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PowerTrunk HTT-500-2 User Manual

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HTT-500-2 hand-portable radio

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Summary of Contents for PowerTrunk HTT-500-2

  • Page 1 User Guide HTT-500-2 hand-portable radio...
  • Page 2 Teltronic S.A.U. and/or PowerTrunk Inc. and the customer. Teltronic S.A.U. and/or PowerTrunk Inc. reserves the right to revise these documents and to make changes to its content at any time, without prior notification.

  • Page 3: Table Of Contents

    CONTENTS General information Safety Information Regulatory How to use this document Your radio at a glance Battery Charging the battery Charging a 'flat' battery Fitting the battery Removing the battery Using Sepura approved batteries Controls & indicators Navi-knob Navigation Keys Soft keys Context keys Status icons...
  • Page 4 Day/Night mode Adjusting text and icon size Setting the display language Menu style Time and Date Talkgroups and folders Special folders Typical folder arrangement Talkgroup Selection Mode Folder Selection Mode Contacts Searching and filtering contacts View contact details HTT-500-2 – 12/2016...
  • Page 5 Creating contacts Editing contacts Delete all contacts Calls Call types Call History Group calls Individual calls Broadcast calls Quick Calls Smart Calls Modifying your call setup Text entry Cursor movement Character sets Messages Message Inbox Opening messages View message details Reply to a message Saved messages Picture messages...
  • Page 6 View images Connector Protector User profiles Man Down Lone Worker Using WAP Browser menu Navigation menu Settings History menu Using bookmarks Call handling GPS position GPS direction GPS reporting options Bluetooth® Bluetooth® on/off Audio devices Data devices HTT-500-2 – 12/2016...
  • Page 7 Modify connected devices Security PIN entry Change PIN Unlocking the radio after incorrect PIN entry End-to-End Encryption Zeroising Asset management Labelling RFID tag Customising your radio Accessories Belt clip Klick fast stud Fit an accessory GLOSSARY User Guide...
  • Page 8 HTT-500-2 – 12/2016...

  • Page 9: General Information

    General information This user guide describes the default operation and features of the HTT-500-2 radio. Your service provider or organisation may have customised your radio to optimise its performance to suit your individual needs. There may be differences between this guide and the way your product operates. Contact your service provider or organisation for information about the customisation of your radio.

  • Page 10: Regulatory

    Federal Communication Commission (FCC) Regulations PowerTrunk, Inc. TETRA radios generate, use and radiate RF energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Radios that comply with the limits for a Class A digital device, pursuant of part 15 of the FCC rules, are identified by an FCC certification ID label (located under the battery).
  • Page 11 Failure to observe these restrictions may result in exceeding the FCC RF exposure limits. US and Canada Markets PowerTrunk radios may be restricted in frequency by the relevant IC FCB or FCC TCB Grant. Refer to the Grant for allowed frequency ranges. PowerTrunk HTT-5000-2 hand-portable radios are approved Class A digital apparatus that comply with Canadian ICES-003.

  • Page 12: How To Use This Document

    Full details of RF exposure and compliance can be found at http://www.ic.gc.ca. Compliance product labelling The following compliance product labelling apples to the HTT-500-2 hand- portable radio: Product Compliance product labelling...
  • Page 13 Contains additional information that could help you Tip: perform a task quicker by offering an alternative method to that in the general text. Used to highlight parts of the radio, such as keys Bold typeface and buttons, key presses and menu options. Indicates navigation through the menu structure to Menu >...

  • Page 14: Your Radio At A Glance

    Cancel/Home key. Press and hold (2 seconds) to power on your radio. From the Home screen, press and hold (4 seconds) to power off. Press and hold (2 seconds) to return to the Home screen from any other screen. HTT-500-2 – 12/2016...
  • Page 15 Item Description Alphanumeric keypad with backlight. Loudspeaker and microphone behind. The loudspeaker is used during Group calls when an audio acccessory is not connected and the radio is held in the hand. The microphone is used during phone calls. Use the keypad to enter alphanumeric characters for text editing and dialling.

  • Page 16: Battery

    Fit a new battery if there are any signs of damage. Warning: Risk to personal safety. PowerTrunk TETRA radios have been tested and certified using Sepura approved batteries. The use of...

  • Page 17: Charging The Battery

    Battery chargers Only use PowerTrunk approved battery chargers. Use of non-approved chargers may not fully charge the battery or damage it. Always read the user documentation supplied with the charger for additional safety instructions and how to use it.

  • Page 18: Charging A 'Flat' Battery

    Solid Green Charging complete. Battery has failed to charge and may be not be chargable. Solid Red Contact your service provider or PowerTrunk. The battery may be charged separately from the radio using a battery-only charger. Charging a 'flat' battery...

  • Page 19: Removing The Battery

    sideways under the belt clip. This may result in damage to the radio and the belt clip. To attach the battery, insert the battery into the battery compartment as shown. Press the battery downwards until it clicks into position. Removing the battery Caution: Power off before removing the battery.
  • Page 20 Authenticated/Unauthenticated—a PowerTrunk/non-PowerTrunk battery is fitted <serial number>—the serial number of the battery Note: If a non-PowerTrunk battery is fitted, the Charge is reported as 0%, the battery is marked as Unauthenticated and the serial number is not shown. HTT-500-2 – 12/2016...

  • Page 21: Controls & Indicators

    Controls & indicators Your radio has a number of controls and indicators. Navi-knob The Navi-knob is a continuous rotating knob that in its normal mode is used to adjust the volume. The Navi-knob can also be used to perform various other functions.

  • Page 22: Soft Keys

    The following keys can be customised as soft keys: the Select/Send key the Cancel/Home key the Emergency Button (if not assigned to Emergency operation) the programmable side buttons all radio keypad keys (1–9, *, 0, #,) HTT-500-2 – 12/2016...

