TensCare Perfect EMS Instructions For Use Manual
TensCare Perfect EMS Instructions For Use Manual

TensCare Perfect EMS Instructions For Use Manual

Dual channel tens & ems unit with digital controls
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INSTRUCTIONS FOR USE
READ CAREFULLY BEFORE USE

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Summary of Contents for TensCare Perfect EMS

  • Page 1 INSTRUCTIONS FOR USE READ CAREFULLY BEFORE USE...
  • Page 3: Table Of Contents

    CONTENTS Section Page No. Introduction How TENS Works How EMS Works Side Effects Contents Installation of Batteries Belt Clip The Programmes Programme Settings 10 Controls and Display Using the Manual Programme ‘M’ 12 Connecting Lead Wires 13 Positioning of Electrode Pads 14 General Advice 15 Troubleshooting 16 Cleaning 17 Contraindications, Cautions & Warnings 18 Accessories and Spares 19 Guarantee 20 WEEE 21 Technical Specification 22...
  • Page 4: Introduction

    1. INTRODUCTION Device Description & Principles of Design The Perfect EMS is a dual channel TENS & EMS unit with digital controls for easy use. A choice of six pre-set programmes and four manually adjustable programmes are available. The operation of the controls is described in detail in Sections 8 to 11. The TensCare Perfect EMS is a dual channel TENS & EMS unit. It has: • Two independent strength controls for use with 2 pads or 4 • 90mA output over 1KOhm load • Pre-set modes including Warm Up, Endurance, Power and Bulk • Manual TENS programs giving range of 1-120Hz in steps of 1; 50-250uS in steps of 50 • Manual EMS programs giving range of 1-80Hz in steps of 1; 50-350uS in steps of 10 • Program timer of up to 90 minutes • Program Retention and Usage Memory...
  • Page 5: How Tens Works

    2. HOW “TENS” WORKS TENS stands for Transcutaneous Electrical Nerve Stimulation. TENS blocks nerve signals and stimulates the release of endorphins - your body’s own natural defences against pain. TENS is safe, drug-free and has been used successfully by thousands of pain sufferers. TENS sends gentle stimulation through the skin which works in TWO ways: Pain Gate TENS stimulates the sensory nerves, which carry touch and temperature signals. These nerves go to the same connections in the spine as the nerves carrying pain. A strong sensory signal will block the pain signal travelling...
  • Page 6 Endorphin Release At low frequency settings, and slightly stronger outputs, TENS drives the motor nerves to produce a small, repetitive muscle contraction. This is seen by the brain as exercise and this promotes the release of endorphins – your body’s own natural pain killer. The relief builds up and normally takes about 40 minutes to reach a maximum level which can last for hours after the machine is switched off. By using TENS you can expect to achieve a significant reduction in pain, if not complete relief from pain. • TENS is effective for pain from a very wide range of causes. • It doesn’t appear to provide relief from internal pain other than period pain. • You can use low frequency (<10 Hz) programmes on acupuncture points, to achieve similar effects to acupuncture. • With neurogenic pain (caused by inflamed nerves) such as shingles and neuralgia, TENS may initially increase the pain. We recommend that you only use TENS for these conditions under medical supervision.
  • Page 7 • You can safely use TENS as long as it gives you pain relief. The effect may wear off after a few hours (this is called “accommodation”). If this happens, take a break of an hour or so before trying again. The Endorphin Release settings should not be used for more than about 40 minutes. Like any exercise, settings that cause muscle movement may cause aching muscles if used too long. 3. HOW ‘EMS’ WORKS EMS stands for Electrical Muscle Stimulation and has successfully been used in medical rehabilitation and training in competitive sports. EMS produces intensive and effective muscular contraction, generating extraordinary training effects and rapidly enhancing performance. In rehabilitation, EMS is a well-established method for treatment of a broad field of musculoskeletal diagnoses. Electrical stimulation of an intact peripheral nervous system may create motor responses in patients with impaired or lost ability for voluntary muscle activity. EMS is commonly used for: Neuromuscular Facilitation, Muscle Re-education, Muscle Training, Prevention/Slowing of Atrophy/Hypotrophy, Preventing Postoperative Muscle Weakness, Reduction of Spasticity, Maintaining or Increasing Range of Motion,...
  • Page 8 Training of Partial Peripheral Nerve Damage with Signs of Reinnervation, Treatment of Scoliosis, Incontinence Treatment. EMS is a complement to other physical therapy and should always be combined with active mobility, strength, coordination and functional training. In training, the technology for electrotherapy is used for all kinds of muscular exercise - warm-up, strength, speed, power, resistance, endurance, recovery and also for rehabilitation. EMS is well known and works as an excellent complement to regular training. Advantages of EMS Use of EMS may lead to faster progress in the patient’s treatment program. The method is simple and appropriate for treatment in the clinical setting as well as for self-treatment at home. Successful athletes all over the world have discovered the advantages of electrical muscle stimulation, such as an increase of the local circulation and the size of the muscle fibres. EMS also helps to raise the intake of oxygen as well as improving the metabolic exchange and the consumption of energy of the user.
  • Page 9 How EMS Works Muscular activity is produced by the central and peripheral nervous systems transmitting electrical stimuli to the muscles of our body. EMS uses external electrical impulses that work through the skin to stimulate the nerves supplying a specific muscle group. The muscle reacts in different ways depending on the strength of current, duration and frequency of the electrical impulse. Muscles are made up of two different types of fibre: 1. Red fibre is slower contracting and aerobic working. 2. White fibre is faster acting and capable of anaerobic working. The proportions of red and white fibres depend on the way the muscle is used. Fibre can be converted from one type to the other, depending on the signals it receives. This is known as the Trophic effect. Different frequencies have different effects; low frequencies (1-10 Hz) coupled with long impulse times, for example, have a purifying and relaxing effect through individual contractions, whereby the circulation in the treated muscle is simultaneously improved and removal of metabolic end products is supported (lymphatic drainage). The oxygen supply to the muscle is improved.
  • Page 10: Side Effects

