GD-Itronix Duo-Touch II Getting Started

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Duo-Touch II Help

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Getting Started

Congratulations on your purchase of the Duo-Touch II Tablet PC! Your new Duo-Touch II features the most innovative advances in

portable computing technology. It combines state-of-the-art ergonomics, patented RF technology, and a

rugged

, durable architecture to

provide you with a Tablet PC that is compact, powerful, and easy to use virtually anywhere.

Designed for a wide range of business productivity applications, the Duo-Touch II is an ideal choice for mobile workers who are on the go

throughout the day. It offers flexibility, durability and dependability along with ruggedness and portability to make it quick and easy to

transport to any work location, indoors, outdoors, or in your vehicle.

This online document, Duo-Touch II Help, contains all the information you need to set up and use your new Tablet PC. For information on

printing, searching, navigating or using Duo-Touch II Help, see

How to Use This Help

System. To optimize readability, we recommend

you view this document in

landscape

orientation. If you have suggestions for how we may improve this document, please e-mail

technical.publications@gd-itronix.com.

Unpacking Your System

After opening the package, carefully inspect the contents. Contact your dealer if any items are missing or appear

damaged. The shipping carton should contain a Duo-Touch II Tablet PC with the following features and parts:

Standard Parts

Standard Features

Optional Features

Optional Accessories

Where to Look For Information

About Your Duo-Touch II Tablet PC

file://C:\Documents and Settings\harwoodm\Local Settings\Temp\~hh5E31.htm

2/28/2008

Table of Contents

Summary of Contents for GD-Itronix Duo-Touch II

Page 1: Getting Started
Tablet PC that is compact, powerful, and easy to use virtually anywhere. Designed for a wide range of business productivity applications, the Duo-Touch II is an ideal choice for mobile workers who are on the go throughout the day.
Page 2 Dispose of used batteries according to the manufacturer's instructions CAUTION Internal components of the Duo-Touch II will be damaged if exposed to contaminants when doors are open on the computer. Shield the unit from all contaminants such as liquids, rain, snow, and dust Unplug the computer from the power outlet before cleaning.
Page 3: More Basics
1. Missing Case Feet, Port Covers and Doors: Inspect for broken, loose or missing parts and fasteners. a. Items such as missing case feet can present alignment and fit issues when the Duo-Touch II is used in a vehicle dock. A loose fit condition can subject the Duo-Touch II to excessive vibration and shock from daily driving conditions.
Page 4 Screen Overlays are available as Field Kits. Contact your Support Representative for order requests. 4. Use of the Touch Screen Stylus: If your Duo-Touch II has the optional integrated Touch Screen use the included stylus. Foreign objects such as ball point pens or hand tools should never be used for Touch Screen input;...
Page 5: Tips For New Owners
9. Use of the Duo-Touch II in a Vehicle Dock: 1. Never attempt to operate the Duo-Touch II or read the display while driving. This is extremely distracting and may increase potential for accidents. Tips for New Owners Read the...
Page 6: Power Management
(if equipped) applications is recommended to provide maximum battery run time and prolong battery service life. Default settings allow the Duo-Touch II to enter a Standby/Suspend state after a set period of inactivity. Extending or Disabling the Standby/Suspend time-out period will increase power consumption and reduce operational time on battery power.
Page 7 1. Storing the Duo-Touch II for five (5) days or less a. Install the battery pack and connect the Duo-Touch II to external power and allow the battery pack to fully charge. The charging LED will be solid orange while charging and green when battery charging is complete.
Page 8: Troubleshooting
The Duo-Touch II Getting Started Guide included with the original shipment packaging. b. The Duo-Touch II factory installed Windows image includes a resident help file with a link on the desktop; alternately Help can be accessed via the following path: Start -> All Programs -> Mobile Computer Tools.
Page 9: Front View
This computer is a superior work tool for collecting, managing, and communicating information in the field. This section describes the external and internal features of your Duo-Touch II Tablet PC. This document uses the landscape view as the default orientation.
Page 10: Left Side View
Duo-Touch II Help Page 10 of 57 Feature Description Fax/modem RJ-11 The fax/modem can transmit data using the 56 Kbps V.90 or V.92 protocol, and Jack send and receive faxes at 14.4 Kbps. 2 USB 2.0 ports The Universal Serial Bus (USB) enables you to attach keyboards, a mouse, scanners, printers and other USB devices.