  • Page 23: Context Keys

    Note: During full-duplex PSTN/PBX calls, take care when trying to activate soft keys (designated as 0–9,* and # keys) because they also generate DTMF tones. There are many functions that can assigned to a Soft key. Some functions are activated immediately, such as the keypad lock/unlock or loudspeaker on/off. There are some special functions that use a ‘navigate to screen’...

  • Page 24: Status Icons

    Icon Description Security and Emergency Emergency Appears when emergency operation mode is active on your radio and an Alarm call is in progress. Air Interface Encryption disabled Calls and Callouts will not be encrypted. HTT-500-2 – 12/2016...
  • Page 25 Icon Description E2E Encryption enabled The Secure Communications icon indicates that the selected talkgroup is customised for End-to-End Encryption. In other words, calls you make by pressing the PTT button are End-to- End Encrypted. E2E Encryption disabled Indicates that the call is not encrypted. Key agreement Indicates that a cryptographic key agreement is in progress between the radio and the Key Management Centre (KMC)
  • Page 26 Low battery warning Appears when there is less than 12% charge remaining in the battery. Charging Appears when the battery is attached to the radio during charging and the radio is powered on. Keypad locked HTT-500-2 – 12/2016...
  • Page 27 Icon Description Transmit Inhibit Indicates that you have activated transmit inhibit and the radio is unable to transmit (overridden when Emergency mode is activated). Privacy mode active during a call Appears for the duration of a call when Privacy mode has been activated to prevent any other calls interrupting an important individual call.
  • Page 28 Man Down motion sensor active You have enable the Man Down feature, but only the motion sensor is activated. GPS tracking enabled Indicates that the GNSS (Global Navigation Satellite System) function has been enabled. GPS tracking not available HTT-500-2 – 12/2016...

  • Page 29: Led Indicators

    LED indicators Blue LED The blue LED indicates either a missed event, such as a missed call or unread ® message, or your Bluetooth status (if enabled). Notifications alerting you to the missed calls, Callouts or unread messages appear in the Shortcut Bar. See Notifications on page 30.

  • Page 30: Emergency Button

    If the radio is powered off, press and hold (3 seconds) to power on and initiate an Alarm Call. It may take several seconds for the radio to complete its power on process before initiating the Alarm call. HTT-500-2 – 12/2016...

  • Page 31: Getting Started

    Getting Started Fitting a microSD card Note: Your radio supports microSDHC 32 GB cards that must be formatted for the FAT16 file system. 1. Lift the cover using a small screw driver or tweezers. 2. Carefully lift the metal retainer and insert the card as shown. Caution: Use care when opening/closing the metal card retainer.

  • Page 32: Fitting A Smart Card

    2. Insert the card into the slot on the underside of the cover as shown, ensuring that the card is secured between the two tabs. HTT-500-2 – 12/2016...

  • Page 33: Antenna

    RSM) during operational periods. Transmitting without an antenna attached my damage the product. Your radio is designed for use with PowerTrunk approved antennas. Always ensure that the seal between the antenna and the radio is maintained.

  • Page 34: Power On

    Authentication on page 94. Note: Transmitting in 3W RF is only available when using a PowerTrunk 3W battery. During power on the radio checks the authenticity of the battery and whether it has the capacity for the radio to transmit 3W RF. A message displays and the power may be limited if the radio cannot transmit in 3W RF when licensed to do so.

  • Page 35: Locking And Unlocking The Keypad

    To power off, from the Home screen press and hold (4 seconds) the Cancel/Home key. Scroll to the Shutdown option, then press the Select key to power off your radio. Before powering down, alerts and messages may be sent. Note: If your radio is configured to provide an option to delete Callouts, navigate to Shutdown or Delete Callouts then press the Select key.

  • Page 36: Home Screen

    The status line, at the top of the screen, displays various icons to indicate the state of operation or when certain functions such as keypad lock have been activated. It can also be configured to display the Network Name when the radio is idle. HTT-500-2 – 12/2016...

  • Page 37: Shortcut Bar

    The context key labels at the bottom of the screen indicate what the context key directly below the label is configured to do. These labels change according to where you are in the menu hierarchy. Description Status line showing the radio coverage signal strength, battery charge indicators, and operational status icons.

  • Page 38: Notifications

    Icon Notification Paired Feature Unread message Inbox Missed call Call History Missed Callout Callout Description Notifications paired with features appear to the left of all other feature icons. Example notification of a change of state (Transmit Inhibit). HTT-500-2 – 12/2016...

  • Page 39: Menu

    Shortcuts to commonly used features always appear to the right of notifications. Scroll right to see more features (if any). In the Home screen, press the Shortcut context key to access the notification. To close a notification: From the Home screen, press the Shortcut context key, highlight the notification then press the Select context key.
  • Page 40 Connector Protector when working in salt laden environments to protect your radio. User Profiles Select customised profiles designed specifically for the way you work. Help View help, such as a list of customised soft keys on your radio. HTT-500-2 – 12/2016...

  • Page 41: Smartmenus

    Menu Structure SmartMenus SmartMenus are designed to provide quick access to regularly used radio features, usually with a common theme. Your service provider or User Guide...

  • Page 42: Help

    The Help menu displays a free text area which is usually customised to indicate radio soft key assignments. It may also be used to record any required help text. To access help Use one of the following: HTT-500-2 – 12/2016...
  • Page 43 Press the Up navigation key (or Shortcut) to open the Shortcut Bar, then select Help. Press a dedicated soft key (default is normally key ‘0’ zero). Press Menu > Help. User Guide...

  • Page 44: Emergency Operation

    Silent Alarm Call If you are working in sensitive environments where the audible and display alerts associated with an Alarm call are inappropriate, your radio can be customised to make a Silent Alarm call (without acoustic or screen alerts). HTT-500-2 – 12/2016...

