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Troubleshooting
Issue
After turned on,
without any
display
TV with images
without Voice
Fail to
connect the
network
Controller failure
Possible reason
The power cord Doesn't
connect or socket without
electricity
Audio cable is not
connected
TV Box in MUTE state
Audio setting is abnormal
Volume is too low
Cable connect is abnormal Please reconnect internet
Wi-Fi closed or the signal
is too weak
Remote control is not
in the correct
direction
Remote control is with low
battery
Remote control is broken
~ 8 ~
U41-6A Quick Reference Guide V1.0
Solution
Connected power plug, ensure normal voltage
electrical outlet
Re-connect the Audio cable
Please press mute button to restore volume
Please enter the audio and video Settings
menu, select the appropriate sound channel
and language
Turn up the volume
Please restart the Wi-Fi or adjust the position
of this machine
Please aim at the front panel's ' SENSOR',
then try again
Please change the batteries
Please send it to the local maintenance
station for checking
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