Page 11: Bottom Edge View
Duo-Touch II Help Page 11 of 57 Feature Description LAN RJ-45 Jack With an Ethernet LAN (Local Area Network) you can make LAN connections without installing PC Cards. Connection speed is 10/100/1000 Mbps. Type II PC Card Slot The PC Card Slot supports 32 bit Card Bus 2.1 interface as well as Zoom Video when in landscape orientation.
Page 12: Buttons And Hot Keys
Connector Buttons and Hot Keys The Duo-Touch II has seven Hot Keys to speed common functions. Additionally, it has a Power Button, an RF On/Off Button, and a Master Reset Key. Hover the mouse over each number on the picture to see a description file://C:\Documents and Settings\harwoodm\Local Settings\Temp\~hh5E31.htm...
Page 13 Duo-Touch II Help Page 13 of 57 Icon Hot Key Description Rotate Key Use this key to switch between portrait and landscape orientation on the display. It rotates the screen in 90° increments. You can also program it to execute a specific function.
Page 14: Led Status Indicators
Stealth Mode. Display and Pen Basics Your Duo-Touch II has an 8.4" TFT SVGA outdoor viewable DynaVue™ (patent-pending) transmissive display with digitizer control panel and touch screen. It is an active matrix color display with integrated graphics capabilities that provides excellent readability both indoors and outdoors.
Page 15: Ports And Connectors
The hard disk drive provides high-capacity storage and fast access. The operating system and most programs are stored here. Your Duo-Touch II identifies the hard disk drive as drive C:. Your hard disk drive may include an optional hard drive heater to allow operation in certain environments. There is also a Solid State Hard Drive option.
Page 16: Optional External Drives
CD. It can also read data from DVDs and CDs, including audio or video disks. NOTE The Duo-Touch II identifies the drive with the letter following the highest partition letter. For example, if your highest drive partition is drive E:, the DVD/CD-RW or CD-ROM will be assigned to drive F:. However, the floppy drive will always get assigned to drive A: or B:.
Page 17: Fingerprint Scanner (Optional)
The optional swipe style fingerprint scanner can be used for all standard security uses. The optional fingerprint scanner provides a greater level of security and convenience for your Duo-Touch II and your private data. Use the fingerprint scanner instead of passwords for the following:...
Page 18: Making Connections
CAUTION: Keep port doors closed when not in use. Internal components of the Duo-Touch II will be damaged if exposed to contaminants. When dust covers, the PC card door, or the bottom access panel are open on the computer, shield the unit from all contaminants such as liquids, rain, snow, and dust.
Page 19: Internet And Fax
Duo-Touch II Help Page 19 of 57 Press the power button once, and then give the system time to respond. The Power LED should illuminate and the unit should boot into Windows. To turn off the computer For Windows XP: From the Start menu, select Turn Off Computer, then select Turn Off.
Page 20: Attaching Usb Devices
The two Universal Serial Bus (USB) 2.0 ports enable you to attach USB devices such as keyboards, a mouse, scanners, and printers. Using PC Cards The Duo-Touch II has a Type II PC Card Slot located on the top side of the computer. It supports 32 bit Card Bus file://C:\Documents and Settings\harwoodm\Local Settings\Temp\~hh5E31.htm 2/28/2008...
Page 21: Using Compactflash Cards
Ejecting a PC Card Using CompactFlash Cards Your Duo-Touch II can use Type 1 CompactFlash Cards for secure data storage. If you store any user-installed application programs and associated data on CompactFlash, these programs and data will not be lost after a hard reset.
Page 22: Changing The Volume
Duo-Touch II Help Page 22 of 57 Feature Description Microphone Integrated microphone for audio input Speaker Integrated speaker for audio output Audio-out jack Connect external speakers or a stereo headset Audio-in jack Connect an external microphone for audio recording Changing the volume...
Page 23: Wireless Communication
FCC regulations. Your Duo-Touch II has an RF ON/OFF button on the back. This can be used to turn off Bluetooth and disable WLAN, WWAN, and GPS radios. The radios can also be enabled or disabled in the...
Page 24: Improving Radio Coverage
Duo-Touch II Help Page 24 of 57 About GPS The Global Positioning System (GPS) is a worldwide radio-navigation system formed from a constellation of satellites and their ground stations. GPS uses these satellites as reference points to calculate positions accurate within 10 meters.
Page 25: Pc Card Radios
Operating with Battery Power The Duo-Touch II uses Dynamic Power Management ( DPM ) so you can reduce the amount of energy used, especially during periods of inactivity. It is powered by a smart Li-ION battery pack. A CMOS coin battery maintains the Real Time Clock and CMOS memory.
Page 26: Battery Calibration