  • Page 45: Making An Alarm Call

    Silent Alarm calls cannot be activated when operating in Lone Worker or Man Down modes. When a Silent Alarm call is made, the radio displays the Home screen with the talkgroup associated with call. During the call you may navigate away from the Home screen.

  • Page 46: Clearing An Alarm Call

    If your radio is customised for PIN entry, you will need to enter your PIN before the alarm call is initiated. It may take several seconds for the radio to complete its power on process before initiating the Alarm call. HTT-500-2 – 12/2016...
  • Page 47 Note: If your radio supports Radio User Assignment (RUA), which authenticates your radio on the network, you may be prompted to log on to your network before the Alarm call is initiated. Contact your service provider for information. See Authentication on page 94.

  • Page 48: Sound

    Note: If you select a User Profile which already increases the sensitivity of the microphone, depending on your radio's customisation Whisper mode may not increase the sensitivity further. To enable Whisper mode Depending on customisation, to enable Whisper mode, you can: HTT-500-2 – 12/2016...

  • Page 49: Audible Tone Alerts

    press a programmed soft key rotate the Navi-knob to decrease the volume to below its lowest level The radio sounds a low-high level alert when Whisper mode is enabled. To disable Whisper mode: Depending on customisation, to disable Whisper mode, you can: press a programmed soft key increase the volume until the volume level meter displays at least the minimum level...

  • Page 50: Vibration Alerts (Haptics)

    3. Press Toggle or the Send/Select key to enable/disable it as required. 4. To return to the Display Settings menu press Back or the Cancel/Home key. Tip: To stop the radio vibrating when a voice call is received, press a Context key or the Select/Send or Cancel/Home key. HTT-500-2 – 12/2016...

  • Page 51: Personalising Your Radio

    Personalising your radio You can personalise your display settings (such as text size, backlight, inverting the screen and change languages) and create a personal phone book containing your own contacts. Invert the display When you are wearing the radio on your shoulder, attached to a belt or to a body vest, you may want to flip the display upside down to make it easier to read.

  • Page 52: Day/Night Mode

    When a tick appears in the box, the backlight is on, and when the box is empty, the backlight is off. Backlight Level—to adjust the intensity of the backlight and the key pad illumination on a scale of 1 to 7 rotate the Navi-knob. HTT-500-2 – 12/2016...

  • Page 53: Adjusting Text And Icon Size

    Tip: A soft key may be customised to switch between Day/Night mode. Adjusting text and icon size Your radio uses the default size for the text and icons set during customisation, however it also supports a number of different size modes that control how text and icons are displayed, which can make them easier to see from a distance.

  • Page 54: Setting The Display Language

    You can display the menu in Grid, List or Compatibility style. 1. Select Menu > Options > Settings > Display Settings > Menu Style. 2. Select one option: Grid—set Grid menu style List—set List menu style Card—set Card (Compatibility) menu style Grid style HTT-500-2 – 12/2016...
  • Page 55 highlight items using the four navigation keys to open an item press Select to return to the top level screen press Cancel or Cancel/Home key. List style highlight items using the Down and Up navigation keys. to open an item press Select to return to the top level screen press Cancel or the Cancel/Home key.

  • Page 56: Time And Date

    2. Press Edit or press the Select/Send key. 3. Enter the digits required (see Text entry on page 81). 4. Press OK or the Select/Send key to save your changes; press Cancel or the Cancel/Home key to abandon your changes. HTT-500-2 – 12/2016...

  • Page 57: Talkgroups And Folders

    Talkgroups and folders Talkgroups are pre-programmed onto your radio. Each talkgroup typically contains users who have a similar role or who are within a distinct location or who provide a service that you would use. They are organised into folders to help you quickly select one that is applicable to your environment or situation.

  • Page 58: Special Folders

    User Defined Scan Lists on page 56. Only available on radios customised for Talkgroup Selection mode. Always attached—talkgroups which the radio scans continuously for activity. A talkgroup in this folder can be selected as the requested talkgroup in Talkgroup Selection Mode. HTT-500-2 – 12/2016...
  • Page 59 Background—talkgroups which the radio scans continuously for activity. You cannot select a background talkgroup in this folder as your requested talkgroup. User Guide...

  • Page 60: Typical Folder Arrangement

    Typical folder arrangement The following illustration shows how the folders can be used to organise talkgroups: HTT-500-2 – 12/2016...

  • Page 61: Talkgroup Selection Mode

    Talkgroup Selection Mode When the radio is customised for Talkgroup Selection Mode, the selected talkgroup becomes the requested talkgroup to which you make calls. You can insert frequently used talkgroups in the Favourites folder, making it quicker and easier to change your talkgroup. Additionally your radio may be customised for Quick Groups that allow you to change to a frequently used...
  • Page 62 Only matching talkgroups or folders remain in the list. 4. To cancel the filter operation select the Stop search option. Inserting a talkgroup into a folder If a folder is editable you can use the Insert option to insert a talkgroup into HTT-500-2 – 12/2016...
  • Page 63 Deleting a talkgroup from a folder If a folder is editable you can use the Delete option to remove a talkgroup from it. The talkgroup can still be selected from the All folder if customised, or by entering the talkgroup number directly in the Talkgroup Selection box. Create a ‘favourite’...
  • Page 64 The scan priority of each talkgroup in a UDSL is shown at the right hand side of the screen as (High), (Normal) or (Low). You can designate a selected talkgroup in each UDSL. You can add and remove talkgroups from a UDSL. HTT-500-2 – 12/2016...
  • Page 65 View and edit scan list 1. Select Menu > Groups > Scan Lists. 2. Use the Up and Down navigation keys to select one of the UDSLs and press Open. 3. Press Edit. Change default (selected) talkgroup 1. Use the Up and Down navigation keys to select one of the talkgroups in the UDSL.