    In contrast, by means of a rapid succession of contractions (fibrillation), medium frequencies (20-50 Hz) can put a high level of strain on the muscle, thus promoting the muscular structure. The pads are normally placed near the muscle motor nerve and the unit transmits a stimulus through the skin, with a choice of specific therapeutic patterns. The correct positioning of the pads is important (please see pages 33-38). 4. SIDE EFFECTS There are no known side effects to TENS use and long- term TENS use is not harmful. If you are using TENS for long periods of time, ensure you allow the skin underneath the pads to breathe by moving the pads every so often. If you are using EMS for long periods of time, allow adequate rest time between sessions to allow your muscles time to relax. If you experience muscle aching, simply reduce the strength of the machine or allow your muscles to rest until the aching disappears.
  • Page 11: Contents

    5. CONTENTS This pack contains: • Perfect EMS Pain Relief Unit • Pack of 4, 50x50mm, Self-Adhesive Electrode Pads (E-CM5050) • Belt Clip • 2 x AA 1.5V (Type LR6) Alkaline Batteries • 2 x Lead Wire (L-CPT) • Instruction Manual • Storage Pouch 6. INSTALLATION OF BATTERIES i) Remove belt clip by sliding down...
  • Page 12 ii) Remove battery cover by pulling on tag iii) Insert batteries Ensure that the batteries are inserted the right way as shown in battery compartment and that the ribbon is behind them iv) Replace battery cover and belt clip. LOW BATTERY When the batteries are running low, a low battery indicator will show on the screen and it is important to change the batteries as soon as possible. RECHARGEABLE BATTERIES The unit will work with rechargeable batteries, but the display may appear dim and output may be reduced.
  • Page 13: Belt Clip

    STORAGE Remove batteries from your Perfect EMS if the unit is unlikely to be used for a long period. Some types of battery may leak corrosive fluid. Always dispose of batteries safely. Battery Warnings: Keep batteries out of reach of small children. If battery leakage occurs and comes in contact with skin or eyes, wash thoroughly with water and consult your GP. Do not attempt to recharge alkaline batteries.
  • Page 14: The Programmes

    8. THE PROGRAMMES The Perfect EMS has six different, specially developed EMS programmes (A-F), two manual EMS programmes (G-H) and two manual TENS programmes (S-T). There is no one TENS setting for a particular condition and the best choice varies from one person to another, even if they have the same type of pain. Each user needs to select both the programme and the positioning of the pads that is best for them. You may need to try a few positions/programmes before finding the one that suits you. The following grid summarises the programmes available: USAGE TENS can be used for as long as is necessary. Continuous treatment is fine but electrode pads should be repositioned regularly (at least every 12 hours) to allow...
  • Page 15: Programme Settings

