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13 Troubleshooting
13.1 APP failed to synchronize data
1. Check if your phone network and Bluetooth settings are turned on or not. Both the
phone network and Bluetooth need to be on at the same time for data
synchronization.
2. Check if y our band is near y our phone. The connection distance is within 5 meters.
3. Make sure that your band had been connected with your devices.
13.2 APP failed to connect with the band
1. Check if your phone network and Bluetooth settings are turned on or not. Both the
phone network and Bluetooth need to be on at the same time for data
synchronization.
2. Check if y our band is near y our phone. The connection distance is within 5 meters.
3. Make sure that the band is not connected to other account. Kindly contact us if the
above didn't solve your issues.
FCC STATEMENT :
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
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