  • Page 66: Folder Selection Mode

    In Radio Manager folder properties, the talkgroup option In Scan List is selected. In Radio Manager folder properties, the talkgroup option Editable is selected. In Radio Manager folder properties, the Subject Content option is set to Edit. HTT-500-2 – 12/2016...
  • Page 67 Your radio may be customised for Quick Folders, which allow you to quickly change to a frequently used folder using a soft key. Opening the current folder Use one of the following methods to open the current folder: From the Home screen, press Groups, then press Select. From the Menu navigate to the Groups menu, and then press Select then select Folders.
  • Page 68 Sometimes you may want to copy a talkgroup to another folder, for example you may want to copy your frequently used talkgroups into the Favourites folder. You can copy talkgroups from any folder but only place them into a folder that is editable. HTT-500-2 – 12/2016...
  • Page 69 You cannot copy a talkgroup from the Background or DGNA folder, or background/always scanned talkgroups within any folder. If all editable folders contain the maximum number of talkgroups, the Copy option is disabled because all of the destination folders are full. A talkgroup cannot be copied into a folder that already contains that talkgroup.
  • Page 70 If you want to open another folder, press Back to navigate 'up' the folder list, select the folder and press Open. 2. Select the talkgroup and press Options. Scroll to the Set Priority option and press Select. HTT-500-2 – 12/2016...
  • Page 71 3. Scroll to the priority setting (High, Medium or low) and press Select. The scan priority icon to the left of the talkgroup changes to the new priority. Restore folders The selected folder or all folders can be restored to their original settings. Only editable generic folders, the Favourites and DGNA folders can be restored.
  • Page 72 If scanning is disabled, the radio will ignore incoming calls on these talkgroups. Your current talkgroup is always scanned. 1. Select Menu > Groups > Scanning ON/OFF. 2. Press Toggle (or the Select/Send key) to enable/disable scanning. HTT-500-2 – 12/2016...

  • Page 73: Contacts

    Contacts Details of regularly used contacts are stored in a phone book. The phone book has a series of folders labelled Menu, Search, All and Personal. Your radio may have additional folders containing contacts programmed into your radio during customisation. The Personal folder contains contacts you create (personal contacts).

  • Page 74: Searching And Filtering Contacts

    4. Any contact in the folder that is a possible match to your search criteria appears at the top of the contact list. To view the contact's details, select the contact and press the Open context key. HTT-500-2 – 12/2016...

  • Page 75: View Contact Details

    5. To clear the search string, press the Delete context key to delete each character in the search string, then press the Cancel context key, then the OK context key. View contact details 1. Select Menu > Phone > Contacts. 2.

  • Page 76: Editing Contacts

    2. Make changes: to add additional digits press the number keys; to delete digits press the Left navigation key. 3. After making changes press Save. To delete a contact: 1. Select the contact and press Open. 2. Press Options. 3. Select Edit > Delete contact, then press Select. HTT-500-2 – 12/2016...

  • Page 77: Delete All Contacts

    Delete all contacts You can delete all contacts in your Personal folder. Tip: You can also delete individual contacts or numbers associated with them, see Editing contacts on the previous page. To delete all contacts 1. Select Menu > Phone > Contacts. 2.

  • Page 78: Calls

    Note: This section describes call types available in TETRA mode only. For details of working in P25 Mutual Aid mode, see P25 Mutual Aid mode on page 105. PowerTrunk radios support the following voice- and data call types: Voice call types Voice call type Description A call between you and a group of other radio users in your attached talkgroup.
  • Page 79 Voice call type Description A call to a user on a private branch exchange (PBX). This call needs to be set up by your service provider and allows you to call a person by dialling their extension number (preceded by a programmed digit used to dial the exchange).

  • Page 80: Call History

    To display the call history Select Menu > Phone > Call History. To display the call information Select a call in the call history list then press Open. To make a call from call history Individual calls on page 74. HTT-500-2 – 12/2016...

  • Page 81: Group Calls

    Group calls Group (point-to-multipoint) calls are calls where you talk to other users within a nominated group of radio users (a talkgroup). In a group call only one person can talk at any one time (known as half-duplex mode). During group calls the microphone at the top of your radio is active and all received audio is routed to the loudspeaker.

  • Page 82: Individual Calls

    When the call is connected (the tri-colour LED illuminates green and a confirmation tone sounds). 4. To speak, press the PTT button; release the PTT button to listen. 5. To end the call, press the Clear context key or the Cancel/Home key. HTT-500-2 – 12/2016...
  • Page 83 Note: If your radio has been customised with a single dial mode for TETRA, PBX and PSTN numbers, the dial mode icon cannot be changed. Calling by dialling: 1. From the Home Screen, dial the number of the person you are calling. 2.

  • Page 84: Broadcast Calls

    (also known as a Site Wide Call) to all network users. These calls take priority over any lower priority on-going calls, and you cannot respond to them: pressing the PTT key has no effect during a broadcast call. HTT-500-2 – 12/2016...
  • Page 85 During a broadcast call the display changes to ‘Broadcast Call’ and the Broadcast Call icon is displayed. User Guide...

  • Page 86: Quick Calls

    Smart Call 1 and Smart Call 2 respectively. Each Smart Call Folder can be pre-configured with up to 75 talkgroups. You initiate a Smart Call by switching to Smart Call mode, then you press the PTT to transmit to a chosen talkgroup in the Smart Call Folder. HTT-500-2 – 12/2016...