    the skin to be exposed to the air. Endorphin Release works better when the strength is high enough to cause small muscle contractions. Best results are achieved at between 20 and 40 minutes. Longer use may cause muscle ache. If you are using EMS for long periods of time, allow adequate rest time between sessions to allow your muscles time to relax. If you experience muscle aching, simply reduce the strength of the machine or allow your muscles to rest until the aching disappears. 9. PROGRAMME SETTINGS The effect of Electrical Stimulation on the body depends on the following current settings: Pulse Waveform This describes the time function of the excitation current which may be either monophasic or biphasic. With monophasic pulse trains, the current flows in one direction. With biphasic pulses, the excitation current alternates its direction (the current flows back and forth).
  • Page 16 The Perfect EMS uses only biphasic pulse trains as they reduce strain on the muscle, leading to less muscle fatigue as well as safer application and also reduce the risk of skin irritation under the electrode pads. Pulse Frequency Frequency indicates the number of individual pulses per second and is indicated in Hz (Hertz = pulses per second). It can be calculated by working out the inverse value of the periodic time. Different types of muscle fibres react preferentially to different frequencies. Slow-response fibres tend to react to lower pulse frequencies up to 15Hz, while fast-response fibres only respond to frequencies over approximately 35Hz. With pulses of approximately 45~70Hz, there is permanent tension in the muscle (tetany) combined with premature muscle fatigue. Higher pulse frequencies can therefore preferably be used for elasticity and maximum strength training. Think of weight lifting: a higher pulse frequency corresponds to higher weights.
  • Page 17 For TENS: A frequency of 110Hz is good at blocking pain signals. A low frequency of 4 or 10Hz allows for the release of endorphins, the body’s natural pain relief mechanism. Pulse Width Pulse width is used to indicate the duration of an individual pulse in microseconds (millionths of a second). Pulse width also determines the penetration depth of the current. In general, a greater muscle mass requires a greater pulse width. A higher Pulse Width is also more likely to activate pain nerves, so there is a fine balance between maximum muscle stimulation and tolerable sensation. EMS: 50μS for small muscles like the face, up to 350μS for large muscles. TENS: 50 to 250μS. The pain relief effect does not seem to be very dependent on Pulse Width, so the choice depends mainly on comfort. Generally a setting of 200μS is effective.
  • Page 18 Pulse Strength Setting the strength is dependent on each individual user and is determined by a number of parameters such as application site, skin circulation, skin thickness as well as quality of electrode contact. The actual setting should be effective but should never produce any unpleasant sensation such as pain at the site of application. In TENS programmes, you should always be aware of a strong tingling sensation, but any setting which leads to pain must be avoided. With prolonged application, you may need to increase strength as nerves get used to the stimulation and become less sensitive (known as accommodation). In EMS programmes, the object is to produce powerful muscle contractions. The strength of the current should be increased to about three times the level at which you can first feel the tingling, or to as high as you can stand without causing pain. You will probably feel that electrical contraction is more powerful than a voluntary contraction, because the current also stimulates your sensory nerves. The signals have a pain-relieving effect. You may find the sensation uncomfortable to start with, so that you may not get up to therapeutic strength at the start of treatment.
  • Page 19 The strength can be increased during the course of the treatment, as you become accustomed to the sensation. Voluntary muscular activity is more effective than stimulation and it may improve progress if you combine voluntary contraction with stimulation. The powerful muscle contractions caused by electrical stimulation give rise to training aches, which usually disappear within a week. After treatment tingling sensations may continue or your skin may feel numb, this is normal. WORK is the time in seconds that muscle is stimulated (not including Ramp time). The Perfect EMS offers a range of work periods from 1 - 40 seconds. REST is the time in seconds at zero strength in between stimulation (i.e. when the muscle is at rest). The Perfect EMS offers a range of rest periods from 1 - 40 seconds. The EMS programmes use an Active Rest – low frequency pulses help to clear metabolites in between Work periods. Work/Rest Ratio. If you are working muscles you need to allow a rest period to allow metabolites to clear. At settings above 20Hz, you should allow at least twice as long a Rest as the Work time. Thinking of weight lifting again: with higher pulse frequency (large weight) use a high Strength, short Work time, and long Rest time to simulate a small number of repetitions.
  • Page 20 RAMP is the time in seconds taken to move up and down between zero and the set stimulation strength (i.e. the time taken to move between the Work stimulation and the Rest period). The Perfect EMS offers Ramp periods from 0 – 5 seconds. Constant and Burst Modes The TENS programmes offer a choice of modes. Constant mode is when the sensation is continuous versus Burst mode when the sensation comes in bursts (on and off). Burst gives a combination of Pain Gate and Endorphin Release but the squeezing feeling may not be as comfortable. 9.2 MANUAL TENS PROGRAMMES (S-T) In TENS Manual programmes (S-T) you can select and change the following parameters using the ‘T’ timer button: Parameter to Change Display Symbol Flashes FREQUENCY PULSE WIDTH μS CONSTANT/BURST Treatment Timer (minutes)
  • Page 21 After using programmes S-T, when you turn the device off and turn it on again, all parameters will be remembered. Strength will resume at 50% of that last used. 9.3 MANUAL EMS PROGRAMMES (G-H) In EMS Manual programmes (G-H) you can select and change the following parameters using the ‘T’ timer button: Parameter to Change Display Symbol Flashes FREQUENCY PULSE WIDTH μS RAMP TIME (seconds) WORK TIME (seconds) REST TIME (seconds) Treatment Timer (minutes) Simply click the ‘T’ timer button until your required parameter symbol flashes on the display. Then use the CH1▲ or CH1▼to increase or decrease the values. After using programmes G-H, when you turn the device off and turn it on again, all parameters will be remembered. Strength will resume at 50% of that last used.
  • Page 22: Controls And Display

