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ITEM# EF-WM 324
MODEL# BLT-999W-13
Installation and Operation Instructions
ELECTRIC FIREPLACE
CONSUMER SAFETY INSTRUCTIONS
Read this manual before installing and operating this appliance.
Failure to follow these instructions may result in electrical shock, property damage, personal injury and
will void the warranty.
Do not store or use gasoline or other flammable liquids or vapours in the vicinity of this appliance.
INSTALLER: Leave this manual with the appliance.
Consumer: Retain this manual for further reference.
PET OWNERS WARNING:
The health of some small pets including birds are extremely sensitive to the fumes produced
during the first-time use of many appliances. These fumes are not harmful to humans but we
recommended that you do not use your heater around birds and small pets during its initial use
until the manufacturing corrosion coatings burn off.
customercare@jrhome.com
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Summary of Contents for JR Home BLT-999W-13
- Page 1 ITEM# EF-WM 324 MODEL# BLT-999W-13 Installation and Operation Instructions ELECTRIC FIREPLACE CONSUMER SAFETY INSTRUCTIONS Read this manual before installing and operating this appliance. Failure to follow these instructions may result in electrical shock, property damage, personal injury and will void the warranty.
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Page 2: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of fire, electrical shock or personal injury, the following must be read before using or plugging this electric fireplace into an electrical outlet. 1. Read all instructions before installation or use. 2. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) away the front of heater and keep them away from the sides and rear of heater. - Page 3 SAVE THESE INSTRUCTIONS PACKAGE CONTENTS: Glass Pebbels HARDWARE CONTENTS 63.9 4605 BTU - 3 -...
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Page 4: Installation Overview
INSTALLATION OVERVIEW Site Selection Your new fireplace may be wall mounted, installed into existing framing or built into a wall. Review and consider all of the following conditions for installation: -Fireplace dimensions. -Unit requires a minimum of two wall studs in order to ensure a secure installation. There are two possible installation methods: built-in or wall-mounted. -
Page 5: Installation Of The Appliance
BUILT-IN INSTALLATION Wall opening size = W49”x H18.5” x D5” INSTALLATION OF THE APPLIANCE Note: It is recommended to have the unit stand out of the wall by a minimum of 1/2” or 1.5cm (Plan A). If you prefer the appliance to be flush with the wall, please refer to Plan B. 1. -
Page 6: Glass Panel Installation
GLASS PEBBLES INSTALLATION Cleaning the glass pebbles: the pebbles may be covered with a fine white dust that needs to be cleaned prior to installation. Clean the pebbles with soapy water, rinse thoroughly and dry before placing into the tray. Spread glass pebbles into the fireplace tray as shown below. -
Page 7: Operating Instructions
OPERATING INSTRUCTIONS Control panel/Functions LOCATION The master power switch is located on the right side of the appliance. The control panel is on the right corner of the glass. - 7 -... - Page 8 MASTER SWITCH The master switch controls the power supply to the appliance. Turn the switch to “I” to connect power and turn the switch to “O” to cut the power. There will be a chiming sound when turning to “I”. POWER ON/OFF Touch the button once (icon will light up) to turn power on for all functions.
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Page 9: Troubleshooting
TROUBLESHOOTING Disconnect power before performing any maintenance and allow the fireplace to cool before servicing. Only a qualified service person should service and repair this electric fireplace. SYMPTOM POSSIBLE CAUSES CORRECTIVE ACTION Fireplace Fireplace inner components Reset switch by turning doesn't work. -
Page 10: Warranty
Light bulbs and fuses are not covered under this warranty. If you have any questions regarding the warranty or service, please call our toll free number: 1-800-561-5550. Customer Service JR Home Products Unit 306 - 19100 Airport Way, Pitt Meadows, BC V3Y 0E2 Toll Free: 1-800-561-5550 E-mail: customercare@jrhome.com... - Page 11 GUIDE DE L’UTILISATEUR Numéro d'article: EF-WM Numéro de modèle BLT-999W-13 DIRECTIVES D’ INSTALLATION ET DE FONCTIONNEMENT FOYER ÉLECTRIQUE INSTRUCTIONS DE SÉCURITÉ POUR LE CONSOMMATEUR Veuillez lire ce guide en entier avant d’ installer ou de faire fonctionner cet appareil. Le non-respect des instructions i n diquées dans ce guide peut entraîner un risque de choc électrique, des dommages matériels, des blessures personnes en plus d’...
