI
Card, or the network driver does not install correctly, check the
following:
•
Make sure the adapter is securely seated in the PCI slot.
Check for any hardware problems, such as physical damage
to the card's connector.
•
Try the card in another PCI slot. If this also fails, test your
computer with another Wireless PCI Card that is known to
operate correctly.
•
Make sure your computer is using the latest BIOS.
•
If there are other network adapters in the computer, they may
be causing conflicts. Remove other adapters from the
computer and test the wireless adapter separately.
•
Check for a defective computer or PC connection by trying the
adapter in another computer that is known to operate
correctly.
•
If it still does not work, take out the wireless adapter. Delete
SMC2802WV.2.SYS from C:\windows\system. Then go to
"Control Panel" and delete the adapter from your network
configuration menu. Restart your computer and reinstall the
card.
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