    10. CONTROLS AND DISPLAY ON / OFF Programme Selected Channel 2 Strength Channel 1 Keypad Strength Lock Time Selected Timer (minutes) Clock Programme Selector Channel 2 Strength UP Channel 1 Channel Strength UP 2 Strength DOWN Channel 1 Strength DOWN Timer & Manual Setting SCREEN DISPLAY Selector W = “Work Mode” R = “Rest Mode” = “Low Battery Warning”...
  • Page 23 To turn the unit ON, press the ON/OFF button on the top of the unit and hold for at least 3 seconds until the display shows. To turn the unit OFF, press the ON/OFF button on the top of the unit and hold for at least 3 seconds until the display turns off. The unit will turn OFF automatically: • When the timer reaches zero. • If it is left at zero strength for more than 5 minutes. The unit will start with the program you used last and at 50% of the strength you were last using. At first use, or after changing batteries, the display shows that the unit is automatically set in Programme A at zero strength.
  • Page 24 STRENGTH CONTROLS The buttons marked CH1 ▲ , CH1▼, CH2▲, CH2▼ are strength controls. The left hand buttons ▲ ▲ change strength in the left hand lead (CH1) and the ▼ ▼ right hand buttons change the right hand lead (CH2). To increase strength in steps of 1, press and release the top part of the two channel buttons, marked ▲. The strength levels are shown on the LCD. The strength control buttons will not operate until the unit is properly connected to you. If the Perfect EMS detects a disconnection in either channel it will automatically return the strength in that channel to zero and flash ‘CH 00’. The Perfect EMS has 90 levels of strength. Rather than making multiple presses, if you hold down either of the ▲ buttons for >2 seconds the strength will change continuously until you release the button. You may not feel any sensation over the first few presses. Continue pressing until the sensation is strong but comfortable. Further increases during use may be necessary if your body becomes accustomed to the...
  • Page 25 sensation. To decrease the strength, press and release the lower part of the buttons marked CH1▼or CH2▼. Pressing a strength button automatically starts a WORK period. PROGRAMME CONTROL The button marked ‘P’ is the programme control. The Perfect EMS has six different, specially developed EMS programmes (A-F), two manual EMS programmes (G-H) and two manual TENS programmes (S-T). When the unit is first switched on it automatically enters Programme A. Each time you press and release the ‘P’ button, the programme changes and the programme letter is shown on the LCD. Each time you change the programme, the strength level reverts back to zero. This is a safety feature to alleviate any sudden feeling of a surge, as each programme gives a different sensation.
  • Page 26 TREATMENT TIMER The ‘T’ button can be used to set the session duration and to select manual parameters for adjustment. When you switch the unit on, it is automatically set at Continuous, (displayed as ‘C’) in all programmes except B, C & H, which means that the unit will continue functioning until you switch it off. When you press the ‘T’ button, the ‘min’ symbol will flash. You can set session times of 10, 20, 30, 45 or 90 minutes with the CH1 ▲ and CH1 ▼ buttons. Press ‘T’ again to save your selection. The display shows the session duration next to the clock symbol. The unit automatically counts down the minutes set and switches off when this reaches zero. LOW BATTERY An empty battery symbol will show when you need to change the batteries. The unit will shut down approximately 2 minutes after this.
  • Page 27 KEYPAD LOCK If you do not press any keys for 30 seconds, the keypad will lock so that only the keys marked ▼ will work. This is to avoid accidental changes in settings. To unlock, hold down either the CH1▼ or CH2▼ button for a few seconds until the lock symbol disappears from the display. OPEN CIRCUIT CUTOUT If the Perfect EMS is not correctly connected to your body, the strength in the channel which is not properly connected will automatically reset to zero. This is to prevent sudden changes if a broken connection is re-made. If this occurs, check the lead wire connections and ensure all pads are in complete contact with the skin.
  • Page 28 MEMORY The Perfect EMS has a memory with three functions: 1) Programme Retention When you switch the unit on, it will automatically start in the programme which was being used when it was switched off and at 50% of the strength that was last used. 2) Usage Press ‘T’ and ‘CH2▼’ together and hold down for 3 seconds. The display will show the number of times the unit has been used and the duration of use in hours. Number of uses Time used in hours Press the same buttons again to return to normal controls and display. 3) Memory Reset To reset the memory to zero, hold down the ‘T’ and ‘CH1 ▼’ buttons together for 3 seconds. The screen will flash with both of the above values shown as ‘0’.
  • Page 29: Using The Manual Programme 'M

