TalkTalk Super Router Setup Manual
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TalkTalk Super Router Setup Manual

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A brighter home for everyone
READ ME FIRST
Set up guide
Use this to set up your Super Router

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Table of Contents
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Summary of Contents for TalkTalk Super Router

  • Page 1 A brighter home for everyone READ ME FIRST Set up guide Use this to set up your Super Router...

  • Page 2: Table Of Contents

    If you already Change your wireless password 41 have Fibre Check your router lights Check your box contents Find your existing router and Openreach modem Unplug everything from your master socket Fit your new Super Router Plug in the power supply...
  • Page 3 Remember the broadband basics for the best performance Set up your Super Router Clean it up to speed it up If you’re an existing TalkTalk The computer you use can customer, you can do this make a big difference to straight away.

  • Page 4: If You're New To Fibre

    If you’re new to Fibre Follow each of the steps below for a successful set up 1 Check 2 Find 3 Unplug 4 Fit 5 Plug in 6 Connect If you already have Fibre go to pages 15-21...

  • Page 5: Check Your Go-Live Date

    1 Check Your go-live date It’s on the sticker on the outside of this box and in the letter that came with it. You could go live anytime up to midnight. So, you might want to set things up in the evening or wait until the next day.

  • Page 6: Check Your Box Contents

    8 and 9 to see whether you need to use the microfilter or not. Super Router Use your Super Router for the best performance. Extra microfilter If you need to use a microfilter for your master socket, you’ll need...
  • Page 7 Make sure you keep the card safe in case you need your wireless network name and password in the future. Make sure you have used the new equipment provided. If anything is missing, just give us a call on 0870 087 3526 (free from your TalkTalk landline)

  • Page 8: Find Your Master Phone Socket

    If you can’t find your standard master socket, simply connect your Super Router to a convenient phone socket. Your broadband will still work but won’t perform as well. Use a microfilter...
  • Page 9 IMPORTANT: Use the master phone socket to get the best broadband speed and stability. For more information on master sockets visit: help2.talktalk.co.uk/mastersockets If you have a... pre-filtered master socket You won’t need to use microfilters in your home. Using microfilters on this type of socket will actually harm your broadband performance.
  • Page 10 3 Unplug Everything from your master phone socket If you have a phone cable If you have a microfilter already inserted inserted temporarily remove it. completely remove it, and remove any cables connected to it...
  • Page 11 If you have a splitter already If you have a pre-filtered inserted, which may look like this: master socket temporarily remove it. remove all cables. IMPORTANT: equipment and recycle it. Always use the latest equipment provided by TalkTalk for the best connection.

  • Page 12: Fit Your Super Router

    ‘Broadband’ at the your master phone socket. back of your Super Router. Fit the phone cable or splitter that you previously removed into the port marked phone on the microfilter.

  • Page 13: Master Socket

    ‘Broadband’ at the back of Fit one end of the grey your Super Router. broadband cable into the square slot of your master phone socket.

  • Page 14: Plug In The Power Supply

    Plug in the power supply at the wall Press the on/off switch found and connect the other end at the side of the Super Router. to the back of the Super Router. Turn on the power. Your line is activated when the Power, Broadband and Internet lights go solid green.

  • Page 15: If You Already Have Fibre

    If you already have Fibre... Follow each of the steps below for a successful set up 1 Check 2 Find 3 Unplug 4 Fit 5 Plug in 6 Connect If you’re new to Fibre go to pages 4-14...

  • Page 16: Check Your Box Contents

    Grey broadband cable Super Router Needed to connect your Use your Super Router Super Router to your master for the best performance phone socket Set up guide and wireless password card Yellow Ethernet cable...

  • Page 17: Openreach Modem

    2 Find Your existing router and Openreach modem Openreach Existing modem TalkTalk Router Then set up your new Super Router by following the steps over the page.
  • Page 18 3 Unplug Your existing router and Openreach modem Unplug the power supply of Unplug the power supply of your Openreach modem. your existing TalkTalk router.
  • Page 19 Once you’ve set up, simply return the old equipment to us by requesting a free returns bag. IMPORTANT: equipment and recycle it. Always use the latest equipment provided by TalkTalk for the best connection.

  • Page 20: Fit Your New Super Router

    Find your new Super Router and grey broadband cable. broadband cable into the grey port at the back of your new Super Router. Fit one end of the grey broadband cable into your master phone socket. If you have a pre-filtered master socket, then remove the microfilters...

  • Page 21: Plug In The Power Supply

    Plug in the new power supply at Press the on/off switch found on the wall and connect the other end the side of the Super Router. to your new Super Router. Turn on the power. Your line is activated when the Power, Broadband and Internet lights go solid green.
  • Page 22 To connect wirelessly to your smartphone, tablet or any other device bring your device into the same room as your Super Router. This will give you the strongest wireless connection (don’t worry, once it’s connected you can move it anywhere...
  • Page 23 Have your wireless network name and password handy for all of your devices. You’ll find these on the wireless password card in the plastic bag with your Super Router. IMPORTANT: Make sure you type in your password using CAPITAL letters.