  • Page 87: Modifying Your Call Setup

    Note: Broadcast calls cannot be made from a radio which is in DMO. Attempting to make a Smart Call in DMO initiates a group call to the attached talkgroup. Make a Smart Call 1. Open the Smart Call menu either of the following: Press a preconfigured soft key.
  • Page 88 To overcome this, your radio can treat the full- duplex calls (resulting from a half-duplex call modification) as if they are half-duplex calls, i.e. using PTT before speaking and releasing it to hear the other party. (Making individual phone calls (full-duplex mode) on page 75.) HTT-500-2 – 12/2016...

  • Page 89: Text Entry

    Text entry Writing and editing text on your radio is similar to most smart phones. Text edit mode is automatically activated when you select certain functions, such as creating a message or adding a contact to your phone book. To enter characters: Press a key repeatedly to highlight a character in its Character Selection Box at the bottom of the screen, then press the Select context key (or wait for the character to be auto-inserted).

  • Page 90: Character Sets

    0 key. Further special characters # @ ! ” £ $ % & ’ ( ) * + - are available on the # key. Simplified and Zhiyan. Chinese character sets Chinese characters on the facing page The selected character set is indicated on the status line at the top of the display. HTT-500-2 – 12/2016...
  • Page 91 Chinese character sets Simplified Chinese You can build up Simplified Chinese characters by pressing the appropriate keys on the keypad to input strokes. As strokes are entered they display in the top left of the character selection box and the set of possible matching characters is displayed above the Context keys.

  • Page 92: Messages

    LED flashes periodically (‘missed event’) the display flashes periodically (‘missed event’) if specified in the message, the text of the message (SDS message) or image (Picture message) is displayed on the screen as soon as it is received HTT-500-2 – 12/2016...
  • Page 93 To open the Inbox: Choose one of the following methods: Press a customised soft key Open the Shortcut Bar (in the Home screen press the Shortcut context key or the Up navigation key) then navigate to the Inbox shortcut and press the Select context key.

  • Page 94: Opening Messages

    Size. Note: this is a relative measure of the message size (not number of characters). You can use Size to decide which message(s) to delete if Saved Messages becomes full (see Message Inbox on page 84) Sender Time received Dial mode Date received HTT-500-2 – 12/2016...

  • Page 95: Reply To A Message

    Reply to a message To reply to a message: 1. From an open message, select Reply. 2. From Inbox, select a message then select Options > Reply. 3. Create your response (see Text entry on page 81.) 4. When you have finished, press Send. 5.
  • Page 96 Tip: You can set an option to confirm that the message has been delivered, see SDS Report Request on page 91. To save the message Select Options > Save. To edit a saved text message 1. View Saved Messages and select the saved message. 2. Select Options > Edit. HTT-500-2 – 12/2016...
  • Page 97 3. Edit the message as required. (See Text entry on page 81.) 4. EITHER: send the message immediately save the updated message To send the message immediately Sending messages below To save the updated message Select Options > Save. Sending messages You can send text (SDS) and status messages to: the currently selected talkgroup the default destination customised in your radio (for example, the message...
  • Page 98 Note: During a Group Call with the call dialogue screen displayed, you cannot send Quick Status messages using the Select/Send key or the Cancel/Home key. Instead, first press the Down Navigation key to clear the call dialogue screen, or exit the call. HTT-500-2 – 12/2016...
  • Page 99 Menu 1. Select Menu > Messages > Send Status. 2. Use the Up and Down navigation keys to highlight the status and then select Options > Send. 3. Select a destination. Edit status messages before sending You can edit the text label of a status message prior to sending it. When the message is edited, it is sent as a text message, rather than as a status message code.

  • Page 100: Picture Messages

    When the Paging Alert is triggered you hear a discordant two tone alarm and the tri-colour LED flashes amber to indicate that a Status message has been received. To stop the two tone alert press any key. HTT-500-2 – 12/2016...
  • Page 101 Tip: Your radio can be customised so that a Paging Alert automatically makes it fully operational on receipt of the Status message which triggered the Paging Alert. User Guide...

  • Page 102: Networks

    Alternatively select Menu > Networks > Log ON/OFF. A screen appears: Log On—enter you user ID and password then press Confirm. Log Off—press Confirm. Details—indicates the current log on state of the radio. and displays the user's network identity. HTT-500-2 – 12/2016...

  • Page 103: Change Network

    Change Network If your radio is customised to use other networks, you can manually select a network from a list of configured networks, or allow your radio to automatically use a suitable network when you move into its coverage area. Note: After switching to a different network, make sure that your selected talkgroup is valid for that network.

  • Page 104: Fallback Mode

    This is known as Fallback Mode. The base station broadcasts the loss of communication to all radios which are using it. In Fallback Mode your radio can only communicate with other radios that are registered on the same site: no inter-site communication is available. HTT-500-2 – 12/2016...
  • Page 105 When your radio enters Fallback Mode: the radio status bar indicates Fallback Mode and the yellow warning triangle is displayed momentarily the Fallback Mode text box pops up in the centre of the screen for a few seconds showing a customisable text message RSSI antenna icon flashes continuously the tri-colour LED flashes amber intermittently (indicating limited service mode)

  • Page 106: Operating Modes

    Shortcut Bar. Open the Shortcut Bar (in the Home screen press the Shortcut context key), scroll to the Operating Modes shortcut and then press the Select context key. You can then select the operating mode. HTT-500-2 – 12/2016...

  • Page 107: Dmo Mode

    DMO Mode In Direct Mode Operation (DMO), radios communicate directly with other TETRA radios without using a network. The radios must all switch to DMO and select the same talkgroup, and that talkgroup must use the same channel (frequency). Communications to other users on the network are impossible unless they also switch to DMO and select the same talkgroup.
  • Page 108 In the Gateway/Repeater Filter screen select one of the following options: No GW/Rep—do not use any gateways and repeaters detected by your radio Use Repeater—Use repeaters detected Use Gateway—Use gateways detected Use GW/Rep—Use a gateway or a repeater detected by your radio. HTT-500-2 – 12/2016...