    11. USING THE MANUAL PROGRAMMES (G,H,S,T) In Programmes G & H you can independently adjust: • Frequency in Hz • Pulse Width in µS • Ramp in seconds • Work Rest in seconds • Timer in seconds. In Programmes S & T you can independently adjust: • Frequency in Hz • Pulse Width in µS • Mode Continuous or Burst •...
  • Page 30 b) Press CH1▲ and CH1▼ to adjust the frequency: You can select:- 1-80 Hz in programmes G and H and 1-120 Hz in programmes S and T c) Press ‘T’ again to save your change and advance to the next setting µS (pulse width): You can select:- 50-350µs in programmes G and H and 50-250µs in programmes S and T d) Press ‘T’ again to select Ramp: (Mode in S and T) You can select 0-5 seconds e) Press ‘T’ again to select Work Time: You can select 1-40 seconds f) Press ‘T’ again to select Rest Time: You can select 1-40 seconds g) Finally, you can select the Treatment Timer (clock symbol):...
  • Page 31: Connecting Lead Wires

    12. CONNECTING LEAD WIRES Insert the lead wire plugs into the base of the unit. Attaching the electrode pads to lead wires Push the pin ends firmly into the pigtail ends of the electrode pads. The lead wires may be damaged by rough handling and should be treated with care. Lead wire colour coding The ends of the lead wire are black (-ve) or red (+ve). This coding is provided for some professional uses. For most TENS applications, you can ignore the colour coding.
  • Page 32: Positioning Of Electrode Pads