Battery Mark benchmark tests.) Use of external devices, such as the wireless radio, cause increased battery consumption. If a second external battery is attached to your Duo-Touch II, this battery will begin charging once the main battery is fully charged.
Page 27: About The Battery
To prevent damage, the charge circuitry is turned off for temperatures that are too high (above approximately 115°F or 46°C) or too low (below approximately 32°F or 0°C). Your Duo-Touch II is equipped with a fan to remove heat from the processor.
Page 28: Managing Power
Duo-Touch II Help Page 28 of 57 2. Save your work and then select Shut Down from the Start menu 3. Turn off the computer and replace the discharged battery with a charged battery (See Battery Charging). NOTE Do not restart the computer until you have connected to an AC adapter or replaced the discharged battery with a charged battery.
Page 29: Tip 2. Prevent Wasted Power
Duo-Touch II Help Page 29 of 57 Battery Tips Tip 1. Avoid excessive heat and cold Your battery will last longer during the day if it is used, charged and stored between 50°F and 86°F (10°C and 30°C). Charge the battery nightly where the temperature will remain around 68°F (20°C). Your battery may not last as long through the day if you charge it at higher or lower temperatures.
Page 30: Using The Bios Setup Utility
Duo-Touch II Help Page 30 of 57 discharging of the battery. Calibrating the battery every three or four months helps to keep the gas gauge accurate. For information on calibrating the battery, refer to Battery Calibration. Tip 4. Get a good charge Your computer will charge more quickly if it is turned off or suspended.
Page 31: Navigation And Help
Duo-Touch II Help Page 31 of 57 Use your Line Up or Line Down hot keys to highlight "CMOS Setup Menu" and press the OK/ Enter key. The system will start the Setup Utility and display the main menu of the utility.
Page 32 NOTE The Field Help Window refers to keys that are only available via an external USB keyboard. If you do not have an external keyboard attached to your Duo-Touch II, use the Setup Utility's Tablet PC Input Pad described below: The General Help Window describes the Tablet PC Input Pad keys and their functions.
Page 33: The Main Menu
Duo-Touch II Help Page 33 of 57 NOTE The Tablet PC Input Pad disappears after a few seconds of inactivity and when you change screens. The Main Menu Field Setting Function AMIBIOS for information Version only Motherboard for information Version...
Page 34: Trusted Computing
Duo-Touch II Help Page 34 of 57 Field Setting Function Trusted Computing Sub-Menu Configure settings related to TPM SuperIO Configuration Sub-Menu Configure I/O port interrupt and IRQ settings Fan Learning Function Sub-Menu Fan Learning Function will take 2 minutes to finish procedure...
Page 35: Super Io Configuration
Duo-Touch II Help Page 35 of 57 Field Setting Function TCG/TPM Support Enable/Disable TPM TCG (TPM 1.1/1.2) support in BIOS Execute TPM Command Don't Enable (Activate) / Disable (Deactivate) / Don't Change change (leave settings in last configuration) Disabled Enable (Activate) / Disable (Deactivate)
Page 36 Duo-Touch II Help Page 36 of 57 Field Setting Function Serial Port1 Disabled Select serial port 1 interrupts and IRQ Address settings 3F8/IRQ4 3E8/IRQ4 2E8/IRQ3 Serial Port2 Disabled Select serial port 2 interrupts and IRQ Address settings 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3...
Page 37: Fan Learning Function
Fan Learning Function adjusts the fan’s efficiency allowing the fan to operate properly. Stealth Mode Setup The Duo-Touch II has stealth mode capability so it can be used in an environment where sound and light could be dangerous to the user.
Page 38: Extended Configuration
Duo-Touch II Help Page 38 of 57 Option Stealth Mode Function Stealth Mode Function Enabled Disabled LEDs LEDs function as normal On -- all LEDs function Off -- LEDs remain un-lit normally Fan functions as normal On -- fan functions...
Page 39 Duo-Touch II Help Page 39 of 57 Field Setting Function Vanderpool Technology Enabled Intel (r) Virtualization Technology -- allows a platform to run multiple operating systems an application in independent partitions. Disabled With virtualization, one computer system can function as multiple “virtual” systems.
Page 40: Radio Configuration
Duo-Touch II Help Page 40 of 57 Disabled Disabled -- System will not beep if battery low Rotate Button Screen Screen Rotation -- Pressing Rotate button will Rotation rotate screen. Backlight Backlight Toggle -- Pressing Rotate Button will Toggle toggle the backlight on and off.
Page 41: The Boot Menu
Duo-Touch II Help Page 41 of 57 Field Setting Function Bluetooth Power Enabled Enable or disable Bluetooth power Option Disabled Wireless LAN Enable or disable Wireless LAN Enabled Disabled The Boot Menu file://C:\Documents and Settings\harwoodm\Local Settings\Temp\~hh5E31.htm 2/28/2008...
Page 42: The Security Menu