  • Page 24: Iphone And Ipad (Ios)

    iPhone and iPad 1 Find your settings 2 Turn on Wi-Fi Tap the Settings icon. Select Wi-Fi, and ensure the switch is in the ON position. Your device will automatically scan for available networks.
  • Page 25 Enter your wireless password wireless password card? exactly as you see it on the wireless password card. password again using Tap Join. CAPITAL letters. Still having trouble? Visit talktalk.co.uk/help...

  • Page 26: Android Phone/Tablet

    Android 1 Find your settings 2 Turn on Wi-Fi Tap the Apps icon on your home Select Wi-Fi, and ensure the switch is in the ON position. screen to view your apps. Your device will automatically Tap the Settings icon. scan for available networks.
  • Page 27 Enter your wireless password wireless password card? exactly as you see it on the wireless password card. password again using Tap Connect. CAPITAL letters. Still having trouble? Visit talktalk.co.uk/help...

  • Page 28: Windows Xp

    Windows XP 1 Find wireless networks 2 Select your wireless network Right click the wireless network icon. Highlight your wireless network in the list – it’s shown on Click View Available Wireless the wireless password card in Networks. the plastic bag with your router. If you don’t see your network name, click Refresh network list Select your network and click...
  • Page 29 Type your password using CAPITAL letters exactly as you see it on the wireless switch on your wireless password card. computer? Click Connect. network name shown on the wireless password card? password again using CAPITAL letters. Still having trouble? Visit talktalk.co.uk/help...

  • Page 30: Windows Vista

    Click on it in the list and click Connect. If you don’t see your network name, click the Refresh network button – Can’t get connected network name shown on the wireless password card? CAPITAL letters. Still having trouble? Visit talktalk.co.uk/help...
  • Page 31 Enter your wireless password here 3 Connect to your wireless network. Which screen do you see? Connect with your password: Connect with WPS: Wi-Fi Protected Setup – Tick Display characters. it’s quick and secure Type your password using CAPITAL letters exactly as you Press and hold the WPS see it on the wireless password button on the side of your router...

  • Page 32: Windows 7

    Click on it in the list and click Connect. If you don’t see your network name, click the Refresh network button – Can’t get connected network name shown on the wireless password card? CAPITAL letters. Still having trouble? Visit talktalk.co.uk/help...
  • Page 33 Click OK. button on the side of your router for two seconds to connect via 2.4 Ghz, or seven seconds to connect via 5Ghz. Then click Next. You’re connected as soon as you see ‘Currently connected to TALKTALK...’.

  • Page 34: Windows 8

    Windows 8 1 Find wireless networks 2 Select your wireless network Click on the setting icon in the Find your wireless network name in menu bar, then select the network the list, and click Connect icon to view available wireless networks.
  • Page 35 CAPITAL letters exactly as you wireless switch on your see it on the computer? wireless password card in the plastic bag with your router. network name shown on the Click Next wireless password card? password again using CAPITAL letters. Still having trouble? Visit talktalk.co.uk/help...

  • Page 36: Mac Os X 10.4

    Mac OS X 10.4 1 Select System Preferences 2 Turn AirPort on and Network Select AirPort / Wi-Fi and click Click the Apple icon, select System on Connect. Preferences and click on Network. If AirPort is Off click Turn AirPort / Wi-Fi On.
  • Page 37 Click OK. Check that AirPort has a green light. network name shown on the Click Apply Now wireless password card? password again using CAPITAL letters. Still having trouble? Visit talktalk.co.uk/help...

  • Page 38: Mac Os X 10.5 And Above

    Mac OS X 10.5 and above 1 Select System Preferences 2 Turn AirPort on and Network Select AirPort / Wi-Fi. Click the Apple icon, select System If AirPort is Off click Turn AirPort / Preferences and click on Network. Wi-Fi On. Tick Show AirPort / Wi-Fi status in menu bar to see when your computer is connected to your...

  • Page 39: Find The Operating System You Use In Pages 24 To

    Click OK. Check that you have AirPort network Connected. name shown on the wireless password card? Click Apply password again using CAPITAL letters. Still having trouble? Visit talktalk.co.uk/help...

  • Page 40: Connect With A Wired Connection

    OR use a wired connection Connect the yellow Ethernet cable to the Ethernet port on your computer. Plug the other end of the yellow Ethernet cable into any of the yellow sockets at the back of the router where it says Ethernet. Click on any web browser like Internet Explorer or Firefox to complete your set up.

  • Page 41: Change Your Wireless Password

    Connect to TalkTalk broadband using the current network name and password, or you can use a wired connection. Open a browser (i.e. Internet Explorer, Firefox etc) and enter the following address: 192.168.1.1...

  • Page 42: Check Your Router Lights

    POWER: Solid Green green. when using TalkTalk TV. IMPORTANT: Have you checked your go-live date on the sticker on the outside of the Super Router box? You could go live anytime up to midnight on that day.
  • Page 43 Has the power supply been plugged in and switched on at the wall? Have you tried a different power socket? Is the button on the side of the Super Router switched to ON? Have you used the power supply provided with your Super Router? Try rebooting your Super Router by pressing the reset button.
  • Page 44 For more help setting up visit talktalk.co.uk/help Got a question? Ask the community – Ask questions, get advice, share answers and help others at community.talktalk.co.uk TTFSRG0514...

Table of Contents