    13. POSITIONING OF ELECTRODE PADS 13.1. TENS ELECTRODE PAD PLACEMENT • TENS works one vertebra at a time. You need to stimulate the sensory nerves that enter the spine at the same level as the nerve carrying your pain. Since you don’t know exactly where your nerves are, the simplest thing is to apply the pads around or near to the source of the pain. • TENS best activates the nerves if it travels along the nerve rather than across it. So place one pad farther from the spine than the source of the pain and place one pad closer. • The nerves wrap around the limbs and torso, so you may have to try a few positions before you get the best effect. • If the pain is in, or close to, your spine you can place one pad either side of the spine. • You may feel more sensation in one pad than the other. This is normal – it depends on where the pads are placed in relation to your nerves. The following pictures show some typical pad positions for a range of common complaints.
  • Page 33 NOTES: • For symptoms not illustrated, seek advice from your doctor or physiotherapist. • The electrode pads must always be used in pairs (two pads on each channel), so that the signal can flow in a circuit. • Always check unit is switched OFF before attaching or removing pads. • The Perfect EMS resets the strength to zero if the pad or lead is disconnected from your body. This is to prevent sudden changes in sensation when the pad is re-connected. • For areas that are difficult to reach, why not ask a friend to help you attach the pads?
  • Page 34 ELECTRODE PAD POSITIONS Neck & Shoulder Low Back Pain Tension Sciatica Shoulder Pain Knee Pain Elbow Pain Ankle Pain Headache/Nausea Leg Pain See section 17 for information on where you should not place electrode pads.
  • Page 35 13.2. EMS Electrode Pad Placement Electrode placement for EMS is very important for obtaining the best results. Place two electrodes over the bulk of the muscle, with one electrode over the muscle’s motor point. The motor point is the area on the skin that is located closest to the motor nerve’s entry into the muscle – about 1/3 of the way down the muscle from the spine. Here, it is easiest to trigger a contraction by electrical stimulation (see images on pages 37-38). Experiment by moving the electrode across the skin until you locate the point over the muscle that gives the cleanest contraction. In the examples on the following pages, the pads are marked +ve (red) and -ve (black) to match the red and black leads. The positive (red connector) electrode should be closest to the spine. Large muscle groups may require stimulation with two channels, that is, four electrodes simultaneously. The electrode pads must always be used in pairs, so that the signal can flow in a circuit. NOTE: Always check that the unit is switched OFF before attaching or removing pads. Use 50x50mm square electrode pads for all areas except the face, where smaller 25x25mm diameter electrodes...
  • Page 36 may be necessary (these can be purchased as a separate accessory - see Section 18). When exercising smaller muscles, take care to adjust the strength slowly as the motor nerves may be more sensitive and using smaller electrodes increases the current density. Example EMS Electrode Pad Positions Eye care You can use Programme F to stimulate the muscles around the eyes to reduce wrinkles and puffiness associated with the signs of aging. You will notice the muscles working straight away from the slight twitching. The activation of the muscles stimulates the circulation. This relaxing skin care also contributes to an increase in well-being, making you appear more awake and content. Use small 25x25mm round electrodes (these can be purchased as a separate accessory - see Section 18). In order to prevent triggering unpleasant sensations, you should increase the current strength very carefully.
  • Page 37 Stomach / Hips Weight reduction is effectively aided by training the stomach muscles. With the Perfect EMS, you can select singular muscles for direct stimulation. The stomach contains several different individual muscles and the central stomach muscle is responsible for giving you a slim stomach and a good upper body posture. Buttocks The bottom is equipped with a very strong set of muscles. Unfortunately, unwanted fat and cellulite zones are often to be found in this area and are very difficult to combat. Muscular training is one way of improving shape. The picture shows the possible electrode positions for building muscles.
  • Page 38 Upper Arms Our upper arms often have little shape, usually caused by a lack of movement and muscular work. The Perfect EMS can be used to carry out muscle training. In this case, it is all about stimulation of the circulation of blood. You have the option of treating the front side or the reverse side of both upper arms depending on where the need is greatest. Chest and Shoulders Building chest and shoulder muscle improves posture and movement in the upper body as a whole.
  • Page 39 Legs - Thighs and Calves It is usually a lack of trained muscles in the legs which disturbs us most, particularly in conjunction with areas of cellulite in the thigh area. Targeted muscle training for the front and back of the thigh and calves is very simple to perform.
  • Page 40 EMS ELECTRODE PLACEMENT CHART - FRONT...
  • Page 41 EMS ELECTRODE PLACEMENT CHART - BACK...
  • Page 42: General Advice

    14. GENERAL PAD ADVICE • The electrode pads supplied are reusable but are for single patient use. • In order to obtain the best conductivity through the pads, always ensure that they are in good condition and tacky. • Before use, make sure your skin is clean and dry. • Peel the electrode pads from their protective plastic shield by holding and lifting one corner of the pad and pulling. Do NOT pull on the pigtail lead wire of the pad. • After use always replace the pads on the plastic sheet provided and place in the re-sealable plastic bag. • If the pads dry out then it is best to buy a replacement pack of electrodes. In an emergency it may be possible to restore some of the tackiness of the pad by adding a tiny drop of water on each pad and spreading around. If too much water is added the pads will become too soft. If this occurs, simply place the pads sticky side up in a refrigerator for a few hours. • In very hot weather the gel on the pads may become soft. In such cases place the pads, still on their plastic liners and in their bag, into a fridge until they return to their normal condition. • The pads provided are latex–free. • Replace pads when they lose their stickiness. Poor connection may cause discomfort and skin irritation.
  • Page 43: Troubleshooting

    • Storage life of an unopened pack of electrodes is 2 years. This may be affected by very high temperatures or very low humidity. 15. TROUBLESHOOTING If your machine is not working properly please check the following: Problem Possible Causes Solution No display Flat Batteries Replace batteries Batteries inserted Check incorrectly Damaged springs Contact supplier in battery compartment Low battery display Low batteries Replace batteries No sensation Incorrect Have you applied connection both electrode pads (per lead wire) to ensure a complete circuit? Are the leads properly connected to the machine and the electrode pads? Not strong enough Steadily increase...
  • Page 44: Cleaning