  • Page 109: Repeater Mode

    Note: When option Use GW/Rep is selected, your radio selects the first gateway or repeater that it detects. If it selects a gateway, a gateway icon is displayed on the status line. If the gateway stops sending a presence signal it will no longer be detected by your radio which may then detect a repeater.
  • Page 110 The following diagram shows radios A and B and a repeater which are on the same DMO talkgroup. A and B are in range of the repeater. Because of its location, the repeater can pass communications between A and B even though they cannot communicate directly. HTT-500-2 – 12/2016...
  • Page 111 What repeaters cannot do In Repeater Mode the radio cannot: make individual calls take part in another group call send status or SDS messages use the Quick Status feature edit text use the phonebook view the library of pre-defined Status messages Participating in repeated calls A radio in Repeater Mode may (depending on its customisation) operate either as a Standard Repeater or as a Repeater with Call Participation.
  • Page 112 You can change talkgroups while your radio is operating in Repeater Mode in the usual way (see Talkgroups and folders on page 49.) Caution: If you change to a different DMO talkgroup it may (depending on the customisation) terminate any calls active through the repeater. HTT-500-2 – 12/2016...

  • Page 113: P25 Mutual Aid Mode

    Using the Emergency Button in Repeater Mode Caution: If you use the Emergency Button when your radio is operating in Repeater Mode, any calls that are currently active through the repeater will cease. When the Alarm Call is subsequently cleared, the radio may not necessarily remain in Repeater Mode.
  • Page 114 Status line showing the radio coverage, activity on selected channel, battery charge indicator and operational status icons. Radio status Time of day P25 Channel Alias of the selected channel P25 Mutual Aid mode reminder banner Context key options (available in the Home screen). HTT-500-2 – 12/2016...
  • Page 115 Tip: To return to the Home screen press and hold (2 seconds) the Cancel/Home key. Context keys Context labels appear at the bottom of the screen, directly above each context key. These labels show the action of the key when it is pressed; either activating a feature, performing a function or selecting an option (Select).
  • Page 116 Whenever your radio is idle it continually monitors the selected channel to determine whether the channel is free or busy, and the Signal Strength icon indicates the activity on the selected channel (so that you can judge when the channel appears to be free). HTT-500-2 – 12/2016...
  • Page 117 Note: Calls you make are always non-emergency unencrypted group calls to the destination configured for the selected channel. To make a P25 Mutual Aid call To make a call on the selected channel press and hold the PTT button. When you are making a call: the tri-colour LED shows solid red the status changes to Transmitting.

  • Page 118: Callout Alerts

    Open – view the Callout message plus more information associated with the message dialogue Accept – indicate you are accepting the Callout Reject – indicate you are rejecting the Callout User Response – compose a free-form text message to send to the Callout originator[customisable] HTT-500-2 – 12/2016...

  • Page 119: Responding To Callouts

    Delete – delete one or more Callouts Details – view the details of the Callout message Status – send or update your current Availability status. The Callout screen indicates that an Availability Status message has been sent. [customisable] Responding to Callouts When you respond to a Callout your radio may automatically send a message (if programmed in the radio) or you can select a message from a list or select User Response (if customised) to compose and send a free-form text message.
  • Page 120 No response message is sent. Respond Press the Respond context key to display the Information screen offering the various pre-set messages to send from the radio to the originator of the HTT-500-2 – 12/2016...
  • Page 121 Callout and vice versa. To send one of the pre-set messages select it and press the Select context key. User Response You can compose and send a free-form text message to the originator of the Callout. When your message is ready to send press the Confirm context key. You can continue to respond and send messages as described here until the Callout ends and the top level screen is displayed.[customisable] Details...
  • Page 122 During Protected Callout Mode you can only do the following: Read the current alerting message Acknowledge the Callout alert Make an Alarm Call Switch Transmit Inhibit on/off Make a Quick Call (if customised as a higher priority than Callout) HTT-500-2 – 12/2016...
  • Page 123 Switch on Man Down React to the Lone Worker prompts. The Lone Worker alarm operates if you do not react. Switch the radio off using the Mode key No calls—apart from group calls allowed by some Callouts—received while your radio is in Protected Callout Mode are connected but their details are saved.

  • Page 124: Callout Display

    Indicates severity of the Callout. Date received Explanatory text about the Callout Left/Right Navigational keys available for more options Callout icons Icon Description Callout Alert message, response required. Missed Callout Callout Alert message, user response has been sent. HTT-500-2 – 12/2016...
  • Page 125 Icon Description Callout Alert message, response not required. Callout Availability message. An information message has been received by the radio. An information message has been sent from the radio. Standby Message has been sent from the radio. Callout Test message, user response is required.

  • Page 126: Group Calls To Callout Group

    Press the Exit context key to exit from the Callout or the Respond context key to use an option on the Information screen or press a Left or Right navigational key to display a menu of further options. HTT-500-2 – 12/2016...
  • Page 127 For some Callouts, group calls can be made by the radio to the Callout group during the Information Phase if use of the PTT is permitted during the Callout. See Group calls to Callout group on the previous page. The options available during the Information Phase are Information, Accept, Reject, User Response and Details.
  • Page 128 Callout is to a group or an individual whether the Callout is incoming or outgoing whether or not the Callout is End-to-End Encrypted HTT-500-2 – 12/2016...

  • Page 129: Features

    Features Your radio can be customised for various advanced features and can have various soft keys assigned to frequently used features. Privacy Screen Your radio can be customised to display a picture when the screen is inactive for a specified period of time. This helps protect the privacy of any displayed information.

  • Page 130: Connector Protector

    Note: A cover must be fitted to the Rugged Accessory Connector (RAC) (on the side of the radio) if an accessory is not attached. This feature can be enabled by: a Soft key selection of an option on a SmartMenu HTT-500-2 – 12/2016...

