Health Innovations telecoil User Manual

Bte behind-the-ear

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hi BTE
telecoil
(Behind-The-Ear)
User Guide
Watch a short video on how to use and
maintain the hi BTE telecoil at:
www.hihealthinnovations.com/products/BTE

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Summary of Contents for Health Innovations telecoil

  • Page 1 BTE telecoil ™ (Behind-The-Ear) User Guide Watch a short video on how to use and maintain the hi BTE telecoil at: www.hihealthinnovations.com/products/BTE...
  • Page 2: Table Of Contents

    Getting the most from your new hearing devices ..........1–3 Caring for your hearing devices ........4 Your hi BTE telecoil at a glance ........5 Turning devices on and off ..........6 Wearing your devices ........... 6-7 hi BTE telecoil ear tube & tip ........8-9 Battery ................10-11...
  • Page 3: Getting The Most From Your New Hearing Devices

    Getting the most from your new hearing devices Hearing is a vital part of how you connect with the world, from laughing at a punch line to sharing a secret with a loved one. Hearing is also vital to your overall health.
  • Page 4 • In noisy environments, you may find it easier to understand speech by facing the speaker. Hearing aids are one part of treating hearing loss. It will still be important for you to ask for repetition if you do not understand what is being said. Often, people who are talking to you need to know how they can help. This will include them pausing occasionally when speaking. We have many great communication tips on our website as well as during our hearing aid orientation teleconferences • Your own voice may initially sound loud , or some people describe it as though they are “talking in a barrel.” This is very common and...
  • Page 5 to deal with what is often called “background sounds.” There is no hearing aid that can eliminate the sounds you do not want to hear and only pick up the ones you want to hear. However, the hearing aids will help the most if you are using good communication strategies such as getting away from noise and facing the sounds you are trying to hear It is not necessary to remove your hearing aids at security checkpoints (e.g., airports). Please remove your hearing devices for CT and MRI scans or for...
  • Page 6: Caring For Your Hearing Devices

    Caring for your hearing devices Do your best to keep your hi BTE telecoil clean and dry at all times. • Ear wax is natural and common. Do not rinse or submerge devices or ear tube & tip in water. Clean your device with a dry cloth, and use the cleaning wire to clean the ear tube & tip regularly (as described on page 9) • Do not use water, alcohol or other liquid agents...
  • Page 7: Your Hi Bte Telecoil At A Glance

    Your hi BTE telecoil at a glance 1. Microphone and speaker – sound enters your device via the microphone. The speaker delivers amplified sound to you. 2. Rocker switch – switches between listening programs or volume levels. 3. Battery door / on and off – close the door to turn on your device.
  • Page 8: Turning Devices On And Off

    Turning devices on and off Your hi BTE telecoil has a two-position battery door that acts as an on/off switch and allows access to the battery. 1. ON: Simply close the battery door. 2. OFF: When you’re not wearing your device, keep the battery door open to extend battery life.
  • Page 9 While holding the hi BTE telecoil in place, insert the ear tip into the ear canal, and curl/tuck the retention loop along the body of your ear. Allergic reactions to hearing devices are unlikely. However, if you experience skin irritation, redness, or soreness in or around your ears, please contact your physician.
  • Page 10: Hi Bte Telecoil Ear Tube & Tip

    BTE telecoil ear tube & tip Replacing ear tube & tip Your ear tube & tip will come connected. For optimal performance, replace ear tube & tip every three months. 1) Turn ~90 degrees 2) Pull the “device end” of ear tube Removing ear tube &...
  • Page 11 Cleaning ear tube & tip Between replacements, you’ll need to clean the ear tube & tip with a cleaning wire, typically once a week. “device end” “ear tip end” Remove the ear tube & tip from device. Thread the cleaning wire through the ear tube, starting at the “device end, ”...
  • Page 12: Battery