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Page 12: Informations De Sécurité Importantes
INFORMATIONS DE SÉCURITÉ IMPORTANTES Lors de l’utilisation de tout appareil électrique, des mesures de sécurité de base doivent être suivies pour réduire le risque d’incendie, de choc électrique et de blessures corporelles, incluant ce qui suit : 1. Veuillez lire toutes les instructions avant d’utiliser le foyer électrique. 2. - Page 14 4605 BTU...
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Page 15: Installation Encastrée
Ouverture dans le mur : 49 po (larg.) x 18,5 po (haut.) x 5 po (prof.) INSTALLATION DE L’APPAREIL Le foyer BLT-999W-13 doit dépasser de la surface du mur d’une distance minimale de ½ po ou 1,5 cm. 1. Fixez le support de montage sur les deux côtés de l’appareil. -
Page 16: Installation Murale
3. Vérifiez que le port pour l’alimentation électrique n’est pas placé derrière le mur. 4. Ajustez le foyer afin qu’il soit à niveau. 5. Fixez le foyer au mur à l’aide du support de montage intégré (voir ci-dessous). INSTALLATION MURALE 1. - Page 17 INSTALLATION DES GALETS DE VERRE Nettoyage des galets de verre : les galets peuvent être recouverts d’une fine poussière blanche qui devra être nettoyée avant l’installation. Nettoyez les galets dans l’eau savonneuse, rincez à fond et séchez-les galets avant de les placer dans le plateau. Étendez les galets de verre dans le plateau, tel qu’illustré...
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Page 18: Directives De Fonctionnement
DIRECTIVES DE FONCTIONNEMENT Panneau de commandes / Fonctions EMPLACEMENT Le commutateur principal est situé sur le côté droit de l’appareil. Le panneau de commandes est dans le coin droit du panneau de verre. COMMUTATEUR PRINCIPAL Le commutateur principal contrôle l’alimentation électrique de l’appareil. Placez le commutateur à “I” pour donner du courant à... -
Page 19: Réglages De Chaleur
offerts; l’écran affichera L1, L2, L3, L4, L5 pour indiquer l’intensité choisie. RÉGLAGES DE CHALEUR Ce foyer électrique comprend une chaufferette à air pulsé ayant deux réglages de chaleur: 700 W (“LO” est affiché) et 1350W (“HI” est affiché). Appuyez une fois sur le bouton (l’icône s’illuminera) pour activer la chaufferette à... - Page 20 Pour toute question en rapport avec la garantie ou le service, veuillez appeler notre numéro sans frais : 1-800-561-5550 Service à la clientèle : JR Home Products Unit 306 - 19100 Airport Way, Pitt Meadows BC V3Y 0E2 Toll Free: 1-800-561-5550 E-mail: customercare@jrhome.com...
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Questions and answers
Hi. My granddaughter has BLT999W13 that is not switching on. It's about 3 years old. I've taken the glass front off and checked it has power which is fine. Was hoping for easy access to the inside but I don't want to dismantle it until I know the problem possibilities and whether spare parts are available. Is there an internal fuse? There will be a thermal cutout - could that have failed? Is there a pcb which potentially has a problem component? Regard Peter
Common issues that may prevent the JR Home BLT-999W-13 electric fireplace from switching on include:
1. Overheating or Tripped Circuit Breaker – The internal components may overheat, or the home circuit breaker may trip. Solution: Reset the switch by turning off the home master switch, waiting 5 minutes, and turning it back on.
2. Loose Wiring or Defective Flame Motor – If the flame is not moving, wiring may be loose, or the flame motor may be defective. Solution: Contact customer service for instructions.
3. Burnt-out LED Lights or Loose Wiring – If the flame is dim or poorly visible, the LED lights may be burnt out, or wiring may be loose. Solution: Contact customer service for replacement instructions.
4. Defective Flame Motor – If the flame sputters, the flame motor may need replacement. Solution: Contact customer service.
5. Remote Control Issues – If the remote control does not work, the battery may be low, or the master switch may be off. Solution: Replace the battery and ensure the master switch is turned on.
6. Improper Circuit Current Rating – If the circuit breaker trips or the fuse blows when the unit is on, the circuit current rating may be incorrect. Solution: Contact customer service.
Potential spare parts that may be needed include:
- Replacement LED lights
- Replacement flame motor
- Remote control battery
- Circuit components (if damaged)
For further assistance, contacting customer service is recommended.
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