  • Page 131: User Profiles

    selection of a user profile automatically at power on after a configured time delay selecting Connector Protection from the Options menu To enable Connector Protector: 1. Press Menu then select Options > Settings > Connector Protector. 2. To toggle protection on/off press the Toggle context key. When the CP Enable check box is ticked, Connector Protector is enabled, and when the check box is empty it is disabled.
  • Page 132 If this profile is selected you cannot select Transmit Inhibit (see Transmit Inhibit on page 95 Connector Protector This user profile activates the Connector Protector feature when working in salt water environments. See Connector Protector on page 122. HTT-500-2 – 12/2016...

  • Page 133: Man Down

    Man Down Man Down is a licensed customisable feature which uses motion sensors to detect motion in three dimensions. When your radio is powered on it stores it's current angle of inclination (orientation). If it moves more than a customised angle from the original inclination or is stationary for more than a customised length of time, the radio sounds an alarm and displays a ‘Man Down Alarm’...
  • Page 134 Note: After the Man Down Alert is switched off your radio may be customised to start recording and storing the current position and/or angle to use as the new ‘steady’ position. HTT-500-2 – 12/2016...

  • Page 135: Lone Worker

    Man Down options 1. Press Menu then select Applications > Man Down. 2. Select the Man Down sensors to use: Motion & Tilt sensors, Motion Sensor only, or Tilt Only sensor. If you enable Man Down from a User Profile, the Man Down Settings screen updates to reflect the sensors defined as active in the Profile.

  • Page 136: Wap

    Sometimes you may need to select an option which has a check box or radio button. When setting an option that uses a check box or radio button, toggle the left context key to select the appropriate option (radio button or check HTT-500-2 – 12/2016...

  • Page 137: Browser Menu

    box). To save the selection either scroll to the bottom of the screen and highlight the Save button or press the Left context key (either a tick icon or labelled Save depending on customisation). Browser menu Home Page Select to activate the WAP browser and display the browser's homepage contents.

  • Page 138: Navigation Menu

    Selecting Settings from the Browser menu provides access to the Advanced settings. Advanced Settings Homepage Select this option to set the Home page. You can enter a new Home page URL and set it as the current and default home page. HTT-500-2 – 12/2016...
  • Page 139 Downloads You can disable or enable the downloading of images, background sounds and objects when downloading information from a website. Disable this option to download the text content of an item quickly (a box containing a cross is displayed where the image would have been). If the downloading of images is enabled the boxes may be shown with a temporary display of a paper clip while the image is downloaded.

  • Page 140: History Menu

    If more than nine pages have been viewed, the list of all pages in the History is stored and may be accessed by selecting the ‘More…’ option. Press the Left context key, or the star (*) or hash (#) key, to open the ‘More’ page(s). HTT-500-2 – 12/2016...

  • Page 141: Using Bookmarks

    Exit history Select this option to exit History and resume browsing at the page which was selected when the History Menu was chosen. Show URL Select this option to display the currently selected URL. Delete Select this option to delete the history. Using bookmarks A bookmark consists an internet address, the book mark title, and access point (and a user name and password if required by the web page).

  • Page 142: Call Handling

    When a call is in progress and the browser page is displayed, pressing and holding the Right navigation key allows you to view the call information box. HTT-500-2 – 12/2016...
  • Page 143 If the call information box is displayed while the call continues, the browser page may again be displayed by pressing and holding the Left navigation key, or simply pressing either of the Left and Right navigation keys. It is not possible to make an individual voice call while the browser is active. In order to do this, close the browser by pressing and holding the Cancel/Home key, if customised.
  • Page 144 If an attempt is made to browse pages online, the browser active icon flashes and a warning message appears. HTT-500-2 – 12/2016...

  • Page 145: Gps

    If you radio is fitted with a GPS module it can obtain its position from GPS satellites. The GPS functionality allows for both time- or distance-based reporting. The behaviour of the GPS function is highly customisable, both by customisation and over the air from a control room application. Your radio may also be customised to send position data automatically alongside TETRA Alarm Calls or Status messages.

  • Page 146: Gps Direction

    Direction is reported in degrees from North Speed is reported in either km/h or miles/h depending on the customisation. HTT-500-2 – 12/2016...

  • Page 147: Gps Reporting Options

    GPS reporting options To control GPS reporting 1. Press Menu > GPS > GPS Report. 2. Select one of the following options: Never Send – GPS reporting is disabled regardless of any instructions sent over the air. The warning icon is displayed on the top line of the screen as a reminder that GPS reporting has been explicitly disabled.

  • Page 148: Bluetooth

    Your radio may be paired with up to ten different devices at any one time. A device only needs to be paired with the PowerTrunk radio the first time it (the device) is used. The pairing is remembered until the device is deleted from the list of paired devices.

  • Page 149: Bluetooth On/Off

    ® Bluetooth on/off To toggle Bluetooth on/off Use one of the following: Press a customised soft key. Select the Bluetooth option from the Shortcut bar. Press Menu then select Options > Bluetooth > ON/OFF. When Bluetooth is switched on but no devices are connected the Bluetooth icon is displayed.
  • Page 150 Tip: If a device is not found, check that the data device is switched on, is set to the discoverable (visible) state and is close enough to your PowerTrunk radio before attempting a new search. Any audio devices found are listed on the screen as they are found. Audio...

  • Page 151: Data Devices

    6. On your radio press Connect to connect with the device. (You can also Modify the device list, see Modify connected devices on page 146. Once connected the Bluetooth® Connected icon is shown beside the name of the device and the audio is routed to the device. You can typically use the Talk button on the paired headset to connect or disconnect the headset, answer an incoming duplex call and switch the headset on or off.
  • Page 152 You can search for—and then pair—your radio with data devices you discover. 1. Press Menu then select Options > Bluetooth > Devices. 2. Select Search. Search is prevented if the Bluetooth® is switched off or if the maximum number of devices (ten) have already been paired. HTT-500-2 – 12/2016...
  • Page 153 Tip: If a device is not found, check that the data device is switched on, is set to the discoverable (visible) state and is close enough to your PowerTrunk radio before attempting a new search. Any PCs (laptop, desktop, or server) found show a...