    Battery Your hi BTE telecoil uses a size 312 battery. The battery life is about 150 hours, or 12 days. Please insert a battery upon receipt of the device. Low battery indicator A warning of three double beeps every eight minutes indicates that the battery needs to be replaced. If you do not change your battery, you will hear another warning of six double beeps, at which time your device will automatically turn off.
  • Page 13 Inserting/replacing the battery 1. Gently pull open the battery door with your fingernail and remove the used battery. 2. Using the plastic tab of a fresh battery, place the battery into the battery door. While holding the battery in place, peel off the plastic tab. 3.
  • Page 14: Using With Telephones And Cellular Phones

    Move the handset up slightly to find the position that sounds best to you. If you encounter whistling (feedback), tilt the phone handset at an angle until the whistling stops. Cellular phones Your hi BTE telecoil is designed to comply with the most stringent Standards of International Electromagnetic Compatibility. However, not all cell phones are device compatible. Please check with your cellular phone carrier. hi BTE telecoil...
  • Page 15: Changing Program And Volume Settings

    Your hearing aids are already set to reduce sounds from behind you, and to reduce unwanted background noise such as a motor running. In...
  • Page 16: Volume Control

    Your hi BTE telecoil features a rocker switch that allows you to choose between three program settings. Spend time using each of the programs to determine which one you like best. Use that program the majority of the time. Within each program, you can use the volume control to make sounds louder or softer as you wish.
  • Page 17: Troubleshooting

    Troubleshooting Cause Possible remedy 1. No sound or not loud enough Not turned on Turn on by closing the battery door Low/dead battery Replace battery Ear wax Clean/replace ear tube & tip P rogramming Contact Customer adjustment Service 2. Three double beeps Low battery Replace battery 3.
  • Page 18 Hearing aids are wonderful electronic devices that are fairly durable and easy to clean and take care of. However, they can break down. The most common causes are moisture and ear wax. There are a few things that you can do to reduce problems. To avoid moisture problems: When you are not wearing your hearing aids, keep the battery door open and keep the aids in a dry place.
  • Page 19: Warranty, Return And Service

    Warranty, return and service Warranty Each device comes with a one-year manufacturer’s warranty from the date of shipment to you. If at our examination it is determined that the unit failed to work due to parts, materials or workmanship, the device will be repaired or replaced for free. This warranty does not cover malfunctions due to unusual wear and tear, unauthorized alteration or mistreatment of the device, such as physical shock, damage from moisture or sweat, excessive wax build-up, or tampering with the instrument, all of which void the warranty. This warranty does not cover batteries, ear tubes &...
  • Page 20: Technical Specifications

    Technical specifications Technical data elements for hi BTE telecoil • Average saturation output 117 dB SPL • Average full-on gain 123 dB SPL • Peak gain 51 dB • Reference test gain 41 dB • Frequency range 200–5200 Hz • Total harmonic distortion @ 800 = <2% • Total harmonic distortion @ 1600 = <2% • Equivalent input noise <32 dB SPL • Battery current drain 0.85 mA • Induction coil sensitivity 100 dB SPL • Attack 6 mS and release 75 mS...
  • Page 21 BTE telecoil saturation output curve hi BTE telecoil frequency response curve OSL90 FRC response hi BTE telecoil input-output curve Input/Output...
  • Page 22: Fda Statements

    FDA statements Warning to hearing aid dispensers. A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: (i) Visible congenital or traumatic deformity of the ear; (ii) History of active drainage from the ear within the previous 90 days; (iii) History of sudden or rapidly...
  • Page 23: Children With Hearing Loss

    candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation. The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid.
  • Page 24: Watch A Short Video On How To Use And

    Watch a short video on how to use and maintain the hi BTE telecoil at: www.hihealthinnovations.com/ products/BTE For quality batteries, ear tubes & tips, and other accessories, please visit www.hiHealthInnovations.com or call 1-855-523-9355, TTY 711, 8 a.m. – 6 p.m. CT, Monday – Friday.

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