    Lead wires faulty/ electrodes or leads if damaged. necessary. (Lead wires can break at the bend where they leave the machine giving no or intermittent output) Sudden change in If you disconnect Always return sensation and re-connect a strength to zero after few minutes later, disconnecting the the signal will feel lead or electrode quite a lot stronger pads. If the above review has failed to resolve your problem, or to report unexpected operation or events, call TensCare on 01372 723 434 or your local dealer (address on back cover) for advice. 16. CLEANING Clean the case and lead wires at least once a week by wiping with a damp cloth and a solution of mild soap and water. Wipe dry. Do NOT immerse your TENS machine in water. Do NOT use any other cleaning solution than soap and water.
  • Page 45: Contraindications, Cautions & Warnings

    17. CONTRAINDICATIONS, WARNINGS & CAUTIONS CONTRAINDICATIONS • Do not use if you have a heart pacemaker or have a heart rhythm problem. TENS or electrical stimulation in the direct vicinity of a pacemaker may affect some models. If TENS or electrical stimulation is applied on the front of the neck this can affect your heart rate. Very strong TENS or stimulation across the chest may cause an extra heartbeat.
  • Page 46 In this manual: A Warning is used when failure to follow the instructions may result in serious injury or death. A Caution is used when failure to follow instructions may result in a minor or moderate injury, or damage to the device or other property. Notes are used to provide clarification or recommendation. WARNINGS: Warning: The device should not be used while walking, driving, operating machinery, or any other activity in which involuntary muscle contraction may put you at risk of injury. Warning: If you have active cancer, consult with your clinician before use due to concerns for stimulation potentially spreading cancerous cells. Warning: Caution should be used if you have suspected or diagnosed epilepsy as electrical stimulation may affect seizure threshold. Warning: Caution should be used if you have a bleeding disorder as stimulation may increase blood flow to the stimulated region.
  • Page 47 Caution: Observe caution when using the Perfect EMS at high strength settings. Prolonged use at high settings may cause muscle injury or tissue inflammation. The Perfect EMS is capable of delivering outputs in excess of 10 mA (RMS) or 10 V averaged over any period of 1 s”. Caution: Not suitable for children under 5 years of...
  • Page 48 Do NOT place electrode pads: On broken skin The pads could encourage infection. On skin which does not have normal sensation If the skin is numb, too great a strength may be used, which could result in skin inflammation. On the front of the neck Could cause the airway to close, giving breathing problems.
  • Page 49 TO KEEP YOUR DEVICE IN GOOD WORKING ORDER, OBSERVE THE FOLLOWING ADDITIONAL CAUTIONS Do not immerse the Perfect EMS unit in water or place it close to excessive heat. It may cease to operate correctly. Do not attempt to open up the Perfect EMS unit. This will invalidate the guarantee. Do not use this device with leads, electrodes and accessories other than those recommended by the manufacturer. Performance may vary from specification and will invalidate the warranty. Keep the unit away from sources of high magnetic fields such as TV’s, microwave ovens and hi-fi speakers as these may affect the LCD screen.
  • Page 50: Accessories And Spares

    18. ACCESSORIES AND SPARES Expected Service Life • The machine will often last for more than 5 years, but is guaranteed for 2 years. • Lead life depends greatly on use. Always handle the leads with care. • Pads should last 12-20 applications, depending on skin condition and humidity. • AA alkaline batteries should last at least 15 hours. The following replacement parts may be ordered from the TensCare website at www.tenscare.co.uk or by calling +44 (0)1372 723 434. E-CM5050 Pack of 4, 50x50mm electrode pads E-696SS-4 Pack of 4, 50x50mm hypoallergenic electrode pads E-CM25 Pack of 10, 25x25mm circular electrode pads L-CPT CPT Lead wire B-AA 1.5V AA batteries X- BC-PT Replacement belt clip X- BL-PTT Replacement battery cover 19. GUARANTEE Your TensCare device is guaranteed for two years from the date of purchase. If a fault develops, return the unit to TensCare at the address on the back cover of this manual, together with a copy of your invoice and details...
  • Page 51: Weee