  • Page 154: Modify Connected Devices

    To edit a device name: Select Edit to rename different devices of the same type to make it easier to distinguish between them. To delete a device: Select Delete Device to delete the device from the list of paired devices. HTT-500-2 – 12/2016...

  • Page 155: Security

    Security Sometimes when you are working, you may need to secure your radio from unauthorised use. The easiest way to secure your radio is to lock the keypad when your radio is not in use. Your radio may be customised with other security features such as PIN entry and a remote user network log on (to authenticate network users).

  • Page 156: Change Pin

    Settings > PIN Change. End-to-End Encryption If your radio shows the Secure Comms icon when it is idle, the selected talkgroup is customised for End-to-End Encryption (E2EE). In other words, calls you make by pressing PTT are end-to-end encrypted. HTT-500-2 – 12/2016...
  • Page 157 Note: It is not possible to accidentally make a non end-to-end encrypted call. Every talkgroup or individual subscriber that can be exempt from End-to-End Encryption must be explicitly customised into the radio. End-to-End Encryption is designed to provide maximum security for voice and SDS communications, whether operating in Direct Mode or Trunked Mode, irrespective of the security level provided by the network.

  • Page 158: Zeroising

    To avoid a potential security compromise, you may be able to delete (zeroise) these cryptographic keys if permitted by your operational procedures. Please refer to your Security Officer for details on how to zeroise your radio as well as related operational procedures. HTT-500-2 – 12/2016...

  • Page 159: Asset Management

    3M™ Thermal Transfer Polyester label material 7815. Your radio and PowerTrunk battery provide an area for attaching an asset label. Placing the label here will prevent it interfering with the way the product is used.

  • Page 160: Rfid Tag

    These tags allow devices to be tracked through a communications network - when the tag with a unique ID is moved within the proximity of a RFID read/write unit, it reads the stored data or writes data to the tag. HTT-500-2 – 12/2016...

  • Page 161: Customising Your Radio

    A complete set of parameters for your radio is called a customisation. Radios can be customised either in bulk, by fitting them into a PowerTrunk programming pod which can accommodate 4 or 8 radios at a time, or individually by directly connecting them to a computer running Radio Manager 2 software using a PowerTrunk Data/Programming Cable.
  • Page 162 To program a single radio A data/programming cable, with either an RS232 (D-type) connector or a USB connector, is available from PowerTrunk for customising a single radio. A data/programming cable, with either an RS232 (D-type) connector or a USB connector, is available from PowerTrunk for customising a single radio.

  • Page 163: Accessories

    Only use PowerTrunk approved accessories with your radio. PowerTrunk products have been tested to meet strict guidelines for personal safety and operational conditions. The use of non-approved...

  • Page 164: Belt Clip

    Fit the belt clip 1. Remove the battery. 2. Slide the stud into the carrying aid attachment recess. 3. Slide until it clicks into place. Remove the belt clip 1. Remove the battery. 2. Lift the clip. HTT-500-2 – 12/2016...

  • Page 165: Klick Fast Stud

    3. Use your thumb to compress the spring and release the clip. Caution: Failure to compress the spring sufficiently to remove the clip, will result in damage to your radio or the clip. 4. Slide the clip out of the carrying aid attachment recess. Klick fast stud The Klick fast stud is used to attach your radio to clothing.
  • Page 166 1. Remove the battery. 2. Lift the spring. Caution: Failure to compress the spring sufficiently to remove the stud, will result in damage to your radio or the stud. 3. Slide the stud out of the carrying aid attachment recess. HTT-500-2 – 12/2016...

  • Page 167: Fit An Accessory

    Fit an accessory Fit an accessory to the sRAC 1. Remove the cover from the sRAC connector. 2. Insert the hook on the accessory connector into the slot as shown. 1. Secure the accessory by rotating the screw clockwise. User Guide...
  • Page 168 Fit an accessory to the sDAC 1. Connect the cable to the radio by inserting the hook on the connector into the slot as shown 1. Secure the accessory in position by rotating the screw clockwise. Do not over tighten. HTT-500-2 – 12/2016...

  • Page 169: Glossary

    A PowerTrunk feature that allows a radio to be used in a GLOSSARY salt water environment or an area with high salt laden humidity (for example sea mist/fog) without potential risk of corrosion to the connector. (S) context key User-programmable key on a PowerTrunk radio that can...

  • Page 170: Mode Key

    The MNI of the ITSI is the same as the MNI Mode key of the Home Network. A key on a PowerTrunk radio or mobile that activates various functions when pressed or when pressed together Home Network Mode with the Navi-knob or Navi-keys. (S) Operating mode using Multiple Home Network (MHN) signalling.

  • Page 171: Transmit Inhibit Mode

    Smart Call which turns on the backlight. On PowerTrunk radios, a Smart Call is a call to an address other than the selected talkgroup. (S) PSTN Public Switched Telephone Network. sf. (T)
  • Page 172 User profiles are pre-set combinations of alerts and settings on a PowerTrunk radio designed to match the user's circumstances or environment. If the User Profiles feature has been customised it allows you to switch easily between user profiles. When a user profile is selected, an icon is displayed on the status line at the top right of the display to indicate which user profile is active.
  • Page 173 PowerTrunk, Inc. 66 York Street Jersey City NJ 07302 U.S.A. T: +1 201 630 4520 F: +1 201 630 4522 powertrunk.com...

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