Duo-Touch II Help Page 42 of 57 Field Setting Function 1st Boot Device Removable Dev. Specifies the boot sequence from the available CD/DVD devices. A device enclosed in parenthesis has been enabled in the corresponding type menu. (multiple devices may...
Page 43: The Exit Menu
Duo-Touch II Help Page 43 of 57 Field Setting Function Supervisor Password Installed Information Only Not Installed User Password Installed Information Only Not Installed Change Supervisor Install or Change the password Password Change User Password Install or Change the password...
Page 44 Duo-Touch II Help Page 44 of 57 Field Screen Function Save Exit system setup Changes after saving the and Exit changes. F10 key can be used for this operation Discard Exit system setup Changes without saving and Exit any changes. Esc key can be used for this operation.
Page 45: Battery Maintenance And Storage
• Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent possible damage to the battery, the Duo-Touch II does not allow the battery to charge if the internal temperature of the battery gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°F).
Page 46: Storing Your Computer
Duo-Touch II Help Page 46 of 57 2. Using a soft, dry cloth (do not use paper products because they can scratch the surface, add a small amount of cleaning solution to the cloth and clean the computer case. 3. Wipe off any excess liquid with a soft cloth.
Page 47: Data Recovery
Duo-Touch II Help Page 47 of 57 There are several methods to backup your data. It is best to regularly use all the methods below to ensure the greatest data integrity, provide the fastest recovery options, and minimize downtime. After you have installed all your applications and have your computer configured as desired, create a backup of drive C: using the Hard Disk Backup and Recovery Utility.
Page 48: Optional Equipment And Accessories
Partition. If it is not available, you will either need to contact your company's help desk about obtaining a Recovery CD or return your unit for service. Optional Equipment and Accessories The Duo-Touch II has several equipment and accessory options to further enhance your mobile computing experience. A complete list of optional peripherals and accessories is listed on the General Dynamics Itronix Website.
Page 49: Desk Mount
Calibration program to Calibrate the battery. Desk Mount The Duo-Touch II 's desk mount enables you to experience desktop functionality with your Duo-Touch II. The desk mount includes the following ports: Stand holder connector (this is the unit interface) DC in 2.0 ports...
Page 50: Vehicle Adapter
3. Apply external power to the desk mount. The LED in the front of the desk mount will light along with the Power Status LED on the Duo-Touch II. The desk mount includes a slot so you can simultaneously charge the main battery and an additional battery.
Page 51: Vehicle Dock
Duo-Touch II Help Page 51 of 57 the computer and charge the battery installed in the unit. It typically connects to the vehicle battery using the cigarette lighter socket. To prevent possible damage to the battery, the system will not allow the battery to charge at extreme temperatures.
Page 52: Inserting A Memory Card
The market is flooded with hundreds of AC power line surge suppressors advertising high performance surge protection; only a few of them actually provide adequate protection. This section provides guidelines for selecting a quality surge suppressor to be used with your Duo-Touch II, and it helps identify a few sources for products with acceptable performance.
Page 53: For More Help
Duo-Touch II Help Page 53 of 57 This section is designed to help you determine and fix problems you might encounter while operating the Duo- Touch II. Try the following steps in order: 1. First, look through the categories in this section for a solution.
Page 54: Landline Modems
Duo-Touch II Help Page 54 of 57 • Hard disk recovery Landline Modems • The modem doesn’t work • The modem doesn’t dial a number • The modem dials and receives an answer but does not establish a connection •...
Page 55: Service And Support
How long will the battery last? • How do I optimize the Duo-Touch II for left handed use? Service and Support We are committed to providing you, our client, with the products and support services necessary for success in your enterprise.
Page 56: Client Care Center (Ccc)
One call to the convenient Client Care Center number (800-638-9270, Opt 2) allows a single entry point of access to meet all your needs. You may also use the new web portal at www.gd-itronix.com/CCC. The CCC receives calls from 5am-5pm Pacific Time, Monday through Friday except weekends or holidays.
Page 57 Duo-Touch II Help Page 57 of 57 Product name Place and date of purchase Name of online Help or other document Topic title (for online Help) or page number Localized document language (such as English, French, German, Spanish) Type of feedback (for example, need for clarification, grammatical errors, incorrect information) Your suggestion for how to improve the document file://C:\Documents and Settings\harwoodm\Local Settings\Temp\~hh5E31.htm...