    (the batteries, electrode pads or lead wires). Please note that the guarantee is invalidated if incorrect batteries have been fitted, or the unit has been immersed in water, maltreated or otherwise tampered with. 20. Disposal of Waste Electrical And Electronic Products (WEEE) One of the provisions of the European Directive 2002/96/ CE is that anything electrical or electronic should not be treated as domestic waste and simply thrown away. To remind you of this directive all affected products are now being marked with a crossed-out wheelie bin symbol, as depicted below. To comply with the directive you can return your old electro-therapy unit to us for disposal. Simply print a postage-paid PACKETPOST RETURNS label from our website www.tenscare.co.uk, attach this to an envelope or padded bag with the unit enclosed, and post it back to us. Upon receipt we will handle your old device for components recovery and recycling to help conserve the world’s resources and minimise adverse effects on the environment.
  • Page 52: Technical Specification

    21. TECHNICAL SPECIFICATION Amplitude: 90mA zero peak to +ve in steps of approx. (over 1KOhm load) Channels: Dual Channel Waveform: Symmetrical square wave Bi-Phasic Power: 2 x AA Alkaline LR6 batteries Battery life: At least 15 hours at 50mA 300uS 50 Hz Adjustable Timer: 10, 20, 30 45, 60, 90 min Defaults to 20 min Output plug: Fully shielded: Touch Proof Weight: 80gm without batteries Dimensions: 115 x 53 x 27mm Safety Classification: Internal power source. Type BF: Designed for continuous use. IP22. No special moisture protection. Environmental Specifications: Operating: Temperature range: 5 to 40C Humidity: 15 to 93% RH Atmospheric pressure 700hPa to 1060 hPa Temperature range: -25 to +70C Storage: Humidity: 93% RH non-condensing Atmospheric pressure 700hPa to 1060 hPa Applied Part: Self adhesive skin electrode Contact duration: At least 10 minutes NB: The electrical specifications are nominal and subject to variation from the listed values due to normal production tolerances of at least...
  • Page 53 Symbols Used Attention! Please follow the instructions in the User Manual. TYPE BF EQUIPMENT: Equipment providing a degree of protection against electric shock, with isolated applied part. Indicates that this device has conductive contact with the end user. This symbol on the unit means “Refer to Instruction Manual”. Temperature Limitation: indicates the temperature limits to which the medical device can be safety exposed. Lot Number: indicates the manufacturer’s batch code so that the batch or lot can be identified. Humidity Limitation: indicates the humidity limits to which the medical device can be safely exposed. Serial Number: indicates the manufacturer’s serial number so that a specific medical device can be identified. Do not dispose in household waste. Catalog Number: indicates the manufacturer’s catalog number so that the device can be identified. This medical device is not water resistant and should be protected from liquids.
  • Page 54: Emc Precautions

    Atmospheric Pressure: indicates the atmospheric limits to which the medical device can be safely exposed. Date of Manufacture: indicates the date which the medical device was manufactured. This is included within the serial number found on the device (usually in the battery compartment), either as “E/Year/Number” (YY/123456) or “E/Month/Year/Number” (MM/YY/123456). This medical device is indicated for home use. The first number 2: Protected against access to hazardous IP22 parts with a finger, and the jointed test finger of 12mmø, 80mm length, shall have adequate clearance from hazardous parts, and protected against solid foreign objects of 12.5mmø and greater. The second number 2: Protected against vertically falling water drops when enclosure is tilted up to 15˚. Vertically falling drops shall have no harmful effects when the enclosure is tilted at any angle up to 15˚ on either side of the vertical. 22. EMC PRECAUTIONS Wireless communications equipment such as wireless home network devices, mobile phones, cordless telephones and their base stations, walkie-talkies can affect this equipment and should be kept at least a distance d = 3,3 m away from the equipment. (Note. As indicated in Table 6 of IEC 60601-1-2:2007 for ME EQUIPMENT, a typical cell phone with a maximum output power of 2 W yields d = 3,3 m at an IMMUNITY LEVEL of 3 V/m). For hospital use, full EMC tables are available on request...
  • Page 55 NOTES:...
  • Page 56 Distributed by: Manufactured by: TensCare Ltd, 9 Blenheim Road, 0088 Longmead Business Park, Epsom, Surrey, KT19 9BE, UK Tel: +44 (0)1372 723 434 Fax: +44 (0)1372 745 434 Email: info@tenscare.co.uk Web: www.tenscare.co.uk Pub Ref: I-PEMS-UK Rev 1.2 04/17...

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